Primero Hotel

Hotels
9.2 (1708 reviews)
Pertev Pasa Sokak, Istanbul, Istanbul, 34130 , Istanbul , TR

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Television in common areas
Library
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Noise issues
Limited breakfast options
Small rooms

Categories

Cleanliness
8.7
Some guests mentioned bugs in breakfast and poor sound insulation affecting overall cleanliness.
Service
10
Staff was described as friendly, helpful, and responsive to guests' needs.
Location
10
Perfect location close to major attractions like Hagia Sophia and Blue Mosque.
Room Quality
8.67
Rooms were noted as clean but some mentioned poor sound insulation and small sizes.
Amenities
9.21
Standard amenities mentioned; minor suggestions for improvement.
Value for Money
9.16
Balanced value, although some guests found better local options for tours.
Food and Beverage
8.19
Breakfast has variety but there were complaints about quality and options.
Overall Experience
9.65
Overall high satisfaction with the stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:46

Property Description

Welcome to Primero Hotel, where comfort meets modern elegance in the heart of Istanbul.

Convenient Amenities
Stay effortlessly connected with complimentary wireless and wired internet access throughout the hotel. Our concierge services ensure you have everything you need, while the television in our common area provides a perfect spot to relax and mingle with fellow guests.

Delicious Dining Options
Savor delectable meals at our onsite restaurant or enjoy the luxury of 24-hour room service. Start your day right with our complimentary buffet breakfast served daily from 8:00 AM to 10:30 AM—fueling your adventures in the city.

Prime Location
Experience the magic of Istanbul with must-see attractions like the Grand Bazaar and Sultanahmet Square within a 10-minute stroll. From cultural treasures to stunning architecture, you’ll find it all just steps away.

Book your stay at Primero Hotel today and immerse yourself in the vibrant beauty of Istanbul!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

9.2
Based on 1708 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 8.67
Amenities: 9.21
Value for Money: 9.16
Food and Beverage: 8.19
Overall Experience: 9.65
L
Lucia extended_group it
8
2026-08-08 via Nuitee
P
Pia Filomena family_with_children it
10
Pros:

L'hotel si trova in una posizione molto comoda per chi, come noi, aveva a disposizione pochi giorni per visitare la città. Abbiamo prenotato una stanza matrimoniale che, seppur piccola, ha soddisfatto le nostre esigenze, soprattutto in termini di pulizia. Ciò che però ha reso il nostro soggiorno al Primero Hotel particolarmente gradevole è stata la disponibilità del personale: tutti, dagli addetti alla reception, ai camerieri durante la colazione, alle addette alle pulizie si sono prodigati per rispondere in maniera cordiale ed efficiente ad ogni nostra esigenza ed hanno contribuito a far sentire accolta anche nostra figlia piccola, rivolgendole sempre sorrisi ed attenzioni. La colazione, seppur a prevalenza salata, presentava anche opzioni dolci permettendo di soddisfare un pò tutti i palati. Ottimo il servizio transfert dall'aeroporto di cui abbiamo usufruito.

Cons:

Le dimensioni della stanza sono ridotte: ciò forse risulta poco funzionale per chi necessita di avere bagagli di grandi dimensioni.

2026-08-08 via Nuitee
A
ANA solo_traveller es
10
Pros:

El personal del hotel

Cons:

El desayuno le falta más desayuno mediterráneo

2026-08-07 via Nuitee
J
Judit family_with_children es
9
Grandes trabajadores y bastante buena calidad-precio.
Pros:

La ubicación es excelente. El personal merece la pena también, todos los chicos son buenísimas personas y miran mucho por el cliente

Cons:

Nuestra habitación estuvo en la planta -1 y las ventanas tenían cortinas que dejaban pasar la luz, asique cada vez que pasaba un coche alumbraba la habitación. Las camas tampoco son las mejores.

2026-08-07 via Nuitee
V
Vishen solo_traveller mu
9
Pros:

All the staff I meet during the short stay were so nice and helpful. The guidance from them and perfect location.
Room really nice, maybe little small but that's okay.

