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Convenient Amenities: Enjoy complimentary wireless internet, tour assistance, and BBQ grills during your stay.
Home-like Comfort: Our guestrooms feature kitchens, flat-screen TVs, and separate sitting areas for your convenience.
Nearby Attractions: Explore top landmarks like the Thames River, ExCeL Exhibition Centre, and the O2 Arena just a short drive away.
Make yourself at home at Matlaide Superior Apartments in Greenwich, London. Book now to experience comfort and convenience during your stay!
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and barbecue grills.
Pets not allowed
No rollaway/extra beds available
Professional property host/manager
No cribs (infant beds) available
Bad. Never have I ever thought that Expedia would have such a place in its site.
When I arrived in London there was no sign of the apartment, so I couldn't find it. When I called the phone number, they told me that apparently my booking was cancelled. Sadly I didn't receive any notification about it, so I had to book another place to stay the evening I arrived (which ofcourse is hard and expensive in London)
On the day of our stay, I got a call from the owner. She asked me approx what time I will reach the property. I told her that we will reach around 9pm. And she was ok with that. In the evening I called her back and asked if it is ok if we are bit late. She said that she will come back to us in few minutes. Around 8.30pm I got a SMS from her that because we did not turn up before 8pm, our booking has been cancelled. We tried to reach her but her phone was switched off. We had to rush to coach station in heavy rain with my 2year old daughter as that was the only option for us. I will not recommend this apartment to anyone mainly because of their terrible customer service.
Unfit to live in and nothing like pictures or as described. Tv didn’t work. Man spent half an hour upon arrival trying to make hot water come on (to no avail). Cupboards filthy. No curtains in any room just very transparent drapes. Not suitable for children. Check in host rude and unpleasant.
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