The ONE Hotel Astana

Hotels
9 (529 reviews)
Qadyrghali Zhalayyri Street 8 , Astana , KZ
+7 771 222 2400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Excellent food
Cons:
Lighting issues in rooms
Drainage problem in bathroom

Categories

Cleanliness
8.25
Minor issues with cleanliness reported, specifically in lighting and drainage.
Service
9.75
Consistently positive sentiments regarding the helpful and polite staff.
Location
9.25
Conveniently located with easy access to various points in the city.
Room Quality
8.75
Spacious rooms with some concerns about lighting controls.
Amenities
8.25
Basic amenities available; satisfaction noted but not highlighted as exceptional.
Value for Money
9.25
Guests feel the hotel offers good value for its pricing.
Food and Beverage
9.25
Excellent feedback on the restaurant and its offerings.
Overall Experience
9.25
Guests reported a highly positive overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:36

Property Description

Luxurious Accommodation
Experience comfort and style at The ONE Hotel Astana. Our air-conditioned rooms are equipped with modern amenities including a flat-screen TV, minibar, and private bathroom.

Wellness and Dining
Indulge in a spa treatment, relax in the sauna or hammam, and savor delicious meals at our restaurant. Start your day with a buffet or à la carte breakfast and unwind at the in-house bar.

Convenient Location
Located just 3.4 km from Bayterek Monument, our hotel offers easy access to popular attractions like Expo 2017 Astana. Guests can also enjoy hiking and cycling nearby.

Book your stay at The ONE Hotel Astana now to enjoy a memorable experience in Astana.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 529 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
P
pierre • solo_traveller • fr
6
For one night ,,, not more
Pros:

Staff

Cons:

Average room

2026-09-19 • via Nuitee
M
Muratbek • solo_traveller • kz
9
2026-09-16 • via Nuitee
V
Volodymyr • solo_traveller • kz
5
Doesn’t worth $200/day, that I paid.
Cons:

Personnel at the reception desk don’t speak English. Quite unusual for 4 stat hotel. Poor quality breakfast for people who haven’t been used to Chinese cuisine. Overpriced

2026-09-14 • via Nuitee
T
TatyanaC • solo_traveller • ae
10
Pros:

Spacious room and very clean,, comfortable bed, amazing service. I ordered a sirloin steak from the restaurant and it exceeded my expectations. Michelin star quality!
The hotel is situated in a very quiet area next to the park and Isar river.

2026-09-11 • via Nuitee
M
Muhammad • couple • kz
10
The location was excellent, right near the park, and the surroundings were very pleasant. The hotel has a nice atmospher
Pros:

The location was excellent, right near the park, and the surroundings were very pleasant. The hotel has a nice atmosphere, and I really enjoyed my stay. Overall, I had a very good experience and would be happy to stay here again.

2026-09-03 • via Nuitee
O
Olzhas • solo_traveller • kz
10
2026-08-31 • via Nuitee
N
Nazarova • couple • kz
10
2026-08-18 • via Nuitee
A
Arman • solo_traveller • kz
10
2026-08-09 • via Nuitee
A
Arman • solo_traveller • kz
10
2026-08-09 • via Nuitee
A
Alexandr • couple • kz
10
2026-08-08 • via Nuitee
Мария • solo_traveller • kz
10
2026-08-04 • via Nuitee
S
Sandugash • couple • kz
10
2026-07-24 • via Nuitee
D
Dasha • solo_traveller • ru
10
2026-07-22 • via Nuitee
Оксаны • family_with_children • kz
10
Любимый атмосферный отель 🫶🫶🫶
Pros:

Очень атмосферный отель- от номеров и интерьера, до прилегающей парковой зоны! Останавливаюсь в нём, с его открытия - всегда идеальная чистота, вкуснейшие завтраки и кофе (разнообразное меню, с национальной и с европейской кухни) и уютный ресторан с терассой, с потрясающим видом все четыре сезона ( особенно зимой и осенью).
Спасибо The One, за высокий уровень сервиса, до новых встреч, к вам всегда хочется возвращаться!!!

Cons:

Нет такого.

2026-07-18 • via Nuitee
Боранбеков • solo_traveller • kz
7
2026-07-16 • via Nuitee
Мирас • solo_traveller • kz
7
В целом проживание прошло хорошо, но есть проблемы, которые нужно устранить.
Pros:

Только расположение. Вид из окна красивый.

Cons:

Очень плохо работала система кондиционирования. Можно сказать в принципе не работала.

2026-07-09 • via Nuitee
A
Askhat • solo_traveller • kz
10
Pros:

Постел

2026-07-03 • via Nuitee
Акпекова • couple • kz
6
Pros:

Очень приветливый персонал

Cons:

Тонкие стены, слышно, что делают другие в коридоре, немного все устаревшее

2026-06-30 • via Nuitee
C
carmen • couple • es
9
Hotel en zona tranquil.la i a prop del centre.
Pros:

Bona situació, vistes a la ciutat. Bonic hotel i habitacions molt còmodes.

Cons:

Ha de millorar el wifi i l’oferta de canals de televisió.

2026-06-30 • via Nuitee
R
Remzi Mert • extended_group • tr
10
2026-06-28 • via Nuitee