Dolphin Inn - The Lodge

Hotels
7.3 (1826 reviews)
44 Norfolk Square , London , gb

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Noisy environment
Small rooms
Inadequate sound insulation

Categories

Cleanliness
6.76
Several reviews mention cleanliness positively, but some express issues like a smelly toilet.
Service
8.23
General sentiment indicates satisfactory service, with some guests satisfied with luggage storage.
Location
8.27
Multiple mentions of great location near Paddington station and metro access.
Room Quality
5.72
Reviewers frequently mention small room sizes and noise issues.
Amenities
7.25
Amenities such as a kettle and cleanliness are appreciated, although inadequate sound insulation is mentioned.
Value for Money
7.71
Overall good value noted by guests, especially for short stays.
Food and Beverage
7.26
Breakfast and basic snack facilities received positive feedback, despite some concerns.
Overall Experience
7.23
General positive sentiment with some dissatisfaction regarding sound and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:50

Property Description

Charming Victorian Hotel in Central London

Convenient Location: Dolphin Inn is a stone's throw away from Paddington Station, making it easy to explore the city with multiple transport options at your doorstep.

Cozy Rooms with Essential Amenities: Each room at Dolphin Inn Hotel is equipped with a private bathroom, TV, hairdryer, and a fridge, ensuring a comfortable stay for guests. Complimentary bed linen and basic toiletries add a thoughtful touch to your experience.

Explore London's Attractions: With Hyde Park, Kensington Gardens, and Oxford Street in close proximity, Dolphin Inn - 'The Lodge' is the perfect base for discovering the iconic landmarks and shopping destinations of London.

Book your stay at Dolphin Inn now for a delightful London getaway.

Important information:

Please note that the Dolphin Inn does a pre-authorization for the first night on the day of the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 1826 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.27
Room Quality: 5.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 7.23
F
Florian • extended_group • at
7
2026-04-11 • via Nuitee
F
flora • family_with_children • au
6
Pros:

Το πρωινό οκ
Τοποθεσία κοντά στο τρένο και σε πολλά λεωφορεία

Cons:

Για 5 μέλη οικογένεια είχε κουκέτες μονο

2026-04-09 • via Nuitee
F
Francisco • extended_group • es
7
Buena relación calidad / precio
Pros:

-Cercanía a Bus y estación cercanías y metro.
-El incluir el desayuno (aunque fuera básico) es un punto muy a favor.
-Solicitamos planta baja para evitar escaleras y nos la concedieron.
-Muy buena atención en recepción.
-Zona tranquila y con bastantes servicios de restaurantes y comercios
En definitiva, si buscas algo con buena relación calidad/precio, aquí estarás a gusto.

Cons:

Se oía algo el retumbar del cercano metro.
La cortina de la ventana, dejaba pasar demasiada luz, por lo que si eres delicado para dormir, te despertará bien temprano.

2026-04-09 • via Nuitee
J
Jesty • family_with_children • gb
9
2026-04-09 • via Nuitee
L
Lars • family_with_children • se
5
Ok så länge man inte får ett rum i källaren
Pros:

Ett bra läge och en ok frukost samt trevlig personal. Efter att ha klagat på det dåliga källarrummet vi fick från början så fick vi ett helt ok rum de 2 sista nätterna.

Cons:

Bodde där 4 nätter. De 2 första fick vi ett riktigt nergånget rum nere i källaren där varken TV:n eller bordslampan fungerade från början och allt var så gammalt och nergånget. Hela rummet skakade när tunnelbanan åkte förbi och taklampan skramlade vilket gjorde att det inte gick att sova så länge tunnelbanetrafiken var igång (det var tyst mellan 1-6). Det känns som allt passerade vi det rummet vi hade från början innan det skickades till soptippen.

