Carrossa Hotel & Spa

Hotels
Independent
9.6 (513 reviews)
Camí de Carrossa KM 3,4, Arta, Mallorca, 07570 , Arta , ES

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Nature reserve
Proposal/romance packages available
Newspapers in lobby (surcharge)
Health club
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Well-appointed rooms
Good amenities
Cons:
Uncleanliness
Poor food quality
Inadequate service

Categories

Cleanliness
8.71
Some mentions of uncleanliness and inadequate service.
Service
9.99
Most reviews highlight friendly and helpful staff, despite some service issues.
Location
10
Many reviews praise the beautiful and tranquil setting of the hotel.
Room Quality
9.98
Rooms described as beautiful and well appointed.
Amenities
10
Good range of amenities, though lacking in some areas like jacuzzis.
Value for Money
9.14
Some concerns about pricing in relation to service and food quality.
Food and Beverage
8.99
Several reviews mention disappointment with food quality and options.
Overall Experience
10
Despite some issues, guests cherished their overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:39

Property Description

Experience an unforgettable stay at Carrossa Hotel & Spa, a luxurious Mediterranean retreat nestled in the mountains of Arta.

Spa Paradise
Pamper yourself at our serene spa where you can indulge in rejuvenating massages, body treatments, and revitalizing facials, ensuring ultimate relaxation and tranquility.

Gourmet Dining
Savor exquisite Mediterranean cuisine at our renowned restaurant, Carrossa, or enjoy the convenience of 24-hour room service. Unwind at the poolside bar with a refreshing drink and mingle with fellow guests during our complimentary receptions.

Recreational Amenities
Dive into relaxation with our indoor and outdoor pools, or stay active at our well-equipped health club. With complimentary Wi-Fi, daily buffet breakfast, and ample event space, your comfort and convenience are our priority.

Don't miss out on this extraordinary experience; book your stay today at Carrossa Hotel & Spa!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.6
Based on 513 reviews
Cleanliness: 8.71
Service: 9.99
Location: 10
Room Quality: 9.98
Amenities: 10
Value for Money: 9.14
Food and Beverage: 8.99
Overall Experience: 10
D
Daniela couple be
9
Pros:

Très bon petit déjeuner. Les plats à la carte sont excellents.
Chambres incroyables avec une terrasse très tranquille.
Piscine et commodités autour très agréables.
Endroit très dépaysant, très calme, parfait pour se reposer!

Cons:

RIEN

2026-05-14 via Nuitee
R
regula family_with_children ch
8
2026-05-14 via Nuitee
L
Lisa-Marie couple de
9
2026-05-13 via Nuitee
D
Diana solo_traveller de
9
Pros:

Tolle, saubere und ruhige Anlage in traumhaft atmosphärischer Lage. Restaurant mit sehr hochwertiger Menükarte.

2026-05-07 via Nuitee
U
Udo couple de
10
Perfekte Destination 👍👍👍
2026-04-29 via Nuitee
A
Aurore couple ch
10
2026-04-27 via Nuitee
R
R. extended_group nl
10
Much better than on the pics
Pros:

Great hotel with great views

2026-04-26 via Nuitee
A
Alberto Menegazzi couple it
10
2026-04-26 via Nuitee
B
Beate couple de
10
Super schön zum Abschalten, herrliche Ruhe 😍
2026-04-23 via Nuitee
F
Frischknecht solo_traveller ch
10
2026-04-23 via Nuitee
T
Thomas solo_traveller de
10
Preis und Leistung stimmen, gerne wieder.
Pros:

Landschaft im Umfeld, moderne sauber Zimmer

2026-04-15 via Nuitee
J
Jan Marten couple nl
10
From start to finish, our stay was an absolutely wonderful experience.
Pros:

From start to finish, our stay was an absolutely wonderful experience. The warm welcome upon arrival immediately set the tone, making us feel genuinely valued as guests.

The hotel strikes the perfect balance in size — small enough to offer personal attention, yet never intrusive. The staff were attentive, thoughtful, and always available when needed without ever being overbearing.

The facilities were exceptional. The spa and pools are beautifully designed and truly relaxing, offering a perfect escape. A special mention goes to the bartender at the cocktail bar, who crafted delicious drinks with unique, creative twists — easily some of the best cocktails we’ve had.

One detail that really stood out was the breakfast package prepared for us on our early departure day. It was such a thoughtful touch and showed a level of care that goes above and beyond.

For us, this is exactly how a hotel should be: personal, high-quality, and genuinely guest-focused. We would return without hesitation.

2026-04-12 via Nuitee
J
Jorge solo_traveller es
4
Hotel infravalorado no recomendable
Pros:

El personal muy amable

Cons:

Comida de baja calidad y carta con muy pocas cosas disponibles
La habitación apestaba a humedad
Habitación normalita
Es un hotel infravalorado no le daría más de 3-4 estrellas
El hotel está super mal ubicado y comunicado con todo

2026-04-12 via Nuitee
T
Tristan couple es
10
2026-04-09 via Nuitee
I
Istvan couple es
10
2026-04-07 via Nuitee
E
erik couple nl
8
Repeat guest, love the place. Few things can improve.
Pros:

Super charming and luxurious feeling to it. Rolling hills and views. Very comfortable room.

Cons:

Some of the staff, particularly guy at reception in the Spa area and some ladies at breakfast give you feeling they do not want to be there. Also, I found dinner at main restaurant have very small portions for what you pay.

2026-04-07 via Nuitee
E
Elisa couple de
9
2026-04-06 via Nuitee
S
Sabine family_with_children at
10
2026-04-06 via Nuitee
S
Steffen couple pt
9
Pros:

Very calm and peaceful place in the countryside

Very friendly staff (all over)

2026-04-05 via Nuitee
U
Urs couple ch
7
würden eher wieder kleinere Hotelanlagen bevorzugen
Cons:

Frühstück eher mager , wenige Brotvarianten, eher unpersönlich.
Wintergarten bei Regen und Wind eher kalt und ungemütlich.

2026-03-30 via Nuitee