The Calile Hotel

Hotels
TFE Hotels Collection
9.2 (1398 reviews)
48 James Street , Brisbane , au

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great staff
Stylish decor
Excellent location
Cons:
Food service issues
High prices for parking
Noise and crowding in facilities

Categories

Cleanliness
8.96
Cleanliness was not explicitly highlighted; concerns about food service hint at possible cleanliness issues.
Service
10
Staff were frequently praised for their friendliness and attention.
Location
9.93
Great location near shopping, dining, and attractions.
Room Quality
9.47
Rooms were described as modern and comfortable.
Amenities
8.92
Amenities were decent; however, food service and pool seating raised concerns.
Value for Money
8.45
Guests found the hotel expensive considering some service issues.
Food and Beverage
7.91
Food service was criticized for quality and value.
Overall Experience
9.96
Overall positive sentiment despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:35

Property Description

Luxurious Accommodation
Indulge in the generous guest rooms at The Calile Hotel, designed for ultimate comfort and style. From city views to poolside relaxation, each room offers modern amenities and thoughtful touches for a memorable stay.

Dining Excellence
Satisfy your culinary cravings at the four on-site restaurants, offering a diverse range of dining experiences. Whether you're in the mood for Mediterranean cuisine, steak and oysters, or sushi delights, The Calile Hotel ensures a gastronomic adventure for every palate.

Wellness Oasis
Unwind and rejuvenate at the hotel's spa facilities, where a holistic wellness experience awaits. From skin health treatments to beauty essentials, immerse yourself in relaxation. Don't miss the chance to lounge by the outdoor pool or enjoy a cocktail in a poolside cabana for the ultimate tranquil escape.

Book your stay at The Calile Hotel now for an unforgettable Brisbane getaway.

Important information:

When booking more than 6 rooms, different policies and additional supplements may apply.

Please note that there is a 1.2% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 1.8% charge when you pay with an AMEX or Diners credit card.

Please note that there is a 2.8% charge when you pay with a JCB credit or China UnionPay credit card.

Please be aware, The Calile Hotel does not accept cash at any facility.
Please note that "James Street will be up a little later than usual over the stay date/s selected while nearby council night works take place. They'll run Sunday to Thursday nights, starting 12 January, and should be completed by mid-February.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1398 reviews
Cleanliness: 8.96
Service: 10
Location: 9.93
Room Quality: 9.47
Amenities: 8.92
Value for Money: 8.45
Food and Beverage: 7.91
Overall Experience: 9.96
M
Maria couple au
10
2026-04-18 via Nuitee
M
MlbTraveller2018 Friends getaway Noosa, Sunshine Coast, Queensland
10
Simply fabulous!
Pros:

This was our first stay and hopefully not our last. We had two nights for a birthday celebration. We really love this hotel. Large, spacious, modern and sensibly styled room with comfortable bed, good pillows and air conditioning. Lots of natural light with a view of the city. The hotel has a very European feel about it. We loved Hellenika’s restaurant for breakfast and snacks & cocktails by the pool. If this hotel was ‘adults only’, it would be perfect. It is quite family orientated which is fine but we did find it a bit irritating laying by the pool and having kids jump, splash and make noise all day long with parents too focused on sunning themselves and sipping cocktails rather than look after their children. It did get a little tiring. The pool is well managed but there are limited beds so it can be a challenge to find somewhere so lay down. We waited for about 30 minutes on both days to find somewhere which was a little frustrating. Families spread out and do take quite a lot of the space. Nonetheless, this hotel really sets a high standard and is exceptional. We opted to pay $40 a day and park under the building. Staff throughout the hotel are friendly, helpful and warm. The hotel is perfectly located with lots of shops and other restaurants located close by. We will definately be back!

2026-04-17 via Tripadvisor
M
marysO1831HW NONE
10
An exceptional stay
Pros:

Every detail was thoughtfully considered. The rooms were spacious and beautifully appointed with little touches that made our stay truly special. From luxurious beds with pillow menus and motorised block-out blinds to beautiful linen robes, plush towels and filtered water stations.

The standout was the poolside experience which was vibrant, relaxed and elevated by live DJs, creating a space that was hard to leave.

The staff were warm and welcoming and on the rare occasion we stepped outside the hotel, the added bonus of discounts at the surrounding stores in the precinct was a thoughtful inclusion.

It’s rare to find a place where every element feels so well considered.

