Somerset Hotel

Hotels
6.5 (34 reviews)
Saint George's Crescent , Llandudno , gb

Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Facilities for disabled guests
Packed lunches
Darts
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Bed bugs
Poor food service
Noise issues

Categories

Cleanliness
5.89
Some reviews mention clean rooms, but issues like bed bugs indicate concerns.
Service
7.36
Friendly staff mentioned, but some issues with staff behavior at checkout noted.
Location
8.4
Location was consistently praised across multiple reviews.
Room Quality
5.85
Several concerns about noise and comfort of beds noted.
Amenities
6.38
Hotel had amenities, but there were significant issues with meal availability.
Value for Money
6.34
Mixed feedback; guests felt overall expectations were not met.
Food and Beverage
4.89
No breakfast available despite expectations; poor reviews here.
Overall Experience
6.86
General sentiment is positive but lacks meeting expectations on some fronts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:14

Property Description

Beachfront Accommodation:
Enjoy a prime location just 200 metres from Llandudno North Shore Beach and 700 metres from Llandudno Pier. Somerset Hotel offers stunning sea views from select rooms, providing a perfect seaside getaway.

Modern Amenities:
Experience comfort and convenience with free WiFi, flat-screen TVs, and 24-hour front desk service. Relax in well-equipped rooms featuring cozy beds, private bathrooms, and charming decor.

Entertainment and Nearby Attractions:
Indulge in evening entertainment or explore nearby attractions like Llandudno West Shore Beach and Bodelwyddan Castle. With easy access to Snowdon Mountain Railway, adventure awaits just a short distance away.

Book now for a memorable stay at Somerset Hotel, where relaxation meets adventure by the sea.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 34 reviews
Cleanliness: 5.89
Service: 7.36
Location: 8.4
Room Quality: 5.85
Amenities: 6.38
Value for Money: 6.34
Food and Beverage: 4.89
Overall Experience: 6.86
L
Lois couple gb
3
2026-01-19 via Nuitee
M
Mohammed family_with_children gb
4
Expectation was not met
Pros:

No breakfast even though we offered to pay more>

Cons:

No breakfast even though we offered to pay extra charges to the hotel. The bedroom has no wall socket next to the bed, which is very disappointing, the shower water flow was very poor, the shower enclosure was very small for a large person. We were told checkout was at 10 am however, at 9am we were putting our luggage in the vehicle at the time when we went up into the room their was a lady putiing our stuff in a pile in order to clean the room.. Checkout is 10am the staff should not be coming into the room until we had fully checked out which had been done before 10am. We did complained at the front desk regarding a staff being in the room before checkout. The reply at the front desk they are very sorry.

2026-01-19 via Nuitee
S
Sue couple gb
7
Reasonable for price we paid.
Pros:

Location

Cons:

Couldn’t purchase breakfast as stated on booking.com so not sure if it’s hotel error or yourselves. Rooms above entertainment room I wouldn’t recommend as it’s very loud.

2026-01-15 via Nuitee
H
Huda family_with_children gb
8
2025-09-17 via Nuitee
B
Baljeet family_with_children gb
8
Good
Pros:

Nice location . But in back room, noise coming from outside when you open windows. So much disturbance

2025-09-14 via Nuitee
D
DAWN family_with_children gb
10
Excellent location and very comfortable
Pros:

Clean and Friendly Staff

2025-09-14 via Nuitee
T
Tracy extended_group gb
8
Pros:

Location was very good. Hotel Staff were friendly. Bonus little car park at the back of the hotel. Clean rooms. Overall not bad.

Cons:

Shower didn’t have much pressure. A bit dated and could do with a freshen up.

2025-09-14 via Nuitee
I
Ickin couple gb
6
Cons:

Bed bugs

2025-09-02 via Nuitee
D
david couple gb
7
Pros:

Good location, carpark at the hotel. Nice staff. Very good entertainment on both nights.

Cons:

We were advised at the time of booking that evening meals and breakfast would be available at the hotel. When we tried to book a table, we were informed that the hotel was full and no tables were available even though we were staying at the hotel..

2025-08-30 via Nuitee
O
Otto couple gb
4
2025-08-25 via Nuitee
B
Baljeet family_with_children gb
7
It was good but could be more better
Pros:

Breakfast is good, staff is very friendly and kind.
Lounge was nice for children playing, so many games for children available.

Cons:

I got the back room , it was very noise from outside when you open window in summer. Must be provide the fan so you can close the window.
Room was not properly clean. Mattress was not comfortable and had so many springs in bunk bed. Can’t sleep properly. Wi fi is not available in rooms.

2025-08-21 via Nuitee
S
Sarah family_with_children gb
6
2025-08-19 via Nuitee
J
John couple gb
9
2025-08-17 via Nuitee
S
sibley couple gb
1
2025-08-10 via Nuitee
S
Stephen solo traveller gb
9
Superb
2025-07-09 via Nuitee
G
Gary young couple gb
5
Passable
Pros:

It waz adequate for the night

Cons:

Nothing much

2025-07-07 via Nuitee
T
Tarun family with young children gb
9
Excellent and comfortable.
Pros:

Location, sea facing view.

Cons:

There is nothing to be call out.

2025-06-03 via Nuitee
A
Andrew family with young children gb
10
Very well maintained, excellent staff very welcoming
Pros:

Very clean , welcoming staff couldn’t fault it at all highly recommend

Cons:

…..

2024-09-03 via Nuitee
S
Snehal with friends gb
5
Passable
Pros:

N/A

Cons:

Didn't accommodate for breakfast next day as they had coach booking
Shower wasn't working.

2024-09-02 via Nuitee
S
Sija young couple in
9
Superb
2024-08-20 via Nuitee