Holiday Inn Express & Suites White Hall by IHG

Hotels
•
Holiday Inn Express
9 (200 reviews)
7800 Sheridan Road , White Hall , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Clean and often described as immaculate
Friendly, professional staff (concierge Amari highlighted)
Excellent/bountiful breakfast
Safe, convenient location
Spacious rooms and many TV channels
Quick check-in/out and nice lobby touches (fruit water)
Cons:
Occasional cleanliness issues (dirty floor, toilet spill)
Front desk service lapses (reservation trouble; mishandling service dogs and disputed deposit)
Noise at night reported by one guest
Slow-draining tub and some minor room comfort issues (thin pillow)
Elevator/placement issues causing disturbance for a guest with service dogs

Categories

Cleanliness
8.2
Mostly described as clean and in some cases 'immaculate', but multiple reports of a dirty floor, a toilet spill, and a guest comment that a room could have been cleaner—so slightly below perfect.
Service
9.4
Staff repeatedly described as friendly, professional, and helpful (concierge Amari singled out). However there were notable service lapses: front desk initially couldn't find a reservation and mishandling of guests with service dogs. Overall strong service with occasional serious missteps.
Location
9.3
Multiple reviewers called the location convenient and safe for their purposes; one complaint about being placed next to the office/elevator negatively impacted one stay but overall location is a clear positive.
Room Quality
9.1
Rooms were often described as immaculate, spacious and comfortable; a few minor issues reported (thin pillow for one guest, slow-draining tub) but room quality is generally high.
Amenities
9
Breakfast, TV channel selection, lobby fruit water and general amenities were called out positively; an elevator problem and a comment that options were only 'ok' by one reviewer temper the score.
Value for Money
9
Guests repeatedly noted a very good experience (including plentiful breakfast and clean rooms) suggesting strong value, with few comments implying overcharge aside from the disputed service-dog deposit incident.
Food and Beverage
9.6
Breakfast received frequent praise ('exceedingly full', 'excellent', 'very nice'), with only a couple of reviewers calling it average—overall food and breakfast offerings stand out positively.
Overall Experience
8.4
Most guests reported a great experience with friendly staff and clean, comfortable rooms, but several operational/service issues (reservation mix-up, noise at 2am, service dog handling) lowered the overall impression for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Modern Accommodations
Holiday Inn Express & Suites White Hall offers sleek rooms with flat-screen TVs and free WiFi, ensuring a comfortable stay for guests. The contemporary design and thoughtful amenities cater to the needs of both leisure and business travelers.

Convenient Location
Located just a short distance from Pine Bluff Convention Center and University of Arkansas at Pine Bluff, this 3-star hotel is the perfect choice for those visiting the area for events or campus activities. Additionally, the proximity to Clinton National Airport makes travel hassle-free for guests.

Exceptional Service
With room service and a 24-hour front desk, guests can expect top-notch hospitality throughout their stay. The non-smoking property ensures a clean and healthy environment for all visitors.

Book your stay at Holiday Inn Express & Suites White Hall for a seamless and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 200 reviews
Cleanliness: 8.2
Service: 9.4
Location: 9.3
Room Quality: 9.1
Amenities: 9
Value for Money: 9
Food and Beverage: 9.6
Overall Experience: 8.4
M
Mark • couple • us
10
Great choice of hotel and location
Pros:

Very nice hotel. Safe area. Exceedingly full breakfast. Quick check in/ out. Clean and comfortable. Lots of TV channels

2026-10-31 • via Nuitee
S
Sheila • couple • us
10
Gear stop on the way to Branson, Mo
Pros:

Location

Cons:

Na

2026-10-27 • via Nuitee
K
Kim Stowers • family_with_children • us
10
2026-10-23 • via Nuitee
A
April • family_with_children • us
10
Great place and convenient!
Pros:

Clean and safe

Cons:

Everything was great just the pillow was a tad thin for me personally!!

2026-10-10 • via Nuitee
J
Joshua • family_with_children • us
7
2026-09-02 • via Nuitee
H
Hayes • couple • us
10
Nice clean and wonderful staff
Pros:

Nice and clean

Cons:

NA

2026-08-24 • via Nuitee
D
Drey • couple • us
10
2026-08-22 • via Nuitee
K
Knous • solo_traveller • us
10
Great experience
Pros:

The whole experience was very nice.

Cons:

Check in was questionable at first because the front desk couldn't find our reservation. Finally another person intervened, pulled out a separate book and found it. No apology on her part, but it was resolved.

2026-08-15 • via Nuitee
B
Bill • extended_group • us
9
2026-08-07 • via Nuitee
B
Bradley • family_with_children • us
8
2026-08-04 • via Nuitee
R
Rachel • solo_traveller • us
9
2026-08-03 • via Nuitee
J
JOHN • family_with_children • us
10
I appreciate Jalen.
Pros:

Breakfast was nice.

Cons:

There was nothing I didn't like.

2026-07-24 • via Nuitee
A
Angie • solo_traveller • us
10
2026-07-10 • via Nuitee
P
Patricia • family_with_children • us
10
Highly recommend this hotel, amazing staff excellent breakfast, and very clean facility.
Pros:

Everything, very friendly staff , facility was clean,and highly recommend this hotel.

Cons:

N/A

2026-07-09 • via Nuitee
E
Ebony • couple • us
6
Did not get to stay at the hotel. Due to them not booking with local residents. I have pay $194.
2026-07-06 • via Nuitee
S
Sanders • solo_traveller • us
10
2026-06-25 • via Nuitee
A
Ashley • family_with_children • us
10
2026-06-11 • via Nuitee
J
Jasmine • couple • us
10
2026-06-06 • via Nuitee
H
Helen • solo_traveller • us
7
The facility was average.
Pros:

The breakfast was average. The floor was dirty. The options were ok.

Cons:

It could have been cleaner. I had to tell the front desk about the elevator.

My toilet when flushes spilled some water on the floor.

I was woken up at 2am because of people running and very loud. I had to call the front desk.

2026-05-29 • via Nuitee
H
Holthoff • couple • us
8
2026-05-28 • via Nuitee