Facilities

Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Snorkeling nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor food quality
Uncomfortable rooms

Categories

Cleanliness
6.35
The room was clean, but there were issues with moldy smells, indicating a lack of proper maintenance.
Service
8.31
Staff were friendly and helpful, although arrival was lacking in warmth.
Location
8.85
Great location, quiet yet not far from central areas.
Room Quality
6.81
Rooms lacked essential amenities and had issues with cold showers and uncomfortable beds.
Amenities
7.34
Pool area facilities are dated and in need of repair.
Value for Money
6.8
Expectations were not met considering the high cost of accommodation.
Food and Beverage
5.85
Poor breakfast offerings and lack of good nearby coffee options.
Overall Experience
7.32
Enjoyable stay despite significant issues, overall disappointing relative to cost.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:13

Property Description

Outdoor Pool and Terrace: Enjoy a refreshing dip in the outdoor pool or soak up the sun on the terrace with picturesque views of the garden.
Dining Options: Indulge in delicious meals at the hotel's restaurant, grab a quick snack at the cafe, or opt for buffet breakfasts to kickstart your day.
Convenient Amenities: Benefit from complimentary Wi-Fi, relax in the communal living room, and seek assistance for tours and tickets. Book your stay at U Rip Resort for a beachfront experience with easy access to top attractions.

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KBV

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.2
Based on 882 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 7.34
Value for Money: 6.8
Food and Beverage: 5.85
Overall Experience: 7.32
I
Imran extended_group gb
6
2026-05-11 via Nuitee
T
terry solo_traveller gb
1
2026-05-02 via Nuitee
T
terry family_with_children gb
1
Would never stay here again . Way over priced, very disappointed with boooing .com
Pros:

Nothing

Cons:

Halal hotel
Pictures are nothing like swimming pools
Very poor breakfast
No restaurant fir lunch or drinks

2026-05-02 via Nuitee
A
Assia solo_traveller fr
8
Hôtel bien pour un court séjour
Pros:

L'emplacement, à promoxiter de l'accès à la plage Long Beach. Et aussi une plage direct avec la piscine pas très loin

Cons:

La propreté de la chambre, mobilier un peu usé, porte fenêtre en mauvais état et aussi le petit dejeuner pas top !

2026-05-01 via Nuitee
C
Carlos extended_group es
7
Pros:

La piscina privada, aunque no encontramos el mando de la depuradora

Cons:

La ducha estaba rota, el baño era un tanto pequeño .

2026-04-29 via Nuitee
K
Kevin family_with_children fr
9
2026-04-28 via Nuitee
T
Tufan solo_traveller de
8
2026-04-28 via Nuitee
L
Laura family_with_children gb
5
Adequate but overpriced for the lack of facilities and maintenance.
Pros:

The room was reasonable for 4 people with a small private pool and patio area. And the location was good - at the quiet end of Phi Phi Bay.

Cons:

The pool and grounds were in severe need of maintenance and upkeep. The gardens were a barren wasteland and the pool area was unfinished; no poolside bar or service, very few sunbeds. The breakfast area was very basic and service was slow and a bit surly. The restaurant only opened for boat loads of day trippers and closed again as soon as they left and the beach side cafe was slow to serve and often had a limited menu. Overall it felt like they were at the end of season and in need of a good renovation project.

2026-04-17 via Nuitee
G
gavin solo_traveller gb
10
Pros:

The private villa 👌

Cons:

Breakfast was average

2026-04-13 via Nuitee
S
Sharon couple gb
10
Pros:

Location was great and room clean and comfortable.

Cons:

Downside was the boat trips coming in to use restaurant and pool at lunchtime, very noisy and crowded.

2026-04-10 via Nuitee
M
Malin family_with_children no
9
Vil gjerne bo igjen
Pros:

Helt nydelig beliggenhet, booket rom med eget basseng som også var digg med barn. Ellers var hotellets basseng også fint.

2026-03-29 via Nuitee
L
Laëtitia couple fr
8
2026-03-21 via Nuitee
J
Jérémy family_with_children fr
5
Pros:

L'emplacement bord de plage, et a l'écart des rues animées, l'espace piscine

Cons:

Personnel check in pas arrangeant
Installations de qualité moyenne : sanitaires(douche pression), piscines( joints, carrelage, qualité de l'eau)
Petit déjeuner moyen

2026-03-08 via Nuitee
M
Munkhbayar family_with_children se
10
2026-03-06 via Nuitee
O
Olivia couple gb
7
I don’t know why the reviews are so poor as it isn’t bad! Not the fanciest of hotels but that’s not reflected in its pri
Pros:

Location was good as long as you don’t mind a slight walk - quiet in the evenings which is positive

2026-03-02 via Nuitee
L
LAURENT couple fr
3
2026-02-27 via Nuitee
L
LAURENT couple fr
3
2026-02-27 via Nuitee
M
Mihai family_with_children ro
7
2026-02-27 via Nuitee
A
Alexis family_with_children pe
10
Pros:

La isla

Cons:

No habia desayuno buffet

2026-02-27 via Nuitee
B
Benjam family_with_children fr
8
Très bon séjour généralement l’emplacement est idéal pour une famille avec enfants juste un bémol sur le petit déjeuner
Pros:

La situation géographique
La propreté
Le confort

Cons:

Le petit déjeuner était très light
Les carreaux et les joints de la piscine cassé

2026-02-26 via Nuitee