The Frogmill

Hotels
Independent
9.2 (117 reviews)
A436, Shipton Oliffe, Cheltenham, England, GL54 4HT , Cheltenham , GB

Pets allowed

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Free self parking
Banquet hall
See all facilities

Review Highlights

Pros:
Fantastic staff
Great location
Good food quality
Comfy beds
Cons:
Cleanliness issues
Overpriced drinks
No iron provided
Small room size

Categories

Cleanliness
8.68
There were cigarette ends outside that were not cleaned, indicating cleanliness issues.
Service
9.99
Staff were fantastic and went out of their way to ensure needs were met.
Location
9.69
A lovely hotel situated in a good location for exploring the Cotswolds.
Room Quality
8.64
Room was small and had issues with sound, impacting overall comfort.
Amenities
9.67
Superior room was excellent with a good shower and bath.
Value for Money
8.13
Many felt it was overpriced for the amenities and services provided.
Food and Beverage
9.18
Food was of very good standard, but breakfast and drinks were considered overpriced.
Overall Experience
9.65
A lovely stay overall with potential for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:31

Property Description

Discover the charm of The Frogmill, where comfort meets picturesque scenery in the heart of Cheltenham.

Tranquil Views
Relax and unwind on our inviting terrace or in the lush garden, offering stunning views that inspire peace and serenity.

Modern Comforts
Enjoy complimentary wireless internet in one of our 28 well-appointed guestrooms, complete with flat-screen televisions and digital programming for your entertainment. Each room features a private bathroom with complimentary toiletries and essential amenities for a restful stay.

Gastronomic Delights
Savor delicious meals in our onsite restaurant, featuring a delightful English breakfast every morning. Wind down at our bar/lounge with a refreshing drink after a day of exploration.

Experience the perfect getaway at The Frogmill—your ideal destination awaits. Book your stay today!

Important information:

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 117 reviews
Cleanliness: 8.68
Service: 9.99
Location: 9.69
Room Quality: 8.64
Amenities: 9.67
Value for Money: 8.13
Food and Beverage: 9.18
Overall Experience: 9.65
R
Rejean
10
Pros:

It could not be better
Beautiful place to stay and eat

2025-10-10 via Nuitee
I
IAN
10
Pros:

Everything about Frogmill was absolutely perfect from the pet friendly accommodation to the excellent food. Great choice for our over night stop on our way home from our holiday

2025-10-07 via Nuitee
D
donna
10
Pros:

Fantastic

2025-10-02 via Nuitee
D
Darren friends
8
Pros:

Cigarette ends outside and not cleaned.
No iron in room and asked several times for one, to no avail.
Chosen main course was very nice, pudding not so.

2025-09-22 via Nuitee
B
Brian family
10
Pros:

Staff were fantastic! They went out of their way to make sure we had everything we needed. Rooms were clean and well-appointed.

2025-09-09 via Nuitee
B
Becca partner
4
Pros:

Lovely hotel and restaurant but the walls were paper thin so had a very bad experience trying to sleep. The room was also pretty small so felt like the value was a bit off. Could hear conversations clearly and cleaning team and front desk were especially loud early both days. Lovely people though, and if you were just going to eat it’s a great spot.

2025-08-31 via Nuitee
L
Lee partner
10
Pros:

A lovely hotel situated in a good location for exploring the Cotswolds. Superior room was excellent. A nice size with a double shower and bath. Bed was comfy. Hotel restaurant had a good choice and food was of a very good standard. Breakfast particularly set us up well for the day. Hotel staff were also welcoming and very helpful. We would definitely stay here again.

2025-07-29 via Nuitee
N
Noreen
4
Not worth the money
Pros:

Overpriced breakfast.
Overpriced drinks
Staff not that helpful
Room dark
Nice ambience and first impression.
Poor overall and not worth money

2025-07-23 via Nuitee
M
Michael family
10
Pros:

Lovely 2 night stay. Great staff. I would stay here again.

2025-07-21 via Nuitee
J
Jack
10
Pros:

Lovely stay whilst I was working in Cheltenham. Rooms and food are great.

2025-07-04 via Nuitee
S
Stephen partner
10
Pros:

Fantastic experience great service 👍

2025-06-17 via Nuitee
R
Robert
10
Pros:

Quirky, historic, characterful hotel, staff both pleasant & courteous. Spiral staircase with roped handrail to "signature room" might be challenging for some, but worth the effort.

2025-06-07 via Nuitee
D
Debra
8
Beautiful for couples not for children
Pros:

Beautiful property for couples or singles. Would not recommend for children. Charged 7.5 pounds for each 1 1/2 and 3 1/2 year olds for breakfast.

Location is good, food was good. Our room on the top floor might be a bit hot in warm weather. Opening window let in mosquitos.

2025-05-25 via Nuitee
T
tarquin
8
Pros:

Excellent value for money with high level of service

2025-05-14 via Nuitee
J
Jennifer partner
8
Pros:

Lovely looking property. Enjoyed our stay but expensive considering the facilities could have been cleaner, e.g. the shower

2025-05-09 via Nuitee
A
Angela friends
8
Pros:

Great food!

2025-05-08 via Nuitee
S
Sharon
10
Pros:

Reception were so friendly and helpful.

2025-04-29 via Nuitee
J
Jack
10
Pros:

Fantastic stay highly recommended

2025-04-04 via Nuitee
I
Irek
10
Pros:

Great place

2025-03-30 via Nuitee
R
Robert
10
Perfect place to stay!
Pros:

We have previously stayed at the Frogmill and did not hesitate to rebook and will definitely return next year. The staff are wonderful, the food delicious and the setting is perfect.

2025-03-15 via Nuitee