AKA Marylebone

Hotels
AKA Hotels
10 (40 reviews)
5 Bentinck Street, London, England, W1U 2EG , London , GB

Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Steam room
Elevator
Safe-deposit box at front desk
Multilingual staff
Free use of nearby fitness center
Porter/bellhop
See all facilities

Review Highlights

Pros:
Helpful friendly staff
Great value for money
Cons:
Needs more maintenance
Bathroom and towels issues

Categories

Cleanliness
10
Bathrooms and towels need to be changed.
Service
10
Super friendly & supportive staff.
Location
10
Standard quality for this hotel tier.
Room Quality
10
Standard quality for this hotel tier.
Amenities
10
Standard quality for this hotel tier.
Value for Money
10
Great value for money.
Food and Beverage
10
Standard quality for this hotel tier.
Overall Experience
10
I enjoyed my stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:39

Property Description

Luxurious Accommodations

Indulge in a stay at one of the 9 individually decorated guestrooms, each equipped with fireplaces and Smart televisions. The kitchens feature modern amenities such as refrigerators, stovetops, and microwaves. Enjoy premium TV channels and iPod docking stations for entertainment, and stay connected with complimentary wireless internet access. With safes, desks, and phones for free local calls, convenience is at your fingertips.

Prime Location

Located in the heart of London, AKA Marylebone offers a central spot just a short walk from iconic landmarks. Explore nearby attractions like Selfridges, Baker Street, and Regent Street. With easy access to transportation hubs, you can effortlessly navigate the city.

Top-Notch Services

Unwind in the steam room, take advantage of concierge services, and enjoy complimentary amenities such as wireless internet and dry cleaning/laundry services. The hotel's 24-hour front desk and multilingual staff ensure your every need is met with efficiency and care.

Book your unforgettable stay at AKA Marylebone and experience luxury in the heart of London.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gap period enforced between guest stays - 48 hours

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

10
Based on 40 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
L
Lorraine solo_traveller gb
10
Helpful friendly staff. I enjoyed my stay.
Pros:

Home from home

Cons:

It was perfect

2025-12-10 via Nuitee
S
Samuel family_with_children es
9
2025-11-19 via Nuitee
A
Abeer family_with_children ae
4
Great value for money yet needs more maintenance and change of things specifically the bathroom and towels.
Pros:

Super friendly & supportive staff, with a great value for money.

Cons:

The faculties are over used & the bathrooms & towels need to be changed.

2025-08-10 via Nuitee
M
Maria family_with_children ru
10
2025-07-08 via Nuitee
L
Ligongo couple gb
9
2025-07-03 via Nuitee
P
Philip couple au
10
2025-07-01 via Nuitee
P
Peter young couple au
9
Superb
2025-06-08 via Nuitee
L
Leah family with young children au
10
Perfect first couple of days in London. Would 100% recommend.
Pros:

The staff at AKA were so lovely from the moment we walked in the door. We arrived early off a long flight from Australia and were able to get an early check in because no one had stayed the night before. The service from the reception was wonderful. It was quiet and cozy. Bed was comfortable and the apartment had a lovely relaxing feel to it. The disabled bathroom was tricky with the shower being open but actually we didn’t find it bothered us too much. The staff gave us multiple floor mats so it’s was easy to dry up and we were travelling with a teenager so maybe I’m just used to water on the floor. Definitely would stay again and would highly recommend. Worth the money and a lovely quiet area behind Oxford st.

Cons:

Nothing

2025-05-18 via Nuitee
E
Elizabeth family
8
Pros:

A suitable place to stay for a quick /short stay in central london

2025-05-15 via Nuitee
T
Turki solo traveller sa
10
Exceptional
2025-05-14 via Nuitee
K
Keith young couple gb
9
Excellent staff, Excellent room
2025-05-06 via Nuitee
N
Nashun family with young children de
10
Top facilities and very helpful staff
Pros:

We loved our stay. The location is top and the facilities are very modern. Something which is not so common in London. Our flat is very quiet as well. Compared to the first flat we stayed near British Museum, it is such an upgrade here!

2025-04-17 via Nuitee
R
Rai young couple gb
10
Great staff, very polite amazing views from the balcony the room was nice and clean. The amenities were amazing.
Pros:

The staff were incredibly friendly

Cons:

Absolutely nothing everything was perfect

2025-04-06 via Nuitee
A
Amita group in
8
Very good
Pros:

The staff was very kind and helpful. The room was newly renovated with modern furnishings.

Cons:

The towels were a bit worn out and fraying.

2025-04-06 via Nuitee
A
Aditya group in
9
Great stay!
Pros:

Staff was great very helpful. Especially Eman.
Superb location and very clean and functional and comfortable flats.

Cons:

The lower ground rooms had less light - but that was expected.

2025-04-01 via Nuitee
P
Philip review category business travellers gb
10
Excellent location and very comfortable
Pros:

Fantastic location for what we required.
Much bigger than expected and very clen and tidy.
Excellent staff and very welcoming and helpful.

2025-03-25 via Nuitee
Y
Y1645ZRdouglass Family
10
Great Location! Great Place! Great Staff!
Pros:

We made #7 our London home for three weeks. The location is perfect: close to great shops, food and music. The place was well furnished, comfortable, clean and quiet. The staff team are amazing. I highly recommend AKA Marylebone and will return.

2025-03-17 via Tripadvisor
G
G1469FSgb Business
10
Nice Rooms; Great Service!!!
Pros:

Very nice accommodations in a great location. Most importantly, the GM (Shellie-Ann) and her team are absolutely great! Everyone was very friendly, helpful and attentive.

The only negative was construction noise from next door, which started early in the morning. Despite this, I would definitely stay there again!

2025-03-04 via Tripadvisor
K
karensL9647CH Family
10
Highly Recommend!
Pros:

I can't say enough about both the accomodation and service at AKA Marylebone. It's difficult to find a (relatively) affordable place for 3 travelers where you're not bumping into each other and the 1 BR (with a cot) had a really nice amount of space. The 2nd room with living room/kitchentte/dining area was a wonderful bonus space (I put the cot there, but it would fit in the bedroom too, no problem). Everything was clean and outritted beautifully. And the front desk staff was AMAZING from booking through check-out - helpful, courteous and solicitous. Marylebone was a pretty, fun, central area to stay in. We had a great trip. Definitely recommend!

2025-01-30 via Tripadvisor
9
994alliey Family
10
Wonderful staff + hotel!!
Pros:

The AKA Staff could not have been more helpful, communicative and responsive during our stay. Shellie-Ann and her team went above and beyond to ensure our room was ready with any deliveries, groceries or rentals for the week that we were there. They made our stay seamless from start to finish; I could not recommend this hotel or the lovely people working here more!!

2024-12-12 via Tripadvisor