The Green Dragon Hotel

Hotels
Bespoke Hotels
7.5 (3049 reviews)
Broad Street , Hereford , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Tired rooms
Poor food quality

Categories

Cleanliness
6.89
Several reviews indicate rooms feeling tired and issues with bathrooms.
Service
8.36
Positive mentions of friendly and helpful staff throughout the reviews.
Location
8.9
Many reviews highlight the excellent location near city center and attractions.
Room Quality
6.85
Some rooms were described as outdated and not matching luxury expectations.
Amenities
8.38
Good facilities were mentioned, but issues with heating and breakfast quality noted.
Value for Money
6.34
Multiple reviewers mention overpricing and dissatisfaction with room conditions.
Food and Beverage
6.39
Complaints about breakfast provided and quality.
Overall Experience
7.86
Mixed overall sentiments with potential for improvement but some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:29

Property Description

Historical Charm and Modern Comforts
Discover the allure of The Green Dragon Hotel, a 16th-century coaching inn located near Hereford Cathedral. Revel in the blend of historical charm and modern comforts, boasting free Wi-Fi and elegant en suite rooms with flat-screen TVs and high ceilings.

Dining and Relaxation
Indulge in a delightful culinary experience at the oak panelled hotel restaurant, serving breakfast, lunch, and dinner daily. Unwind at the cocktail bar or the Garrick Lounge, offering a selection of drinks, snacks, and afternoon tea for a perfect retreat within the city centre.

Convenient Location
Situated in the heart of Hereford, The Green Dragon Hotel provides easy access to local attractions and amenities. With Hereford Rail Station just a 10-minute drive away, convenience is at your doorstep.

Book your stay at The Green Dragon Hotel for an unforgettable blend of history, luxury, and convenience.

Important information:

There is a limited car park and is operated on a first-come-first-served basis.

If using a Sat Nav please use the car park postcode HR4 0BU.

Please note that payment must be from the original card, and the cardholder must be present. Guests are advised if they cannot provide the same card that was used to make the booking, payment will either be required from a new card or e-mail authorization from the cardholder must be provided at time of booking.

Guests are required to show a photo ID card upon check-in if paying by cash.

For bookings of 6 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 3049 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.9
Room Quality: 6.85
Amenities: 8.38
Value for Money: 6.34
Food and Beverage: 6.39
Overall Experience: 7.86
B
bradleyd994 Couples
2
Awful experience
Pros:

We stayed here for our wedding on the 18/19th July.

We booked the “Cathedral Suite” which we were advised was the best room in the hotel. What a massive disappointment.

The room smelt mouldy, had a water leak coming through the ceiling and down the wall. The bathroom was disgusting, shower hanging off the wall, tiles in the shower loose and mould behind them. The plug looked to have never been cleaned. The headboard was dirty and looked very worn.

To make all of this worse their customer care is non existent. Sent a complaint email with photos which they haven’t even acknowledged.

I would avoid this hotel at all costs. Looks nice downstairs but the rooms are very dated and the hotel needs a refit.

2026-08-01 via Tripadvisor
B
brettpJ8558MY Couples Birmingham, West Midlands, England
6
Nice hotel, few issues
Pros:

If I could give 2 1/2 I would as it was exactly down the middle. The hotel itself was lovely, very pretty old building, spacious rooms, staff were lovely and friendly and helpful when needed. Breakfast was OK, what you expect from a hotel, but kinda pricey and they also billed us for 2 days when we said we'd find our own (we ended up just having it as didn't want faff) Biggest problem was the lack of air-conditioning in the room, the heat was unbearable at times and only a amazon basics fan and slither of window to battle it. My other complaint would be the smoking area, needs washing more often, but also there was a pipe you could actually smell human excrement from at times, and it an enclosed space, it made it unusable. Would stay again but not in summer, and I'll smoke out the front.

