Hotel Umu

Hotels
7.5 (3141 reviews)
Av. Bernardo Santareno, 38 , Santarém , pt
+351 243 377 240

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Sound insulation issues
Need for room updates

Categories

Cleanliness
6.96
Some issues reported with dirty carpets and inconsistent cleaning standards.
Service
8.93
Consistently praised for friendly and helpful staff.
Location
8.47
Conveniently located near various amenities; some mixed sentiments about distance.
Room Quality
6.42
Reported issues with room size, sound insulation, and the need for modernization.
Amenities
7.45
Limited amenities reported, with positive notes on parking and basic facilities.
Value for Money
6.91
Fair pricing for basic services, but some guests expressed dissatisfaction with overall quality.
Food and Beverage
7.46
Good variety in breakfast but some quality concerns noted.
Overall Experience
7.43
Mixed reviews highlight both positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:52

Property Description

Charming Hotel Umu in Santarem

Modern Comforts: Experience a stay in our recently renovated hotel offering free Wi-Fi access. Relax in our air-conditioned rooms with a flat-screen TV, balcony, and cozy writing desk.

Delightful Dining: Start your day with a delicious buffet breakfast in our elegant dining area with panoramic views. Unwind with a drink at our sun terrace or bar, perfect for enjoying the serene surroundings.

Explore Santarém: Take a leisurely stroll to the historic center, home to stunning Gothic churches like Igreja de São João de Alporão. Don't miss the nearby Parque da Ribeira overlooking the River Tagus.

Book your stay at Hotel Umu now and indulge in a perfect blend of comfort and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 3141 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.46
Overall Experience: 7.43
M
Maria • family_with_children • pt
3
Uma decepção. Lamentavelmente não vou voltar.
Pros:

Gostei do pequeno almoço.

Cons:

Não gostei do quarto. A cama era muito desconfortável, a alcatifa estava demasiado suja. Para um hotel de 3 estrelas não é aceitável de todo este nível de limpeza e qualidade dos quartos... Já lá estive noutras estadias mas não tive este tive de experiência...

2026-08-29 • via Nuitee
S
Sabine • extended_group • pt
8
Simples mas bom. Quem tem problemas de costas melhor não
Pros:

Staff super simpático. Tudo limpo, pequeno almoço muito bom

Cons:

O colchão 😵‍💫

2026-08-29 • via Nuitee
J
Joao • couple • pt
8
2026-08-29 • via Nuitee
M
Martins • solo_traveller • pt
8
2026-08-28 • via Nuitee
R
Rudi • solo_traveller • be
8
Pros:

Vriendelijkheid van het personeel.

Cons:

Weinig locale restaurants in de buurt

2026-08-28 • via Nuitee
F
Filipe • solo_traveller • pt
8
2026-08-27 • via Nuitee
F
Filipe • solo_traveller • pt
8
2026-08-27 • via Nuitee
B
Béatrix • solo_traveller • fr
8
Qualité de l'accueil et du petit-déjeuner buffet
Pros:

Accueil de grande qualité, personnel très aimable et disponible. Petit-déjeuner buffet très bien fourni.

2026-08-26 • via Nuitee
J
Joana • solo_traveller • pt
8
2026-08-26 • via Nuitee
M
MIGUEL • extended_group • es
10
2026-08-25 • via Nuitee
I
Isabel • solo_traveller • pt
7
2026-08-25 • via Nuitee
M
María Belén • solo_traveller • es
3
Pros:

El desayuno estaba bien. Era tipo bufé y había un poco de todo. Desde el hotel se podía ir andando al centro de la ciudad se tardaba unos 15 minutos

Cons:

La habitación que nos dieron era vieja, con camas incómodas y ventanas que no cerraban. El baño estaba muy deteriorado y antiguo. No correspondía con las zonas comunes del hotel.

2026-08-23 • via Nuitee
P
Patricia • couple • pt
6
2026-08-22 • via Nuitee
J
Jacques van • solo_traveller • nl
9
Pros:

Het geweldige ontbijt buffet

2026-08-22 • via Nuitee
N
Nuno • solo_traveller • pt
8
2026-08-22 • via Nuitee
M
Marcos • solo_traveller • pt
10
2026-08-22 • via Nuitee
M
Maria Gabriela • solo_traveller • pt
7
2026-08-21 • via Nuitee
F
Figueiredo • solo_traveller • pt
4
Tem potencial para melhor
Pros:

Localização

Cons:

Mobília, tapeçaria, roupa, lavabos, paredes muito velha/danificada/com marcas. Sem detalhe ou rigor.

2026-08-21 • via Nuitee
C
Correia • solo_traveller • pt
8
2026-08-20 • via Nuitee
D
Douglas • solo_traveller • us
8
A good experience clean property in a great location.
Pros:

Location

Cons:

All was good.

2026-08-20 • via Nuitee