Dolphin Inn - The Lodge

Hotels
7.3 (1826 reviews)
44 Norfolk Square , London , gb

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Noisy environment
Small rooms
Inadequate sound insulation

Categories

Cleanliness
6.76
Several reviews mention cleanliness positively, but some express issues like a smelly toilet.
Service
8.23
General sentiment indicates satisfactory service, with some guests satisfied with luggage storage.
Location
8.27
Multiple mentions of great location near Paddington station and metro access.
Room Quality
5.72
Reviewers frequently mention small room sizes and noise issues.
Amenities
7.25
Amenities such as a kettle and cleanliness are appreciated, although inadequate sound insulation is mentioned.
Value for Money
7.71
Overall good value noted by guests, especially for short stays.
Food and Beverage
7.26
Breakfast and basic snack facilities received positive feedback, despite some concerns.
Overall Experience
7.23
General positive sentiment with some dissatisfaction regarding sound and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:50

Property Description

Charming Victorian Hotel in Central London

Convenient Location: Dolphin Inn is a stone's throw away from Paddington Station, making it easy to explore the city with multiple transport options at your doorstep.

Cozy Rooms with Essential Amenities: Each room at Dolphin Inn Hotel is equipped with a private bathroom, TV, hairdryer, and a fridge, ensuring a comfortable stay for guests. Complimentary bed linen and basic toiletries add a thoughtful touch to your experience.

Explore London's Attractions: With Hyde Park, Kensington Gardens, and Oxford Street in close proximity, Dolphin Inn - 'The Lodge' is the perfect base for discovering the iconic landmarks and shopping destinations of London.

Book your stay at Dolphin Inn now for a delightful London getaway.

Important information:

Please note that the Dolphin Inn does a pre-authorization for the first night on the day of the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 1826 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.27
Room Quality: 5.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 7.23
A
Ayelen • family_with_children • es
8
2026-03-21 • via Nuitee
P
Piero • family_with_children • it
8
Pros:

Posizione, cortesia

Cons:

Nulla

2026-03-20 • via Nuitee
G
Gabrielabenta • family_with_children • es
9
Superado las expectativas. Volvería
Pros:

El hotel es como todos en Londres , la zona tranquila y seguro , llena.de sitio donde comer desayunar comprar recuerdos . Pedí al hotel camas en vez de literas y me hicieron caso xq íbamos 4 adultas y una joven .baño reducido pero correcto. Limpio ,nos cambiaron la toallas cada día , nos hicieron las camas.
El desayuno incluido es escaso y igual cada día . No tienen sacarina . Solo azúcar y azúcar negro . Las camas cómodos , hay habitaciones con baño privado y sin baño privado . El check in lo tienes que hacer en otra puerta que no es donde te alojas pero en la misma calle . No hablan nada de Español . Las almohadas son muy finitas pero las doblas y solucionado. Importante: baño pequeño pero limpio , camas cómodas y cambias toallas a diario .
Tener en cuenta que vas a dormir , nosotros desde las 8 que salíamos no volvíamos hasta las 8 de la noche a ducharnos y dormir . Entonces por lo que pagamos 4 personas 319 libras no esta mal para ser marzo .

Cons:

El desayuno escaso y sin variedad . No tener sacarina , si eres diabético vas jorobado . El café es malísimo.

2026-03-19 • via Nuitee
S
Santoni • extended_group • it
10
soggiorno piacevole, rumori dei vicini quasi inesistenti.
Pros:

ottima posizione e ben collegata ai servizi, posizione agevole per ristorante, supermercati e negozi utili. Bagno in camera e bagno in comune sempre funzionanti e puliti.

2026-03-18 • via Nuitee
C
clare • solo_traveller • gb
7
Good
Pros:

Good location

Cons:

Small room

2026-03-16 • via Nuitee
D
Damir • solo_traveller • hr
8
2026-03-16 • via Nuitee
S
Simone • family_with_children • it
6
Comodo
Pros:

Posizione, facilità di prenotazione/gestione contatti struttura.

Cons:

Personale, tv non funzionante, non troppo pulito.

2026-03-15 • via Nuitee
D
Domínguez Gutiérrez • family_with_children • es
4
No me gustó
Pros:

La ubicación

Cons:

No me gustó las escaleras, el último tramo empinadas y peligrosas, subir tres tramos con una maleta de 22 kilos, una odisea, 4 días de estancia y no han limpiado el suelo ningún día, eso sí, las toallas limpias a diario, los colchones dejan mucho que desear, hundidos todos, el personal agradable y el desayuno está bien.

2026-03-15 • via Nuitee
C
CABAÑERO TELLEZ • extended_group • es
10
calidad precio
Pros:

si está muy céntrico y la verdad que por su precio está muy bien

2026-03-13 • via Nuitee
G
Giulia • family_with_children • it
10
2026-03-13 • via Nuitee
A
Ana • extended_group • es
8
2026-03-08 • via Nuitee
L
Lara-Marie • couple • de
6
Pros:

Die Lage und der billige Preis

Cons:

Wir waren im obersten Stock, dass bedeutete für uns nach lange tagen 6 schmale und sehr steile Treppen nach oben, der duschgriff ist abgebrochen, es ist nicht gründlich gesaugt worden und es war hellhörig trotzdem war es dem preis entsprechend und wir waren zufrieden

2026-03-04 • via Nuitee
S
SIMON • solo_traveller • gb
8
2026-03-04 • via Nuitee
G
Garcia Costa • family_with_children • br
8
Pros:

Excelente localização, café da manhã bom e funcionários gentis.

Cons:

Fiquei em um quarto no 4° e tinha muitas escadas com degraus estreitos.

2026-03-03 • via Nuitee
R
Ralucutap1 • family_with_children • gb
8
Pros:

Great location, good rooms

Cons:

It was all good

2026-03-03 • via Nuitee
N
Natalia • extended_group • es
8
Pros:

Buena habitación y limpieza

2026-03-02 • via Nuitee
L
Lee • solo_traveller • gb
10
Pros:

Great location and price.

2026-03-02 • via Nuitee
I
Ian • family_with_children • gb
8
Pros:

Area is good. Hotel fine and good value. Breakfast was good with friendly staff

Cons:

Toilet is small and smells a bit (just a bit damp)

2026-03-02 • via Nuitee
M
Maria • extended_group • es
8
2026-03-01 • via Nuitee
K
Kenneth • solo_traveller • gb
7
Pleasant Enough Stay. (Though Odd Check-in.....)
Pros:

Location and value for money.

Cons:

The online check-in. Insisting on my email address. And a stupid Covid box to tick. Absolute bonkers in 2026.

2026-02-24 • via Nuitee