Hotel Palaterna

Hotels
9.1 (614 reviews)
General Cayuela, 2 , Pastrana , es

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Excellent service
Central location
Clean and comfortable rooms
Cons:
Limited amenities
Parking difficulties
Noise from church bells

Categories

Cleanliness
9.23
Several reviews mention cleanliness positively, highlighting that the hotel is well-maintained.
Service
9.7
Reviews emphasize excellent service and attentiveness from the staff.
Location
9.74
The location is frequently praised for being central and convenient.
Room Quality
8.69
Room quality is generally good, but there's mention of needing better lighting and amenities.
Amenities
8.22
Some comments address the lack of nearby parking and late breakfast service.
Value for Money
8.68
Mixed feelings about value, considering both service quality and price.
Food and Beverage
9.23
Breakfast is highly praised across multiple reviews.
Overall Experience
9.3
Overall sentiment is very positive, indicating a strong likelihood of recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:57

Property Description

Convenient Location
Explore nearby attractions and landmarks such as Panteon de la Duquesa de Sevillano and Palacio del Infantado within a short distance from the hotel.

Comfortable Accommodation
Enjoy a relaxing stay in our rooms equipped with modern amenities, a shared lounge for socializing, and a 24-hour front desk for your convenience.

Free WiFi and Non-smoking Property
Stay connected with complimentary WiFi throughout the hotel and experience a smoke-free environment for a comfortable and healthy stay.

Book now for a delightful experience at Hotel Palaterna in Pastrana.

Important information:

You are advised to bring your own vehicle as the property is not serviced by public transport.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for € 15 per person per night when using an available extra bed.
    People 13 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 614 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.74
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9.3
E
Emilio • solo_traveller • es
5
Hotel que cumple, pero muy justo.
Pros:

La ubicación y la tranquilidad del entorno. La cama es cómoda.

Cons:

El cuarto de baño olía excesivamente mal. Debe haber algún problema con las cañerías o bajantes.
La habitación era algo pequeña. El desayuno algo justo (muy poca variedad), aunque viene incluido en el precio de la habitación.

2026-05-10 • via Nuitee
V
Vladimir • couple • es
9
2026-05-10 • via Nuitee
Ángeles • solo_traveller • es
8
2026-05-04 • via Nuitee
F
Fernando • solo_traveller • es
9
2026-05-03 • via Nuitee
C
Cristina • couple • es
10
2026-05-03 • via Nuitee
P
pilar • solo_traveller • es
9
2026-04-29 • via Nuitee
J
Javier • couple • es
10
2026-04-27 • via Nuitee
A
Angel • solo_traveller • es
9
Pros:

Limpio, cómodo y el personal muy amable. La ubicación perfecto

Cons:

Nada en concreto

2026-04-27 • via Nuitee
P
Pedro • solo_traveller • es
9
Pros:

Habitación amplia y buena ubicación.

2026-04-26 • via Nuitee
M
Miguel • solo_traveller • es
7
Pros:

La ubicación en el centro histórico de Pastrana. La habitación es amplia

Cons:

No se puede aparcar cerca del hotel. El baño olía muy mal, luego lo solucionaron. La habitación necesita una renovación. El desayuno es flojito, muy básico

2026-04-26 • via Nuitee
M
M Carmen • couple • es
7
2026-04-25 • via Nuitee
A
Angeles • family_with_children • es
8
Pros:

Estaba muy céntrico, Pastrana es un pueblo pequeño,hay cerca un parking,el dueño muy atento y nos explicó todo lo q teníamos q ver, la habitación limpia

Cons:

Nada

2026-04-22 • via Nuitee
C
Charles • solo_traveller • es
9
Cons:

Breakfast was poor

2026-04-18 • via Nuitee
A
Angela • family_with_children • gb
9
Pros:

It's beautiful location, friendly staff, clean room, large comfortable bed. Local honey for breakfast was a nice touch.

Cons:

We followed the SatNav to the hotel and got stuck in a medieval warren that took an hour to reverse out of (which drew a crowd and was embarrassing). A message to warn us would have been thoughtful. We have reported to Google that the route Google Maps gave is not suitable for cars.

2026-04-08 • via Nuitee
F
Francisco Benegas • couple • es
9
Genial
Pros:

El desayuno fue excepcional, así como el servicio de habitaciones y el personal.

2026-04-06 • via Nuitee
M
Maribel • family_with_children • es
9
2026-04-05 • via Nuitee
D
Desire • couple • ve
10
Te hace sentir como en casa.
Pros:

Un hotel súper acogedor, con un toque clásico y moderno a la vez. La habitación te hacía sentir en estabas en la de tu hogar.

Cons:

La ducha le sugiero antiresbalante. Por lo demás súper espaciosa, impecable.

2026-04-02 • via Nuitee
J
Javier • family_with_children • es
10
Pros:

La ubicación, la limpieza y el desayuno

Cons:

Nada, todo muy bien.

2026-04-02 • via Nuitee
M
MIGUEL ANGEL • couple • es
10
Repetiremos.
Pros:

Todo fue perfecto, el trato con el personal, la habitación, la cama muy cómoda y grande, el baño perfecto.

2026-03-31 • via Nuitee
G
Guillermo • couple • es
9
Pros:

Buen desayuno y buena ubicación

2026-03-30 • via Nuitee