Innfiniti Hotel & Suites

Hotels
6.8 (1906 reviews)
Calle 33 Este A 100 mts de Ave. Balboa , Panama City , pa

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Pool area
Good location
Cons:
Dirty rooms
Poor service

Categories

Cleanliness
4.55
Multiple reviews indicate issues with cleanliness, including dirty rooms and bad odors.
Service
7.05
Inconsistent service experiences noted, with some complaints about staff attitude and inefficiency.
Location
7.55
Convenient location but concerns about safety and surrounding area diminished experience.
Room Quality
7.05
Mixed feedback on room conditions; some rooms reported issues with air conditioning and moisture.
Amenities
8.55
Amenities such as pool area received positive remarks but some basic needs lacking, like WiFi.
Value for Money
7.05
Pricing not aligned with quality and lack of included services like breakfast affects perceived value.
Food and Beverage
6.05
Complaints about lack of food options on-site and restrictions on bringing food to rooms.
Overall Experience
6.55
General dissatisfaction expressed, with cleanliness and amenities leading to a poor experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:03

Property Description

Luxurious Accommodation
Innfiniti Hotel & Suites, located in Panama City, offers a 4-star experience with modern amenities. The air-conditioned rooms feature free WiFi, flat-screen TVs, and some even boast balconies.

Relaxation and Fitness
Guests can unwind by the outdoor swimming pool or work out in the fitness centre. The terrace provides a perfect spot to enjoy the city views.

Convenient Location
Conveniently situated near popular landmarks like Bridge of the Americas and Ancon Hill, the hotel also offers free private parking. With multilingual staff available 24/7, guests can expect top-notch service during their stay.

Book your stay at Innfiniti Hotel & Suites for a blend of comfort and convenience.

Important information:

The transport service is only to and from the Tocumen International Airport, with previous reservation.

The credit card holder must match the guest's name on the booking, and the physical credit card will be required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for US$12 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 1906 reviews
Cleanliness: 4.55
Service: 7.05
Location: 7.55
Room Quality: 7.05
Amenities: 8.55
Value for Money: 7.05
Food and Beverage: 6.05
Overall Experience: 6.55
L
Luis Osvaldo • couple • cr
7
Pros:

La piscina

Cons:

El gimnasio y deberían incluir el desayuno por el precio.

2026-04-04 • via Nuitee
C
Cinthya • couple • ec
1
2026-04-03 • via Nuitee
L
Luis • couple • co
10
2026-04-03 • via Nuitee
C
Cinthya • couple • ec
1
Pros:

Ubicación

Cons:

Pesima atencion de los trabajadores
Habitaciones sucias
Muchos ruido exterior
Terrible experiencia

2026-04-03 • via Nuitee
A
Alexander • couple • pa
8
2026-04-03 • via Nuitee
J
Jimenez • couple • pa
8
2026-04-03 • via Nuitee
D
Diana • solo_traveller • pa
10
Pros:

Todo estuvo super excelente atención y las habitaciones ni se diga todo muy ordenado y super comdas

2026-04-02 • via Nuitee
R
Ramos • couple • pa
10
2026-04-02 • via Nuitee
A
Antonio • couple • cr
10
Excelente Hotel
Pros:

Un lugar relajante

Cons:

No nos realizaron limpieza en la habitación durante los 4 días que estuve

2026-04-02 • via Nuitee
M
Manuel • couple • pa
10
2026-04-02 • via Nuitee
L
Leonel Lozano • couple • pa
5
Pros:

La piscina y el área social es lo mejor que tiene el Hotel.

Cons:

La Habitación ( la ducha era abierta y no tenía división con el inodoro, cuestión que todo el agua quedaba en todo el baño. La vista no se apreciaba porque las ventanas estaba sucia, el aire no funcionaba tanto y se sentia el olor a humedad.

2026-04-01 • via Nuitee
C
carlos • solo_traveller • sv
10
2026-04-01 • via Nuitee
R
Ríos • solo_traveller • pa
10
2026-03-31 • via Nuitee
M
Montero • couple • pa
9
2026-03-31 • via Nuitee
E
Estefany • couple • pa
7
2026-03-30 • via Nuitee
F
Fernández • couple • pa
10
2026-03-30 • via Nuitee
B
Berguido • couple • pa
8
2026-03-30 • via Nuitee
M
melany • extended_group • pa
9
2026-03-30 • via Nuitee
A
Abel • couple • pa
10
2026-03-30 • via Nuitee
R
Roberto • couple • pa
1
Pésima atención al cliente
Pros:

Nada me gustó

Cons:

Dejan subir a la habitación bebidas alcohólicas pero no dejan subir comida, tienen una pésima atención al cliente, fuimos ignorados prácticamente como por hora y media en el desayuno (el cuál era incluído en la reserva), la piscina está asquerosamente sucia.

2026-03-30 • via Nuitee