Criterion Club Hotel

Hotels
5.9 (386 reviews)
13 Tarbert Street , Alexandra , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Darts
Shared lounge/TV area
Shared kitchen
Broadcast Live sport events
Happy hour
ATM/banking
Billiards or pool table
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Some pleasant views
Cons:
Lack of cleanliness
Room maintenance issues
Noisy environment

Categories

Cleanliness
3.54
Issues with dirty towels and general uncleanliness mentioned in reviews.
Service
7.51
Staff were friendly and accommodating, though experiences varied.
Location
8.05
Great location next to the pub and convenient for shops and food establishments.
Room Quality
4
Old school pub style rooms needing an upgrade, with various maintenance issues.
Amenities
5.53
Basic amenities available, but not well-maintained; some rooms had good views.
Value for Money
6.49
Affordable but often requires compromises on quality.
Food and Beverage
7.04
Connected dining options available, with discounts for guests.
Overall Experience
5.01
Mixed experiences; met basic needs but overall disappointing for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:37

Property Description

Luxurious Accommodation: Located in Alexandra, Criterion Club Hotel offers 4-star accommodation with a shared lounge, free parking, and a bar. The hotel features cozy rooms with modern amenities like bed linen and towels provided.

Convenient Facilities: Guests can enjoy the convenience of a shared kitchen, an ATM, and free WiFi during their stay at Criterion Club Hotel. Families are welcome as the hotel offers spacious family rooms for a comfortable experience.

Entertainment Options: For some fun and relaxation, guests can engage in a game of darts at the hotel. With the nearest airport being Queenstown Airport, located 87 km away, Criterion Club Hotel ensures a convenient stay for all travelers.

Ready to experience luxury and comfort at Criterion Club Hotel? Book your stay now!

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.9
Based on 386 reviews
Cleanliness: 3.54
Service: 7.51
Location: 8.05
Room Quality: 4
Amenities: 5.53
Value for Money: 6.49
Food and Beverage: 7.04
Overall Experience: 5.01
A
Amandeep • family_with_children • nz
1
Please pay attention towards keeping it clean and do something related to bed bugs.
Pros:

Staff were good, location is amazing. View from windows was great.

Cons:

Very dirty, beds were not comfortable at all.
Hotel has bed bugs, my legs are covered with bug bites.
Very dirty, blankets seems like haven’t been washed in over many years.
I was soo uncomfortable that I had to leave in early morning unfortunately.

2026-04-27 • via Nuitee
D
Darryl • solo_traveller • nz
5
Cheap place to stay, but past it's best
Pros:

Fairly cheap relative to most places, but the current state of the place reflects that - has definitely passed its days of glory and is in need of some restoration and refurbishment. Looks like it used to be a nice place back in the day, and it's close to the river and central town.

Cons:

Quite a lot of damaged, and/or dirty facilities. Everything worked, but was not in a good condition. Wi-fi was weak in the room I stayed in, but was fine in the guest lounge area

2026-04-27 • via Nuitee
L
Le • solo_traveller • nz
1
2026-04-25 • via Nuitee
P
Pauline • couple • nz
1
Never stayed walked out
Pros:

Nothing

Cons:

It was cold damp. Wall paper peeling. Windows had black mould. Bathroom was peeling paint with black mould everywhere. Heater had wheels falling off. Absolutely un healthy for anybody to sleep there especially in Autumn/ Winter

2026-04-25 • via Nuitee
M
Maria • solo_traveller • nz
7
Pros:

There was a kitchen and a dining room which was very convenient.

2026-04-22 • via Nuitee
F
Fred • couple • nz
2
Ugh.
Pros:

Location

Cons:

Beds were shite. Wall paper peeling off the walls. Not nice.

2026-04-22 • via Nuitee
H
Harete • couple • nz
1
Pros:

Little to like. It was as if it were a half-way house. Bathroom was disgusting - broken window taped up with ripped and mouldey old paper - the floor was filthy. It should not be allowed to be approved as accomodation

Cons:

The shared kitchen was dirty with food splatters all over the stove and the bench full of dirty dishes. It was disgusting. The bathroom was also disgusting This place was just dreadful.

2026-04-15 • via Nuitee
T
Teressa • solo_traveller • nz
2
Uncomfortable
Pros:

Location perfect

Cons:

It was basically an hotel for local men, on a long stay basis. Not suited for a female travelling alone at all

2026-04-13 • via Nuitee
C
Clark • couple • ca
1
Cancelled our stay on seeing the room!
Pros:

Nothing

2026-04-08 • via Nuitee
M
Melodie JACOBE • solo_traveller • vu
6
2026-04-07 • via Nuitee
F
Francesco • solo_traveller • it
7
Pros:

Posizione

Cons:

Pulizia migliorabile

2026-04-06 • via Nuitee
J
jason • solo_traveller • nz
3
Cheap but not cheap enough
Pros:

The property was cheap because it is dated , which didn't bother us but unfortunately so was the bed and the general care of the room. Potential been missed here a shame for such simple fixes.

Cons:

The mattress was pasted it's best by date the bathroom window was damaged and covered with paper that looked to have been there for some time , mould on window frames and offering wifi when it couldn't actually reach our room. If you don't want to update the rooms that's fine people can look past that but only if you can provide a comfortable bed ,cleanliness and fix such things especially as large as windows and only offer the wifi to the rooms that it reaches.

2026-04-05 • via Nuitee
P
Pralle • family_with_children • de
9
2026-04-02 • via Nuitee
M
Maria • family_with_children • nz
3
Affordable overnight stay.Needs more cleanliness.No wifi on the back rooms.
Pros:

Good they have a toaster and microwave in the kitchen.

2026-03-29 • via Nuitee
A
Arati • couple • nz
4
Pros:

Location

Cons:

No wifi

2026-03-27 • via Nuitee
D
Diane • couple • nz
7
The orie reflects its run down state but it was clean and comfortable
Pros:

Good location near centre of town with river view - comfortable bed and very clean

Cons:

Definitely needs a lick of paint. It looks like it hasn‘t had a refresh in 30 yers with pealing paint.

2026-03-25 • via Nuitee
C
Cowan • solo_traveller • nz
3
Pros:

It was cheap

Cons:

It's very old needs a lot of maintenance

2026-03-23 • via Nuitee
K
Keith • solo_traveller • gb
1
Terrible
Pros:

Nothing

Cons:

The place is awful

2026-03-21 • via Nuitee
R
Ross • couple • nz
2
2026-03-21 • via Nuitee
S
SUZANNE • couple • au
2
Sleep in your car.. can't believe bookin.com could endorse this accommodation
Pros:

Beer was cold. Service ok

Cons:

Room was in a very delapidated state.. smell and felt unkept. ....I can't believe booking.com could endorse this accommodation.... $120 I have seen better backpackers for half the price...

2026-03-20 • via Nuitee