BG Business Hotel

Hotels
7.9 (286 reviews)
No 11-A Jalan Perniagaan Perda Barat Kawasan Perniagaan Perda Barat , Bukit Mertajam , my

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Lower bathroom sink
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean
Good location
Comfy bed
Cons:
Staff
Unsafe and unhygienic conditions
Extremely small room
Bathroom flooding

Categories

Cleanliness
5.23
Major concerns about hygiene and cleanliness from multiple reviews, including sticky floor and clogged bathroom.
Service
9.2
General sentiment indicates standard service though some specific issues were noted.
Location
9.74
Positive feedback regarding good location in several reviews.
Room Quality
5.19
Very small and cramped room size mentioned, with serious concerns about comfort.
Amenities
9.22
Some amenities were mentioned positively, though there were complaints about missing breakfast.
Value for Money
7.68
Complaints about pricing not matching the quality of stay, especially compared to higher-end hotels.
Food and Beverage
8.23
Some positive mentions about nearby restaurants, though breakfast service was noted as missing.
Overall Experience
8.7
Overall experience impacted by major concerns; however, some positive aspects were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 14:44

Property Description

Convenient Location
Situated near Sunway Carnival Mall and Penang Bridge, BG Business Hotel is an ideal choice for travelers looking to explore Bukit Mertajam and beyond.

Comfortable Accommodation
Enjoy air-conditioned rooms equipped with modern amenities including a desk, kettle, safety deposit box, flat-screen TV, and a private bathroom with a shower, ensuring a comfortable stay for all guests.

Family-Friendly
Featuring family rooms, BG Business Hotel caters to families looking for a cozy and budget-friendly accommodation option in Bukit Mertajam.

Book your stay at BG Business Hotel now and experience a convenient and comfortable stay in Bukit Mertajam.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. From 13th April 2021 to 12th May 2021, every room book over this period will be entitled for Sahur (Iftar) or Breakfast. Please contact property for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 0.40 per hour.

Location

Guest Reviews

7.9
Based on 286 reviews
Cleanliness: 5.23
Service: 9.2
Location: 9.74
Room Quality: 5.19
Amenities: 9.22
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
I
Imran • couple • my
7
2026-05-09 • via Nuitee
C
Cheng Yeong • couple • my
7
2026-05-04 • via Nuitee
A
Abdul • couple • my
8
2026-05-01 • via Nuitee
A
Abdul • couple • my
8
2026-05-01 • via Nuitee
J
Jevithashree • couple • my
1
Terrible stay. Would never recommend
Pros:

Nothing just the comfy bed and convenient place to work.

Cons:

The bathroom is dirty and slippery. No bedroom slippers provided and no lights in the bathroom. At first my fiance did changed room since the tv wasn't working but the second room was far more worse like the bathroom is sticky and slippery no light in the bathroom and so.

2026-04-29 • via Nuitee
M
Muhamad Khairumuzamil • solo_traveller • my
5
Pros:

Staf dan lokasi ok

Cons:

Tilam dan lantai kurang bersih.

2026-04-29 • via Nuitee
S
Shaline • solo_traveller • my
7
2026-04-28 • via Nuitee
Y
Yew • extended_group • my
8
2026-04-28 • via Nuitee
A
Abdul Raof • couple • my
7
Suitable for short stay.
Pros:

Location.

Cons:

The hanger for hand bidet is missing, so it had to be placed on the toilet floor. Unhygienic.
Bedside light switch is broken, cannot on/off the bedside lamp.
Both issues were raised with the front counter staff but nothing was done before checkout.
Stayed for 2 nights but the room was not made up and even the towels were not changed.

2026-04-27 • via Nuitee
I
Intan • family_with_children • my
10
2026-04-24 • via Nuitee
S
Salleh • couple • my
8
2026-04-24 • via Nuitee
K
Kumutha • extended_group • my
4
Pros:

ntg to say much as there is none good remarks. if you are looking for cheap & solo stay then you can try.

Cons:

First impression also failed ! No greeting for Front Desk when see the Guest comes in. Not even a Hello welcome...
The condition of the room was a little dirty, flooring, toilet, & small dressing table. Air-condition worst ever ! such a small room with 23 to 25C it was freaking hot at night. Think the hotel owner has control or modified it. Reception area air-condition also they switch it off . TV does not even work . Will not come back to this place.

2026-04-23 • via Nuitee
A
ash • solo_traveller • my
10
2026-04-12 • via Nuitee
0
00 • solo_traveller • my
7
2026-04-11 • via Nuitee
L
Lina • extended_group • my
9
2026-04-08 • via Nuitee
M
MOHAMMAD SYUKRI • family_with_children • my
10
2026-04-08 • via Nuitee
W
Wan Ismail • extended_group • my
9
2026-04-07 • via Nuitee
R
razalidaut • couple • my
7
Pros:

Clean environment

Cons:

None

2026-04-05 • via Nuitee
S
Suhameri • couple • my
6
I rate 2 star only
Pros:

I feel uncomfortable

Cons:

A/Cond hot, It is uncomfortable and there is a humming noise.

2026-03-30 • via Nuitee
G
Gobi • couple • my
7
Pros:

Comfort bed

Cons:

Small room with small window

2026-03-30 • via Nuitee