The Cumberland Hotel

Hotels
7.8 (989 reviews)
34-36 Grand Parade , Eastbourne , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Cons:
Limited breakfast options
Dated decor in some areas

Categories

Cleanliness
7.43
Consistent mentions of clean rooms and friendly staff.
Service
8.4
Staff were praised for being friendly and helpful.
Location
8.44
Multiple reviews highlight the excellent location near the seaside.
Room Quality
7.89
Rooms described as comfortable, but some were dated.
Amenities
7.72
General satisfaction with amenities offered, though breakfast selection noted as limited.
Value for Money
7.68
Perceived as good value, especially after room upgrades.
Food and Beverage
6.93
Breakfast was praised, but choices were limited.
Overall Experience
7.9
Positive sentiments dominate, with minor criticisms addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:30

Property Description

Stunning Seafront Views

Luxurious Rooms with Sea Views
All rooms at The Cumberland feature bathrooms with showers and baths, along with tea/coffee making facilities. Most rooms offer picturesque views of the sea, and some even come with a balcony for an enhanced experience.

Gourmet Dining and Entertainment
Indulge in the hotel's restaurant offering an extensive menu with a focus on local produce, complemented by breathtaking sea views and an impressive wine selection. Start your day with a delicious full English breakfast. Afterward, unwind in the spacious lounge or the Devonshire bar, or enjoy the sun lounge and evening entertainment.

Ready to experience seaside luxury at The Cumberland? Book your stay now!

Important information:

Please note that all extra beds need to be confirmed by the hotel and are not guaranteed until this has been done. The hotel can be contacted using the details on the booking confirmation.

When traveling with pets, please note that an extra charge of £10.00 per pet, per night applies. Please note that a maximum of 2 pets are allowed. Please note that the property can only allow pets with a maximum weight of 15 kilos.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 2 per day.

Location

Guest Reviews

7.8
Based on 989 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 6.93
Overall Experience: 7.9
A
Agnieszka • family_with_children • gb
7
Cons:

Not enough choice for breakfast.

2026-03-21 • via Nuitee
C
Christine • couple • gb
10
Weekend Away
Pros:

The location was fantastic, right on the sea front. The room was lovely and clean, the breakfast was very good with plenty of choice.

Cons:

Nothing

2026-03-19 • via Nuitee
L
Lee • solo_traveller • gb
9
Pros:

Lovely hotel and staff

2026-03-16 • via Nuitee
D
Daniel • couple • gb
8
Delightful
Pros:

Great views and well maintained

Cons:

Would be good to warn customers that the bag is not suitable for tall people! Even in the king size rooms. Bathrooms could do with refurbishing but were clean.

2026-03-14 • via Nuitee
J
Johanna • couple • gb
8
2026-03-09 • via Nuitee
K
Kevin • solo_traveller • gb
9
A lovely traditional seaside hotel.
Pros:

I had a single room on the top floor with a sea view. The room was a good size with a roomy bathroom. The room was immaculately clean and the bed comfortable with crisp white linen. Great location for the seafront and an easy walk into the town centre. Breakfast was good value. Staff are very pleasant and welcoming.

Cons:

Nothing

2026-03-01 • via Nuitee
H
helen • couple • gb
8
Pros:

Good location, lovely staff, good choice of food for breakfast, nice ensuite room.
I won't put this in didn't like, as what do you expect for the price, it is a little tired in places. We expected that and didn't for one minute bother us . We would definitely stay again and recommend it as a good base. There is a free permit to park outside on the street. I'd missed this, my fault, so parked on a multi storey close by. I don't know if this permit is offered all year round, you would need to check. Mentioned only to save others from making the same mistake.

2026-02-22 • via Nuitee
J
John • family_with_children • za
8
Great value for money, excellent service, FAB breakfast. Recommended
Pros:

Thoroughly enjoyed breakfast with excellent service. Staff were very friendly. I was very surprised to be honest how good the overall experience was. I live in Cape Town and when telling people in Eastbourne that we were staying at the Cumberland I received various responses - not all positive. But for me and for value for money it was excellent and I will certainly stay there again.

