Palm Court Hotel

Hotels
8.2 (2117 reviews)
St Nicholas Cliff , Scarborough , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Room was a little dated
Some noise issues
Staff attitude variability

Categories

Cleanliness
7.99
Mostly clean, though some rooms need maintenance.
Service
8.46
Staff were attentive and welcoming during breakfast.
Location
8.7
Great location close to shops and transport.
Room Quality
7.45
Rooms were dated in decoration, but generally clean.
Amenities
8.18
Good range of facilities, although some issues with room comfort.
Value for Money
8.04
Prices seem reasonable, but some rooms felt small for the price.
Food and Beverage
8.49
Breakfast options were good, and meals were well received.
Overall Experience
8.26
Generally enjoyable stay, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:15

Property Description

Luxurious Accommodations
The Palm Court Hotel offers 40 en suite bedrooms with modern amenities such as flat screen TVs, luxury toiletries, and goose down duvets. Enjoy a comfortable stay with guaranteed free parking and free Wi-Fi.

Culinary Delights
Indulge in a full English breakfast included in your rate and savor the finest local produce at The Restaurant. For a more casual dining experience, The Lounge offers a variety of options from coffee to supper, all served with top-notch quality and service.

Convenient Location
Situated in the heart of Scarborough, our hotel is just a short walk from the Town Centre, South Bay Beach, and various attractions. Explore the vibrant shopping scene and entertainment venues nearby, making your stay both convenient and enjoyable.

Book your stay at The Palm Court Hotel for a memorable experience in Scarborough.

Important information:

Please advise the hotel if you plan to arrive after 23:00.

Please note payment is due on arrival.

Please note that due to the age of this building, it may not be suitable for guests with mobility restrictions.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LBA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2117 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.7
Room Quality: 7.45
Amenities: 8.18
Value for Money: 8.04
Food and Beverage: 8.49
Overall Experience: 8.26
E
Emma couple gb
7
Lovely breakfast and location but room needed attention
Pros:

Location and breakfast. Reception area was welcoming.

Cons:

Our room on the 4th floor was unbearably hot. The shower area is in need of an overhaul. The shower screen not doing what it was supposed too and water everywhere causing the floor to lift around the bath area.

2026-06-27 via Nuitee
W
Wendy couple gb
9
Excellent hotel, great food and helpful and friendly staff.
Pros:

Room big and very nice with two arm chairs and a table. It was very hot as we were on the 4th floor in the roof space. A fan was provided but it was an exceptional 36 degrees outside. The bed was very comfortable. Lots of tea, coffee etc in the room. The lounge and restaurant were air conditioned which was excellent. Free parking. Close to town centre and attractions, all very walkable.

Cons:

The seagulls! They were very noisy from about 3.30am. We had the windows open because of the heat and they woke us up several times. They were nesting everywhere in the town although I don't think there were many on our hotel. If the weather has not been as hot and the windows closed I don't think they would have woken us. I do like birds and the dawn chorus but the noise was constant and excessive.

2026-06-27 via Nuitee
C
christopher couple gb
9
Pleasant and relaxed time
Pros:

Great choice . Cooked fresh . Happily recomend the food.

Cons:

The seaguls ( not the hotel's fault )

2026-06-26 via Nuitee
C
Carol solo_traveller gb
10
Pros:

Everything spotlessly clean food amazing especially breakfast .Staff so friendly helpful and professional .Can't wait to come back .

Cons:

Nothing

2026-06-26 via Nuitee
C
Chris solo_traveller gb
9
2026-06-25 via Nuitee
K
Kelly couple gb
7
Room was OK but limited ventilation available.
Pros:

Breakfast was good.

Cons:

Room 44 was small and awkwardly shaped. During the hot weather it was unpleasantly hot. We were only able to open the sash windows a short amount at the bottom , presumably for safety reasons but it meant there was little/no ventilation.
Fortunately a guest in neighbouring room had established that it was possible but very difficult to open some of the windows at the top which would be a perfectly safe alternative if the means for opening the top section of the sash was facilitated.

2026-06-24 via Nuitee
A
Angela couple gb
10
Had a great time will visit again
Pros:

Great location, lovely food

Cons:

It was VERY hot in the room and was difficult to get cool. (Outside was about 22 degrees)

2026-06-23 via Nuitee
J
Joanne couple gb
9
Pros:

Very comfortable bed, fan helped as it as very warm.
Staff very helpful

2026-06-23 via Nuitee
T
Thomas Andrew couple gb
10
Pros:

Very comfy bed great location nice food and drinks decent breakfast and good price we will return

Cons:

Nothing

2026-06-23 via Nuitee
G
Gail solo_traveller gb
7
2026-06-22 via Nuitee
J
Jamie family_with_children gb
10
Excellent stay and couldn't have asked for anything more. Looking forward to coming back.
Pros:

Breakfast was excellent, great room and plenty of choice. Room was lovely and facilities great. Location was perfect for us and thoroughly enjoyed our break. We are definitely coming back.

Cons:

There wasn't anything we didn't like

2026-06-22 via Nuitee
S
susan solo_traveller gb
9
Pros:

The hotel was very clean and the staff were very friendly

Cons:

The rooms need updating and we were disappointed not having a sunday dinner, we were not aware you had to book

2026-06-22 via Nuitee
A
Ann couple gb
10
W
Pros:

The hotel is ideally situated to all amenities, the town lift is just a little bit down the road and the town centre was only round the corner. It was quiet on an evening, the bed was really comfortable, the room was very spacious and the bathroom was a great size. The hotel is well looked after and the lift was in good operation the whole time we were there, which was excellent for me as I hate stairs. The breakfast was really good with a good variation of food and the staff were very diligent. Overall a brilliant stay and will definitely be back.

Cons:

There was just one downside to the stay, there was no fridge in the room. It would have been nice to keep our drinks cold, especially as it was very hot during our stay.Happy and enjoyable

2026-06-21 via Nuitee
J
Jane solo_traveller gb
7
2026-06-21 via Nuitee
J
JASON couple gb
10
Excellent and value for money
Pros:

Breakfast and room

Cons:

Housekeeping

2026-06-21 via Nuitee
F
Fiona solo_traveller gb
10
2026-06-20 via Nuitee
A
Ann solo_traveller gb
8
Lovely week in Scarborough
Pros:

Breakfast cooked to order.plus juice, cereal and fruit which you helped yourself to. Great location for town and beach.

2026-06-18 via Nuitee
P
Philip couple gb
8
If we come to Scarborough again we'll stay here
Pros:

Good hotel bang in the middle of the town with own car park,simple system so no hassle,

Cons:

Key system got a bit fed up of dropping it off every day

2026-06-17 via Nuitee
D
Doreen couple gb
8
Enjoyable
Pros:

Breakfast was good

Cons:

There was nothing we didn’t not like ,

2026-06-16 via Nuitee
S
Stephen solo_traveller gb
10
A very enjoyable stay , friendly and efficient service.
Pros:

Room spacious and spotless and very quiet.

2026-06-16 via Nuitee