The Green Dragon Hotel

Hotels
•
Bespoke Hotels
7.5 (2743 reviews)
Broad Street , Hereford , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Tired rooms
Poor food quality

Categories

Cleanliness
6.89
Several reviews indicate rooms feeling tired and issues with bathrooms.
Service
8.36
Positive mentions of friendly and helpful staff throughout the reviews.
Location
8.9
Many reviews highlight the excellent location near city center and attractions.
Room Quality
6.85
Some rooms were described as outdated and not matching luxury expectations.
Amenities
8.38
Good facilities were mentioned, but issues with heating and breakfast quality noted.
Value for Money
6.34
Multiple reviewers mention overpricing and dissatisfaction with room conditions.
Food and Beverage
6.39
Complaints about breakfast provided and quality.
Overall Experience
7.86
Mixed overall sentiments with potential for improvement but some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:29

Property Description

Historical Charm and Modern Comforts
Discover the allure of The Green Dragon Hotel, a 16th-century coaching inn located near Hereford Cathedral. Revel in the blend of historical charm and modern comforts, boasting free Wi-Fi and elegant en suite rooms with flat-screen TVs and high ceilings.

Dining and Relaxation
Indulge in a delightful culinary experience at the oak panelled hotel restaurant, serving breakfast, lunch, and dinner daily. Unwind at the cocktail bar or the Garrick Lounge, offering a selection of drinks, snacks, and afternoon tea for a perfect retreat within the city centre.

Convenient Location
Situated in the heart of Hereford, The Green Dragon Hotel provides easy access to local attractions and amenities. With Hereford Rail Station just a 10-minute drive away, convenience is at your doorstep.

Book your stay at The Green Dragon Hotel for an unforgettable blend of history, luxury, and convenience.

Important information:

There is a limited car park and is operated on a first-come-first-served basis.

If using a Sat Nav please use the car park postcode HR4 0BU.

Please note that payment must be from the original card, and the cardholder must be present. Guests are advised if they cannot provide the same card that was used to make the booking, payment will either be required from a new card or e-mail authorization from the cardholder must be provided at time of booking.

Guests are required to show a photo ID card upon check-in if paying by cash.

For bookings of 6 rooms or more, different policies and additional supplements will apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 15 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2743 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.9
Room Quality: 6.85
Amenities: 8.38
Value for Money: 6.34
Food and Beverage: 6.39
Overall Experience: 7.86
T
Thomas • family_with_children • gb
8
2026-02-14 • via Nuitee
W
Wayne • solo_traveller • gb
10
Very comfortable
Pros:

Property had a great location for the town and was ideal for a group weekend away. The room was quite spacious and very clean.

Cons:

Nothing

2026-02-14 • via Nuitee
S
Stephen • solo_traveller • gb
8
An enjoyable stay in a great location
Pros:

Location

2026-02-13 • via Nuitee
J
jack • family_with_children • gb
10
Pros:

loved the building

Cons:

all was great.

2026-02-12 • via Nuitee
L
Lesley • couple • lk
9
A fine old hotel with character & and excellent location
Pros:

History (& construction) of the building. Very pleasant & helpful staff. Good breakfast.

Cons:

Restaurant offering could have been more interesting (we didn't eat in)

2026-02-12 • via Nuitee
I
I1836TAkateb • Solo travel
10
Don't listen to the bad reviews
Pros:

Im so glad I didnt listen to the bad reviews. The hotel is beautiful. All the down stairs areas are beautifully decorated and the room is so cosy, clean and designed really chic. The receptionist who helped me, Johanna was so lovely. She helped me find a room and check in quickly and easily and just generally made me feel so welcomed. I highly recommend staying here. There are alot of old photos across a few booking sites, but actually every room has now been renovated. For the most accurate photos look on their actual website. Thanks for everything :)

2026-02-11 • via Tripadvisor
R
Richard • family_with_children • gb
4
Pros:

Situation

Cons:

Rooms poor compared other hotels.

2026-02-11 • via Nuitee
R
Richard • family_with_children • gb
4
Pros:

Situation

Cons:

Room was of poor quality.
Would not stop there again

2026-02-11 • via Nuitee
W
William • family_with_children • gb
10
2026-02-11 • via Nuitee
R
Rebecca • couple • gb
7
Amazing staff so friendly & helpful. Lovely room and facilities.
Pros:

The property was clean and tidy.

Cons:

The room I stayed in was lovely but at the front of the building, I found it slightly noisy at night and early morning.

2026-02-11 • via Nuitee
S
Sara • extended_group • gb
9
2026-02-11 • via Nuitee
T
Thomas • couple • gb
8
2026-02-10 • via Nuitee
A
Adam • solo_traveller • gb
7
Good location. Good facilities
Pros:

A good central location. Good facilities with a restaurant, bar and café on site. When I checked out I was able to leave by luggage for a few hours while I finished exploring the town.

Cons:

Away from the public areas the decoration of the hotel is a bit tired. I wouldn't want it to loose it's character by being overly modernised but I think it could do with some refurbishment.

2026-02-10 • via Nuitee
K
Kevin • solo_traveller • gb
7
2026-02-09 • via Nuitee
G
Gareth • family_with_children • gb
8
Ok stay
Pros:

Location, easy check in. Friendly staff.

Cons:

Everything at breakfast seemed to be on the cold side for us. Food plus tea.

2026-02-09 • via Nuitee
J
Jane • family_with_children • gb
8
2026-01-31 • via Nuitee
S
Steven • couple • gb
8
2026-01-30 • via Nuitee
S
Saralis • couple • gb
1
Cons:

Fire alarm fault in the middle of the night, so unable to sleep. No apology no goodwill gestures for very disturbed and uncomfortable night
Would not recommend

2026-01-29 • via Nuitee
B
B9826JXgrahamp • Couples
2
Avoid
Pros:

Spent one night at hotel, woken at 3am by faulty fire alarm which continued to go off intermittently for around an hour. When asked for a partial refund next morning point blank refused. Receptionist then went to find manager and had a conversation with her in back office which we could hear.. and manager told receptionist to tell us she wasn't there. Alarm issue was unavoidable how handled next morning dreadful.

2026-01-28 • via Tripadvisor
R
Roberta • solo_traveller • gb
6
Could've been a lot better
Pros:

it was very convenient location wise and the fact the front desk was 24h. (or at least it was open when I got there after midnight).

Cons:

The heating was not working.The room was FREEZING. I did not bother to call reception as I was staying for one night only and arrived super late to have just a few hours of sleep before leaving next morning. But when I woke up, I went to have a shower and the water did not get hot. It was ever so slightly getting tepid but heating and hot water I expect as a minimum for the price I paid.

2026-01-28 • via Nuitee