17John

Hotels
Sonder
8.8 (475 reviews)
17 John Street , New York , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Friendly staff
Cons:
Cleanliness issues
Lack of gym access
Service variability

Categories

Cleanliness
7.88
Some reviews highlighted cleanliness issues such as a dirty kitchen and smelly hallways.
Service
9.35
Several reviews praised the responsive and friendly staff, though one review noted a lack of compassion.
Location
9.39
The location was frequently highlighted as a strong positive, with easy access to attractions and public transport.
Room Quality
8.84
Most reviews mentioned spaciousness and comfort, with some minor issues raised.
Amenities
8.37
Amenities were generally good, although there were requests for additional services like a gym.
Value for Money
8.83
Guests found the prices reasonable for the quality of the accommodations.
Food and Beverage
8.88
Not specifically mentioned, but standard quality for this hotel tier.
Overall Experience
8.85
Overall positive experiences were reported with some concerns addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:46

Property Description

Luxurious Accommodation

Experience luxury at Sonder City Hall Park in the heart of New York's Financial District. Each air-conditioned unit features a fully equipped kitchen, a flat-screen TV, and a private bathroom with free toiletries. Enjoy the convenience of a dishwasher, microwave, and coffee machine in your room.

Prime Location

Located just steps away from iconic landmarks like One World Trade Center and Brooklyn Bridge, our aparthotel offers easy access to popular attractions. With National September 11 Memorial & Museum only 500 meters away, immerse yourself in the rich history of the city.

Modern Amenities

Stay connected with free WiFi throughout the property and take advantage of the lift for easy access to your accommodation. Whether you're visiting for business or leisure, Sonder City Hall Park provides the perfect blend of comfort and convenience.

Book now to elevate your stay in New York City at Sonder City Hall Park.

Important information:

After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding the guests stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guests will receive check in details from property management three days prior to arrival. Please note the layout, furniture, and decor of your space may vary from these photos. There is no cable. We have provided a Chromecast and HDMI cord for streaming. Our Peloton bikes are only compatible with standard athletic sneakers.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 475 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
J
Joseph solo_traveller au
10
Love it!
Pros:

The room was really spacious, very clean and everything we needed for a comfortable stay was provided.
The kitchen was very functional and was equipped with everything we needed.
It is a real home away from home and was a very inviting space to come home to after busy days.
It was great that there was a fabulous Irish Bar just a couple of doors down.
The girls on reception were very friendly and responsive.

Cons:

There were really no negatives.
The location was great with lots of transport options close by.
The only negatives (minor) were the very unfriendly security guard who was on duty in the evenings and the creaky elevators- but the elevator issue was being addressed.

2026-04-11 via Nuitee
C
Claus couple de
10
Perfect for a week to explore NYC!
Pros:

I had an absolutely fantastic stay at Hotel 17 John in New York City! The location truly couldn’t be better — perfectly situated with incredible access to multiple subway lines, making it effortless to get anywhere in Manhattan or Brooklyn and reach all the major sights quickly and easily. Getting to and from JFK was just as convenient thanks to the seamless connection via the AirTrain and the A line.

What really stood out was the exceptionally friendly and helpful staff. No matter the time or request, they were always there with a smile and ready to assist, which made the whole experience even more enjoyable.

The rooms are another highlight — surprisingly spacious for Manhattan, very well-equipped, and thoughtfully designed, offering a level of comfort that exceeded expectations.

On top of that, everything you could possibly need is right outside the door: great shopping, restaurants, cafés, and dinner spots all within easy walking distance.

I can highly recommend Hotel 17 John — it’s the perfect base for exploring New York City while enjoying comfort, convenience, and outstanding service!

Cons:

Nothing to complain! Maybe housekeeping could come more often, but I'm sure you can ask for it. I didn't! So nothing to complain about this.

2026-04-10 via Nuitee
J
John solo_traveller ch
10
Great location, very comfortable and amazing value for money.
Pros:

Great location, right beside Fulton Center. Also very quiet considering the location. The room was a great size, well equipped with kitchen equipment, and very comfortable overall.
The overall amenities were excellent. I was very impressed with the laundry room and the well equipped and modern gym.
The staff were very helpful and attentive.
Great value for money, I would strongly recommend 17John for anyone visiting New York!

Cons:

Nothing much to add here. I had a very pleasant stay.

