Holiday Inn Lubbock South by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (314 reviews)
6107 Justice Avenue , Lubbock , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Dirty pool
Issues with cleanliness
Breakfast not available

Categories

Cleanliness
6.89
Several reviews mention unclean conditions such as dirty floors and a filthy pool.
Service
9.86
Most reviews praise staff as friendly and helpful, though there were some negative instances.
Location
9.9
The location is frequently highlighted as excellent.
Room Quality
8.35
Rooms are spacious and comfortable, but some issues with cleanliness noted.
Amenities
8.38
Good amenities like a pool and gym but some guests had issues with cleanliness.
Value for Money
8.84
Guests generally felt the price was acceptable but some noted high rates during peak times.
Food and Beverage
6.39
Several complaints about the lack of food options and breakfast availability.
Overall Experience
9.36
Mixed reviews, with many enjoying their stay but several expressing dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:24

Property Description

Modern Accommodations with Convenient Amenities

Experience comfort and convenience at Holiday Inn Lubbock South, an IHG Hotel. Unwind in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and cozy bedding. Indulge in delicious meals at our restaurant or grab a drink at the bar.

Wellness and Relaxation

Maintain your fitness routine at our on-site fitness center, then rejuvenate in the sauna and hot tub. Whether you're here for work or leisure, take advantage of our business center for all your professional needs.

Accessible Location and Services

Conveniently located just 11 km from Jones AT&T Stadium, with free private parking and a 24-hour front desk, we ensure a hassle-free stay. Book your stay at Holiday Inn Lubbock South, an IHG Hotel, and make your trip to Lubbock unforgettable.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 314 reviews
Cleanliness: 6.89
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 6.39
Overall Experience: 9.36
J
James couple us
9
2026-06-25 via Nuitee
D
Deanna family_with_children us
5
Clean and safe location, but overall poor value.
Pros:

we liked the size of the rooms and the separation between living room and bedroom.

Cons:

The mini-fridge was not cold enough - it was not able to re-freeze our ice packs for our cooler. The A/C did not seem to cool as well as it should have. The breakfast was not good enough to pay for (croissants were stale, bacon was soggy, fruit was not fresh or overly fresh to the point of rotten, the coffee cups were tiny) - you can find places offering better breakfasts included in a room rate at this level.

2026-06-21 via Nuitee
F
Flint couple us
10
2026-06-20 via Nuitee
F
Flint couple us
10
2026-06-20 via Nuitee
L
Lisa extended_group us
4
Pros:

Hotel was not very clean. Poor customer service

Cons:

Cleaner facility. Update and repair broken things

2026-06-01 via Nuitee
M
Marianne couple de
8
ich habe mich vor allem wegen dem sehr freundlichen und zuvorkommenden Personal sehr wohl gefühlt
2026-05-16 via Nuitee
D
Darlene couple us
10
2026-05-09 via Nuitee
J
Jennifer couple us
1
They sill sell you out.
Pros:

There was nothing we liked because the room was sold to someone else.

Cons:

The communication from IHG and from the hotel staff. Let me go into length on that... The reservation was made 2 months ago on a 3rd party site. When we arrived at the hotel, we were informed by the staff they had sold the room to someone else. There was ZERO communication sent to use before driving 6 hours to arrive at a hotel that had sold our reservation.

2026-04-28 via Nuitee
D
Ds solo_traveller us
10
Great place to stay.
Cons:

Nothing

2026-04-26 via Nuitee
M
Marie solo_traveller us
10
We were there for family emergency and stayed comfortably here.
Pros:

Clean and updated. Really nice place to stay. Easy access to highway and numerous stores on area. WE didn’t have to travel far for anything.

Cons:

Had issue with tv at first but we unplugged it when we plugged it back in it was fine. More food options at the bar would have been nice but still decent food.

2026-04-21 via Nuitee
B
BEATRIZ extended_group mx
8
2026-04-13 via Nuitee
D
Dajiah family_with_children us
7
2026-03-30 via Nuitee
B
Brenda couple us
10
Pros:

Good close to stores and quiet rooms

2026-03-26 via Nuitee
L
Latisha family_with_children us
9
Pros:

It was clean and quiet

Cons:

No one cleaned the pool area. Lots of hair on the floor and tables

2026-03-23 via Nuitee
C
Charles family_with_children us
8
Pros:

Breakfast was ok… it sufficed

Cons:

“Burger Theory” wasn’t very good.. side salad was horrible, like they didn’t have fresh lettuce so they cut up the stalk to stretch… kids eat free… so they gave about 5 French fries w/ chicken strips

2026-03-10 via Nuitee
W
winegar/mcgehee solo_traveller us
9
2026-02-24 via Nuitee
D
Dondell couple us
10
2026-02-23 via Nuitee
T
Teresa family_with_children us
7
Cons:

The room (#331) smelled like mildew.

2026-02-14 via Nuitee
L
Luz family_with_children us
9
Pros:

We slept peacefully

Cons:

It was kind of hidden

2026-02-12 via Nuitee
J
Janiya family_with_children us
8
2026-01-19 via Nuitee