Hotel Sayab 5ta Avenida

Hotels
6.6 (83 reviews)
5a Av. entre 6 y 4 Norte Col. Centro. , Playa del Carmen , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Public Bath
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Noise from outside
Limited amenities

Categories

Cleanliness
6.31
The reviews imply a decent level of cleanliness, but specific concerns about noise suggest room tidiness might not meet expectations.
Service
7.28
Various positive mentions of staff, particularly helpful with customer needs.
Location
8.32
Frequently praised for its excellent location.
Room Quality
6.27
Some reviews indicate that the rooms are adequate but might need improvements.
Amenities
6.3
Basic amenities mentioned; more options could improve the experience.
Value for Money
6.76
Price is considered appropriate for the type of accommodation, despite some complaints.
Food and Beverage
5.81
No specific mentions of food or beverage options, leading to a neutral score.
Overall Experience
5.78
A mix of positive and negative sentiments leads to a moderate overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:07

Property Description

Prime Location on 5th Avenue
Embrace the vibrant energy of Playa del Carmen with Hotel Sayab 5ta. Avenida's prime location on the famous 5th Avenue. Enjoy easy access to bars, restaurants, nightlife, and the beach just 200 meters away.

Comfortable Rooms with Modern Amenities
Indulge in comfort with our well-equipped rooms featuring a TV, air conditioning, and private bathrooms with free toiletries. Stay connected with free WiFi access in all areas.

Exceptional Guest Services
Experience exceptional hospitality with a 24-hour front desk, terrace, tour desk, and luggage storage at Hotel Sayab 5ta. Avenida. Let us take care of your every need during your stay.

Book your stay now and immerse yourself in the heart of Playa del Carmen at Hotel Sayab 5ta. Avenida.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for MXN 23 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 83 reviews
Cleanliness: 6.31
Service: 7.28
Location: 8.32
Room Quality: 6.27
Amenities: 6.3
Value for Money: 6.76
Food and Beverage: 5.81
Overall Experience: 5.78
C
Cecilia • couple • ar
2
No lo recomiendo
Pros:

La caña

Cons:

No tiene agua caliente, muy ruidosa, mala atención

2026-02-14 • via Nuitee
E
Emanuel • solo_traveller • mx
9
Pros:

location

Cons:

view

2026-02-13 • via Nuitee
D
Dr. Jeremy • solo_traveller • us
3
Pros:

Nice staff

Cons:

This place is in between TWO clubs that played thumping BS music until AFTER 3am. I had on ear plugs, a pillow over my head AND took a sleeping pill and STILL could sleep as it was so loud : /

2026-02-11 • via Nuitee
R
Romain • solo_traveller • fr
4
2026-02-11 • via Nuitee
C
Calvo U • couple • cr
9
Pros:

Cercanía y precio

Cons:

La habitación tenía un olor como a humedad

2026-02-10 • via Nuitee
R
rony • couple • mx
1
Pros:

La ubicación es lo único!

Cons:

No servía el internet, la puerta del baño, nos dieron una habitación alado de un bar y toda la noche- madrugada estaba el ruido terrible, no pudimos dormir toda la madrugada, muy mal servicio del personal... Arrepentido de haber escogido este hotel !!

2026-01-28 • via Nuitee
E
Eulalio • extended_group • us
10
Pros:

La ubicación es excelente

2026-01-28 • via Nuitee
M
Maria Florencia • couple • ar
4
Regular
Pros:

La ubicácion es lo único que tiene lo demás es muy precario y no es como aparece en las fotos

Cons:

La precariedad del lugar

2026-01-25 • via Nuitee
K
Karla Lopes 10 • couple • br
9
2026-01-21 • via Nuitee
L
Linda • family_with_children • ca
7
It’s great for a low budget place to stay , the staff was lovely. But the outside music was pretty loud
Pros:

The location is perfect . Private bathroom and ok room

Cons:

The loud music from outside

2026-01-17 • via Nuitee
Z
Zavala • couple • mx
8
Pros:

Ubicacion

Cons:

El baño no bajaba bien

2026-01-10 • via Nuitee
A
Alice • couple • it
4
Pros:

Posizione centralissima

Cons:

Troppo rumorosa la stanza puzzava di umido e il bagno era disgustoso

2026-01-06 • via Nuitee
A
Alberto • family_with_children • mx
1
Fraude
Pros:

Nada más la ubicación

Cons:

Fue puro fraude las habitaciones estaban pésimas nada que ver con las fotos que publican exijo un reembolso

2026-01-06 • via Nuitee
N
Nones lara • couple • mx
1
PESIMA
Pros:

Nada me gusto

Cons:

La habitación pésima
El baño sucio y con hongos........
El piso de la ducha insano , no nos bañamos ni sentamos en el wc
Abandonamos el hotel y perdimos una noche

2026-01-05 • via Nuitee
M
Marco Antonio • couple • mx
10
2026-01-03 • via Nuitee
E
Elizabeth Alejandra • extended_group • mx
6
2026-01-03 • via Nuitee
M
Mack1109 • extended_group • mx
8
Pros:

La ubicación.

Cons:

Poca agua en la regadera.

2026-01-03 • via Nuitee
A
Assuntina • family_with_children • de
3
Un buco buio con musica gratis.
Pros:

La terrazza e la zona

Cons:

Vicino a una discoteca musica a palla dalle 20 alle 5

2025-12-31 • via Nuitee
A
Alberto • family_with_children • mx
1
FRAUDE
Pros:

Nada me gusto es pura mentira las fotos de los cuartos con la realidad

Cons:

Es una verdadera estafa 😡 nada ke ver las fotos publicadas con la realidad todo un fraude kiero reembolso

2025-12-30 • via Nuitee
J
Jeanne • couple • fr
3
2025-12-30 • via Nuitee