Palm Court Hotel

Hotels
8.2 (1870 reviews)
St Nicholas Cliff , Scarborough , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Room was a little dated
Some noise issues
Staff attitude variability

Categories

Cleanliness
7.99
Mostly clean, though some rooms need maintenance.
Service
8.46
Staff were attentive and welcoming during breakfast.
Location
8.7
Great location close to shops and transport.
Room Quality
7.45
Rooms were dated in decoration, but generally clean.
Amenities
8.18
Good range of facilities, although some issues with room comfort.
Value for Money
8.04
Prices seem reasonable, but some rooms felt small for the price.
Food and Beverage
8.49
Breakfast options were good, and meals were well received.
Overall Experience
8.26
Generally enjoyable stay, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:15

Property Description

Luxurious Accommodations
The Palm Court Hotel offers 40 en suite bedrooms with modern amenities such as flat screen TVs, luxury toiletries, and goose down duvets. Enjoy a comfortable stay with guaranteed free parking and free Wi-Fi.

Culinary Delights
Indulge in a full English breakfast included in your rate and savor the finest local produce at The Restaurant. For a more casual dining experience, The Lounge offers a variety of options from coffee to supper, all served with top-notch quality and service.

Convenient Location
Situated in the heart of Scarborough, our hotel is just a short walk from the Town Centre, South Bay Beach, and various attractions. Explore the vibrant shopping scene and entertainment venues nearby, making your stay both convenient and enjoyable.

Book your stay at The Palm Court Hotel for a memorable experience in Scarborough.

Important information:

Please advise the hotel if you plan to arrive after 23:00.

Please note payment is due on arrival.

Please note that due to the age of this building, it may not be suitable for guests with mobility restrictions.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LBA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 1870 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.7
Room Quality: 7.45
Amenities: 8.18
Value for Money: 8.04
Food and Beverage: 8.49
Overall Experience: 8.26
J
Janet solo_traveller gb
7
Nice room, indifferent staff and poor afternoon tea.
Pros:

The room was comfortable and well appointed. I was given an upgrade to a double room which was good.

Cons:

I booked afternoon tea for 4pm on arrival day. Luckily I had a newspaper with me as the tea did not arrive until 4.30. The quality of the tea was not very good. My beef sandwich was inedible, the beef being tough. The smoked salmon was poor quality, as were the small prawns in the cocktail. Strangely, the savoury tea had two sweet items but they were actually the nicest part of the tea. The music was totally unsuitable for the environment consisting of thumps.

2026-02-14 via Nuitee
L
Lisa couple gb
6
Dissatisfied
Pros:

I liked where it was, it was very central.

Cons:

The room was very small, the bathroom floor was dirty near the toilet. I expected a bigger room for the price. I was disappointed as this was a gift to my husband.

2026-02-13 via Nuitee
J
James couple gb
10
Pros:

Parking facilities
Breakfast
Room facilities

Cons:

Nothing

2026-02-12 via Nuitee
S
Susan couple gb
9
Great hotel. Lovely and clean but not so ‘posh’ that you feel conscious of entering with moody boots from Cleveland Way
Pros:

Love the hotel and Its location. Breakfast is lovely. Although some may think a little dated the hotel is very clean and has a lovely ambience and feel to it.

Cons:

Location, cleanliness feel and breakfast!

2026-02-12 via Nuitee
P
Paul couple gb
10
Absoloutely Amazing! 5 star stay!!
Pros:

Beautiful property - my parents had a lovely stay! My parents enjoyed a wonderful afternoon tea and the staff are absolutely amazing and so caring. Thank you, Palm Court!

2026-02-12 via Nuitee
J
Jackie couple gb
10
2026-02-12 via Nuitee
M
Michael couple gb
8
We both enjoyed our stay thank you
Pros:

The room was nice if a bit on the small side,the bed was comfy too. We had an evening meal in the lounge on the Sat eve which was nice and the choice of breakfast was delightful.

Cons:

Can't say we disliked anything.

2026-02-12 via Nuitee
J
jemma couple gb
6
2026-02-11 via Nuitee
C
Chris family_with_children gb
10
2026-02-11 via Nuitee
V
vanessa solo_traveller gb
10
Lovely and comfortable would stay again
Pros:

Great location

2026-02-11 via Nuitee
C
Clare couple gb
10
Fantastic
Pros:

We liked everything from the moment we arrived to when we checked out

Cons:

Nothing

2026-02-10 via Nuitee
J
Jules couple gb
10
Bed was very comfortable and nice pillows
Pros:

Clean and lovely decoration

Cons:

Nothing

2026-02-09 via Nuitee
M
Maria family_with_children gb
10
Lovely clean hotel great location
Pros:

Lovely hotel great location
Food always good and breakfast very nice
Staff always pleasant rooms clean and fresh and parking a bonus

Cons:

Nothing

2026-02-09 via Nuitee
A
Alan couple gb
6
Great location but a let down.
Pros:

Great location
Breakfast excellent

Cons:

The room had a constant greasy smell of extract ventilation from the kitchen.
Bedside cabinet contained the previous occupants underwear.

2026-02-09 via Nuitee
M
Mark couple gb
7
Ok but room needs sorting
Pros:

Breakfast was really good. Location is great too.

Cons:

Room was tiny could only fit down side of bed walking sideways. Shower was a joke I’m 6ft tall but wouldn’t stay at that height always slipping down. Shower screen a joke had to be inside the bath or else all water dripped onto the bathroom floor. At the back of the bath between it and sink you can see where the water has started to rot the sink unit and the floor. There is no way to control the heating at all so it was really hot even with windows open. View was overlooking the multi storey car park

2026-02-08 via Nuitee
M
Maureen solo_traveller gb
10
Scarborough superb accommodation
Pros:

Feeling safe, warm, in a luxurious hotel. The staff were extremely helpful, and the breakfasts were amazing and delicious. The decor is traditional, which compliments the building and the area of town. Spotless and discreet. I will definitely be booking another weekend

Cons:

Nothing to dislike.

2026-02-08 via Nuitee
M
Maureen solo_traveller gb
10
Luxurious weekend
Pros:

Fantastic location, attention to detail prioritised.
Staff extremely helpful. Breakfast was delicious using local suppliers.
The bed was very comfortable and the bedroom was lovely and warm (early February)

Cons:

Nothing to dislike

2026-02-08 via Nuitee
T
Tim couple gb
10
Great break
Pros:

Very good hotel with friendly staff and excellent food. Also great location.

2026-02-08 via Nuitee
L
Leann couple gb
10
very enjoyable would definitely stay again
Pros:

how friendly all the staff were and helpful
location excellent
great facilities parking
beautiful breakfast

2026-02-08 via Nuitee
B
brian couple gb
10
All good
Pros:

👍

2026-01-31 via Nuitee