Facilities

Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Snorkeling nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor food quality
Uncomfortable rooms

Categories

Cleanliness
6.35
The room was clean, but there were issues with moldy smells, indicating a lack of proper maintenance.
Service
8.31
Staff were friendly and helpful, although arrival was lacking in warmth.
Location
8.85
Great location, quiet yet not far from central areas.
Room Quality
6.81
Rooms lacked essential amenities and had issues with cold showers and uncomfortable beds.
Amenities
7.34
Pool area facilities are dated and in need of repair.
Value for Money
6.8
Expectations were not met considering the high cost of accommodation.
Food and Beverage
5.85
Poor breakfast offerings and lack of good nearby coffee options.
Overall Experience
7.32
Enjoyable stay despite significant issues, overall disappointing relative to cost.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:13

Property Description

Outdoor Pool and Terrace: Enjoy a refreshing dip in the outdoor pool or soak up the sun on the terrace with picturesque views of the garden.
Dining Options: Indulge in delicious meals at the hotel's restaurant, grab a quick snack at the cafe, or opt for buffet breakfasts to kickstart your day.
Convenient Amenities: Benefit from complimentary Wi-Fi, relax in the communal living room, and seek assistance for tours and tickets. Book your stay at U Rip Resort for a beachfront experience with easy access to top attractions.

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KBV

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.2
Based on 882 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 7.34
Value for Money: 6.8
Food and Beverage: 5.85
Overall Experience: 7.32
M
Munkhbayar • family_with_children • se
10
2026-03-06 • via Nuitee
O
Olivia • couple • gb
7
I don’t know why the reviews are so poor as it isn’t bad! Not the fanciest of hotels but that’s not reflected in its pri
Pros:

Location was good as long as you don’t mind a slight walk - quiet in the evenings which is positive

2026-03-02 • via Nuitee
A
Alexis • family_with_children • pe
10
Pros:

La isla

Cons:

No habia desayuno buffet

2026-02-27 • via Nuitee
L
LAURENT • couple • fr
3
2026-02-27 • via Nuitee
M
Mihai • family_with_children • ro
7
2026-02-27 • via Nuitee
L
LAURENT • couple • fr
3
2026-02-27 • via Nuitee
B
Benjam • family_with_children • fr
8
Très bon séjour généralement l’emplacement est idéal pour une famille avec enfants juste un bémol sur le petit déjeuner
Pros:

La situation géographique
La propreté
Le confort

Cons:

Le petit déjeuner était très light
Les carreaux et les joints de la piscine cassé

2026-02-26 • via Nuitee
N
Nicholas • couple • dk
5
2026-02-24 • via Nuitee
M
Militello • couple • it
5
2026-02-23 • via Nuitee
A
Anna • family_with_children • se
7
2026-02-22 • via Nuitee
L
Lisbeth Dam • family_with_children • dk
8
Fantastisk beliggenhed
Pros:

Hotellet ligger virkeligt godt i den pæne og polerede del af Phi Phi. Tæt på spisesteder, messagesteder og butikker. Vi boede på hotellet i fire dage med vores to teenagere. Vi kom fra et 5 stjernet hotel på Koh Yao Yai og var derfor virkelig bekymret over at skulle videre til dette hotel. Anmeldelserne var jo rigtig dårlige! Vi blev meget positivt overraskede- værelserne lå i en ret ny bygning, og der var ingen dårlig lugt eller mug. Poolområdet lå smukt lige ned til stranden, og vanden var rent og klart i modsætning til andre steder i Thailand. Sødt personale. Stedet er uden tvivl dyrt, men det er rimeligt, når man sammenligner med andre hoteller på øen.

Cons:

Sengene er til den hårde side, vandtryk dårligt, og morgenmaden er kedelig, så den skal man ikke tilkøbe. Der er nogle små hyggelige cafeer tæt på, så dem benyttede vi. Hotellets restaurant blev brugt af turbådene til frokost, men det generede ikke os. De må bruge nogle vilde kemikalier for at holde poolen så ren. Vi fik orange aflejringer ved neglerødderne, i tørre hårspidser og på noget af badetøjet. På trods af disse ting, så syntes alle i familien at de fire dage her var mindst lige så gode som på det 5 stjernede hotel, vi kom fra.

2026-02-22 • via Nuitee
C
Christina • couple • dk
2
2026-02-22 • via Nuitee
J
Jenny • extended_group • se
5
Could be a really nice resort with a proper refurb and return to traditional thai service to western customers.
Pros:

The location is really good and the general feel of the property is that you are at a decent resort.
A couple of the reception staff are super helpful.

Cons:

The rooms, despite modern are already in disrepair. The pool has super high chemical levels and the breakfast was clearly leftovers from the night before. It is a shame as this could be a really nice resort, but they have now set their business model on providing set meals and accommodation for large Russian tour groups and as such the high turnover results in impersonal standardised service, poor quality food and constantly surrounded by rude customers.

2026-02-13 • via Nuitee
E
Elina • couple • fi
7
Pros:

Quiet location near the beach

Cons:

The room smelled bad and the pool water turned bikinis and towels yellow.

2026-02-12 • via Nuitee
L
Lena • family_with_children • de
1
Pros:

Leider war das Zimmer hohe Luftfeuchtigkeit, schimmelig und lauter Kühlschrank, roch muffig

2026-02-11 • via Nuitee
S
stephanie • couple • gb
10
Pros:

Clean and comfortable

Cons:

Pool to warm, tiles missing and dirt accumulated in the corners. Food cold because people left containers open, no attempts made by staff to close them and flies everywhere.

2026-02-10 • via Nuitee
M
Marie-Laurence • couple • ch
4
Je n’y retournerai pas
Pros:

L’emplacement

Cons:

Le linge et la draps taché . La salle de bain pas pratique. Aucun espace pour poser des objets. Pas de linge pour essuyer les mains. Le tuyau et la douche très sale

2026-02-09 • via Nuitee
C
Charlotte • couple • gb
10
Pros:

It was a good hotel! Rooms were clean and modern. I genuinely don’t understand the bad reviews here. Pool was great, right next to the beach and in a quiet area but still not far away from the main bits

2026-02-08 • via Nuitee
A
Axelle • couple • fr
7
2026-02-08 • via Nuitee
L
Lucien • couple • fr
7
Sympa
Pros:

La chambre était bien entretenue, l’eau de la salle de bain chaude, la chambre était propre à notre arrivée, il est un peu à l’écart du centre ce qui est pas mal pour ne pas avoir de nuisance sonore

Cons:

L’accueil pas très chaleureux

2026-01-30 • via Nuitee