2026-07-31 via Tripadvisor
T
Tracey extended_group gb
8
Overall a good stay
Pros:

We were at the hotel for my sons wedding and the church was opposite . Hotel clean . Breakfast good choice

Cons:

The rooms were so hot unbearable only a small fan windows didn’t open a lot. A few people who we were with one went and slept in his car and another couple actually left to go home. So uncomfortable

2026-07-25 via Nuitee
M
Mike solo_traveller gb
9
2026-07-25 via Nuitee
J
James couple gb
2
Pros:

Location

Cons:

The noise was horrendous been awake since 4 street cleaners first then lorry’s no cutlery to make tea in the room boiling hot old fashion fan in the room blaring at you absolutely definitely not worth £150 plus the £25 fee for 12 check in and then no breakfast with that the rooms are tiny and basic use the premier inn or travel lodge

2026-07-24 via Nuitee
J
John solo_traveller gb
7
Over priced but decent enough
Pros:

The location

Cons:

It’s a rip off for the price

2026-07-24 via Nuitee
I
Ian couple gb
8
2026-07-24 via Nuitee
T
Tina couple gb
10
Welcoming atmosphere and lovely staff
Pros:

The hotel was lovely clean tidy with friendly staff. It had a welcoming atmosphere

Cons:

Only how hot it was due to extreme heat weather wise, but they did provide a fan for the room

2026-07-20 via Nuitee
E
Elizabeth couple gb
6
not as good as expected
Pros:

Bed was comfy
location very good

Cons:

Extremely hot in room in spite of fan needs air conditioning -very uncomfortable
En suite bit cramped,like a sauna because of sun streaming in ,no fan
Obviously a beautiful hotel in its day but needs good overhaul
My name is NOT Elizabeth

2026-07-20 via Nuitee
P
phil couple us
5
2026-07-19 via Nuitee
C
Carl couple gb
10
2026-07-19 via Nuitee
A
Ahern solo_traveller gb
6
Very convenient for a short stay!
Pros:

It was central to the location
The shared bathroom was lovely and clean and up to date

Cons:

The property was old in need of refurbishing but then prices would go up!

2026-07-18 via Nuitee
D
David solo_traveller gb
4
Too hot in the summer
Pros:

Great building and helpful staff who were doing their best to best in the very hot weather.

Cons:

No air conditioning and the rooms were unbearably hot. Bathroom window wouldn't open and there was no blackout curtain so it was like a greenhouse in there.

2026-07-17 via Nuitee
M
Martin solo_traveller gb
6
2026-07-17 via Nuitee
D
David couple gb
8
Only stayed for the one night but would have been more than happy to stay for longer.
Pros:

Great breakfast, good sausages and a great selection.
Reception staff very friendly and helpful.

2026-07-16 via Nuitee
A
Audun extended_group no
6
2026-07-16 via Nuitee
R
Rachael couple ae
3
Thankfully only stayed for a wedding as invite recommended it. Would not rebook.
Pros:

Location on the high street.

Cons:

Old. Windows didn’t stay open. No air con. No amenities for the bathroom. Asked if we could check out at 12 instead of 11. Told yes. Then when we gave the key back at 11:55 we’re told to pay £15. We only needed our bags storing so why not say that when we asked? One fan in the room is not enough when it’s that hot and insulated with carpets and curtains.

Staff rude at check out… we didn’t say you could leave later. Check our T’s and C’s. Well Wendy. Check this review and do better. Not like anyone was checking in on the Sunday in non school or public holidays is it!

Barely slept for 2 nights as was just so hot. How can inside be so much hotter than outside when it’s not winter?!

2026-07-14 via Nuitee
D
davidcK5021BW Family
6
Average performance
Pros:

The hotel has no air conditioning so a recent stay during 33c temperatures was no fun. The staff did provide ice cold bottles of water in an Ice bucket several times. The room was OK except for a constantly flushing toilet was annoying. Reporting this to reception was a waste of time as there was no interest shown by the staff. The room servicing was non existent as we came back at 7pm to find the room as we left it. Breakfast was good with plenty of hot or cold food. The fried eggs on the hot buffet were inedible however.

2026-07-13 via Tripadvisor
J
Josh solo_traveller gb
4
Great location and base for a Hereford stay but be mindful in the summer when it’s likely to be full and hot!
Pros:

It is a great location for Hereford and the surrounding areas and the communal areas are beautiful.

Cons:

Our room was insanely hot and it had no real reason to be. I suspect there was hot water pipes running underneath it as, despite it dipping below 20 in the evenings and it being a west facing room we barely slept due to heat despite two fans. This was only alleviated by having the hall door open which we didn’t feel comfortable with to sleep.

2026-07-13 via Nuitee
S
Steffen couple dk
8
Dejligt ophold, men for varmt
Pros:

Imødekommende og venligt personale. Dejlig morgenmad, rigtig fin bar samt rent og hyggeligt værelse.

Cons:

Det var ulidelig varmt. For dårlig mulighed for udluftning i forhold til varmen.

2026-07-12 via Nuitee