Hoi An Rosemary Boutique Hotel & Spa - A Peaceful Retreat

Hotels
9.3 (182 reviews)
138 Nguyen Duy Hieu, Cam Chau Ward , Hoi An , vn

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Comfortable rooms
Good location
Cons:
Noise insulation not great
Occasional cigarette odors

Categories

Cleanliness
8.31
Hotel is well-maintained, but some reports of cigarette odors around the pool.
Service
9.78
Staff is described as friendly, attentive, and helpful.
Location
9.32
Calm location yet close to the city center; excellent access to local attractions.
Room Quality
9.27
Rooms are spacious and well-decorated; however, some sound insulation issues reported.
Amenities
9.3
Good facilities including a large pool and free bike rentals.
Value for Money
9.56
Guests feel they received great value considering the amenities provided.
Food and Beverage
9.31
Varied and good breakfast options, dining at the hotel well-received.
Overall Experience
9.58
Overall very positive experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:00

Property Description

Luxurious Accommodation with Convenient Amenities

Escape to Hoi An Rosemary Hotel and indulge in a relaxing stay with our outdoor swimming pool and air-conditioned rooms featuring balconies and flat-screen TVs. Start your day with a delicious breakfast and take advantage of our complimentary shuttle service to explore the city and nearby beach. Stay connected with free WiFi access and enjoy the convenience of our 24-hour front desk and fitness centre.

Explore Hoi An's Rich Culture and History

Immerse yourself in the charm of Hoi An with attractions like the Assembly Hall of Chaozhou Chinese Congregation and Hoi An Historic Museum just a short distance away. Let us arrange car hire for you to explore further or simply unwind at our in-house restaurant and bar.

Book Your Stay Today

Experience the perfect blend of comfort and convenience at Hoi An Rosemary Hotel. Book now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 250,000 per person per night when using an existing bed.
    People 12 years old and over stay for VND 575,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 182 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.56
Food and Beverage: 9.31
Overall Experience: 9.58
C
Crystelle family_with_children au
8
Lovely, comfortable stay.
Pros:

The property was very pretty and well presented. The breakfast buffet each day was delicious. It was a short Grab drive away from the heart of the old town.

Would recommend to others if they’re happy to catch a Grab into the heart of the old town.

Cons:

It’s very hot this time of the year and unfortunately the pool was also affected by this and too hot to be refreshing.

2026-07-04 via Nuitee
L
Le family_with_children vn
8
Pros:

Khách sạn quá chu đáo. Mình phải check out sớm lúc 5h30 và được các bạn chuẩn bị cho đồ ăn sáng để mang đi.

2026-07-03 via Nuitee
N
Nguyen solo_traveller vn
7
2026-07-01 via Nuitee
T
Tiffany family_with_children us
10
We enjoyed our stay and would book again. Special thanks to Phuong.
Pros:

We appreciated how clean and comfortable the hotel was. The a/c was very cold and made for really comfortable rooms. The staff were kind and the breakfast was good with plenty of options. Phuong was very helpful and kind and checked in on us often to make sure our stay was going well. She gave us some good food recommendations that we asked for as well.

Cons:

Everything was really great. One suggestion would be to lower the temperature of the pool slightly. It’s so hot and the pool felt very hot as well.

2026-06-30 via Nuitee
J
Josh couple gb
10
10/10
Pros:

Great hotel, lovely rooms and pool area and the staff were excellent, particularly Manageress Phuong was super

Cons:

Nothing really! Just to note it isn’t within the old town but the walk is about 30mins and very scenic along the river

2026-06-27 via Nuitee
M
Michelle solo_traveller au
8
Pros:

Location was convenient. Beds were very comfortable

Cons:

I was hard to find staff to order drinks and snacks around the pool. Enabling when you went into the restaurant, there was no one there.
Rooms need a power upgrade with some USB ports.

2026-06-24 via Nuitee
N
Ngan family_with_children vn
10
Pros:

Thoáng sạch sẽ
Nhân viên nhiệt tình hổ trợ

2026-06-23 via Nuitee
T
Tai family_with_children us
10
Friendly and good service
Pros:

Good service

Cons:

No

2026-06-22 via Nuitee
A
Allen family_with_children au
8
2026-06-15 via Nuitee
N
Nguyễn family_with_children vn
9
2026-06-10 via Nuitee
A
Alan solo_traveller gb
9
2026-06-01 via Nuitee
F
Felice I. extended_group vn
8
2026-05-28 via Nuitee
J
Joanna couple fr
8
Nice stay
Pros:

Clean, and very fancy hotel. Towels were changed every day. Staff very kind. Good WiFi.

Cons:

The staff came into our room without knocking while we were there twice (they apologised)
We heard people talking in the corridor very loud
The breakfast is not amazing, it’s good enough

The gym is old and no AC

2026-05-20 via Nuitee
L
Loan extended_group vn
9
2026-05-17 via Nuitee
K
Keith couple gb
6
Great staff and Location
Pros:

Great location to Hoi An town. Excellent staff very friendly and always a smile. Good sized room.

Cons:

Catered for large groups, so very noisy at breakfast time over 50 people descend on the buffet so some items not replenished quick enough. Large queue for egg station so overwhelmed the single member of staff.
Food average because of the quantity required to meet demand.
Pool- adequate during the downtime when groups away but on their return it’s chaotic as circulation around pool limited.
Room - very large room ,Found it difficult to manage the A/C unit constant high flow of cold air.
Hotel caters for groups so constant turnover always appears busy

2026-05-15 via Nuitee
M
Mia couple au
8
Great hotel
Pros:

We enjoyed our two night stay here - upgraded to a family room even though it was only my husband and I travelling.

It is located conveniently to amenities including cheap express laundry, mini mart and eateries but still walking distance to the old town.

Complimentary bikes are also available to ride to the beaches located about 3km - 4km away or into ancient town (about 2kms)

The staff were extremely helpful on arrival with local information and throughout our stay.

The pool area is fabulous (pool temperature is not freezing) and we enjoyed our afternoons here with drinks and chatting to other guests.

Breakfast includes was a variety of cereal, fruit and hot foods including fresh Pho and pancakes and eggs

2026-05-14 via Nuitee
C
Capdeville solo_traveller th
10
2026-05-11 via Nuitee
N
Napat Shaw family_with_children au
8
Exceeded expectations
Pros:

Rooms were large, spacious and clean, the pool was clean and great for the kids, and location very close to hoi an ancient town. Staff were very welcoming and friendly.

Cons:

Buffet breakfast had limited options, and not much variety of foods to choose from

2026-05-06 via Nuitee
Y
Yana solo_traveller gb
10
2026-05-03 via Nuitee
K
Kira couple us
9
2026-05-03 via Nuitee