Hotel Santika Premiere Ambon

Hotels
Santika Premiere
7.6 (84 reviews)
Jalan Jendral Sudirman No. 88 , Ambon , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Decent amenities
Cons:
Dirty rooms
Noisy environment
Poor food quality

Categories

Cleanliness
6.11
Several reviews mentioned lack of cleanliness, with dirty rooms and pool.
Service
9.08
Positive feedback about staff friendliness and helpfulness.
Location
8.12
Good location near supermarket and central amenities.
Room Quality
7.07
Rooms need some renovation, but there are positives about comfort.
Amenities
7.6
Amenities are decent, but some mentioned limitations such as the fitness room.
Value for Money
8.06
Standard pricing for the level of service and amenities provided.
Food and Beverage
7.11
Some food experiences were negative, such as the quality of restaurant offerings.
Overall Experience
7.68
Mixed experience with notable highlights and significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:06

Property Description

Luxurious Accommodation
Hotel Santika Premiere Ambon offers 4-star accommodation in Ambon with air-conditioned rooms and free WiFi. Each room is equipped with a flat-screen TV, kettle, and some even feature a balcony with city views.

Dining Options
Indulge in a variety of cuisines at the on-site restaurant, serving American, Chinese, and Indonesian dishes. Halal options are also available upon request, catering to diverse preferences.

Convenient Amenities
Enjoy the outdoor swimming pool and make use of the reliable room service during your stay. Additionally, the multilingual staff at the 24-hour front desk ensure seamless assistance throughout.

Book your stay at Hotel Santika Premiere Ambon for a memorable and comfortable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 12 years old and over stay for Rp 400,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 84 reviews
Cleanliness: 6.11
Service: 9.08
Location: 8.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 7.68
J
Johannes couple nl
6
het zou de duurste hotel van ambon zijn, maar als uitvals basis was het wel oke
Pros:

je had beneden een supermarkt

Cons:

de zwembad zat helemaal vol met kinderen en het water was niet helder en schoon

2026-01-26 via Nuitee
B
Ben couple nl
10
Great
Pros:

Breakfast

Cons:

Swimmingpool

2026-01-24 via Nuitee
T
Tebetah family_with_children nl
7
Leuk
Pros:

Goed

2026-01-19 via Nuitee
T
Tebetah family_with_children nl
7
Uitstekend
Pros:

Uitstekend

Cons:

Was goed

2026-01-19 via Nuitee
A
Ariel family_with_children nz
6
Cons:

There was a considerable wait for check-in.

2026-01-08 via Nuitee
A
Ariel family_with_children nz
5
Pros:

The location and dining options were satisfactory. The bed provided comfort; however, despite reserving a double room, only two single beds were provided.

Cons:

There was a considerable wait for check-in, and the air conditioning in the lobby was not functioning optimally.

2026-01-08 via Nuitee
M
Mireia couple cu
6
2026-01-02 via Nuitee
M
Massimo family_with_children it
6
Pros:

Bed and view

Cons:

Pool full of kids ,dirty and only table for smoking
Bed linen not perfect clean
Rooms need some renovation

2025-12-30 via Nuitee
R
R family_with_children nl
9
2025-12-25 via Nuitee
J
Johanna couple nl
9
Uitstekend
Pros:

Personeel , kamer, eten

Cons:

Doucheruimte vol met roest

2025-12-05 via Nuitee
M
Matthijs Bremmer solo_traveller nl
7
2025-12-04 via Nuitee
F
FIFI ARIANI MUSTIKA solo_traveller id
9
2025-11-20 via Nuitee
R
Ron extended_group id
8
Plezierig
Pros:

Service

Cons:

😀

2025-11-20 via Nuitee
J
jantje couple nl
5
Gied
Pros:

Goed

Cons:

Avond eten duurt zo lang

2025-11-18 via Nuitee
J
Jose couple gb
2
Awful
Pros:

Very noisy with little sound proofing. Poor restaurant with western food pizza made with ketchup and not pizza sauce. Difference pizza to what was ordered (got chicken frankfurters instead of ground beef). Had to argue with staff for discount since they didn’t give me what I ordered. Couldn’t pay on the room so had to head up to get credit card. Had to unscrew light in bathroom as there was no way to switch it off to sleep.

2025-11-17 via Nuitee
B
Bobby extended_group nl
8
2025-11-16 via Nuitee
D
Diana family_with_children nl
8
Goed 👍🏽
Pros:

De service van het personeel. Mijn kamer was gehorig en een huilende baby en kreeg gelijk een andere kamer. En die was heel fijn. En de locatie is heel centraal.

Cons:

In de eerste kamer waren mieren en het was gehorig. En door de moskeeën in de omgeving werd je vroeg gewekt. Maar doordat ik een kamer aan de achterkant kreeg was het minder en heel schoon.

2025-11-16 via Nuitee
B
Bobby extended_group nl
7
2025-11-16 via Nuitee
G
Goldsmith family_with_children gb
8
Pros:

Good location.
Nice staff.

Cons:

We had the execitive suite which was the only room available so lovely rooms but expensive.

2025-11-08 via Nuitee
T
Theodora extended_group nl
5
Een hotel met 4 sterren. Zeker niet waard. Vergane glorie!
Pros:

Het warme water in de douche. Uitgebreid ontbijt.

Cons:

Niet schoon!

2025-11-08 via Nuitee