The Green Dragon Hotel

Hotels
•
Bespoke Hotels
7.5 (2769 reviews)
Broad Street , Hereford , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Tired rooms
Poor food quality

Categories

Cleanliness
6.89
Several reviews indicate rooms feeling tired and issues with bathrooms.
Service
8.36
Positive mentions of friendly and helpful staff throughout the reviews.
Location
8.9
Many reviews highlight the excellent location near city center and attractions.
Room Quality
6.85
Some rooms were described as outdated and not matching luxury expectations.
Amenities
8.38
Good facilities were mentioned, but issues with heating and breakfast quality noted.
Value for Money
6.34
Multiple reviewers mention overpricing and dissatisfaction with room conditions.
Food and Beverage
6.39
Complaints about breakfast provided and quality.
Overall Experience
7.86
Mixed overall sentiments with potential for improvement but some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:29

Property Description

Historical Charm and Modern Comforts
Discover the allure of The Green Dragon Hotel, a 16th-century coaching inn located near Hereford Cathedral. Revel in the blend of historical charm and modern comforts, boasting free Wi-Fi and elegant en suite rooms with flat-screen TVs and high ceilings.

Dining and Relaxation
Indulge in a delightful culinary experience at the oak panelled hotel restaurant, serving breakfast, lunch, and dinner daily. Unwind at the cocktail bar or the Garrick Lounge, offering a selection of drinks, snacks, and afternoon tea for a perfect retreat within the city centre.

Convenient Location
Situated in the heart of Hereford, The Green Dragon Hotel provides easy access to local attractions and amenities. With Hereford Rail Station just a 10-minute drive away, convenience is at your doorstep.

Book your stay at The Green Dragon Hotel for an unforgettable blend of history, luxury, and convenience.

Important information:

There is a limited car park and is operated on a first-come-first-served basis.

If using a Sat Nav please use the car park postcode HR4 0BU.

Please note that payment must be from the original card, and the cardholder must be present. Guests are advised if they cannot provide the same card that was used to make the booking, payment will either be required from a new card or e-mail authorization from the cardholder must be provided at time of booking.

Guests are required to show a photo ID card upon check-in if paying by cash.

For bookings of 6 rooms or more, different policies and additional supplements will apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 15 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2769 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.9
Room Quality: 6.85
Amenities: 8.38
Value for Money: 6.34
Food and Beverage: 6.39
Overall Experience: 7.86
L
Lee • solo_traveller • gb
10
Fantastic value for money
Pros:

Everything

Cons:

Nothing

2026-04-18 • via Nuitee
L
Lee • solo_traveller • gb
10
Fantastic value for money
Pros:

Everything

Cons:

Nothing

2026-04-18 • via Nuitee
L
Lambert • solo_traveller • gb
8
Lovely localtion, super staff, hotel just very tired.
Pros:

Fantastic staff, super helpful.

Cons:

Disappointing breakfast, no fruit juice, that I could find. Very poor selection of fruit, water melon! and a melange of red berry stuff. Excellent scrambled egg on request.

2026-04-18 • via Nuitee
L
Liz • solo_traveller • gb
8
An excellent choice but very disappointed in the restaurant
Pros:

Location. Friendly staff on reception

Cons:

The restaurant was overpriced and poor quality

2026-04-17 • via Nuitee
W
William • couple • gb
10
Great 👍
Pros:

Excellent . Good was good. Breakfast excellent

Cons:

Heating in room used touch controls. Being old and dry fingers made it hard to operate

2026-04-16 • via Nuitee
P
Paul • couple • gb
7
Good , but over priced for what you get
Pros:

Close location and nice big beds

Cons:

rubbish showers and quite noisy with bin men in mornings on front of property.

2026-04-15 • via Nuitee
C
Claire • couple • gb
10
We found some of the reception staff unwelcoming & witnessed one of them being rude to another customer. A little un
Pros:

Love the renovated old style, very classy!

