Primero Hotel

Hotels
9.2 (1708 reviews)
Pertev Pasa Sokak, Istanbul, Istanbul, 34130 , Istanbul , TR
90-212-4580175

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Television in common areas
Library
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Noise issues
Limited breakfast options
Small rooms

Categories

Cleanliness
8.7
Some guests mentioned bugs in breakfast and poor sound insulation affecting overall cleanliness.
Service
10
Staff was described as friendly, helpful, and responsive to guests' needs.
Location
10
Perfect location close to major attractions like Hagia Sophia and Blue Mosque.
Room Quality
8.67
Rooms were noted as clean but some mentioned poor sound insulation and small sizes.
Amenities
9.21
Standard amenities mentioned; minor suggestions for improvement.
Value for Money
9.16
Balanced value, although some guests found better local options for tours.
Food and Beverage
8.19
Breakfast has variety but there were complaints about quality and options.
Overall Experience
9.65
Overall high satisfaction with the stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:46

Property Description

Welcome to Primero Hotel, where comfort meets modern elegance in the heart of Istanbul.

Convenient Amenities
Stay effortlessly connected with complimentary wireless and wired internet access throughout the hotel. Our concierge services ensure you have everything you need, while the television in our common area provides a perfect spot to relax and mingle with fellow guests.

Delicious Dining Options
Savor delectable meals at our onsite restaurant or enjoy the luxury of 24-hour room service. Start your day right with our complimentary buffet breakfast served daily from 8:00 AM to 10:30 AM—fueling your adventures in the city.

Prime Location
Experience the magic of Istanbul with must-see attractions like the Grand Bazaar and Sultanahmet Square within a 10-minute stroll. From cultural treasures to stunning architecture, you’ll find it all just steps away.

Book your stay at Primero Hotel today and immerse yourself in the vibrant beauty of Istanbul!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

9.2
Based on 1708 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 8.67
Amenities: 9.21
Value for Money: 9.16
Food and Beverage: 8.19
Overall Experience: 9.65
D
DANIELA • extended_group • it
9
Eccezionale!
Pros:

I receptionist eccezionali, cortesi, simpatici e pronti ad aiutarti. Camera piccola ma con tutto il necessario, silenziosa. Pulizia ottima. Posizione dell’Hotel ottima, si raggiungono facilmente tutti i siti più importanti.

Cons:

Forse (per i miei gusti) la colazione. Tanto cibo salato e i dolci presenti erano troppo dolci. Del resto capisco, non siamo in Italia.

2026-07-04 • via Nuitee
J
Julia • solo_traveller • fi
7
Pros:

Huone oli puhdas, myös kylpyhuone. Aamiainen oli hyvä ja riittävä. Hyvä sijainti.

Cons:

Varasin huoneen parvekkeen kanssa, mutta en saanut. Huone on todella pieni, ikkuna myös pieni, ei minkäläistä näkymää. Niin kun olisin sellissä. Ja mitä pahinta...minulta katosi 200 euroa. En käynyt kysymässä mitään, koska en voisi todistaa mitään. Ne vain katosi säilytyslokerosta. Ja turvanumeron laittoi hotellin työntekijä, kun toi minun laukut huoneeseen. Enkä osannut sen vaihtaa. Oma vika se on, kun olin huolimaton.

2026-07-03 • via Nuitee
A
Afram • family_with_children • nl
9
Pros:

Personeel erg vriendelijk.
Kamers waren schoon.

Cons:

Ontbijt was prima, kon uitgebreider

2026-07-03 • via Nuitee
P
Philipp • solo_traveller • at
10
2026-07-03 • via Nuitee
L
Lucian • solo_traveller • ro
10
Pros:

Amabilitatea personalului!

2026-06-30 • via Nuitee
D
Denise • couple • ca
7
Pros:

Convenient location. Staff were friendly and helpful to assist with booking tours. Nice breakfast.

Cons:

We woke up at 3am on our last night to catch our flight. Only then did we notice bed bugs, after staying for a few nights. It was so disappointing because we really enjoyed our stay and the place seemed quite clean. Luckily we didn't bring any home - we dumped our bags and cleaned them thoroughly outside at the next destination. It's truly unfortunate for an otherwise great stay.

