Criterion Club Hotel

Hotels
5.9 (363 reviews)
13 Tarbert Street , Alexandra , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Darts
Shared lounge/TV area
Shared kitchen
Broadcast Live sport events
Happy hour
ATM/banking
Billiards or pool table
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Some pleasant views
Cons:
Lack of cleanliness
Room maintenance issues
Noisy environment

Categories

Cleanliness
3.54
Issues with dirty towels and general uncleanliness mentioned in reviews.
Service
7.51
Staff were friendly and accommodating, though experiences varied.
Location
8.05
Great location next to the pub and convenient for shops and food establishments.
Room Quality
4
Old school pub style rooms needing an upgrade, with various maintenance issues.
Amenities
5.53
Basic amenities available, but not well-maintained; some rooms had good views.
Value for Money
6.49
Affordable but often requires compromises on quality.
Food and Beverage
7.04
Connected dining options available, with discounts for guests.
Overall Experience
5.01
Mixed experiences; met basic needs but overall disappointing for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:37

Property Description

Luxurious Accommodation: Located in Alexandra, Criterion Club Hotel offers 4-star accommodation with a shared lounge, free parking, and a bar. The hotel features cozy rooms with modern amenities like bed linen and towels provided.

Convenient Facilities: Guests can enjoy the convenience of a shared kitchen, an ATM, and free WiFi during their stay at Criterion Club Hotel. Families are welcome as the hotel offers spacious family rooms for a comfortable experience.

Entertainment Options: For some fun and relaxation, guests can engage in a game of darts at the hotel. With the nearest airport being Queenstown Airport, located 87 km away, Criterion Club Hotel ensures a convenient stay for all travelers.

Ready to experience luxury and comfort at Criterion Club Hotel? Book your stay now!

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.9
Based on 363 reviews
Cleanliness: 3.54
Service: 7.51
Location: 8.05
Room Quality: 4
Amenities: 5.53
Value for Money: 6.49
Food and Beverage: 7.04
Overall Experience: 5.01
J
Judy • couple • nz
7
Good value
2026-03-14 • via Nuitee
R
Rowan • solo_traveller • nz
4
Underwhelming accommodation. Long overdue for an overhaul and update.
Pros:

Location to the river for a walk.

2026-03-04 • via Nuitee
T
Tony • solo_traveller • nz
1
2026-03-03 • via Nuitee
A
Ann-Charlotte • couple • se
6
Billigt boende i Alexandra
Pros:

Lugnt område med trevlig pub under boendet!

Cons:

Trångt rum för två personer! Rummet saknade krokar sängbord sänglampa mm. Hade troligtvis använts som enkelrum tidigare!

2026-03-01 • via Nuitee
S
Sofia • couple • ca
7
Quaint- you get what you pay for
Pros:

Nice town and a nice stay.

Cons:

There was only one shared bathroom and one shared shower. Would have liked an additional one of each.

2026-02-28 • via Nuitee
P
Peter • couple • nz
5
2026-02-28 • via Nuitee
J
jules • couple • fr
1
Nightmare
Pros:

The room is a total wreck, but considering what I paid and the reviews I read, I didn't expect much else

Cons:

If only the room were the only issue... I went to the bar to pick up the keys, and after I asked for them, the man started speaking in another language to a customer drinking a beer at the counter. They both just looked at us and laughed. Truly shameful.

2026-02-28 • via Nuitee
A
Anthony • couple • nz
5
2026-02-22 • via Nuitee
H
henry • solo_traveller • za
5
2026-02-22 • via Nuitee
C
Christopher • couple • nz
8
Pros:

We liked the shuttle service.Very friendly staff that went above and beyond to take you somewhere

Cons:

Room 10 needs a
new light bulb in where toilet and shower is

2026-02-14 • via Nuitee
M
Mark • couple • nz
7
2026-02-13 • via Nuitee
A
Alister • solo_traveller • nz
7
2026-02-12 • via Nuitee
E
Elin • solo_traveller • nz
8
2026-02-11 • via Nuitee
P
Phil • solo_traveller • nz
4
Pros:

Location was good

Cons:

Standard of the room

2026-02-10 • via Nuitee
M
Mani • solo_traveller • nz
10
Pros:

🥳🥳

Cons:

🥳

2026-01-31 • via Nuitee
J
Jodie • solo_traveller • nz
7
I stay here for the price
Pros:

Price

Cons:

WiFi not strong signal in my room

2026-01-31 • via Nuitee
C
Cowan • solo_traveller • nz
3
Pros:

It's in a good location center of town

Cons:

It's quite rundown the door of the street cracked when you pushed it open the floors creaked badly and was dark inside needing more lights especially on stairs the whole place needs a spruce up

2026-01-30 • via Nuitee
R
Rob • couple • nz
7
Pros:

Location! The building is an old stone one modernized in front and inside in the 1960s. Very solid, quiet and architecturally unfortunate. But still a classic with rooms overlooking the rivers.

Cons:

Wifi didn't reach our room. Flaky elsewhere.
Ensuite decor is tired but functional. Very good shower.

2026-01-25 • via Nuitee
T
Teenica • extended_group • nz
7
Pros:

Lovely staff and location

Cons:

Need more parking

2026-01-20 • via Nuitee
R
Rosie • family_with_children • nz
2
If we had another option we would not have stayed here
Pros:

The view of the lake was nice out the window

Cons:

The bathroom had black mould on roof, the wall paper was peeling off in the bedroom. As the windows were single glazed it was freezing at night. The place really is lacking some TLC we were really disappointed as we could tell it used to be a lovely historic hotel but it was clearly not taken care of.

2026-01-19 • via Nuitee