Cons:

The only think I did not like was the pillows on the bed. Far too hard. One needs soft, comfy pillows so as not to wake up with a stiff neck.

2026-02-13 • via Nuitee
S
Stephen • family_with_children • gb
6
Fine for a one night stay
Pros:

The seafront position was excellent. View from the room outstanding. Staff happy, smiling and very helpful. facilities downstairs very good. Breakfast was great.

Cons:

The room we had was fairly basic. Beds not very comfortable especially the extra single. Bathroom was cool to cold with no heater and windows really needed secondary glazing for the winter months.

2026-02-11 • via Nuitee
M
Miyabi • family_with_children • gb
10
Pros:

It was a hotel I booked for my parents.
They said it had a very homey atmosphere.
The staff were kind.
They felt comfortable and at ease during their stay.

My parents’ English is not very good.
Even so, the staff communicated patiently with them.

When they mentioned they had an early-morning flight the next day,
the hotel arranged a wake-up call.
They took care of even the small details.
We are very grateful.

We would like to stay here again.

2026-01-27 • via Nuitee
C
Caroline • family_with_children • gb
10
Excellent, value for money & friendly.
Pros:

I was grateful for the room upgrades my sister and I were given. The staff were friendly, efficient and helpful and the overall appearance and atmosphere was lovely. The location of the hotel is excellent and we fortunately found parking very easy. We didn’t eat in the restaurant (as a large coach party was in situ) but the bar food was fine and served in a timely matter by pleasant staff. Breakfast was good with a plentiful selection and pleasant staff.

Cons:

A minor criticism would be that the hotel was overheated.

2026-01-20 • via Nuitee
M
Martin • family_with_children • gb
9
was impressed with the 2 young ladies on reception who were hard working, helpful and acommodating
Pros:

very friendly and helpful reception

Cons:

no complaints really, a fan in the room perhaps would have been the icing on the cake

2026-01-19 • via Nuitee
M
Mike • couple • gb
6
2026-01-19 • via Nuitee
G
Graeme • couple • gb
7
You cannot fault the location, it’s the only reason you need to stay here again, 1 min from beach!
Pros:

Location and view superb! Breakfast excellent value for money. Staff very friendly and helpful. Bathroom very nice and more modern than the rest of the suite. Opposite bandstand was a bonus! Parking fine and handy.

Cons:

Furniture and room was very dated; shared balcony was a little overbearing as neighbours were constantly out there treating it like a private balcony, with them constantly smoking in particular not being ideal.

2026-01-19 • via Nuitee
J
Jeannette • couple • nl
7
2026-01-19 • via Nuitee
W
Wouter • extended_group • be
8
Prima!
Pros:

Leuke ligging, vriendelijke mensen, goed ontbijt

Cons:

Douche heeft geen constante temperatuur en beperkte druk

2026-01-19 • via Nuitee
L
Lydia • solo_traveller • gb
8
The Cumberland Hotel is perfect for an orchestral weekend.
Pros:

I stayed at the Cumberland for an Orchestral weekend. We play in the ballroom, which has everything we need and the staff are always helpful.

2026-01-19 • via Nuitee
C
Caitlin • solo_traveller • gb
9
2026-01-19 • via Nuitee
C
Catherine • solo_traveller • gb
8
Decent place to stay. Good value for money
Pros:

Great location and good sized bedroom. Comfortable bed.

Cons:

A little dated in places. Shower was in the bath but if you are over 5”4 you’d struggle to fit under it!

2026-01-19 • via Nuitee
P
Paul • couple • nl
5
Beetje vergane glorie; goed voor één overnachting (waren op doorreis)
Pros:

Ligging aan zee
Vriendelijk personeel

Cons:

Gedateerd interieur en kamers, oud sanitair

2026-01-19 • via Nuitee