Hotel Prince Regent

Very good value. Went with Daishs coach holidays. Ideal for walking coast path.

The area

Scrambled egg was good

The location is great as it’s a stone throw away from the beach!!

We had a lovely sea view from our room. Staff friendly and a couple of little extras I asked for with breakfast was no problem.

Location, parking, easy check in, price, no faff, comfy beds, smiley relaxed staff. Plus an excellent amount of teabags and milk in room!

For the price and location it was very good.

just got back from a four night break
from the time of arrival we park our car we was made most welcome the MD Mel carried our case up to reception assisted by a workman
rooms warm clean comfy
food excellent and we was well looked after by our waiters
entertainment was excellent
all staff was friendly and helpful
we can't recommend this hotel enough we really enjoyed our stay
will come back and see everyone again

I will acknowledge at the outset that the Christmas decorations were attractive and initially welcoming. Unfortunately, that was the only positive aspect of our stay.
From the moment we entered our room, standards fell dramatically.
Although the ground-floor room was suitable for our limited mobility, the condition of the room was foul.
The windows were filthy, the carpet was threadbare and the room gave an overall impression of neglect.
The most upsetting and unacceptable issue occurred on the first night. The mattress was clearly very old, with springs protruding into my back and it emitted a strong, unmistakable smell of dried urine.
This was revolting and deeply distressing. No guest should ever be expected to sleep in a bed contaminated with someone else’s bodily fluids.

I reported this immediately. I was informed that no replacement mattress was available anywhere in the hotel.
A mattress protector was added as a supposed solution, which did absolutely nothing to resolve the problem. I was forced to spray air freshener throughout the room, bed and carpets simply to tolerate being in the room.
This situation was unhygienic, degrading and completely unacceptable.

We also spoke with another couple staying at the hotel who had dog fouling outside their room.
Despite reporting this twice, no effective action was taken and they were eventually forced to clean it themselves.
This was particularly shocking given that the hotel was not advertised as dog-friendly and the only dog present appeared to belong to the manager.
This situation was foul and unacceptable

To reach our room, we had to walk through the dining room, which was permeated with a foul smell of stale cooking.
My husband, who is an engineer, advised that this was likely due to extractor fans not working correctly.
This raises serious concerns about maintenance, hygiene and safety.
I strongly urge head office to inspect this before a more serious incident occurs involving faulty equipment.

The food throughout the stay was equally disgusting. Breakfast items were of extremely poor quality, tasteless bacon, sausages full of fat and gristle and eggs so small they had almost no yolk.
The Christmas dinner was an embarrassment - one thin slice of tough turkey, two roast potatoes, a tiny spoon of vegetables and tasteless gravy with the Christmas pudding being a transparent sliver.
Evening meals were no better - chicken breasts were so tough they could not be cut and were clearly cheap, frozen, low-quality produce.
One evening, we were served chips – there were six in total.
A so-called Stilton Salad consisted of a spoonful of leaves with cheese sauce.
The portions were inadequate, the quality was appalling and the overall dining experience was thoroughly unpleasant. We could not wait to return home for a proper meal and a clean, comfortable bed.

In summary, the conditions at this hotel were disgusting, upsetting and far below any reasonable standard.

We've just returned from a Twixmas break at the hotel. I was a bit dubious after reading reviews on here, but I shouldn't have worried. From Arrival to Departure it was amazing. Greeted by Paulena, and her furry friend! Once unpacked in a lovely warm huge room, although no sea view, it had all we needed. Went down to the bar where drinks are served at very good prices. Dinner in a smaller room, Spectre, we were looked after very well by Daniel, nothing was too much for him. Food throughout our stay was good. Entertainment each evening was very good, Elvis on Sunday was very good as we're the couple on Saturday, names in photos. We were sad to leave. Hotel itself was beautifully decorated for Christmas. Bingo each evening...good prizes.

Just love this hotel convenients of location
Nothing too much trouble will always try and give the best. Entertainment good some better than others but on the whole a great evening entertainment
Restaurant will always try and help with your meals (especially if your like me a little fussy) but always helpful

Started with pleasant coach journey from West Midlands. Our excellent driver Wayne provided a smooth and relaxing journey. Reception staff helpful and welcoming. Our room 123 on first floor overlooked sea from 2 large sash windows. Good shower in bath with shower curtain. Very good entertainment. Matt Wallis was particularly good, with a rich voice and crowd pleasing act. We will be back. Thank you Daish, for a loverly break and unmatched value.

Was very warm even with fan,windows only opened tiny bit because. Of sea gulls.

Has the potential to be a great hotel but woefully lacking in too many ways.
Travelled with a large group who had booked the entire hotel out.
Downstairs is lovely and welcoming then you go upstairs ..... The corridors are tatty, the wallpaper scuffed and peeling, the carpets dirty and worn out. My room is at the back of the hotel in the eaves, quiet but needs a good hoover and the torn wallpaper needs replacing. I'm very lucky to have three heaters but it's so hot up here and the window doesn't open. There's no fire safety notice The water pressure in the shower is beyond weak, rinsing the shampoo out of my long hair turned out to be an olympic sport of endurance. And the ill fitting toilet seat gave more slips and slides than an ice rink.
Meal times have been farcical.... Closing the kitchen before everyone had eaten, running out of food despite us having to pre-order, burnt food, cheap ingredients.
Make sure you stock up on drinks before dinner as well as the bar closes.
The staff are pleasant and Daish's are lucky to have them ... But I won't be returning to this hotel.

Another stay at this lovely hotel in a great location.
Good points: Friendly, helpful staff especially on reception. Good selection of food, well cooked & served hot. Beautiful, large entertainment room.
Lift wasn't working on arrival day but was fixed the next day.
Not so good: Single room was very small but had a great sea view. Draught blowing through middle joint of sash window, could easily be fixed with draught excluder. Bathroom had very small shower cubicle which was dangerous if you happened to accidently knock the temp lever/scalding hot water also needs a sliding door to prevent walking into it when you used the sink; it kept opening. Service in restaurant slow at times, best waiter was 'Dan the Man', super speedy & friendly. Sat on table 15 in the small dining room so we had to wait until last to be served most times. Entertainment was very samey, first two night were fairly good, second two nights was not so good. People using Google spoilt the quiz & boring bingo had two sessions splitting the evening acts. If you are there for the Tinsel & Turkey stays; lookout for the carol singing notice, we missed it :(
Really needs a few improvements such as flexible breakfast times, hot water/coffee/tea at your table for evening meals. These save waiting time & work brilliantly at another Daish's hotel.
Journey back was delayed by a detour which could have been prevented. Sending a complaint to the company.
Overall, I would return to The Prince Regent because of the location & the friendly staff.

Lovely place to stay bringing back childhood memories friendly staff and lots of fun, we missed breakfast but they made sure we got teas coffees and a full English brecki and fully fed and fatted 😊 great view of the sea!

Great Hotel, Right on the sea front, We had a superior sea view room ,with bay window, we travelled with Daish Holidays, I am Gluten free, so they are happy to accommodate Celiacs !
Always a good selection of food on offer ,we were bed , breakfast and evening meal, Good evening entertainment each evening,you an also nip next door to its sister hotel, The Russel ,and share there entertainment! All staff are friendly,you can't fault it !

Lovely location, food really good, lovely bright room
Decoration throughout very good, loads of plug sockets in the room, helpful staff. Would like to come back.