Dolphin Inn - The Lodge

Hotels
7.3 (1945 reviews)
44 Norfolk Square , London , gb

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Noisy environment
Small rooms
Inadequate sound insulation

Categories

Cleanliness
6.76
Several reviews mention cleanliness positively, but some express issues like a smelly toilet.
Service
8.23
General sentiment indicates satisfactory service, with some guests satisfied with luggage storage.
Location
8.27
Multiple mentions of great location near Paddington station and metro access.
Room Quality
5.72
Reviewers frequently mention small room sizes and noise issues.
Amenities
7.25
Amenities such as a kettle and cleanliness are appreciated, although inadequate sound insulation is mentioned.
Value for Money
7.71
Overall good value noted by guests, especially for short stays.
Food and Beverage
7.26
Breakfast and basic snack facilities received positive feedback, despite some concerns.
Overall Experience
7.23
General positive sentiment with some dissatisfaction regarding sound and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:50

Property Description

Charming Victorian Hotel in Central London

Convenient Location: Dolphin Inn is a stone's throw away from Paddington Station, making it easy to explore the city with multiple transport options at your doorstep.

Cozy Rooms with Essential Amenities: Each room at Dolphin Inn Hotel is equipped with a private bathroom, TV, hairdryer, and a fridge, ensuring a comfortable stay for guests. Complimentary bed linen and basic toiletries add a thoughtful touch to your experience.

Explore London's Attractions: With Hyde Park, Kensington Gardens, and Oxford Street in close proximity, Dolphin Inn - 'The Lodge' is the perfect base for discovering the iconic landmarks and shopping destinations of London.

Book your stay at Dolphin Inn now for a delightful London getaway.

Important information:

Please note that the Dolphin Inn does a pre-authorization for the first night on the day of the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 1945 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.27
Room Quality: 5.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 7.23
I
Iain • solo_traveller • gb
8
Pros:

Convenience, nice staff

Cons:

One of the mattresses wasn't the best

2026-06-12 • via Nuitee
G
Giulia • family_with_children • it
10
Tutto ottimo
Pros:

Non ha la moquette in camera

Cons:

Nulla

2026-06-10 • via Nuitee
T
Tim • couple • gb
4
Good location what a tired looking hotel
Pros:

Very good location
Good breakfast withplenty to eat, but some strange choices i.e. chocolates swiss roll for breakfast
That was decaffeinated coffee

Cons:

Change rooms on arrival has a room we was offered about four flights of stay and suffer from Parkinson’s. I couldn’t manage to climb. We also had four bunkbeds and no double bed. We were assigned room in the main hotel that had a much better room with a double bed.

2026-06-10 • via Nuitee
Y
Young Tats • solo_traveller • gb
10
Pros:

Excellent value for money hotel, in a great central position, good access to rail. tube and bus routes, good cafes and restaurants available

2026-06-10 • via Nuitee
J
Justyna • family_with_children • pl
8
Udany
Pros:

Czysto i bardzo blisko do metra

Cons:

Czasami było głośno

2026-06-09 • via Nuitee
R
RAFAELA • solo_traveller • br
8
Localização prática
Pros:

O hotel fica num bairro super bonito e com fácil acesso ao transporte público ( o ônibus para praticamente na porta).

Cons:

O fato do café da manhã ser servido em um prédio diferente do qual estamos hospedados.

2026-06-08 • via Nuitee
A
Alessandra • solo_traveller • it
9
Top
Pros:

La posizione eccellente

2026-06-07 • via Nuitee
V
Verde • solo_traveller • it
8
2026-06-07 • via Nuitee
2
2Ls1T • solo_traveller • gb
9
Excellent stay in a pretty well-located hotel in London for a good price
Pros:

For a single room in fairly central London, it was a good size, and well equipped. It was quite a bonus to have a decent sized fridge in the room, especially for someone like me who enjoys tea with fresh milk, which I obtained from the nearby, 24-hour Tesco Express, which was barely a 5 minute walk away. The shower in the en suite was a decent size, good water pressure, and hot water. Probably could have done with an extra shelf in there for stuff, but it was a very useable bathroom.

The restaurant was down in the basement, as they often are in these London hotels, which is a bit dicey for anyone who's not great with narrow stairs and a low ceiling. Still, the food options were good: the cooked breakfast was very tasty; there was a good quality coffee machine that offered lattes, hot chocolates, americanos, etc, along with a good selections of juices; plus cereals, yoghurt, etc. The only nit-pick was the toast was a bit chewy; not entirely sure how they toasted it but it wasn't very crunchy. Nice enough.

The staff in general were polite and helpful, but the restaurant staff were particularly friendly. The location was only a few minutes walk from Paddington tube station, which was very handy for getting about. Was pretty quiet overnight, which was helpful, as I stayed in June when it was hot and needed the window wide open. The hotel is in a nice little square alongside other hotels, so feels pretty safe. 24 hour reception or access with your room card, so getting in and out was a breeze.

Would happily stay here again.

Cons:

There was a TV in the room, but the signal was so terrible it was more for decorative purposes. I think only BBC News worked. Mind you, Wi-Fi signal was good so I was able to use my laptop quite happily instead. As I arrived late into the night, I wanted a snack so went to the aforementioned Tesco for some food bits, but then realised I didn't have a bowl so asked to borrow one, but was told they couldn't / don't do that, which seemed needlessly unhelpful.

2026-06-07 • via Nuitee
I
Isabelle • solo_traveller • fr
8
Excellent séjour.
Pros:

Bon petit déjeuner mais sans avoir l'embarras du choix.
Le quartier et la situation géographique est nickel.
Le personnel était très professionnel et aimable.

Cons:

Le manque de choix au petit déjeuner qui peut être amélioré.

2026-06-07 • via Nuitee
L
Luca • couple • it
7
2026-06-07 • via Nuitee
S
sabine • solo_traveller • de
7
2026-06-07 • via Nuitee
C
Claudia • family_with_children • pe
7
Buena ubicación y estancia ok
Pros:

Ubicación cercana a algunas atracciones de Londres (palacio de Buckingham, bridge tower)

Cons:

Nos tocó un piso alto (3er piso, y las escaleras me parecían interminables pues no tiene ascensor)
La segunda mañana sonó una alarma contra incendio que nos despertó aunque lo bueno es que minutos después personal del hotel pasó a investigar (todo estaba ok)

2026-06-06 • via Nuitee
V
Venu • extended_group • us
5
2026-06-04 • via Nuitee
W
Weronika • solo_traveller • pl
3
2026-06-04 • via Nuitee
Z
Zishan • solo_traveller • nl
7
2026-06-03 • via Nuitee
J
JohannesOnTour • solo_traveller • de
9
Great stay
Pros:

The staff was friendly and the location was amazing. The area around Paddington is nice for food places and perfectly connected with lots of underground services. Also the breakfast was nice and the room was clean. Great value for money.

Cons:

The furniture is a bit old. But I think that's part of the hotel's character and I couldn't ask for anything more for the price.

2026-06-03 • via Nuitee
J
João • solo_traveller • pt
6
2026-06-03 • via Nuitee
T
Trevor • solo_traveller • gb
7
Pros:

Good location to Paddington tube station. Ideal for cental london

Cons:

Everything was ok. Breakfast was basic, but good selection, only thing hot was scrambled egg and toast

2026-06-01 • via Nuitee
A
Alice • solo_traveller • it
7
Pros:

Comodo, vicino alla stazione buona colazione

Cons:

La piazza è bella ma ci sono persone che dormono sotto le finestre e noi essendo al piano terra sentivamo tutto durante la notte

2026-06-01 • via Nuitee