Palm Court Hotel

Hotels
8.2 (2260 reviews)
St Nicholas Cliff , Scarborough , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Room was a little dated
Some noise issues
Staff attitude variability

Categories

Cleanliness
7.99
Mostly clean, though some rooms need maintenance.
Service
8.46
Staff were attentive and welcoming during breakfast.
Location
8.7
Great location close to shops and transport.
Room Quality
7.45
Rooms were dated in decoration, but generally clean.
Amenities
8.18
Good range of facilities, although some issues with room comfort.
Value for Money
8.04
Prices seem reasonable, but some rooms felt small for the price.
Food and Beverage
8.49
Breakfast options were good, and meals were well received.
Overall Experience
8.26
Generally enjoyable stay, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:15

Property Description

Luxurious Accommodations
The Palm Court Hotel offers 40 en suite bedrooms with modern amenities such as flat screen TVs, luxury toiletries, and goose down duvets. Enjoy a comfortable stay with guaranteed free parking and free Wi-Fi.

Culinary Delights
Indulge in a full English breakfast included in your rate and savor the finest local produce at The Restaurant. For a more casual dining experience, The Lounge offers a variety of options from coffee to supper, all served with top-notch quality and service.

Convenient Location
Situated in the heart of Scarborough, our hotel is just a short walk from the Town Centre, South Bay Beach, and various attractions. Explore the vibrant shopping scene and entertainment venues nearby, making your stay both convenient and enjoyable.

Book your stay at The Palm Court Hotel for a memorable experience in Scarborough.

Important information:

Please advise the hotel if you plan to arrive after 23:00.

Please note payment is due on arrival.

Please note that due to the age of this building, it may not be suitable for guests with mobility restrictions.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LBA

Location

Guest Reviews

8.2
Based on 2260 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.7
Room Quality: 7.45
Amenities: 8.18
Value for Money: 8.04
Food and Beverage: 8.49
Overall Experience: 8.26
J
Julie • solo_traveller • gb
6
Pros:

Reasonably good food, pleasant staff, and although though Hotel was 'tired' it was very clean.

Cons:

Flat pillows,that gave no support to neck or head.

2026-09-19 • via Nuitee
S
Stephen Bellard • solo_traveller • gb
8
Pros:

Fairly easy to book in when someone waa found. A nearby resident car park is a bonus.

Cons:

It seemed lacking in staff on this occasion.
Its a nice hotel but hasnt that relaxing going away experience.

2026-09-18 • via Nuitee
J
jill • solo_traveller • gb
7
Pros:

Central location

Cons:

Room small ..Seagulls SO NOISY

2026-09-17 • via Nuitee
A
Andrew • couple • gb
10
An excellent first experience, would highly recommend.
Pros:

The hotel was very bright, airy and clean. Rooms were very comfortable. The staff were absolutely fantastic, nothing was too much trouble and they were all friendly and welcoming whilst being very professional. The food was exceptional in terms of choice and quality. Breakfast really did set you up for the day. Overall a great stay one I’m certain we will be repeating.

Cons:

Nothing

2026-09-17 • via Nuitee
S
Susan • family_with_children • gb
10
Pros:

Nice comfy bed, lovely breakfast. Good location. Friendly staff.

2026-09-17 • via Nuitee
M
Mrs Edith Joan • couple • gb
10
Very enjoyable
Pros:

Nr shopping centre handy as it was nr cliff car for beach car park for residents. Plenty of choice for breakfast and evening meal.Stair lift if needed to get to your room.Very enjoyable stay.Everyone was very friendly.

Cons:

No complaints

2026-09-16 • via Nuitee
T
Tony • couple • gb
9
Good location, welcomed by great staff.
Pros:

Hotel spotless, loved the way its decorated, inside and out, should be given 4 stars.
Great team of staff, happy, smart, friendly and helpful.

Parking was safe, especially for the Goldwing.

Cons:

Our mattress needed replacing, dipped kept rolling over to the side, did get the mattress turned over which helped a lot, had a mattress topper on, seen better days.

The food mainly good quality, but when received was not hot, believe most re-heated which dried it out, also made the meat hard. very dissapointed, could only give a rating of 3, sure it would of been a 10 if hot.

2026-09-15 • via Nuitee
S
Susan • couple • gb
3
Pros:

Pot of coffee was warm poached egg cold bacon dry and overcooked
Day 2 scrambled egg very lumpy with chunks of egg white

Cons:

.no fridge in room

2026-09-15 • via Nuitee
B
BRIAN • couple • gb
10
Pros:

Location was ideal, hotel was very comfortable and the staff were great !

2026-09-14 • via Nuitee
C
Carole • couple • gb
9
a good place to visit will go again
Pros:

All was as it should be the meals were good value for the money good location with free car parking

Cons:

Pillows too soft, a bit too light in our room from outside all night

2026-09-12 • via Nuitee
A
Andrew • couple • gb
9
Very pleasant
Pros:

The location was great and the hotel looked smart

Cons:

The guest car part could have done with a bit a a clean up. Very messy.

2026-09-11 • via Nuitee
D
David • solo_traveller • gb
5
Adequate for my needs but needs updating
Pros:

Location. Breakfast excellent

Cons:

Tiny room and poor bed

2026-09-10 • via Nuitee
M
Michael • couple • gb
9
2026-09-09 • via Nuitee
G
George • solo_traveller • gg
8
Overall it was a pleasant stay, the staff were brilliant. Car park was a bonus.
Pros:

Excellent breakfast, good service, cooked to order so nothing under 'lights'. Excellent staff. Evening meals and drinks were always available.

Cons:

Being an old building, the weather had a detrimental affect on the temperature in the room, A much lighter duvet and bedding would have been welcome. A fan was provided which helped a bit.

2026-09-08 • via Nuitee
T
Trevor • couple • gb
9
Lovely three night stay,
Pros:

I really like the hotels location its central to Scarborough town shops, restaurants, cafes and bars.

Cons:

Nothing really we enjoyed our stay.

2026-09-07 • via Nuitee
C
Charlotte • solo_traveller • gb
6
2026-09-06 • via Nuitee
P
Pickett • solo_traveller • gb
10
Pros:

The location was perfect for us ,it was our first visit to scarbourgh , staff freindly,helpfull ,rooms very clean ...

Cons:

Nothing ,pleasent comfortable surrondings

2026-09-06 • via Nuitee
A
Ann • couple • gb
10
This was one of the nicest hotels we have stayed in.
Pros:

Breakfast room was excellent. The bedroom was large but very hot, glad we did not stay during heat wave, bed and pillows very comfy. Creaky floor in Bathroom. Parking was a bonus and the lift was always working.

Cons:

A better welcome by reception staff when picking key up.

2026-09-06 • via Nuitee
T
Theresa • solo_traveller • gb
9
Attentive and professional staff and great location
Pros:

Good location for central Scarborough with residents parking included.

Cons:

Bathroom was dated

2026-09-06 • via Nuitee
D
Dianne • couple • gb
10
2026-09-05 • via Nuitee