2026-06-30 • via Nuitee
M
Maria • solo_traveller • it
10
Pros:

Tutto

Cons:

Nulla

2026-06-29 • via Nuitee
A
Abdul Sattar • family_with_children • nl
10
2026-06-29 • via Nuitee
V
Vartika • couple • fr
10
Really liked the stay. Warm and friendly staff. The breakfast spread is just phenomenal!
Pros:

The location and the building have a very modern and chic feel.

Cons:

Nothing everything was great

2026-06-29 • via Nuitee
T
Trevor • couple • nz
9
Wonderful team that were exceptionally helpful.
Pros:

Wonderful staff. Very welcoming and helpful

Cons:

Some confusion around breakfast starting time

2026-06-28 • via Nuitee
B
Brinza • solo_traveller • md
8
2026-06-27 • via Nuitee
L
LiFe0912 • family_with_children • it
5
Mediocre
Pros:

La disponibilità dei Receptionist

Cons:

Avevo richiesto fin dalla prenotazione due camere vicine per me e i miei figli, ma ci sono state assegnate due camere su due piani diversi. Questo ha creato notevoli disagi, costringendoci a dividerci continuamente e persino a condividere beni di uso quotidiano come dentifricio, shampoo e bagnoschiuma. Mi sarei aspettato almeno due camere sullo stesso piano. Alla mia segnalazione mi è stato risposto che l'hotel era al completo e che non potevano fare diversamente.
Inoltre, un giorno il personale delle pulizie ha ritirato gli asciugamani senza sostituirli. Nonostante li abbia richiesti più volte e il receptionist mi avesse assicurato che sarebbero stati consegnati nel primo pomeriggio, li abbiamo ricevuti soltanto alle 23:30, dopo la terza richiesta.
Sono episodi che hanno reso il soggiorno meno piacevole e concludo che i materassi erano duri come le pietre

2026-06-27 • via Nuitee
V
Vasiliki • couple • cy
10
2026-06-26 • via Nuitee
K
Katherin • couple • de
9
Alles positiv, nur Kleinigkeiten kann man verbessern. Habe für mein Geburtstag eine kleine Törtchen gekommen 🤍
Pros:

Personal war top. Die Lage war super. Es war sauber. Waren sehr aufmerksam und habe für mein Geburtstag auch eine Kleinigkeit von d Hotel bekommen 😊

Cons:

Leider für 2 kleinen Koffer zu eng und frühstückt konnte besser sein!

2026-06-26 • via Nuitee
J
Jamil • extended_group • fr
10
2026-06-25 • via Nuitee
O
OURANIA • solo_traveller • gr
9
Pros:

Το προσωπικό ήταν πάρα πολύ εξυπηρετικό. Επίσης ήταν σε πολύ βολική τοποθεσία. Επίσης ήταν πολύ καλή η σχέση ποιότητας τιμής

Cons:

Το πρωινό ήταν λίγο απλό

2026-06-25 • via Nuitee
N
NAGORNYY • solo_traveller • kz
8
Pros:

Персонал, завтраки, расположение, все отлично

Cons:

Очень маленький номер

2026-06-25 • via Nuitee
M
Mohsin Ehsan • couple • pk
5
Overall, an average stay with some positives, but there is definitely room for improvement.
Pros:

The reception staff, especially Mr. Ali, was very cooperative and helpful, which I really appreciated.

Cons:

Overall experience was average. The location and comfort of the hotel were acceptable but nothing extraordinary. The breakfast had a good variety, but the quality of the food was quite basic and could be improved.

The biggest issue was the noise from a drainage pipe running through or near the room. It was very disturbing, especially at night, as I could hear water flowing whenever someone in another room used the shower or tap. This made it difficult to sleep properly.

2026-06-24 • via Nuitee
D
Daniyar • family_with_children • kz
9
Pros:

Clean room, good personnel
Basic breakfast
But enough

2026-06-24 • via Nuitee
A
Ashik • extended_group • ie
10
2026-06-23 • via Nuitee