Hotelaround Phoenix Branch

Hotels
7.8 (137 reviews)
228-95, Taegi-ro, Bongpyeong-myeon , Pyeongchang , kr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Nice junior suite and good room quality
Cons:
Issues with cleanliness
Limited options for food and beverage

Categories

Cleanliness
6.8
Dust accumulation noted, affecting the overall cleanliness.
Service
9.3
Staff is very nice and always professional.
Location
7.3
Long walk to nearby attractions and limited convenience options.
Room Quality
8.8
Junior suite was large and had a nice view.
Amenities
7.8
Cuckoo cold/hot water dispenser present, but additional amenities sold.
Value for Money
7.3
Breakfast buffet not worth the price due to limited selection.
Food and Beverage
6.3
Breakfast options did not meet expectations; preplanned meals were subpar.
Overall Experience
8.8
Good experience overall but significant room for improvement in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:31

Property Description

Ski-in, Ski-out Convenience
Enjoy the perfect location of Pyeongchang The White Hotel, just 1.3 km from Phoenix Pyeongchang Snow Park and Blue Canyon.

Comfortable and Well-Equipped Rooms
Relax in air-conditioned rooms with flat-screen TVs, seating areas, and some with terraces for a stunning view. The private bathrooms are stocked with complimentary toiletries.

Explore Nearby Attractions
Discover the beauty of Country Herb Farm and Heungjeong Valley, both within 10 km of the hotel. Wonju Airport is conveniently located just 50 km away.

Don't miss the chance to experience a memorable stay at Pyeongchang The White Hotel. Book now for an unforgettable getaway!

Important information:

Futon mats are provided for extra bedding. There is an additional charge of 500 won for each extra towel (Please contact the front desk).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.8
Based on 137 reviews
Cleanliness: 6.8
Service: 9.3
Location: 7.3
Room Quality: 8.8
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 8.8
J
John couple us
10
Pros:

Every room now has a Cuckoo cold/hot water dispenser, which is really nice!

2026-01-01 via Nuitee
J
John couple us
10
Pros:

The staff here is very nice and alway professional!

2026-01-01 via Nuitee
J
Jacob family_with_children us
6
Pros:

The shuttle to Phoenix park was great, beds were nice and the junior suite was large and had a nice view. The staff was very friendly and helped me combine two bookings so we could stay in the same room for the length of our stay.

Cons:

A sign at the front desk advertises the breakfast buffet with pictures of various types of food. You get a 2,000 Won discount by prepaying for the buffet. After I paid the staff told me that if 50 people didn't prepay for the buffet, we would be able to select one of four pre planned meals. 50 people did not prepay for the buffet, so we got the preplanned meals, which were fine but not worth the price we paid for the buffet.

There were no plates, silverware or cups. Four coffee cups and the coffee was not refilled during a four day stay. There is a CU downstairs, most of the time there is no one there so you can buy things and do self checkout but can't buy alcohol.

There is nothing nearby. You can walk to Phoenix ski park, but its a long walk and the sidewalks aren't shoveled. I think it would be better to stay at phoenix to be nearby the stores and shops.

2025-12-26 via Nuitee
O
Oh family_with_children fr
7
2025-08-19 via Nuitee
T
Tulsheenam Kishto extended_group dk
8
2025-08-18 via Nuitee
S
Sekho family_with_children kr
5
Pros:

아침공기는 신선했다

Cons:

조식 식사를 했으면한다

2025-08-18 via Nuitee
family_with_children kr
8
2025-08-17 via Nuitee
V
Verified traveler
8
Pros:

치약, 칫솔을 제공 않는 것은 알고 있었지만, 샴푸, 바디워시제 등 어매니티를 유상으로 판매함에 조금 당혹스러웠습니다.
객실은 비교적 넓고 깔끔했습니다. 수압도 좋구요.
조식 제공을 안 한다는 점 유의할 필요가 있겠습니다.

2025-08-17 via Nuitee
S
SEOLA
6
Pros:

가성비로만 좋은 호텔 .
먼지가 얼마나 많은지 다신오고 싶지않아요..



2025-08-10 via Nuitee
표트르 couple kr
8
2025-07-25 via Nuitee
B
Brad
2
Pros:

dirty

2025-05-18 via Nuitee
B
byungseob
10
Pros:

전반적으로 만족했습니다.

2025-05-04 via Nuitee
I
iljin
8
Pros:

산속에 위치해 있어서 고요하고 공기가 맑아요. 주변에 시설이 없어서 밤에 무서워요.

2025-04-11 via Nuitee
Y
yumi
10
가성비 최고여요
Pros:

가성비 최고였어요~~ 또 가고싶은데 가격이 너무 올라서...

2025-03-09 via Nuitee
Y
Yeom group us
4
Disappointing
2025-02-20 via Nuitee
Y
YILI
8
環境與設備不錯,離雪場也不遠但服務待加強
Pros:

旅館還在整理階段這個部分能理解也能接受,但櫃檯的服務實在太隨便了,而且旅館因為大雪結凍的門和道路,至少要清理一下,否則行李的移動和車輛都受阻,相當不方便。

2025-02-14 via Nuitee
K
Kwangchoun
10
아늑한숙소
Pros:

출장이지만 최고의 편안한 하루를 보냈습니다.

2025-02-09 via Nuitee
H
Hailey group us
10
Great value for a group trip
Pros:

Fantastic value for a ski trip. Stayed in an ondol room but with more of a modern finish than other ondol rooms I’ve been in before. Staying here gives you access to rental packages through a shop that picks you up and drops you off. It’s a bit of a walk to restaurants but plenty of places deliver.

2025-02-08 via Nuitee
R
Rajib family with young children us
5
2 star stay for 4 star price.
Pros:

Location and huge rooms. More like an apartment than hotel.

Cons:

Can tell this was probably a 4 to almost 5 star hotel in the past. Has many rooms and facilities that are not operational anymore because of ownership change. For example there coffee shop and restraint is closed.

2025-02-05 via Nuitee
Y
Yelim
6
Pros:

대체로 깔끔하기는 한데 호텔보다는 수련회 시설에 가깝습니다. 피닉스파크와의 거리도 상당하고, 내부에 달리 이용 가능한 시설이 없습니다.

2025-02-03 via Nuitee