Hotel Rousseau

Hotels
8 (2753 reviews)
Rue Rousseau, 13 , Geneva , ch

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
High charges for amenities
Small room size

Categories

Cleanliness
7.21
Several reviews mentioned issues with cleanliness, including dirty cups and that the room wasn't very clean.
Service
8.68
Most reviews indicated friendly and helpful service from the staff.
Location
9.22
Repeatedly praised for being close to attractions and public transport.
Room Quality
8.17
Rooms were generally comfortable, though some noted the small size.
Amenities
7.7
Some complaints about amenities, including costs for standard provisions.
Value for Money
7.16
Guests felt that some charges were high relative to the services provided.
Food and Beverage
7.71
Breakfast was noted as good but overpriced.
Overall Experience
8.18
Overall positive experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:16

Property Description

Luxurious Accommodation
Completely renovated in 2015, Hotel Rousseau offers modern and elegant rooms in a historic building near Lake Geneva. The rooms are equipped with top-notch amenities including a flat-screen TV, Nespresso coffee maker, and a safe, ensuring a comfortable stay for guests.

Convenient Location
Situated in the heart of Geneva, the hotel is a stone's throw away from major attractions like Lake Geneva and Cornavin Train Station. Guests can easily explore the city and enjoy shopping at the nearby Manor department store.

Delicious Breakfast Options
Start your day right with a delicious breakfast at Hotel Rousseau. Choose between an express breakfast or a continental breakfast buffet, both available upon request. Indulge in a hot drink, fruit juice, and pastries to kickstart your morning.

Experience luxury and convenience at Hotel Rousseau. Book now for an unforgettable stay in Geneva.

Important information:

Please note that the hotel cooperates with the Cornavin underground car park. Further information is available at the reception.

Please inform the hotel in advance about the exact number of guests and the age of children traveling.

The reception is located on the ground floor. Porterage is available.

Please note that the same credit card used for the reservation has to be presented upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 2753 reviews
Cleanliness: 7.21
Service: 8.68
Location: 9.22
Room Quality: 8.17
Amenities: 7.7
Value for Money: 7.16
Food and Beverage: 7.71
Overall Experience: 8.18
M
Michel solo_traveller fr
7
Fait le job d'un 3 étoiles, mais pourrait et devrait faire mieux.
Pros:

Hôtel rénové, chambre spacieuse et confortable, bien situé dans le quartier Cornavin. Personnel attentif et souriant.

Cons:

Pas de ménage dans la chambre compris dans le prix de 4 nuits... Salle de bains et wc séparés du lit par cloison vitrée partiellement sablée.
Odeurs désagréables remontant par la plomberie, problème résolu par l'intervention d'un technicien. Et comme souvent, literie confortable, mais linge de lit mi-coton mi synthétique, couette en synthétique trop chaude. 2 dosettes de café offertes pour 4 nuits... C'est maigre.

2026-03-14 via Nuitee
A
Attila solo_traveller at
7
2026-03-13 via Nuitee
F
Francesco solo_traveller es
7
2026-03-13 via Nuitee
P
Paula solo_traveller ro
10
Excelent!
Pros:

Locația excelentă, aproape de Gara, de mijloacele de transport si de centrul Genevei si lac. Camerele foarte curate. Personalul foarte amabil.

2026-03-13 via Nuitee
C
Corinne couple ch
8
Charmant et bien localisé !
Pros:

Sa localisation en face de l'ancienne Ecole ménagère ; sa proximité avec la passerelle enjambant le lac ; son calme le dimanche matin, on se serait cru à la campagne.

Cons:

Le manque de barres dans la douche (par ailleurs magnifique!) et de possibilité de poser savon ou produits de soin personnels DANS la cabine de douche...

2026-03-11 via Nuitee
M
Marianna couple ch
8
Pros:

Lage! Zimmer war zweckmässig und sauber

Cons:

Der Gang sah schmutzig aus! Teppiche waren sehr fleckig

2026-03-11 via Nuitee
C
Ceren family_with_children tr
8
Otelden çıkış yaptıktan sonra yaşanan bu durumlar hariç gönül rahatlığıyla önereceğim bir otel. Ancak konaklayanlara tav
Pros:

Konumu harika, yürüyerek tüm geçilmesi gereken yerleri görebiliyorsunuz, çalışanlar güler yüzlü, sıcak su sorunu olmadı, saç kurutma makinesi çok kaliteli, bebek beşiği de işimizi gayet gördü, temiz ve büyüktü.

