Dolphin Inn - The Lodge

Hotels
7.3 (1798 reviews)
44 Norfolk Square , London , gb

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Noisy environment
Small rooms
Inadequate sound insulation

Categories

Cleanliness
6.76
Several reviews mention cleanliness positively, but some express issues like a smelly toilet.
Service
8.23
General sentiment indicates satisfactory service, with some guests satisfied with luggage storage.
Location
8.27
Multiple mentions of great location near Paddington station and metro access.
Room Quality
5.72
Reviewers frequently mention small room sizes and noise issues.
Amenities
7.25
Amenities such as a kettle and cleanliness are appreciated, although inadequate sound insulation is mentioned.
Value for Money
7.71
Overall good value noted by guests, especially for short stays.
Food and Beverage
7.26
Breakfast and basic snack facilities received positive feedback, despite some concerns.
Overall Experience
7.23
General positive sentiment with some dissatisfaction regarding sound and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:50

Property Description

Charming Victorian Hotel in Central London

Convenient Location: Dolphin Inn is a stone's throw away from Paddington Station, making it easy to explore the city with multiple transport options at your doorstep.

Cozy Rooms with Essential Amenities: Each room at Dolphin Inn Hotel is equipped with a private bathroom, TV, hairdryer, and a fridge, ensuring a comfortable stay for guests. Complimentary bed linen and basic toiletries add a thoughtful touch to your experience.

Explore London's Attractions: With Hyde Park, Kensington Gardens, and Oxford Street in close proximity, Dolphin Inn - 'The Lodge' is the perfect base for discovering the iconic landmarks and shopping destinations of London.

Book your stay at Dolphin Inn now for a delightful London getaway.

Important information:

Please note that the Dolphin Inn does a pre-authorization for the first night on the day of the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 1798 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.27
Room Quality: 5.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 7.23
S
Sarah • family_with_children • gb
8
2026-02-13 • via Nuitee
M
Michael • solo_traveller • gb
5
OK for one person for one night, or school children.
Pros:

Continental breakfast was good.
Close to Paddington Station
Slovakian lady on reception when I arrived was pleasant and arranged a ground floor room (as requested).
Tea making facility included PG Tips!

Cons:

The Lodge is down the road from the main hotel. I had to go back there for reception and breakfast,
My room was designed to take four people: two adults and two children ABOVE them. The space was adequate for one person for one night, but would have been difficult for more. I had to crawl over the bed to get into it as there was no space down the side of it.
Zero view.
Bathroom was very small, carved out of room.

2026-02-13 • via Nuitee
A
ALMA • solo_traveller • es
1
Pros:

Atención al cliente pésima

2026-02-13 • via Nuitee
C
CHRISTIAN • solo_traveller • fr
8
2026-02-13 • via Nuitee
A
Ali • solo_traveller • sa
10
2026-02-13 • via Nuitee
L
Lucia • solo_traveller • gb
8
2026-02-12 • via Nuitee
N
NESTOR MATIAS • solo_traveller • ar
6
Volveria sin incluyera desayuno o bajara un poco el precio.
Pros:

Chiquito, completo, un poco caro para mi gusto y seria ideal que incluya desayuno.

Cons:

Caro, sin desayuno incluido y muy reducido el tamaño. Cuatro pisos por escalera pequeña es complicado con equipaje. Tendria que ser mas agradable el que te hace el check in (parecia ruso).

2026-02-11 • via Nuitee
B
Besarta • extended_group • it
6
Buona posizione ma stanza troppo piccola.
Pros:

La posizione , vicino alla stazione

Cons:

La dimensione della stanza, specialmente il bagno. Pulizia scadente, trovato uno scarafaggio in stanza. La stanza non era insonorizzata, si sentivano troppi rumori; anche la metro.

2026-02-11 • via Nuitee
A
Ans • extended_group • be
8
Good for a one night stay
Pros:

Familiekamer, leuk om met ons zessen samen te kunnen liggen

Cons:

Matrassen waren verouderd

2026-02-08 • via Nuitee
M
Manju • couple • kw
6
Pros:

Location

Cons:

Room

2026-02-08 • via Nuitee
L
Laura • family_with_children • es
10
Pros:

Súper céntrico y conectado con las líneas de metro

Cons:

Un poco viejo pero para ir a dormir genial

2026-02-08 • via Nuitee
L
Ludovica • solo_traveller • it
8
Consigliato!
Pros:

Un ottimo luogo in cui poter soggiornare a Londra a pochi passi dalla stazione di Paddington, zona ottima.
È molto facile da lì anche raggiungere gli aeroporti di Luton e Stansted con il collegamento diretto del National Express. Il personale inoltre è molto gentile. Mi sono trovata benissimo!

Cons:

La struttura si presenta un po’ “datata” e la stanza singola di cui ho usufruito è un po’ piccola ma, considerando la zona in cui si trova e l’ottimo rapporto qualità/prezzo, ci ritornerei sicuramente!

2026-01-31 • via Nuitee
E
Eva • family_with_children • es
8
2026-01-28 • via Nuitee
U
Urdice • solo_traveller • nl
8
Pros:

Schoon en vriendelijk personeel

Cons:

Niets

2026-01-28 • via Nuitee
M
Monika • family_with_children • pl
6
2026-01-27 • via Nuitee
J
Julen • extended_group • es
8
2026-01-26 • via Nuitee
J
Julen • extended_group • es
8
2026-01-26 • via Nuitee
C
Camilla • family_with_children • br
8
Bom pela localização, café da manhã bom
Pros:

A localização é excelente!

Cons:

A limpeza diária era apenas arrumação das camas, o chão nem sequer era varrido. Fomos colocados no último andar e não tem elevador, cansativo para idosos subir as escadas com malas.

2026-01-25 • via Nuitee
C
Camilla • family_with_children • br
8
Boa localização e bom café da manhã
Pros:

A localização excelente!

Cons:

A limpeza era apenas arrumação de camas, o chão não era varrido. Fomos colocados no último andar e não possui elevador, com idosos e crianças com malas fica difícil.

2026-01-25 • via Nuitee
M
Miglioretti • solo_traveller • it
8
Pros:

Ottima la posizione c'è la metro vicina,ma se si ha voglia di camminare si arriva comodamente in oxford street, personale gentile,camera pulita

Cons:

Camera un po' piccola e bagno molto piccolo ma comunque funzionale, la mia camera era piano terra e si sentiva passare sotto la metro,ma comunque finito l'orario della metro si dormiva molto bene senza altri rumori

2026-01-24 • via Nuitee