Best Western Plus New Richmond Inn & Suites

Hotels
•
Best Western Plus
9 (217 reviews)
240 Paperjack Dr , New Richmond , us

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
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Review Highlights

Pros:
Friendly and helpful staff
Delicious breakfast options
Cons:
Elevator malfunction
Room security concerns

Categories

Cleanliness
8.39
Some concerns about room cleaning as noted in reviews.
Service
9.36
Staff received multiple positive mentions for friendliness and helpfulness.
Location
9.4
Convenient location for the races and nearby clients.
Room Quality
8.85
Rooms are noted as nice but some issues reported with door security.
Amenities
8.88
Elevator issues reported but overall amenities seem satisfactory.
Value for Money
8.34
Perceived as somewhat pricey, especially during high demand.
Food and Beverage
9.39
Breakfast options were praised, indicating a positive food experience.
Overall Experience
9.36
Overall enjoyment of the stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:28

Property Description

Luxurious Amenities
Experience the ultimate comfort at Best Western Plus New Richmond Inn & Suites with our indoor pool, spa center, and business facilities.

Convenient Location
Situated just 15 km from Float-Rite Amphitheatre and 33 km from University of Wisconsin-River Falls, our hotel offers easy access to popular attractions.

Exceptional Service
Enjoy complimentary WiFi, a shared lounge, and a 24-hour front desk at our 3-star hotel.

Book now for a memorable stay at Best Western Plus New Richmond Inn & Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 217 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
S
Susan • solo_traveller • us
10
2026-04-26 • via Nuitee
R
Ryan • couple • us
9
Pros:

Very clean and quiet

2026-04-20 • via Nuitee
J
Jody • couple • us
10
Great experience.
Pros:

Clean. Nice pool

Cons:

Nothing

2026-04-13 • via Nuitee
C
Crosby • solo_traveller • us
10
Pros:

The breakfast was fair.

2026-03-04 • via Nuitee
B
Berwald • family_with_children • us
10
2026-01-04 • via Nuitee
R
Randolph • couple • mn
9
2025-12-30 • via Nuitee
S
Scott
10
Pros:

Nice modern hotel, great staff.

2025-10-06 • via Nuitee
T
Thomas
10
Pros:

very nice new motel

2025-10-05 • via Nuitee
T
Tiare
10
Pros:

Staff were very friendly at check-in. Common areas were clean and updated. Room was very clean and up to date. Breakfast was good, with your usual options, and lots of seating space.Definitely would stay again.

2025-10-04 • via Nuitee
N
Neil • partner
10
Pros:

Excellent staff; friendly and helpful. Breakfast is very basic with not too many fresh options but certainly filling.

2025-09-09 • via Nuitee
W
Williams • family_with_children • us
8
I come for the races twice a year. Best quality hotel in the area. Little pricey though.
Pros:

Everything about the stay was great. I've stayed there many times.

Cons:

I know it is supply and demand, but the growing cost of the rooms on the weekends of high profile races at Cedar Lake Speedway are making it much more cost effective to stay in an Air BNB.

2025-09-03 • via Nuitee
T
Trent
10
Pros:

Great front desk service. Very friendly. Wonderful continental breakfast. Very nice room.

2025-09-02 • via Nuitee
K
Kathy • partner
10
Pros:

We had a great stay! This BW is really nice! Breakfast was delicious! 😋

2025-08-29 • via Nuitee
R
Richard
10
Great place
Pros:

Always a joy to stay

2025-08-27 • via Nuitee
E
Erik
10
Pros:

👍

2025-08-22 • via Nuitee
M
Michael
6
Pros:

The elevator was broken down , had to use the stairs to get to 3rd floor. Got there early and was told to come back at 2pm to check in. But the breakfast was awsome !

2025-08-21 • via Nuitee
M
Michael • friends
4
Pros:

I left early, and the elevator was broken and I had a 3rd floor room.

2025-08-20 • via Nuitee
A
Aidan • friends
6
Pros:

Elevator was out of service

2025-08-18 • via Nuitee
C
Cynthia • family
6
Pros:

I did not feel the floors in the room were mopped. Also only towels were changed and baskets emptied. I know beds are not changed, but I was there 6 nights and thought they might get changed once. The breakfasts were wonderful - a very nice variety and the dining area was clean.

2025-08-13 • via Nuitee
J
Joyce • partner
10
Pros:

Nice hotel, nice area

2025-08-08 • via Nuitee