Cons:

Hem banyo kapısı hem duşakabin kapısı çok gıcırdıyordu gece tuvalete gitmek işkence oldu bebek varken, yatak rahatsızdı 4/10 puan veriyorum yayları oldukça bozulmuştu. Temizliği iyiydi çarşaflar bembeyazdı. Check out yapalı 4 günü geçti, girişte çekilen depozito bedeli hala yatmadı. Bu kadar uzun sürdüğünü hiç görmemiştim. En rahatsız olduğumuz nokta çıkarken minibardan yiyecek içecek kullanımı oldu mu diye soruldu hayır diye cevap verdik ancak o sırada kontrol etmediler. Arkamızdan mail atılmış 1 adet sparkle Water kullanılmıştır diye. Bunun için bizden 3.50 frank keseceklermiş. Kendilerine cevap yazdım ama sanırım geç dönüş yaptığım için bana cevap vermediler. Minibarda 2 adet su vardı biz muhtemelen ücretsizdir diye düşündük ama riske atmamak için kendimiz dışarıdan büyük sular aldık ve onları kullandık. Buna rağmen kendimizi savunma ihtimalimiz olmayan bir durumda arkamızdan ücret kesintisi yapılacağı söyleniyor. Bu kabul edilebilir bir durum değil. 1,5 litre su markette 0.69 frank, 0,50 litre su otelde 3,50 frank. Kim bu riski göze alır ki?!

2026-03-10 via Nuitee
E
Emma couple gb
10
Pros:

Location was excellent and the rooms were lovely

Cons:

If you have a UK - European adapter plug, rooms only have one socket beneath the TV that this will work in.

2026-03-10 via Nuitee
G
Giovanni extended_group it
3
Per le aspettative , imbarazzante
Pros:

Era al centro

Cons:

Non aver avuto camera richiesta tripla matrimoniale ma bensì doppia con letti aggiunti separati e lavandino in disuso .era una mansarda bassa senza finestre

2026-03-10 via Nuitee
G
Gordan couple hr
9
Pros:

Odlična lokacija, udobnost kreveta

2026-03-08 via Nuitee
L
Laudemir couple pt
7
Pros:

Localização excepcional

2026-03-08 via Nuitee
N
Neuhäusler couple ch
7
Pros:

Gute Lage sehr schnell alles erreichbar

Cons:

Sehr gut

2026-03-08 via Nuitee
A
Aideen solo_traveller ie
9
Excellent
Pros:

Excellent location and charming family-run hotel with lots of character. Room was spacious and comfortable with all facilities required. I really enjoyed my 3-night stay here. Very good value too

2026-03-08 via Nuitee
L
Leandro couple ch
9
2026-03-08 via Nuitee
E
Elena extended_group md
9
2026-03-07 via Nuitee
M
Muhammad solo_traveller ch
8
Pros:

Location and room size

Cons:

There was a bit of a smell

2026-03-07 via Nuitee
W
Wiktoria couple pl
10
Hotel ma dobry stosunek jakości do ceny.
Pros:

Czysto, w samym centrum.

Cons:

Nie wiedzieliśmy wcześniej, że trzeba uiścić zwrotną kaucję w wysokości 100CHF w momencie meldunku.

2026-03-06 via Nuitee
E
Emma couple gb
10
Amazing hotel, amazing staff, great location
Pros:

This is my second time staying at the hotel. It’s in an amazing location (near the lake and a short walk from the train station) the staff were amazing to me helping me with my lost bag and passport and helped me book the room again for a few extra days. The rooms were clean and comfy and the decor felt really modern.

Cons:

Nothing not to like!

2026-03-05 via Nuitee
V
Victoria solo_traveller de
1
2026-03-05 via Nuitee
I
Ioanna couple gr
10
2026-03-05 via Nuitee