Smart Extended Stay

Hotels
5.6 (372 reviews)
1909 Harper Rd , Beckley , us
+1 304-255-2161

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Garden
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Friendly staff
Comfortable beds
Cons:
Misleading room quality
Limited amenities
Poor value for money

Categories

Cleanliness
8.7
Guests consistently praised the overall cleanliness of the rooms and common areas.
Service
5.7
Mixed reviews on service, with some guests appreciating the staff's helpfulness while others reported delays and lack of assistance.
Location
7.9
Generally positive feedback on the convenient location near key amenities and attractions.
Room Quality
4.6
Rooms received mixed reviews, with complaints about discrepancies between advertised photos and actual room conditions.
Amenities
5.3
Limited amenities available, with some guests mentioning a lack of expected services like ice, cups, and an exercise room.
Value for Money
3
Many guests felt the accommodation did not provide value for the price paid, citing outdated furnishings and misrepresented features.
Food and Beverage
5
Mixed reviews on the breakfast and dining services, with some guests noting the lack of variety or quality.
Overall Experience
4.6
Overall experience varied greatly, with some guests expressing deep dissatisfaction and cautionary recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 20:06

Property Description

Modern Accommodations
Experience comfort and convenience in our well-equipped rooms with flat-screen TVs and free WiFi.

Relaxing Outdoor Amenities
Unwind in our garden or enjoy a BBQ with our on-site facilities.

Convenient Location
Stay just minutes away from the Beckley-Raleigh County Convention Center and the Raleigh County Memorial Airport.

To reserve your stay at Smart Extended Stay, book now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BKW

Location

Guest Reviews

5.6
Based on 372 reviews
Cleanliness: 8.7
Service: 5.7
Location: 7.9
Room Quality: 4.6
Amenities: 5.3
Value for Money: 3
Food and Beverage: 5
Overall Experience: 4.6
A
Alecia • family_with_children • us
10
2026-09-12 • via Nuitee
V
Virginia • solo_traveller • us
6
2026-09-01 • via Nuitee
S
Sara • family_with_children • us
1
Being lied to about getting money back and then also the bugs
Cons:

No refunds after being told I was getting one

2026-08-30 • via Nuitee
S
Steven • solo_traveller • us
9
Pros:

Room was clean and smelled clean

Cons:

The woman was on her phone the whole time while I was checking in

2026-08-22 • via Nuitee
J
James • solo_traveller • us
5
Pros:

The price was fair

Cons:

The outlet was falling out of the wall and there wasn't even any coffee

2026-08-17 • via Nuitee
K
Kateryna • couple • us
7
2026-08-12 • via Nuitee
D
Dawn • couple • us
4
2026-08-09 • via Nuitee
R
Ronald • solo_traveller • ca
7
Pros:

The staff, front desk guy Ali was very helpful

Cons:

Not the cleanest. But comfortable

2026-08-08 • via Nuitee
C
Cory • solo_traveller • us
10
2026-07-25 • via Nuitee
J
John • couple • us
8
2026-07-22 • via Nuitee
G
Gary • couple • us
7
Just what we were looking for
Pros:

You get what you pay for. We were looking for a reasonable or cheap place to sleep for 8 hours.

Cons:

Parking was tight. The painted lines were a bit close!

2026-07-20 • via Nuitee
S
Smith • solo_traveller • us
2
Grossed out
Pros:

The bed was soft.

Cons:

The showervwas so dirty I wouldn't even put it inside the bathtub to shower. I was grossed out. Plus the bath tub wouldn't drain. I was just disgusted. Then there was something gross on the bed quilt thing they had folded on the bed. Me and my husband took it off. Around the bottom of the toilet was very dirty, the cleaner definitely missed that or just don't care. We will never stay there again.

2026-07-20 • via Nuitee
A
Anne • solo_traveller • us
4
2026-07-14 • via Nuitee
S
Summer • solo_traveller • us
1
Pros:

The price

Cons:

The staff was rude the room was dirty

2026-07-09 • via Nuitee
C
Cameron • solo_traveller • us
10
2026-07-04 • via Nuitee
A
Ashley • family_with_children • us
10
2026-07-02 • via Nuitee
M
Mary • extended_group • us
3
Could've been better
Pros:

Beds

Cons:

it was dirty

2026-07-01 • via Nuitee
T
Taylor • solo_traveller • us
9
Pros:

Staff was wonderful. Place was clean. Great place for the money. I will go back for sure. Felt very safe there.

2026-06-27 • via Nuitee
F
Freddie • solo_traveller • us
3
At $50 for the night, I guess you get what you pay for - someplace to rest from the road. I would not stay at this locat
Pros:

Not much. Proximity to interstate hwy about the only thing

Cons:

Looks nothing like the photos; older furniture; unsure of the cleanliness of the carpet in the room; a lot of questionable characters around the property made me nervous about leaving my car parked in the lot; the young lady that checked me in wasn’t very personable

2026-06-26 • via Nuitee
M
Michael • couple • us
6
It was fine.
2026-06-26 • via Nuitee