Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Outstanding breakfast
Friendly service
Amazing interior
Cons:
Overpriced for the value
Noise issues
Missing basic in-room amenities

Categories

Cleanliness
8.81
Some reviews indicated missing basic amenities in rooms, suggesting improvements needed.
Service
9.99
General consensus on friendly and attentive service from the staff.
Location
9.82
Multiple reviews highlighted the excellent central location of the hotel.
Room Quality
8.77
Reviewers noted issues with mattress comfort and noise insulation.
Amenities
9.3
Some positive feedback about breakfast and spa, but suggested improvements in size and variety.
Value for Money
8.76
Reviews mentioned the hotel being overpriced for the overall experience.
Food and Beverage
9.81
Highlights of outstanding breakfast received positive remarks.
Overall Experience
9.98
Most guests reported a generally positive experience despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 04:25

Property Description

Historical Elegance in Vilnius Old Town

Luxurious Accommodations: Indulge in the unique design and historical interior of our air-conditioned rooms, each equipped with modern amenities for your comfort.

Wellness and Dining: Relax and rejuvenate in our on-site wellness centre with a fitness center, sauna, and hammam. Treat yourself to a variety of massages and beauty treatments. Enjoy a delightful buffet breakfast and exquisite dining options at our restaurant and bar.

Prime Location: Immerse yourself in the charm of Vilnius Old Town, with major landmarks, restaurants, and shops just a leisurely stroll away. Book your stay at Hotel Pacai, Vilnius, a Member of Design Hotels, and experience the perfect blend of history and luxury.

Important information:

We welcome small pets (up to 7kg/15lb) for an additional charge of 40 EUR per night. Pets are not permitted in the restaurant, bar, or spa areas.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 50 per day.

Location

Guest Reviews

9.4
Based on 1431 reviews
Cleanliness: 8.81
Service: 9.99
Location: 9.82
Room Quality: 8.77
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.81
Overall Experience: 9.98
U
Ulkar solo_traveller az
10
2026-04-09 via Nuitee
A
Aurelijus couple de
10
Great hotel in the heart of Vilnius
Pros:

Great hotel, great location and great breakfast. We have enjoyed everything in the hotel.

Cons:

Nothing

2026-04-06 via Nuitee
V
VITALIY couple by
10
2026-04-05 via Nuitee
N
Natalja couple lt
6
2026-04-05 via Nuitee
H
helene maria couple at
10
Pros:

Sensationelles Frühstück

2026-04-05 via Nuitee
L
Laura couple lv
8
Expected more of this hotel.
Pros:

Great location, beautiful interior in the older part of building, great SPA service.

Cons:

Room was not smelling nice and was quite small, did not reach 5 star hotel facilities. Pool would be nice, too.

2026-04-04 via Nuitee
P
Pierre solo_traveller ch
9
2026-04-02 via Nuitee
L
Laura family_with_children lt
9
Pros:

Malonus personalas, geras maistas, graži aplinka, prabangus Spa. Tikrai galima pasijausti ypatingai tokioje vietoje, nuostabi lokacija.

Cons:

Naujesnio priestato kambarys, kuriame apsistojome mažiau įspūdingas nei senojo pastato. Ryte dar gulint lovoje po trumpo beldimo atsidarė durys ir bandė įeiti (tikriausiai) room service. Taip pat visą naktį žybėji routerio lemputė palubėje netoli lovos.

2026-04-01 via Nuitee
B
Brian couple gb
9
2026-03-29 via Nuitee
M
M solo_traveller dk
3
Cons:

There was a lamp that I could not shut off during the night, because it was supposed to shut off automatically in the closet upon closing - just across from the bed. However the closet doors were not assembled correctly so the lamp was on at all times resulting in a lit room at night.

And then there was a constant high pitched noise, extremely annoying, presumably from some sort of faulty electronics in the room.

180 euros for a horrible nights sleep is not a good bang for the buck.

2026-03-29 via Nuitee
J
Jan-Sebastian solo_traveller de
9
Pros:

Modernes schickes Hotel in hervorragender Lage. Als Stammgast wähle ich immer gerne wieder.

Cons:

Leider hoher Anteil an Soldaten (im 5 Sterne Hotel !) teilweise in Kampfuniform, meines Erachtens unpassend.

2026-03-29 via Nuitee
M
Misela extended_group lv
10
отмечала День Рождения и понравилось все
Pros:

Расположение великолепное, завтрак тоже

2026-03-24 via Nuitee
D
Druseika couple lv
10
2026-03-22 via Nuitee
G
Greta solo_traveller lt
7
Pros:

Hospitality

Cons:

One of the sauna didn’t work properly. Lack of bathroom kits

2026-03-14 via Nuitee
A
Andrius couple lt
10
2026-03-13 via Nuitee
A
Agnė couple lt
10
2026-03-13 via Nuitee
R
Ralf family_with_children de
10
Ein sehr schöner Aufenthalt in einem wirklich sehr guten Hotel.
Pros:

Ein sehr gutes umfangreiches Frühstück mit optionalen kostenfreien Extrabestellungen. Individuelle und hochwertige Ausstattung, sehr schönes Bad. Restaurant und Bar, auch Tagesbar, sind empfehlenswert. Nettes und immer zuvorkommendes Personal.

2026-03-11 via Nuitee
A
Aliaksandr couple ae
10
Great hotel at great location!
Pros:

Everything was absolutely great!

2026-03-11 via Nuitee
P
Pavel couple lt
10
2026-03-11 via Nuitee
L
Liveta solo_traveller no
10
2026-03-09 via Nuitee