Cons:

NA

2026-08-07 via Nuitee
H
Hurşut solo_traveller fr
10
Super hotel
Pros:

Le personnel très gentil, accueillante,serviable ,propre, bon petit-déjeuner, près des transports en commun. Le personnel ma permis de rester plus que l'heure de sortie de ma chambre qui étais 12h. Sortie 14h. sans supplément. Je félicite tout le personnel de l'hotel.

2026-08-07 via Nuitee
A
Anjana couple in
10
2026-08-06 via Nuitee
A
Agustín Espinola solo_traveller dk
9
Excelente opción.
Pros:

El personal fue muy amable, nos hicieron una introducción de la ciudad cuando llegaba y nos ayudaron a planificar los días. Siempre estuvieron dispuestos a ayudar.
La ubicación es muy buena, está a 10 minutos caminando de la mezquita azul, Santa Sofia, y Topkapi.

Cons:

El desayuno no estuvo muy bien. El café era malo y si bien había variedad de cosas locales, faltaba alguna opción más para los que no consumimos diariamente un desayuno típico turco.

2026-08-05 via Nuitee
W
WEINAN family_with_children cn
9
非常满意的体验
Pros:

服务人员热心,早餐选择很多,地理位置优越

Cons:

窗户隔音可以再好一些

2026-08-05 via Nuitee
W
WEINAN family_with_children cn
9
2026-08-05 via Nuitee
G
Gille Ann couple gr
10
Pros:

Sarkan is an exceptional manager who consistently goes above and beyond to ensure his guests have the best possible experience. He frequently checked in on us to make sure all of our needs were met. From pulling up a map and recommending nearby attractions, to offering us an umbrella before we headed out in the rain, and even surprising us with souvenirs at checkout, his hospitality was truly outstanding.

The rest of the staff were equally amazing and provided some of the best service we have experienced during any of our stays. A special thank you to the gentleman who helped us with our luggage and patiently answered all of our questions throughout our stay. Unfortunately, we didn’t get the chance to ask for his name, but he assisted us during check-in and again at breakfast, and his kindness did not go unnoticed.

We would also like to recognize Furkan at the front desk, who welcomed us warmly, answered all of our questions, and regularly checked in to make sure we were enjoying our stay. He was excellent!

The room was spotless, comfortable, and had everything we needed. Overall, this was a wonderful experience, and we will definitely be staying here again the next time we’re in the Fatih area. Highly recommended!

2026-08-04 via Nuitee
R
Raul solo_traveller es
9
Pros:

Personal atento y muy agradable. La ubicación es muy buena, se puede llegar a pie al centro histórico en sólo 10 minutos.
Los restaurantes de alrededor están abiertos hasta más tarde que los del centro y tienen buena relación calidad precio.

Cons:

El desayuno es mejorable

2026-08-04 via Nuitee
D
Disca couple ro
10
Un hotel care își merită banii
Pros:

Poziționare foarte bună, 10 minute până la Hagia Sofia sau Marele Bazar. Personalul foarte amabil si camere foarte frumoase, raport calitate preț foarte bun.

Cons:

-

2026-08-02 via Nuitee
M
maryem couple de
10
Pros:

Très bien, personnelle très serviable, au petit soin, petit déjeuner correct, emplacement au cœur de la ville ,très satisfaite de mon séjour.

Cons:

RAS

2026-08-02 via Nuitee
A
Armen couple ru
10
2026-07-25 via Nuitee
D
Dinara couple ru
10
Были в отеле в июле 2026, впечатления только положительные. Ставим оценку 10 из 10. Отдельная благодарность всему персон
Pros:

1. Месторасположение
2. Чистота
3. Персонал
4. Завтраки

Cons:

Есть немного шум от улицы и от ближайшего бара

2026-07-25 via Nuitee
C
Carolina couple gb
10
2026-07-25 via Nuitee
H
Hilsa couple za
9
We really enjoyed our stay. It is a lovely small establishment and you receive personal attention.
Pros:

The staff are amazing especially Furkan, who went out of his way to make our stay pleasant. The location is excellent, close to Grand Bazaar and with lots of restaurants close by.

2026-07-24 via Nuitee
K
Kamil family_with_children gb
10
Highly recommend.
Pros:

Great staff and excellent location. Very clean!

2026-07-24 via Nuitee
T
Talat family_with_children pk
8
2026-07-22 via Nuitee