Scarlett Guesthouse Hotel Resorts

Hotels
Independent
7.6 (50 reviews)
9 Miles Bull Bay, Bull Bay, Saint Andrew , Bull Bay , JM

Facilities

Boat tours nearby
Area shuttle (surcharge)
Free beach shuttle
Fireplace in lobby
Hot springs nearby
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Very respectful staff
Comfortable and clean environment
Great location
Convenient dining options

Categories

Cleanliness
8
Guests appreciated the cleanliness of the hotel, mentioning it as a positive aspect.
Service
8
The staff were described as very respectful and friendly, contributing to a positive service experience.
Location
8.5
The hotel's location near key landmarks, beaches, and attractions was highly praised by guests.
Room Quality
7.8
Rooms were described as comfortable and clean, providing a good overall experience.
Amenities
7
Guests were satisfied with the provided amenities, including the poolside view and dining options, although some mentioned the absence of certain services.
Value for Money
7
Opinions were divided among guests regarding the value for money, with some finding the proximity to the airport appealing, while others felt the prices were on the higher side.
Food and Beverage
7.5
Guests generally enjoyed the dining options available at the hotel, particularly mentioning authentic jerk chicken and pork, but some thought there could be more variety.
Overall Experience
8.3
Most guests had a positive overall experience and expressed a desire to stay at the hotel again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 21:04

Property Description

Recreational Amenities and Services
Indulge in the indoor pool and enjoy breathtaking views from the rooftop terrace. Benefit from complimentary wireless internet, concierge services, and even a babysitting option (surcharge). A complimentary beach shuttle is also available to make your beach outings easy.

All-Inclusive Stay
Opt for the all-inclusive rates to enjoy meals and beverages at the onsite dining spots. Whether dining at the restaurant, savoring snacks at the cafe, or ordering room service, your culinary desires are catered for. Unwind with a drink at the bar or poolside bar.

Convenience and Comfort
Experience a seamless stay with a 24-hour front desk, multilingual staff, and laundry facilities. Your room offers premium bedding, a shared kitchen, and modern amenities like complimentary Wi-Fi and cable TV. The airport shuttle and free valet parking add to the convenience.

Book a stay at Scarlett Guesthouse Hotel Resorts for a memorable Bull Bay retreat near Wickie Wackie Beach.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.6
Based on 50 reviews
Cleanliness: 8
Service: 8
Location: 8.5
Room Quality: 7.8
Amenities: 7
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 8.3
J
Janice
10
Pros:

Very respectful staff, comfortable and clean environment. I really loved the view from the pool side ☺️ very convenient dining, Beach, cane river falls, authentic jerk chicken and pork 😋 I would definitely stay there again. Oh yea the airport is approximately 15mins away can't beat that !

2025-02-09 via Nuitee
M
Marke
4
Pros:

I really like the proximity to Bob Marley beach. It is the hidden gem of St.Andrew’s. The rooms were clean and beds were suffice. Could upgrade towels and they need to put water in the pool as there wasn’t any for the week I was there. Also they lock the gate way to early.

2025-01-02 via Nuitee
A
Anita
10
Pros:

The host, Richard was quick to answer the phone and address any concerns. He works hard to ensure we are comfortable. Walking distance to the beach, 20 minutes ti the airport. One of the best experiences ever.

2023-05-06 via Nuitee
C
Chad partner
8
Pros:

The environment is pretty amazing i very much enjoyed my stay

2023-04-29 via Nuitee
C
Christophe family
10
Pros:

The manager was attentive to messages and feedback.
He was very pleasant to talk to and very reasonable throughout my stay when I made any requests.
Be aware that there is a rooftop bar so there may be some nights where there is loud music playing, so if you aren't partying just bring some ear plugs :)

2023-04-26 via Nuitee
P
Paloma family
2
Pros:

DO NOT GO HERE! Area is terrible and is NOT tourist friendly (area is dangerous). Booked this online as a all inclusive and when arrived the owner said they no longer provide all inclusive. Not to mention there is no pool and you are in the middle of nowhere. TV didn’t work and the actual Guesthouse was disappointing, bugs were all over the floor and you can smell the sewers from outside everyday. Very unhygienic and staff did not have towels and toilet ready for arrival so I had to ask for it. Highly don’t recommend staying here. Had to move locations and pay out large amount for a hotel as the guesthouse was not in a safe area. I hope this helps someone.

Please note I stayed at this accommodation in March 2023 and things may have improved.

2023-03-31 via Nuitee
V
VALRIE JENNIFER
6
Pros:

property in good location to most amnities if you drive no allocated parking for vehicle so park at your own risk, getting to the property now is very bad as theres a motorway being built making it very difficult not to damage your car when getting to and from the property, caretaker very helpful and friendly, but theres nothing to watch on tv especially the local news or anything local,unless you have your own streaming account like netflix.very unreliable internet and surroundings can be very noisy on the weekend.

