Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Luggage storage
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Spacious rooms
Cons:
Cleanliness issues
Outdated facilities
Inconvenient room layouts

Categories

Cleanliness
8.31
Multiple reviews highlighted issues with cleanliness, including dirty rooms and dusty conditions.
Service
9.99
Guests frequently praised the friendly and helpful staff across several reviews.
Location
9.82
The location was frequently described as excellent and convenient for activities.
Room Quality
7.77
Reports of outdated rooms and uncomfortable beds impacted the overall quality perception.
Amenities
8.79
Some amenities were appreciated, but there were complaints about insufficient provisions.
Value for Money
8.25
While some found it reasonable, others thought the room conditions did not justify the cost.
Food and Beverage
9.31
The restaurant received positive notes, though not all guests dined there.
Overall Experience
9.77
Despite some issues, many guests expressed a desire to return, indicating overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:16

Property Description

Luxurious Accommodation

Lock and Key Boutique Hotel - Duke Street offers a luxurious stay in Liverpool with well-appointed rooms featuring modern amenities like flat-screen TVs and private bathrooms. Guests can enjoy the convenience of room service and a 24-hour front desk, ensuring a comfortable and hassle-free experience.

Dining Options

Indulge in a culinary journey at the hotel's restaurant, serving a delightful mix of British and Italian cuisine. With options for vegetarians, dairy-free, and vegans, there's something to satisfy every palate, making dining a highlight of your stay.

Prime Location

Conveniently located near popular attractions like Albert Dock and Liverpool Central Station, Lock and Key Boutique Hotel - Duke Street is the perfect choice for travelers looking to explore the vibrant city of Liverpool. Don't miss out on experiencing the best of Liverpool, book your stay now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 8.31
Service: 9.99
Location: 9.82
Room Quality: 7.77
Amenities: 8.79
Value for Money: 8.25
Food and Beverage: 9.31
Overall Experience: 9.77
R
Riccardo couple it
5
2026-08-08 via Nuitee
J
johnny solo_traveller ie
8
2026-08-08 via Nuitee
L
LemonNLime solo_traveller gb
9
Pros:

Had everything

Cons:

Was very warm but the fan sorted this out.

2026-08-08 via Nuitee
G
Gemma solo_traveller gb
10
2026-08-08 via Nuitee
M
Milad couple gb
10
2026-08-08 via Nuitee
G
Gwen couple nz
8
Pros:

Great location. Clean and quiet.

Cons:

Dark room

2026-08-07 via Nuitee
L
Lane solo_traveller gb
6
2026-08-06 via Nuitee
S
Salton solo_traveller gb
10
Staff were very friendly and perfect location
Pros:

Everything

Cons:

Nothing

2026-08-05 via Nuitee
D
Dounia couple sa
10
Pros:

I love this hotel cozy and Comfortable the staff friendly and helpful

2026-08-05 via Nuitee
C
Christian couple gb
8
2026-08-05 via Nuitee
C
Christian couple gb
8
2026-08-05 via Nuitee
M
Matthew solo_traveller gb
1
DO NOT STAY HERE!!!
Pros:

I had a room with a broken window. I brought this to the staff's attention. They couldn't shut the window so just left it. It was so noisy in the room that I left during the night. I went to the 24 hour reception but nobody was working so had to leave. They contacted me to offer a refund but are now saying they don't do refunds?? Appalling

Cons:

An inability to rectify an untenable situation. The noise outside was so loud that I couldn't sleep a wink and this was mostly due to the fact that staff couldn't be bothered to simply fox the window. Absolutely furious

2026-08-04 via Nuitee
S
Sibtain couple ie
8
2026-08-03 via Nuitee
K
Kathryn couple gb
10
Great place to stay.
Pros:

As soon as we walked through the door we were greeted by lovely friendly staff. The check in process was easy and informative. We were shown to our room which was spacious and clean. The bed was big and very comfortable. The hotel is close to lots of bars and restaurants. We would definitely recommend and stay here again.

Cons:

Everything was great.

2026-08-03 via Nuitee
D
Dounia couple sa
10
2026-08-03 via Nuitee
I
Ian couple gb
7
2026-08-03 via Nuitee
J
Jade couple gb
10
2026-08-02 via Nuitee
G
Gerard couple gb
10
2026-08-02 via Nuitee
C
Cari couple gb
9
2026-08-02 via Nuitee
H
Hannah solo_traveller gb
7
2026-08-02 via Nuitee