Cons:

That we went for a drink & the bar staff left! Surely if theres customers in a hotel the bar should stay open? It was around 11pm

2026-04-15 • via Nuitee
J
Julie • couple • gb
10
Right in the Centre. Lovely large comfy bed, clean bathroom with a lovely hot shower and bath.
Pros:

Clean, A historic hotel it was beautiful

Cons:

N:A

2026-04-15 • via Nuitee
E
Edwards • extended_group • gb
5
2026-04-15 • via Nuitee
A
Ahmed • solo_traveller • gb
1
Pros:

Very friendly staff and nice restaurant

Cons:

The most disgusting hotel I have ever stayed at. Literally brown water came out of the shower even after leaving it running for 10 mins, the photo the shows actual dirt in the bath. carpet in bathroom which is stained. Carpet in the room is filthy and stained. Everything covered in dust.

2026-04-14 • via Nuitee
S
Susan • couple • gb
7
2026-04-13 • via Nuitee
D
Dan • solo_traveller • gb
10
Good location for events
Pros:

Love the location nice and easy to get to the hotel. Restaurant was nice and quiet food was amazing. Love the cafe too.

Cons:

Know hooks in the bedroom I was staying in for my coat would have liked hooks by the door.

2026-04-13 • via Nuitee
R
Rhys • couple • gb
1
2026-04-12 • via Nuitee
A
Alexa • couple • gb
1
With proper cleaning and upkeep, this could be a nice place given the location, but in its current state, I wouldn’t rec
Pros:

The location itself is great, which is really the only positive.

Cons:

The condition of the room and bathroom was unacceptable. The room felt unclean throughout, and the bathroom was particularly bad – with visible grime in the shower, sink and toilet. There were also stains and marks on soft furnishings, including the headboard and cushions, which made the space feel extremely unhygienic.

We avoided using basic amenities like the kettle as they also appeared dirty.

The shower was one of the worst aspects – there was a strong sulphur/egg smell whenever it was turned on, which was genuinely unpleasant. The water also fluctuated in colour, at times appearing brown or yellow. On top of that, the shower controls were difficult to use due to heavy limescale build-up, meaning the water temperature couldn’t be properly adjusted.

Overall, the lack of cleanliness and maintenance made the stay very uncomfortable.

2026-04-12 • via Nuitee
D
Daryl • solo_traveller • gb
8
2026-04-11 • via Nuitee
E
Emily • family_with_children • gb
7
Pros:

Nice hotel, food location and all amenities.

Cons:

A little dated and not cleaned properly ( someone's socks in the room) but not too bad overall it felt fairly clean.
The water was scolding hot though and felt dangerous

2026-04-10 • via Nuitee
J
Jayhumphris • couple • gb
10
Lovely hotel, friendly staff and giant comfortable beds
Pros:

Lovely location and comfortable stay

Cons:

Parking area isn't big enough to accommodate all but there was a car park close by which was only £10 for 24 hours

2026-04-10 • via Nuitee
C
Chantelle • solo_traveller • gb
10
Enjoyed our stay. Will be back in the future!
Pros:

Loved the decor. Very lovely hotel. Staff were great, welcoming and helpful

Cons:

Nothing

2026-04-09 • via Nuitee
D
Darren • solo_traveller • gb
3
Disappointed
Pros:

Location

Cons:

Ridiculously overpriced for poor rooms

2026-04-08 • via Nuitee
J
Jeffrey • solo_traveller • us
10
This is the best location in Hereford with great parking!
Pros:

The location of the hotel is fantastic. I could walk to the cathredral. I could walk to the football stadium. I could walk to 3 great pubs. I could walk to the park, and all around the city. The location was great, and that is coupled with the car park. the best is driving to the hotel and parking, and then walking in the town. That is the Green Dragon. The staff was friendly, and gave out maps. The room was taken care of well on the daily. My room had a nice heating rack for towels. I would stay at this hotel again.

Cons:

The wifi was substandard. It took daily log ins.

2026-04-08 • via Nuitee