2023-03-18 via Nuitee
G
Gerry family
8
Pros:

Nice guest house who has the unfortunate problem of MAJOR road construction going on so no signs and quite challenging to get to. Our host, Richard was wonderful. This place is a bit out of the way, so only 1 place to eat nearby.

2023-01-21 via Nuitee
D
Dariusz partner
10
Pros:

If you are trying to experience real Jamayca this is the place! Very nice host and excellent price.

2023-01-20 via Nuitee
A
Anthony
10
Pros:

I really enjoyed watching the ocean from the balcony and enjoying the sea breeze. Staff was very curtious and welcoming.

2022-12-06 via Nuitee
D
Deanna partner
10
Pros:

-

2022-11-07 via Nuitee
Y
Yolanda
8
Pros:

i will be back

2022-09-29 via Nuitee
L
Lourdes
2
Pros:

I would never go back or recommend this place. Definitely false advertising. There was no wifi/internet for the duration of my stay, when I questioned it I was told I have to understand it's a Thrid World Country, so I had to pay an extra $50.00 to my cell phone carrier for Global Plus in order to be able to make calls During this week no one at front desk ever, never offered clean towels or sheets, no room service of any kind. No microwave. coffe pot , not even a garbage pail in the room. No smoke alarm or fire extinguisher, no sprinklers. At night the front gate to get in and out of the resort ( that's a joke) is chained closed so you are completely locked in the building, It is not all inclusive like advertised, no restaurant on premises, no bar on premises, parking is in the yard across. Walls are paper thin you can hear everything and every conversation. Horrible experience .

2022-07-25 via Nuitee
G
Gonzalo
6
Pros:

Friendly reception, good but lack of information about tourist attractions near by, they should offer Continental breakfast local guide to get you tourist places near by

But it was satisfactory in terms of safety and welcoming

2022-06-20 via Nuitee
B
Barbara
8
Pros:

Liked view from balcony and access to public transportation.

2022-05-10 via Nuitee
P
Patrick partner
2
Pros:

The property is located in a slum, risky area of St. Andrew. We drove down a dirt unpaved road passing garbage with animals running around eating from the garbage. We had difficulty locating the property as there was no name or signage on the building. A female in regular clothing and barefeet, came outside saying she was supposed to show us our room. Another male across the street directed us to park in his yard. We found inside dark & unkept as we walked up narrow stairs with uneven steps to our floor. As the only guests, we were shown 4 really small rooms with old decrepit furniture & the beds placed in the corner of the room against the walls with no bedhead. Mouldy, unclean washroom with cob-webs & one light bulb from the ceiling. The shower was disgusting to look at or to use. A small sink & water from the faucet is misty making it difficult for hygiene care. The air conditioner was positioned directly above the bed. It was loud and leaked water that dripped on the side of the bed my wife slept causing her to be ill. The pool is filthy with paint flaking in the water. Looking out the window you see rusted zinc-covered roof with garbage thrown about. At 6 a.m. the next morning there was loud music playing throughout the building. The images on the website are not a true representation of the current state of the property & the area. Fearful for our health & safety resulting in us checking out early the next morning. Property neglected & UNSAFE. Stay away for your safety.

2022-04-28 via Nuitee
J
JEAN darson
10
Pros:

Very excellent

2022-04-18 via Nuitee
D
dwayne
6
Pros:

The property is relatively clean, inadequate staffing, minimal amenities, payment options needs to be revised on customers website, not to mention a massive road construction making it unsafe and sometimes impossible to get to the property.

2022-01-04 via Nuitee
M
Marilyn Ann Rumph partner
10
Pros:

I really enjoyed the property. It was clean, safe and easy to locate, close to Bob Marley’s beach. Richard was extremely helpful, attentive and willing to go extra miles to make your stay joyful. I had a pleasant time enjoying Jamacia. I would definitely recommend this property to stay at while in Jamaica… thanks again Richard!!!

2021-12-29 via Nuitee
J
Jenelle
10
Pros:

I had the most amazing stay at Scarlett Guesthouse. The hotel owner and staff are one of the most warm, caring and welcoming people you will meet. The place is clean, peaceful, home like (Caribbean style, meaning hearing good surrounding vibes, music, and friendly, helpful neighbors). The beautiful rooftop view of the mountains on one side and the beach on the other is heavenly, I spent hours relaxing there. I felt safe, protected and welcomed. It was an honor to stay at Scarlett guesthouse. I truly thank the owner for a wonderful and beautiful stay. ❤️🙏

2021-12-15 via Nuitee