Hotel Santa Fe

Hotels
•
Independent
7 (61 reviews)
Avenida Madero 925, Colonia Centro, Tijuana, BC, 22427 , Tijuana , MX
52-664-6853711

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Facilities

Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Safe-deposit box at front desk
Free self parking
Casino nearby

Review Highlights

Pros:
Clean
Good location
Nice staff
Cons:
Rude service
No AC
Inconsistent pricing

Categories

Cleanliness
6
Cleanliness mentioned as generally okay, but some complaints about staff attitude.
Service
8
Nice staff mentioned in several reviews, but one negative experience with rudeness.
Location
8
Positive sentiment about location noted as good.
Room Quality
7
Room quality is decent, but small rooms and absence of AC were mentioned.
Amenities
7
Basic amenities mentioned, but significant complaints about AC.
Value for Money
6
Complaint about hotel not honoring discounted price, affecting perceived value.
Food and Beverage
7
No specific mentions in reviews; assumed standard for hotel tier.
Overall Experience
7
Mixed feelings with both positive and negative experiences shared.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:53

Property Description

Designated Smoking Areas

Enjoy your stay at Hotel Santa Fe with designated smoking areas available for your convenience.

Convenient Amenities

Benefit from amenities like a 24-hour front desk, safe deposit box, and free self parking. Stay connected with complimentary wireless internet and enjoy cable programming on flat-screen TVs.

Prime Location

Located in the heart of Tijuana, Hotel Santa Fe is within minutes of popular attractions like Centro Cultural Tijuana and Lucha Libre Museum. Explore the city with ease, being just a short distance from major landmarks and airports.

Book your stay at Hotel Santa Fe now for an unforgettable experience in Tijuana.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7
Based on 61 reviews
Cleanliness: 6
Service: 8
Location: 8
Room Quality: 7
Amenities: 7
Value for Money: 6
Food and Beverage: 7
Overall Experience: 7
C
Claude
2
Pros:

Terrible hotel

2025-09-22 • via Nuitee
M
Marcos Gerardo
2
Pros:

Staff altera las tarifas

2025-09-16 • via Nuitee
L
Luis
8
Pros:

Tiene buena ubicación del centro de Tijuana limpio, servicio de TV bueno

2025-09-12 • via Nuitee
R
Rafael
10
Decent spot
Pros:

It was a clean decent spot secured parking plenty of places to get food around. Other than no AC. Decent spot for a decent price!

2025-08-28 • via Nuitee
S
Segolene • partner
10
Pros:

I was pleasantely surprised. It was our first time. We usually sayy at the West Plaza, but we got tired of paying 80 bucks.. The lady that checked us in was super sweet and helpful, i was able to park.my car in a gated parking and the room was super clean. I didnt mind the noise. We will be back for sure. Super affordable

2025-08-18 • via Nuitee
M
Madison
2
Pros:

LA MUJER QUE ME RECIBIO HOY ESTA TARDE FUE SUPER GROSERA ME OFENDIO ME INSULTO ME DISCRIMINO Y SE BURLO DE MI ME GRITO EN PUBLICO FRENTE A MI PAREJA

2025-08-11 • via Nuitee
R
Richard
2
Pros:

Nice staff but rooms are small, no air conditioning

2025-08-01 • via Nuitee
M
MaKayla
8
Pros:

The place was an amazing stay, the only issue is that the hotel does not honor the discounted price on Expedia. Both times I've made a reservation, and they used the hotel's set prices and disregarded the discount offered on Expedia. For example: Expedia said it was cheaper a night and its a flash deal, but when you arrive, the price is either $7-9 more expensive than mentioned on the site(depending on if you go Sun-Thurs or Fri/Sat). It's not much, but still I could've found a place that actually offered the discounted price per night instead of being bamboozled when I'm tired from traveling all day. Also, when you book on Expedia, they require you to pay in person, so realistically, you were lied to and never actually going to get the discounted price in the first place. I hate to have to make this review despite everything else being good. I just wish there was honesty and transparency, not a trick just to get me to book with them.

2025-07-18 • via Nuitee
V
Victor Hugo
10
Pros:

Yes

2025-07-11 • via Nuitee
J
Julian
10
Pros:

good enough, gettoh surrounding

2025-07-11 • via Nuitee
E
Eduardo
10
Pros:

Bien todo bien

2025-06-20 • via Nuitee
C
Carlos eduardo
10
Pros:

Súper encantado un lugar fantástico

2025-06-16 • via Nuitee
F
Francisco
6
Pros:

Las sábanas estaban manchadas.

2025-06-15 • via Nuitee
G
Gerardo
8
Pros:

Todo bien por el precio solo que mucho ruido

2025-06-09 • via Nuitee
M
Matthew
4
Pros:

nice clean rooms.
very loud all day and night

2025-05-29 • via Nuitee
J
Jorge isel • partner
10
Pros:

Muy agradable muy cómodo

2025-05-04 • via Nuitee
F
FERNANDO ETZAEL
10
Pros:

Excelente

2025-04-08 • via Nuitee
M
May
2
Pros:

No like very lousy ppl outside are room they had music playing loud you besides that you could hear everything couldn’t sleep staff had attitude is a No for me to come back here

2025-04-03 • via Nuitee
J
Jose
8
Pros:

Bien por el
Precio

2025-03-16 • via Nuitee
R
Ramon Alberto • partner
10
Pros:

Muy buena atención, solo no me gustó que dejemos las llaves del coche cuando el estacionamiento estaba semivacio

2025-02-20 • via Nuitee