Hotel Kapu, Puebla

Hotels
•
KAO
8.2 (94 reviews)
Blvd. Norte 4228 , Puebla , mx

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
Outdoor furniture
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Service
Value for Money
Cons:
Noise from other guests
Lack of restaurant service
Room comfort issues

Categories

Cleanliness
8.28
Multiple reviews mentioned good cleanliness.
Service
9.25
Excellent service and friendly staff noted in multiple reviews.
Location
8.29
Location received mixed feedback but generally considered accessible.
Room Quality
7.74
Some guests noted issues with room comfort and noise.
Amenities
8.27
Basic amenities mentioned, standard for hotel tier.
Value for Money
8.73
Good value perceived due to price and quality.
Food and Beverage
6.28
No restaurant service available was noted as a downside.
Overall Experience
8.75
General satisfaction communicated in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:36

Property Description

Convenient Location: Hotel Kapu is strategically situated in front of the CAPU Puebla Bus Station, making it easily accessible for travelers. Within a short 15-minute drive to the 5 de Mayo Industrial Park, it is an ideal choice for business guests.

Modern Amenities: The rooms at Hotel Kapu are designed with modern décor and equipped with essential amenities such as a fan, cable TV, telephone, and a private bathroom with a shower. Stay connected with complimentary Wi-Fi available in all rooms.

Nearby Attractions: Explore the vibrant city with ease as the hotel is just a 5-minute drive from Puebla Zócalo Square and in close proximity to the Main Theater and Los Fuertes Historic Centre. For travelers, the Puebla International Airport is only a 25-minute drive away.

Experience comfort and convenience at Hotel Kapu. Book your stay now!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 94 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 6.28
Overall Experience: 8.75
C
Christian Omar • couple • mx
8
Perfecta relación calidad-precio
Pros:

La ubicación y los precios

Cons:

Las camas son algo incómodas pero se entiende por la calidad-precio

2026-02-26 • via Nuitee
E
Elliot • couple • us
8
2026-02-11 • via Nuitee
R
Rosa Karina • solo_traveller • mx
8
Todo muy bien
Pros:

La limpieza y gente muy amable. Excelente atención y servicio

Cons:

Que no tengan servicio de restaurant :(

2026-01-20 • via Nuitee
D
David • extended_group • mx
7
Agradable, accesible, limpio.
Pros:

Buena limpieza y atención

Cons:

Confort de las camas al dormir: regular.

2026-01-19 • via Nuitee
D
Diana • couple • mx
9
Extraordinaria ubicación
Pros:

La extraordinaria atención del encargado de recepción que nos atendió, paciente, amable, nos dio tips de seguridad

Cons:

Incomodidad de la cama

2026-01-15 • via Nuitee
C
cristal • solo_traveller • mx
8
2025-11-07 • via Nuitee
A
Anna • extended_group • pl
9
Schludnie i wygodnie
Pros:

Personel był super miły, było czysto i bardzo blisko dworca.

Cons:

Nie było okna w pokoju.

2025-11-05 • via Nuitee
M
montaño • couple • mx
1
Pros:

Nada

2025-10-14 • via Nuitee
C
Castellanos Cabrera • couple • mx
10
2025-09-29 • via Nuitee
R
Rafael • couple • mx
1
2025-09-19 • via Nuitee
T
Torres • couple • mx
10
Pros:

Todo está muy bien

2025-09-15 • via Nuitee
S
salmoran • family_with_children • mx
10
Pros:

Pues en general todo muy bien ,la ubicación excelente y todo muy limpio y el personal amable.

2025-09-14 • via Nuitee
G
García • solo_traveller • mx
10
2025-08-29 • via Nuitee
G
Gonzalez • family_with_children • mx
9
Pros:

La ubicación

Cons:

Hay mucha claridad en la habitación

2025-08-28 • via Nuitee
R
Rafael • couple • mx
4
2025-08-27 • via Nuitee
E
Erendira • couple • mx
5
2025-08-22 • via Nuitee
Z
Zeus • family_with_children
10
Pros:

Nice for a short stay.

2025-08-19 • via Nuitee
A
Ayde • family_with_children • mx
9
Pros:

Muy bueno, limpio, bueno y barato

2025-08-17 • via Nuitee
A
Ayde • family_with_children • mx
9
Pros:

Las 3B
Por el precio y calidad excelente
Y para una estancia rápida

2025-08-17 • via Nuitee
G
Gonzalez • couple • mx
9
2025-08-15 • via Nuitee