Holiday Inn Express Chengdu Tianhe by IHG

Hotels
Holiday Inn Express
8.8 (5 reviews)
No. 169 Lianghe West Road, Xipu District, Chengdu, Sichuan, 610097 , Chengdu , CN

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Clean rooms
Cons:
Language barrier
Inadequate local information
Problems with online booking check-in
Information only in Chinese

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
4.5
Service was criticized for language barriers, making communication difficult.
Location
5
The hotel's location seemed convenient, but a lack of information for English-speaking tourists about local transport was a downside.
Room Quality
6
No specific mentions of room quality were given, suggesting an average rating for this category.
Amenities
5
There were no specific mentions of amenities, implying a neutral stance from guests.
Value for Money
5
No specific feedback on value for money can be inferred, thus it's rated averagely.
Food and Beverage
5
Food and beverage were not specifically reviewed, suggesting an average rating in this area.
Overall Experience
3.5
The overall experience may be negatively affected due to significant communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-31 01:53

Property Description

Modern Amenities and Services - Stay connected with complimentary Wi-Fi and enjoy the convenience of room service and a buffet breakfast during your stay.

Convenient Location - Centrally located in Chengdu, with easy access to popular attractions like Taikoo Li Shopping Center and Xihua University within a 15-minute drive.

Business and Leisure Facilities - Take advantage of the fitness center, business center, and 24-hour front desk services offered at the hotel.

Plan your stay at Holiday Inn Express Chengdu Tianhe, an IHG Hotel, for a memorable experience in Chengdu.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTU

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.8
Based on 5 reviews
Cleanliness: 7.5
Service: 4.5
Location: 5
Room Quality: 6
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 3.5
F
Florent Jahan
10
Fuyez holiday inn et choisissez holiday inn expres
Pros:

Je conseille les holiday inn express en general. Beaucoup moins cher que les holiday inn qui eu sont vétustes. Sol en moquette marquée par les années. Les holiday inn express sont modernes et plus propres. Sol en parquet et au même prix vous pouvez avoir la chambre double avec salon. L'accès aux lave linge est gratuit. La seule chose que vous n'aurez pas c'est la piscine et le restaurant.

2024-12-07 via Nuitee
R
RONGFONG
10
Good !
Pros:

乾淨舒適,不錯的商務酒店。

2019-11-15 via Nuitee
V
Verified traveler self
8
Pros:

Excellent rapport qualité prix pour cet hôtel
Toutefois, je n'ai pas réussi à avoir une facture de mon séjour

2019-10-18 via Nuitee
E
Eastin
8
Pros:

干净划算,楼下有一点吃的

2019-03-13 via Nuitee
V
Verified traveler
6
Confirmation
Pros:

ホテルズドットコムからのInfoが届いておらずチェックアウトでもめた。
帰国後現地に確認を取って頂き二重請求は避けられた。早朝だったせいもあって
英語ができるスタッフがおらず苦労した。ホテル自身はコンパクトで地下鉄に近いので便利と言えば便利

2018-07-10 via Nuitee