2026-04-10 via Nuitee
J
Júlia solo_traveller es
6
2026-04-10 via Nuitee
M
Maria family_with_children de
8
Empfehlenswert mit kleinen Abstrichen
Pros:

Die Lage und die Größe des Zimmers

Cons:

Das Klappbett im kleinen Schlafzimmer. Die Matratze war sehr dünn, so dass man das Gestell spürte. Leider sehr unbequem

2026-04-09 via Nuitee
L
linda extended_group it
9
2026-04-08 via Nuitee
F
Filippo couple it
9
Nel FiDi ma molto comodo a tutte le attrazioni.
Pros:

La posizione è ottimale, con la stazione della metropolitana a 200 metri. Vicinissimi punti per mangiare qualcosa di veloce, o per comprare altro da cucinare (Whole Foods a 500 metri). La dimensione dell'appartamento (non è semplicemente una camera) consentono soggiorni anche lunghi, vista la presenza di una spaziosa cabina armadio. Personale cortese, pulizia più che accettabile.

Cons:

La rumorosità a New York è normale, tenetene conto se credete che vi possa recare fastidio. Asciugamani consegnati più che velocemente non appena richiesti, ma forse un cambio giornaliero sarebbe da prevedere.

2026-04-07 via Nuitee
M
Meirav And Alon extended_group il
10
2026-04-06 via Nuitee
A
Ana couple us
10
2026-04-06 via Nuitee
C
Claudiu Turcus couple ro
10
2026-04-05 via Nuitee
M
muhammed solo_traveller tr
7
2026-04-05 via Nuitee
D
Diarmuid couple ie
8
2026-04-05 via Nuitee
S
Susana couple co
10
Una verdura joya!
Pros:

Es una verdadera joya!!! Excelente precio para lo que ofrecen. Un apartamento muy amplio y moderno, algo difícil de conseguir en NYC. Cuenta con una cocina perfecta para resolver comidas prácticas. El detalle de la cafetera con abastecimiento de café colombiano es un detalle único! La lavandería, el gym y el lounge para espera, son un plus muy importante, todo está diseñado con detalle, aquí nada es improvisado ni descuidado. La ubicación es perfecta. A solo unas cuadras del Oculus y Memorial 9/11. A una cuadra de la Estación de Metro Fulton donde pasaban varias de las líneas principales. En la misma calle se consiguen varios restaurantes abiertos hasta la media noche. Y justo debajo hay un Duane reade para compras básicas como huevos, pan y aseo básico.

No dudaremos en regresar para nuestra próxima visita!

2026-04-05 via Nuitee
P
Patrick couple de
9
Perfekt für einen Städtetrip!
Pros:

Die Lage war unfassbar gut. Fussläufig sehr viel erreichbar und die nächste Metro Station war keine 2min entfernt mit sehr guter Anbindung an alle Sehenswürdigkeiten. Das Apartment hatte die perfekte Größe und Ausstattung für einen Städtetrip. Trotz der zentralen Lage sehr ruhige Umgebung.

Cons:

Nur Kleinigkeiten: Das Licht im Schrank ging leider trotz geschlossener Tür nicht aus und hat nachts entsprechend etwas gestört. Der Kühlschrank war ebenfalls etwas zu laut.

2026-04-04 via Nuitee
D
diarmuid family_with_children ie
10
Location and Comfort
Pros:

Location was perfect for us with easy access to subway. Room size for family of four was ideal with lots of space and comfort.

Cons:

Based on value for money I didn’t dislike anything.

2026-04-03 via Nuitee
Z
Zainab couple sg
8
2026-04-02 via Nuitee
I
itziar family_with_children es
4
Decepcionante
Pros:

La ubicación

Cons:

No estaba limpio, plantas en obras, personal súper antipático

2026-04-02 via Nuitee
J
Joseph couple au
9
Pros:

17 John ia the perfect place to stay while visiting NY. Location is amazing with easy access to retail, dining, transport and markets.
The room is spacious, clean and the kitchen is well appointed for a short stay. It would have been even better if there was a toaster.
The Bathroom is roomy, very clean, great hot water and has quality shower products.
The guest laundry is a bonus and so convenient. 4 new washers and driers are available for guests with laundry detergent provided.
Minor issues that we notified management about were dealt with promptly and with a smile!
17 John is like a little home away from home!
We would definitely stay here again.

Cons:

If I'm being picky, I'd say the hair drier was pretty old and inefficient. There were a few minor issues but nothing that would impact your stay. A great place overall. .

2026-04-02 via Nuitee
A
Andrea couple de
10
2026-04-02 via Nuitee
R
Ruth couple be
8
2026-04-01 via Nuitee