Vertilex Hotel

Hotels
5.8 (1375 reviews)
4 & 6, Jalan Harmonium 23/13, Taman Desa Tebrau , Johor Bahru , my

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Shared kitchen
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Adequate parking
Cons:
Unclean rooms
Poor room conditions
No amenities

Categories

Cleanliness
3.05
Multiple reviews highlighted severe cleanliness issues, with rooms reported as dirty and poorly maintained.
Service
8.05
Some guests mentioned friendly and helpful staff.
Location
7.55
Location was described as acceptable but lacked amenities like a lift.
Room Quality
4.05
Guests reported issues with room items and maintenance, such as broken amenities and cleanliness.
Amenities
5.05
Basic amenities lacking; guests had to purchase essential items themselves.
Value for Money
7.05
Average value mentioned but overall experiences were disappointing.
Food and Beverage
6.05
No breakfast provided; food options seen as minimal.
Overall Experience
5.55
Many guests expressed disappointment with their stay, reporting significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:06

Property Description

Modern Accommodations
Explore the sleek and minimalist decor of Vertilex Hotel, offering stylish rooms with flat-screen TVs and en suite bathrooms.

Convenient Location
Located just minutes away from popular attractions like IKEA Johor Bahru and Aeon Tebrau City Shopping Centre, Vertilex Hotel is the perfect base for your adventures in Taman Desa Tebrau.

Relaxing Amenities
Enjoy complimentary WiFi throughout the property, a fitness centre for staying active, and a shared lounge area for unwinding after a day of exploration.

Book your stay at Vertilex Hotel now for a chic and comfortable experience in Taman Desa Tebrau.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

5.8
Based on 1375 reviews
Cleanliness: 3.05
Service: 8.05
Location: 7.55
Room Quality: 4.05
Amenities: 5.05
Value for Money: 7.05
Food and Beverage: 6.05
Overall Experience: 5.55
C
Choo Chin solo_traveller my
1
Smelly room with dirty room
Pros:

Good location

Cons:

The environment got a smoke smell once I entered the lobby, then the room floor and wall were dirty, and there was a weird smell which made the whole stay uncomfortable.Toilet also problematic as water pipes are leaking and overall look dirty also.

2026-04-11 via Nuitee
A
Aizad solo_traveller my
10
2026-04-07 via Nuitee
N
NORAISHAH couple my
3
😞
Pros:

The location was good

Cons:

I can hear others room activities even it was happen in the middle of the night, i also can hear others room phone alarm, 😢

2026-04-03 via Nuitee
M
Malvin solo_traveller my
1
Pros:

Nothing

Cons:

The room was so dirty before i can go in the room the toilet have use and dirty the ac having problem, the doesn't understand English properly and should keep local staff not Foreigner the wasn't any local staff.......

2026-04-02 via Nuitee
S
Syarizal couple my
5
2026-04-02 via Nuitee
K
Khuzzairie family_with_children my
5
Cons:

Very noisy and it's hard to find peace there.

2026-04-01 via Nuitee
S
Saifullah solo_traveller my
4
2026-04-01 via Nuitee
G
George family_with_children id
3
2026-03-31 via Nuitee
N
Nurinsyirah couple my
7
Pros:

good

2026-03-27 via Nuitee
R
Rohana couple my
1
it will be my first & last staying here
Pros:

very bad service, the staff all
foreigners, they cannot understand what we request.
hotel so dirty, like they dont have housekeeping to clean up the room!

Cons:

HOTEL TOO DIRTY TO STAY!!!

2026-03-26 via Nuitee
M
Mohamad Bashyir Kameel couple my
2
2026-03-24 via Nuitee
Y
Yaya couple my
7
2026-03-24 via Nuitee
W
Wong solo_traveller my
6
normal
Pros:

The price and the aircon

Cons:

the hotel cleanness is bad, have small cockroach, the bed is not very clean, and the room floor is partially good of clean, the acoustic treatment need to be improve, the corridor have people talking loud, and in the room can heard clearly the conversation on the corridor

2026-03-24 via Nuitee
X
XIANGFENG solo_traveller my
6
2026-03-22 via Nuitee
D
Deannelly family_with_children my
10
2026-03-18 via Nuitee
M
MnorA couple my
1
2026-03-16 via Nuitee
N
Nur couple my
10
2026-03-08 via Nuitee
N
Nur Izzati Aliya couple my
10
2026-03-08 via Nuitee
M
MUHAMMAD FIRDAUZ family_with_children my
7
Cons:

Toilet door cannot lock

2026-03-05 via Nuitee
S
Suzuki solo_traveller my
4
2026-03-03 via Nuitee