2026-04-08 • via Nuitee
F
FDIDONATO • family_with_children • it
6
Problema dimensione camere
Pros:

Personale gentile colazione ottima

Cons:

4 piano senza ascensore con gradini ultimi piani minuscoli, più volte stavo per cadere. Camera per 5 persone di circa 13mq minuscola, bagno minuscolo non ci si poteva muovere

2026-04-07 • via Nuitee
J
Julian • solo_traveller • be
8
Pros:

Location, price, value for money

2026-04-05 • via Nuitee
B
Burkhardt Robinson • family_with_children • de
8
Great location, food, and staff. Terrible beds.
Pros:

Location is absolutely fantastic, breakfast was delicious, staff was very attentive and friendly.

Cons:

Matress on top bunk was stained, could feel springs. Very uncomfortable. Curtains on windows did not fully cover entire window

2026-04-05 • via Nuitee
G
Gytis • family_with_children • lt
9
Kaip ir aprašyta. Kainą ir kokybė, lokacija.
Pros:

Visa šeima 5 asmenys gyvenimą viename kambaryje. Lovos -dviaukštės, labai patogios. Kambarius tvarkė kasdien. Buvo -kava, arbata. Smagu buvo lipti į aukščiausią aukštą :) Lokacija labai gera.

Cons:

Dėl patogumo- galima dušo kilimėlis- rankšluostis.

2026-04-05 • via Nuitee
V
vincent • solo_traveller • fr
2
Décevant
Pros:

L'emplacement

Cons:

Le fait qu'on entend les trains donc impossible de dormir, on sent même les vibrations du train, douche ds la chambre et non une pièce à part , évier ds les toilettes tout petit, impossible même de se rafraîchir la figure et on vous dit eau non potable ! Petit déjeuner vraiment très très sommaire, des toasts froid et sec , aucun choix en confiture, pas du vrai café, salade de fruits en boîte , pas de choix en fruits non plus .

2026-04-04 • via Nuitee
T
Tripodi • solo_traveller • it
5
2026-04-03 • via Nuitee
S
Saya • solo_traveller • jp
9
駅から近くて便利！
Pros:

パディントン駅から近い

Cons:

少し狭かったけど寝るだけなので大丈夫です。

2026-04-03 • via Nuitee
E
Elizabeth • solo_traveller • gb
8
Great little room for a short stay.
Pros:

Clean and comfortable, very well placed for Paddington.

Cons:

Small single room which was fine for me but a larger, taller person might find the bed a bit small.

2026-03-30 • via Nuitee
B
Bogachan Orhan • solo_traveller • ie
10
2026-03-28 • via Nuitee
G
Giovanni • couple • it
8
2026-03-26 • via Nuitee
M
Maria Ehlim • solo_traveller • gb
8
2026-03-26 • via Nuitee
M
Michiel • solo_traveller • ch
8
Pros:

Excellent value for money

2026-03-26 • via Nuitee
A
Ana Karina • solo_traveller • es
10
Excelente
Pros:

Excelente

2026-03-25 • via Nuitee
H
Hiroko • solo_traveller • jp
8
Pros:

Great location, friendly staff.

Cons:

Nothing.

2026-03-24 • via Nuitee
P
Pamela • family_with_children • it
9
Consiglio!!
Pros:

Check in e check out veloci e semplici! Receptionist simpatico e accogliente! Sapeva un po' di italiano ed è stato divertente!
Camera come in foto, piccola, ma con tutto il necessario e soprattutto pulita! Sanitari e biancheria davvero puliti. Mi ero portata tutto il mio kit da viaggio di pulizia, ma non è stato necessario😉 Il secondo giorno rientrando in camera la sera, abbiamo anche trovato il lavabo nuovo e quello che c'era non era necessariamente da sostituire, era solo un po' più piccolo e c'era una piccola crepa sull'esterno.

Cons:

Non metto solo 10 perché l' ingresso in camera è davvero strettino e con le valigie non è stato semplicissimo, ma divertente!
Inoltre nel cassetto del comodino vicino al letto singolo c'era un boxer da uomo, ma abbiamo semplicemente riso tanto e lo abbiamo lasciato lì senza utilizzare il cassetto!

2026-03-22 • via Nuitee