Hapimag Resort Interlaken

Hotels
•
Independent
9 (137 reviews)
Höheweg 95, Interlaken, 3800 , Interlaken , CH
41-33-8289100

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Children allowed
Pets allowed

Facilities

Full-service spa
Front entrance ramp
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
Terrace
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Cons:
Poor food quality
Abrasive service from some staff

Categories

Cleanliness
8.73
Rooms were very clean and spacious, but some guests mentioned issues related to air conditioning.
Service
8.7
Staff was described as friendly, but there were complaints about a few being abrasive and unwelcoming.
Location
10
Very convenient location, walking distance to train stations and nearby attractions.
Room Quality
9.24
Rooms are spacious with great views, but some guests experienced discomfort due to lack of air conditioning.
Amenities
9.19
Amenities are generally well-received, with options like a pool and sauna available.
Value for Money
8.72
Some guests felt the price did not match the service quality and breakfast options.
Food and Beverage
8.18
Breakfast options were considered poor quality; some guests recommended improvements.
Overall Experience
9.23
Overall enjoyable stay despite some criticisms; many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 23:22

Property Description

Relaxation at Your Fingertips
Unwind at the full-service spa, indoor pool, and sauna after hitting the slopes. Enjoy free Wi-Fi, concierge services, and a ski shuttle.

Delightful Dining and Amenities
Savor a meal at the restaurant or grab a drink at the bar/lounge. Business center, airport shuttle, and self-parking are available.

Comfortable Accommodations and Nearby Attractions
Stay in one of the 105 guestrooms with kitchenettes and balconies. Explore nearby attractions like Interlaken Casino and Alpine Garden.

Ready to experience the ultimate blend of relaxation and adventure? Book your stay at Hapimag Resort Interlaken today!

Important information:

  • Pool access available from 7:30 AM to 9:00 PM.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • The property is professionally cleaned.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Smoking

    No smoking

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 137 reviews
Cleanliness: 8.73
Service: 8.7
Location: 10
Room Quality: 9.24
Amenities: 9.19
Value for Money: 8.72
Food and Beverage: 8.18
Overall Experience: 9.23
C
Companion22605766733 • NONE
10
Worth seeing Interlaken
Pros:

I was a very good expreince for me and my wife. I strongly advise people who wants both entertainment and skiing together.

2026-01-31 • via Tripadvisor
D
DTS716 • Family • Manila, Metro Manila, Luzon
10
Hapimag Resort, Interlaken
Pros:

Hapimag Resort, Interlaken is located along the main thoroughfare. Walking distance from the train station. The room is very spacious. Dining places and shops are all within the vicinity. The balcony in our room is facing the mountains and the Paragliding landing area.

2025-12-09 • via Tripadvisor
3
357chetnak • Family
10
Fantastic!
Pros:

Most comfortable! The central location and the stunning view is unforgettable!
The staff is very friendly and welcoming!
Breakfast needs to be bit improved on but the apartment facing the street is awesome… the kitchen is well equipped!
We really enjoyed our stay and would love to be back!

2025-11-06 • via Tripadvisor
A
Arun • family
10
Pros:

Great Mountain View’s and accessible to near by attractions.

2025-10-09 • via Nuitee
J
Jihea • family
10
Pros:

The property is in the middle of the two train stations in Interlaken making it very convenient to go anywhere in any direction. Every place was within walking distance. Rooms were very clean and spacious. Staff was excellent. Everyone spoke english and no communication barrier. Included breakfast was very good. We also had dinner at the restaurant which was very delicious. I didn't get to use the pool nor the sauna due to lack of time but it was great that option was available. Definitely recommend this place.

2025-09-24 • via Nuitee
T
trish772 • NONE • Madrid
10
Excellent location
Pros:

The resort is just a 15 minute walk from the train station and situated in front of the park with a great view of the mountains. The room was clean and staff were accommodating. My family wouldn’t mind staying here again.

2025-09-07 • via Tripadvisor
Y
yuri
6
Trip to IL
Pros:

Just an OK place, not a great value.

2025-09-03 • via Nuitee
K
Kshitiz K
10
Pros:

Nice view at the restaurant, walkable to shops, restaurants and train station

2025-08-28 • via Nuitee
Q
q82005 • NONE
8
Nice stay
Pros:

I noticed from the reviews and also during my stay at the hotel that there are a lot of Muslim guests. I hope the hotel provides some simple facilities for them, such as placing a bidet next to the toilet, and also providing halal food in the restaurant. I believe that this will benefit the hotel as well.

2025-08-24 • via Tripadvisor
M
Monica
2
Worst hotel customer service!
Pros:

Do not stay here if you are looking for basic kindness and respect. Accomodations are spacious, location is close to many things. Breakfast was very poor quality and few options available. For the price, do yourself a favor and choose another location. Staff is incredibly abrasive, non welcoming and plain disinterested. There is no AC so be advised if considering during summer months.

2025-08-16 • via Nuitee
L
Lal • family
6
Pros:

The only problem was we did not have air conditioning so we could not sleep at all
It was frying temp
I should not have to pay at all
I paid lots of money for 3 nights and no sleep

2025-08-13 • via Nuitee
L
Letitia • family
10
Pros:

Very good view

2025-08-01 • via Nuitee
S
sameer
10
Wonderful Experience
Pros:

Our experience was wonderful

2025-07-07 • via Nuitee
J
Jagdish • family
10
Pros:

Comfortable family suite with kitchen , convenient location, good breakfast, great swimming pool

2025-07-04 • via Nuitee
J
Jia • family
10
Pros:

The hotel is spacious and comfortable. Very nice staff. The location is convenient, right between East and West train station. But we didn't see air conditioner in the room, this could be an issue if you really need cool temperature.

2025-06-30 • via Nuitee
A
abdurrahman • family
8
Pros:

Everything was excellent. The room surprisingly was a disabled persons room. Really bad view. Yet they were kind at repeption ans were kind to give me a free parking. Much appreciation. Overall excellent.

2025-06-26 • via Nuitee
J
JOHN HUY • family
10
Pros:

Thank you Natalie for your help in helping us check-in late due to our plane flights being delayed

Very friendly and professional!

Thank you again!

2025-06-23 • via Nuitee
V
Vivian • family
10
Pros:

Nice staff, good location, room size is great!

2025-06-19 • via Nuitee
J
Jianwei • family
10
Pros:

We had two nights of wonderful stay with my family of 4. It is clean and spacious with kitchen we can cook. The breakfast in the hotel was fantastic.

2025-06-19 • via Nuitee
D
d0uglasmcp • NONE • gb
8
Disappointing changes
Pros:

Seems to be trying to operate as a hotel rather than a Hapimag Resort, to the detriment of Hapimag Members experience.

2025-06-18 • via Tripadvisor