Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Hotels
Holiday Inn Express
8.2 (472 reviews)
2400 Niagara Falls Boulevard , Tonawanda , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Musty room smell
Limited breakfast seating

Categories

Cleanliness
7.44
Some reviews mentioned musty smells and limited attention to cleanliness.
Service
8.91
Staff were very attentive and friendly, positively acknowledged in multiple reviews.
Location
8.45
Location noted as convenient and good particularly for freeway access.
Room Quality
7.9
Rooms were clean and large, but some issues with mustiness and maintenance.
Amenities
7.93
Amenities generally good but limited seating for breakfast noted.
Value for Money
7.89
Good value for the overall experience and services received.
Food and Beverage
8.94
Breakfast received high praise with plenty of options.
Overall Experience
8.11
Overall positive experience despite a few negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:58

Property Description

Convenient Location
Located in Tonawanda, Holiday Inn Express & Suites Tonawanda - Buffalo Area, an IHG Hotel offers easy access to popular attractions like Frank Lloyd Wright's Martin House Complex and Buffalo Zoo, making it an ideal choice for travelers wanting to explore the area.

Modern Amenities
This 3-star hotel provides guests with free WiFi, a 24-hour front desk, an ATM, a business centre, and a snack bar, ensuring convenience and comfort throughout their stay.

Nearby Landmarks
Situated near University of Buffalo, Buffalo State College, and Wilcox Mansion, guests can immerse themselves in the rich history and culture of the area during their visit.

Experience comfort and convenience at Holiday Inn Express & Suites Tonawanda - Buffalo Area. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 472 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.45
Room Quality: 7.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 8.11
couple us
10
Excellent
Pros:

Staff very helpful and friendly,they went above expectations

2026-05-22 via Nuitee
J
John family_with_children us
10
Great
Pros:

Everything

2026-05-21 via Nuitee
T
Timothy couple us
10
Everything was perfect, from the staff to the room and facilities.
Pros:

Very friendly and accommodating staff, wonderful coffee 24/7, clean and comfortable room.

2026-05-18 via Nuitee
R
Ruiguo couple us
10
2026-05-18 via Nuitee
M
Maria Mônica Machado family_with_children br
7
Boa mas há muitos pontos a serem melhorados
Pros:

Quartos e banheiros amplos.

Cons:

Lavanderia com máquinas sujas e café com área pequena e não há manutenção de limpeza nos horários de pico no café.

2026-05-18 via Nuitee
C
Cen extended_group us
9
Even nice 👍
Pros:

Location and clean

Cons:

Every thing good 👍

2026-05-17 via Nuitee
T
Tashi extended_group us
10
2026-05-16 via Nuitee
K
Karen I solo_traveller us
10
2026-05-07 via Nuitee
D
Daniel solo_traveller us
10
2026-05-04 via Nuitee
J
Jordi solo_traveller es
9
2026-05-02 via Nuitee
K
Kathleen extended_group us
8
Staff was excellent. Peteine, host at door was very helpful and very sweet
Pros:

It was good

Cons:

Fresh cooked omelets to order

2026-05-01 via Nuitee
J
Jordi couple es
9
2026-04-25 via Nuitee
Y
Yufen family_with_children us
9
most of the stay was pretty good.
Pros:

location and facilities were great and clean.

Cons:

the guests next door got into an argument at 1am in middle of the night in the first level hallway, surprised no staff intervened.

2026-04-23 via Nuitee
A
Arlene family_with_children us
10
Great
Pros:

Everything was great clean. The people were very respectful and friendly. The breakfast was great most hotels you go to the breakfast is horrible but the breakfast there was awesome.

2026-04-15 via Nuitee
W
WILLIAM couple us
9
2026-04-13 via Nuitee
D
dennis family_with_children us
9
2026-04-02 via Nuitee
D
Dragan couple ca
10
2026-03-24 via Nuitee
A
Asad family_with_children ca
9
Pros:

Location and accessibility

Cons:

Breakfast.must be more broader

2026-03-14 via Nuitee
M
Monika family_with_children ch
8
2026-03-10 via Nuitee
B
Bertha family_with_children us
10
2026-03-08 via Nuitee