Hotel Umu

Hotels
7.5 (2895 reviews)
Av. Bernardo Santareno, 38 , Santarém , pt

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Sound insulation issues
Need for room updates

Categories

Cleanliness
6.96
Some issues reported with dirty carpets and inconsistent cleaning standards.
Service
8.93
Consistently praised for friendly and helpful staff.
Location
8.47
Conveniently located near various amenities; some mixed sentiments about distance.
Room Quality
6.42
Reported issues with room size, sound insulation, and the need for modernization.
Amenities
7.45
Limited amenities reported, with positive notes on parking and basic facilities.
Value for Money
6.91
Fair pricing for basic services, but some guests expressed dissatisfaction with overall quality.
Food and Beverage
7.46
Good variety in breakfast but some quality concerns noted.
Overall Experience
7.43
Mixed reviews highlight both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:52

Property Description

Charming Hotel Umu in Santarem

Modern Comforts: Experience a stay in our recently renovated hotel offering free Wi-Fi access. Relax in our air-conditioned rooms with a flat-screen TV, balcony, and cozy writing desk.

Delightful Dining: Start your day with a delicious buffet breakfast in our elegant dining area with panoramic views. Unwind with a drink at our sun terrace or bar, perfect for enjoying the serene surroundings.

Explore Santarém: Take a leisurely stroll to the historic center, home to stunning Gothic churches like Igreja de São João de Alporão. Don't miss the nearby Parque da Ribeira overlooking the River Tagus.

Book your stay at Hotel Umu now and indulge in a perfect blend of comfort and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 7 years old stay for free when using an available extra bed.
    Children from 8 years old to 12 years old stay for € 19 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2895 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.46
Overall Experience: 7.43
P
Pedro • extended_group • pt
5
Hotel antigo, conforto e limpezra razoável, só para dormir, c/ peq. almoço, funcionários simpáticos
Cons:

Hotel antigo a precisar de obras de renovação nas instalações. Os quartos não têm tomadas electricas junto às mesas de cabeceira. Mobiliário antigo com sinais de desgaste. Comando da TV não funcionava.

2026-05-09 • via Nuitee
R
Romina • family_with_children • pt
10
Buen hospedaje si no se busca lujo ni modernidad
Pros:

El parking en la puerta, la amabilidad del personal

Cons:

Habitación chica, instalaciones medio pelo

2026-05-09 • via Nuitee
L
Luís • couple • pt
8
Estadia muito agradável.
Pros:

Calma, silêncio, estacionamento e localização.

Cons:

Não sei, talvez a falta de shampoo.

2026-05-08 • via Nuitee
S
Silvano • couple • at
8
Ótimo custo benefício
Pros:

Ótima localização

2026-05-08 • via Nuitee
J
Jaap • extended_group • nl
6
never again
Pros:

The staff was vey friendly

Cons:

very noisy hotel,you hear everything from everybody. renovated with cheap materials. old mattrass, very old bathroom. poor location

2026-05-07 • via Nuitee
N
Nuno • solo_traveller • pt
9
2026-05-07 • via Nuitee
R
Raquel • couple • pt
6
Não voltarei, seguramente.
Pros:

Localização, simpatia das rececionistas. Como não havia restaurante, ofereçam a possibilidade de me levarem até um restaurante do grupo, a expensas do hotel. Super amáveis!

Cons:

Pobre pequeno almoço mas mesmo mau foi o quarto. A cama parecia da 2ª guerra mundial, rangia por todo o lado, tv não funcionava, não havia telefone no quarto para ligar para a recepção. Relação qualidade preço desastrosa.

2026-05-07 • via Nuitee
A
Anneke • solo_traveller • nl
8
Prima hotel voor een kort verblijf
Pros:

Prima accommodatie

Cons:

Dat het niet aan de Camino route ligt. Naar daar kan het hotel niets mee 😉

2026-05-06 • via Nuitee
J
JOSE MARIA • solo_traveller • es
7
2026-05-06 • via Nuitee
D
DAIGA • extended_group • lv
7
2026-05-05 • via Nuitee
C
carlos • solo_traveller • pt
7
2026-05-04 • via Nuitee
M
mau • solo_traveller • pt
10
Excelente até uma próxima 🙏
Pros:

❤️

2026-05-04 • via Nuitee
C
Cristina • couple • pt
8
Pros:

Excelente localização. Pequeno almoço bom.

2026-05-04 • via Nuitee
H
Helena • solo_traveller • pt
8
Pros:

..

Cons:

.

2026-05-04 • via Nuitee
N
Nuno • solo_traveller • pt
8
2026-05-04 • via Nuitee
E
Elina • couple • pt
10
2026-05-04 • via Nuitee
J
Jacek • solo_traveller • pl
9
2026-05-03 • via Nuitee
E
Einar • couple • no
6
Ikke å anbefale for en turist
Pros:

Praktisk

Cons:

Usentralt

2026-05-03 • via Nuitee
V
Victor • couple • pt
6
2026-05-03 • via Nuitee
J
José • solo_traveller • pt
8
Pros:

Bom pequeno almoço,. Para além dos já habituais edredons também disponibilizam cobertores.

Cons:

Achei o preço um pouco elevado para aquilo que é oferecido.

2026-05-03 • via Nuitee