2026-04-13 via Tripadvisor
A
amandal162026 NONE Melbourne, Victoria
10
I’ll always come back here
Pros:

The Calile never misses. Every stay is consistently exceptional. Whether it’s a girls’ trip, a couples getaway or a solo reset, every detail feels thoughtfully considered, with staff who are warm, attentive and accommodating

2026-04-10 via Tripadvisor
R
Renee family_with_children au
7
Nice to try, falling short in basic areas.
Pros:

Aesthetically the property looks lovely. Ammenities are nice. But they fell short in many areas.

Cons:

No availability at the pool. By 8am everyday, every lounger by the pool was already taken, it was impossible to get a spot by the pool at any other time. Slow service at breakfast, 40 minute wait for food after you ordered it, although it was good. Poor make up of rooms daily, shower ammenities weren’t replaced, toilet paper wasn’t replaced, face clothes weren’t replaced. Beds were pulled up and not properly made. The bathroom toilets at Hellenika were in need of a clean, around the back of the toilet was really dirty, built up grime.

Check in is 2pm but we had to wait until 2:25pm for our room as it wasn’t ready.

Rooms were made up or cleaned until 3:30pm each day which was just too late in the day.

For the price you’d expect a complimentary bottle of water in the room you can refill, there was none.

Nice so try but wouldn’t go back.

2026-04-10 via Nuitee
7
726graham NONE
10
Feels like an Exotic overseas destination. Yet located in Brisbane Australia
Pros:

A world class hotel with outstandiing staff, location, facilities, style and gorgeous architectural features. Conveniently located in one of Brisbane's most desired locations Fortitude Valley.

2026-04-09 via Tripadvisor
N
nasser couple om
10
2026-04-09 via Nuitee
N
Nicole couple au
10
Amazing.
Pros:

Wonderful vibe. Would recommend to anyone. The pool is wow.

Cons:

I felt invisible. Waited a long time to be greeted each morning and given a table for breakfast. Lobby bar. They then forgot to take my order. I didn’t complain but it gave me the ick.

2026-04-08 via Nuitee
S
Sven family_with_children au
3
Vomit in the kitchenette cabinet
Pros:

Every Easter our family visits the Calile for a staycation. Pool is great. Food is great. Service is exceptional

Cons:

The holidaymakers prior to us must have had a big night and vomited inside the kitchenette cabinet. The room smelled of vomit. The staff had to come in on both nights to spray the room and clean the cabinet. They did it promptly on both occasions, but still didn't make for a pleasant stay.

2026-04-07 via Nuitee
S
SJRCalile NONE Brisbane, Brisbane Region, Queensland
6
Vomit in the kitchenette cabinet
Pros:

The holidaymakers prior to us must have had a big night and vomited inside the kitchenette cabinet. The room smelled of vomit. The staff had to come in on both nights to spray the room and clean the cabinet. They did it promptly on both occasions, but still didn't make for a pleasant stay.

2026-04-06 via Tripadvisor
A
Ashley extended_group nz
8
2026-04-06 via Nuitee
K
Karen couple au
10
Pros:

Staff were friendly and there were plenty of them around
The rooms were amazing, very clean and the most comfortable bed and the pillows were the best I’ve ever slept on
The location was great

2026-04-06 via Nuitee
C
Cassandra couple au
10
2026-04-06 via Nuitee
D
Dennis couple au
10
Brilliant!
Pros:

Everything the location the staff the restaurants! One of our favourite places to go to!

2026-04-02 via Nuitee
S
stevevasilas Business Sydney, New South Wales
10
best stay
Pros:

Great hotel to stay at and the staff and facilities are excellent. Great in-house dining experience, Pool was amazing and would only stay here when I come back to Brisbane.

2026-03-31 via Tripadvisor
P
philippawright24 NONE Clive, Hawke's Bay Region, North Island
10
They get this right!
Pros:

Everything about this stay lives up to your expectations
Amazing ambience, efficient friendly staff, fabulous facilities. Loved it.

2026-03-30 via Tripadvisor
E
Erin couple au
10
Classy and beautiful
Pros:

Absolutely stunning hotel with such friendly and kind staff

Cons:

The balcony was very small but the rest of the room was beautiful

2026-03-30 via Nuitee
S
Sarah couple au
10
2026-03-30 via Nuitee
A
Azzarello extended_group au
7
2026-03-29 via Nuitee
C
Caitlin couple au
10
Fun weekend getaway
Pros:

Lots of amenities

Cons:

N/a

2026-03-29 via Nuitee