The New Inn

Hotels
Independent
7.8 (50 reviews)
Odiham Road, Heckfield, Hook, England, RG27 0LE , Hook , GB

Pets allowed

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Wheelchair accessible
Conference space
Television in common areas
Smoke-free property
Free self parking

Review Highlights

Pros:
Friendly staff
Clean rooms
Good food
Comfortable beds
Cons:
Road noise
Limited breakfast fruit options
Some staff issues

Categories

Cleanliness
8.1
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.7
Service was exceptional, with friendly and attentive staff.
Location
8
The hotel is conveniently located for various purposes, though some guests noted noise from the road.
Room Quality
8.4
Rooms were clean, comfortable, and well-fitted, with modern amenities.
Amenities
7.7
Guests found the amenities satisfactory, with noted exceptions like limited fruit variety in breakfast.
Value for Money
7.3
Opinions varied on the value for money, with some finding it excellent and others considering it average.
Food and Beverage
8.1
Food quality and variety received positive feedback, though noise from the road was a concern for some.
Overall Experience
8.5
Most guests had an exceptional overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 11:44

Property Description

Delight in Beautiful Views from the Terrace and Garden
Take advantage of the stunning views offered by the terrace and garden at The New Inn. Enjoy the peaceful surroundings and relax in nature's beauty.

Indulge in Culinary Delights at the Hotel's Restaurant and Bar/Lounge
Satisfy your taste buds at the hotel's restaurant with a cozy bar/lounge setting. Furthermore, dining options are available at the coffee shop/cafe for a variety of culinary experiences.

Host Events with Ease in Conference Spaces and Meeting Rooms
Whether it's a conference or a meeting, the hotel offers 129 square feet of versatile space. Additionally, free onsite self-parking adds convenience to your stay.

Embark on a memorable retreat at The New Inn and immerse yourself in comfort and convenience. Book now for an unforgettable experience!

Important information:

  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.8
Based on 50 reviews
Cleanliness: 8.1
Service: 8.7
Location: 8
Room Quality: 8.4
Amenities: 7.7
Value for Money: 7.3
Food and Beverage: 8.1
Overall Experience: 8.5
B
Betty partner
8
Pros:

The staff were friendly, the room was clean and comfortable. Free Wi-Fi, tv in room, facilities for making tea etc were all welcomed. Breakfast choices were good. The room could have benefited from an update but being in an old pub it was better than we expected. Overall delighted with our stay.

2022-08-01 via Nuitee
J
Joseph
8
Quiet stay
Pros:

1 night stop, good value for money. Big spacious room & a great Breakfast

2022-08-01 via Nuitee
D
Donna
4
Pros:

Although functional – dated and not cleaned properly in places/in the room. Bed was very uncomfortable.

2022-07-27 via Nuitee
C
Colin Paul
8
Pros:

good location for work committment, clean & frendly staff

2022-06-23 via Nuitee
B
Brian
6
Manage your expectations
Pros:

Great food, friendly staff. Good location. Rooms a good size and everything worked. Decor getting tired and matress totally had it. Fiddly locks. Fair price. Just feels like it needs modern make over. The pub element is great just dont expect to be impressed with the room.

2022-06-20 via Nuitee
A
Andrew family
10
Pros:

Good place to stay with friendly staff, great food and drink

2022-06-10 via Nuitee
V
Verified traveler
6
New Inn
Pros:

Welcome was diffident. Room showing its age. Clean but water stain on 1 wall, poor paint job on other wall. Chair had hole in its upholstery.
Meal was good, pizzas looked great. Service friendly.
Needs to sharpen up.

2022-04-14 via Nuitee
H
Howard
10
Great budget priced stay with breakfast included
Pros:

Breakfast included in the price made this a very affordable 2 night stay in a nice quiet location. Part of the Badger Brewery chain with a nice pub atmosphere and typical older pub/building feel. Clearly popular, and restaurant evening choices ok although a little pricier than we are used to for what was actually on offer. Large comfortable room with in-room tea/coffee. Would use again.

2022-03-28 via Nuitee
J
Joni
8
Great staff and good rooms.
Pros:

We had a night here on a long journey with our w6 year old and dog. Rooms are very spacious and although fixtures were old good care and thought has been put into the linen, towels and amenities in the rooms. Had dinner at The New Inn and the meal was quite good and the service from the staff was outstanding- it really made our evening how friendly and courteous they were. Thank you. We had a peaceful sleep my only slightly negative comment would be the mattress was lumpy. But overall value for money and amazing staff.

2022-03-04 via Nuitee
J
Jane
8
Character and comfort. Great food
Pros:

Great country pub with good restaurant. Well equipped, large room with a rather shabby en-suite bathroom.
Would stay again.

2021-10-23 via Nuitee
N
Nicky
8
Family overnight stay
Pros:

16th century old coach pub, decoration in keeping with style of pub/hotel.
Pub food good selection and throughly enjoyable.

2021-10-21 via Nuitee
J
Julie
10
Lovely stay
Pros:

Lovely friendly staff lovely food breakfast and evening meal nice area to visit local places

2021-09-19 via Nuitee
G
George
8
Short stay-Getaway
Pros:

It was ok. Fit for purpose. The room was ok. Some cobweb on light bulbs. Shower was cold unless. Noise from passing traffic but not too bad otherwise its a quiet countryside hideout.

2021-09-15 via Nuitee
K
Kristian
8
Happy Stay
Pros:

Food was lovely, friendly service.
Hotel does need a little facelift inside as it is a bit dated, and the toilet seat came off

2021-09-13 via Nuitee
J
John
8
Tired
Pros:

Heating was on in the room - but at least there was a thermostatic valve to turn it off. Unlike the one outside the room. Required pliers to shut it off.

2021-09-05 via Nuitee
M
mandy family
8
Pros:

The service in this property was excellent. Breakfast was fab and we also ate in the pub restaurant in the evening where there was a wide range of choice, all hearty meals. Rooms are satisfactory. Mattresses will probably need an update soon.

2021-08-30 via Nuitee
L
Linda family
8
Pros:

A super British Country Inn/ Hotel.
Tucked away .
Loved the Restaurant/ Bar area feel. Low ceilings/ Beams . Great character .
A pity the Bar staff were not friendly though .

2021-08-23 via Nuitee
H
Heidi
10
Pros:

Great pizza and service

2021-08-22 via Nuitee
P
paul
8
Weekend break
Pros:

A pleasant rural pub/hotel.
A nice atmosphere, but room needed a bit of updating.
Very good cooked breakfast and friendly staff.

2021-07-27 via Nuitee
R
Robert
10
Comfortable country inn.
Pros:

Being on a cycling trip, it was great that there was a hose pipe to wash our muddy bikes and a room to store them easily and safely.
Very pleased with the quality of the food and genuinely friendly service given by the team.

2021-05-29 via Nuitee