Smart Extended Stay

Hotels
5.6 (372 reviews)
1909 Harper Rd , Beckley , US
+1 304-255-2161

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Garden
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Friendly staff
Comfortable beds
Cons:
Misleading room quality
Limited amenities
Poor value for money

Categories

Cleanliness
8.7
Guests consistently praised the overall cleanliness of the rooms and common areas.
Service
5.7
Mixed reviews on service, with some guests appreciating the staff's helpfulness while others reported delays and lack of assistance.
Location
7.9
Generally positive feedback on the convenient location near key amenities and attractions.
Room Quality
4.6
Rooms received mixed reviews, with complaints about discrepancies between advertised photos and actual room conditions.
Amenities
5.3
Limited amenities available, with some guests mentioning a lack of expected services like ice, cups, and an exercise room.
Value for Money
3
Many guests felt the accommodation did not provide value for the price paid, citing outdated furnishings and misrepresented features.
Food and Beverage
5
Mixed reviews on the breakfast and dining services, with some guests noting the lack of variety or quality.
Overall Experience
4.6
Overall experience varied greatly, with some guests expressing deep dissatisfaction and cautionary recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 20:06

Property Description

Modern Accommodations
Experience comfort and convenience in our well-equipped rooms with flat-screen TVs and free WiFi.

Relaxing Outdoor Amenities
Unwind in our garden or enjoy a BBQ with our on-site facilities.

Convenient Location
Stay just minutes away from the Beckley-Raleigh County Convention Center and the Raleigh County Memorial Airport.

To reserve your stay at Smart Extended Stay, book now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BKW

Location

Guest Reviews

5.6
Based on 372 reviews
Cleanliness: 8.7
Service: 5.7
Location: 7.9
Room Quality: 4.6
Amenities: 5.3
Value for Money: 3
Food and Beverage: 5
Overall Experience: 4.6
J
Jerry • solo_traveller • us
9
2026-10-26 • via Nuitee
P
Patrick Kraft • family_with_children • us
3
Won't go back
Pros:

Can't think of anything

Cons:

The beds were broke down and very uncomfortable crappy plastic mattress pads was there for 5 days they didn't clean or bring ust fresh towels once no coffee or ice machine

2026-10-23 • via Nuitee
G
Gabriel • solo_traveller • us
1
Cons:

I had to leave the room because the room was very dirty… I had to go to a different hotel

2026-10-20 • via Nuitee
J
Jennifer • family_with_children • us
1
Cons:

They would not let you go in or out between 11pm-8am . They locked all doors . Never heard of this done elsewhere.

2026-10-15 • via Nuitee
C
Chris • solo_traveller • ca
3
2026-10-12 • via Nuitee
D
Darrel • couple • us
3
We will not be back.
Pros:

Stuff was friendly and approved refund because we did not stay there. Staff was professional and helpful

Cons:

Bed sheets were not clean. The aroma of perfume cleaner was strong. Very little parking.

2026-10-08 • via Nuitee
J
Jones • solo_traveller • us
6
Pros:

Convince...price

Cons:

Well I guess it was all good

2026-09-15 • via Nuitee
A
Alecia • family_with_children • us
10
2026-09-12 • via Nuitee
V
Virginia • solo_traveller • us
6
2026-09-01 • via Nuitee
S
Sara • family_with_children • us
1
Being lied to about getting money back and then also the bugs
Cons:

No refunds after being told I was getting one

2026-08-30 • via Nuitee
S
Steven • solo_traveller • us
9
Pros:

Room was clean and smelled clean

Cons:

The woman was on her phone the whole time while I was checking in

2026-08-22 • via Nuitee
J
James • solo_traveller • us
5
Pros:

The price was fair

Cons:

The outlet was falling out of the wall and there wasn't even any coffee

2026-08-17 • via Nuitee
K
Kateryna • couple • us
7
2026-08-12 • via Nuitee
D
Dawn • couple • us
4
2026-08-09 • via Nuitee
R
Ronald • solo_traveller • ca
7
Pros:

The staff, front desk guy Ali was very helpful

Cons:

Not the cleanest. But comfortable

2026-08-08 • via Nuitee
C
Cory • solo_traveller • us
10
2026-07-25 • via Nuitee
J
John • couple • us
8
2026-07-22 • via Nuitee
G
Gary • couple • us
7
Just what we were looking for
Pros:

You get what you pay for. We were looking for a reasonable or cheap place to sleep for 8 hours.

Cons:

Parking was tight. The painted lines were a bit close!

2026-07-20 • via Nuitee
S
Smith • solo_traveller • us
2
Grossed out
Pros:

The bed was soft.

Cons:

The showervwas so dirty I wouldn't even put it inside the bathtub to shower. I was grossed out. Plus the bath tub wouldn't drain. I was just disgusted. Then there was something gross on the bed quilt thing they had folded on the bed. Me and my husband took it off. Around the bottom of the toilet was very dirty, the cleaner definitely missed that or just don't care. We will never stay there again.

2026-07-20 • via Nuitee
A
Anne • solo_traveller • us
4
2026-07-14 • via Nuitee