Hotel Umu

Hotels
7.5 (2779 reviews)
Av. Bernardo Santareno, 38 , Santarém , pt

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Sound insulation issues
Need for room updates

Categories

Cleanliness
6.96
Some issues reported with dirty carpets and inconsistent cleaning standards.
Service
8.93
Consistently praised for friendly and helpful staff.
Location
8.47
Conveniently located near various amenities; some mixed sentiments about distance.
Room Quality
6.42
Reported issues with room size, sound insulation, and the need for modernization.
Amenities
7.45
Limited amenities reported, with positive notes on parking and basic facilities.
Value for Money
6.91
Fair pricing for basic services, but some guests expressed dissatisfaction with overall quality.
Food and Beverage
7.46
Good variety in breakfast but some quality concerns noted.
Overall Experience
7.43
Mixed reviews highlight both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:52

Property Description

Charming Hotel Umu in Santarem

Modern Comforts: Experience a stay in our recently renovated hotel offering free Wi-Fi access. Relax in our air-conditioned rooms with a flat-screen TV, balcony, and cozy writing desk.

Delightful Dining: Start your day with a delicious buffet breakfast in our elegant dining area with panoramic views. Unwind with a drink at our sun terrace or bar, perfect for enjoying the serene surroundings.

Explore Santarém: Take a leisurely stroll to the historic center, home to stunning Gothic churches like Igreja de São João de Alporão. Don't miss the nearby Parque da Ribeira overlooking the River Tagus.

Book your stay at Hotel Umu now and indulge in a perfect blend of comfort and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 7 years old stay for free when using an available extra bed.
    Children from 8 years old to 12 years old stay for € 19 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2779 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.46
Overall Experience: 7.43
H
Helena solo_traveller pt
6
2026-03-13 via Nuitee
T
TNE SA solo_traveller pt
8
2026-03-12 via Nuitee
M
Maria Paula solo_traveller pt
5
Pros:

Da simpatia dos funcionários, da limpeza e do sossego.

Cons:

Mais longe do centro do que esperava.
Pequeno-almoço pouco variado .

2026-03-12 via Nuitee
M
Marcos FC Pereira solo_traveller pt
10
2026-03-10 via Nuitee
S
Sónia couple pt
6
Pros:

O atendimento na recepção.

Cons:

Pequeno almoço básico e quartos minimalista. Chuveiro com cortina, chão do wc ficava molhado ao tomar banho.

2026-03-09 via Nuitee
A
António solo_traveller pt
5
Cons:

Quarto com mobília antiga e casa de banho

2026-03-09 via Nuitee
S
Sónia Santo solo_traveller pt
5
razoável
Pros:

pequeno almoço muito variado e delicioso

Cons:

limpeza, mobiliário degradado

2026-03-09 via Nuitee
V
Vera solo_traveller pt
10
2026-03-08 via Nuitee
N
Nelson extended_group pt
8
Pros:

staff

Cons:

pouco conforto

2026-03-07 via Nuitee
M
Mandeep Singh solo_traveller hu
4
Pros:

Good Breakfast

2026-03-07 via Nuitee
S
Sousa solo_traveller pt
8
2026-03-07 via Nuitee
L
Luís Sousa Aleixo solo_traveller pt
8
Pros:

Bom Chuveiro.
Bom ar condicionado.
Bom pequeno almoço
Funcionários muito simpáticos.
Estacionamento em frente ao hotel.
Quarto limpo.
Cama confortável.

2026-03-06 via Nuitee
J
Joao couple ch
9
Pros:

l,emplacement tranquille. Petit déjeuner . Parking pour la voiture. le Personnel.

2026-03-06 via Nuitee
F
Filipe solo_traveller pt
7
Cons:

O barulho feito por um hóspede a partir das 6h

2026-03-05 via Nuitee
R
Ricardo solo_traveller pt
10
2026-03-05 via Nuitee
W
Weronika solo_traveller pl
9
2026-03-04 via Nuitee
I
Isabel couple ch
9
2026-03-04 via Nuitee
P
Paulo solo_traveller pt
9
2026-03-02 via Nuitee
L
Luis couple pt
10
2026-03-02 via Nuitee
J
José Manuel de couple pt
8
2026-03-01 via Nuitee