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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Massage services
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Currency exchange
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Internet access
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Housekeeping on request
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location
Hotel Du Palace in Hanoi is strategically located near major attractions like Thang Long Water Puppet Theater and Ha Noi Railway station. Explore the city easily with popular sites such as Hanoi Temple of Literature, Trang Tien Plaza, and Imperial Citadel of Thang Long within reach.
Exceptional Services
Enjoy a hassle-free stay with 24-hour front desk assistance, airport transfers, and complimentary WiFi available throughout the property. Indulge in a variety of dining options, including American, Vietnamese, and Asian cuisine, with special requests like vegetarian, halal, and vegan meals catered to.
Nearby Attractions
Immerse yourself in the vibrant culture of Hanoi by visiting nearby landmarks like St. Joseph Cathedral, Hoan Kiem Lake, and Hanoi Old City Gate. Noi Bai International Airport is conveniently located just 24 km away.
You are just a click away from experiencing the best of Hanoi at Hotel Du Palace.
This property will not accommodate hen, stag or similar parties.
Location
Guest Reviews
Really good, really confortable and Thomas was really nice.
Everything was perfect. Thank you Thomas👌
Nice location and comfortable apartment. Thomas was really helpful!
كانت الاقامه جميله وقريب من كل شي
price and location
the bathroom
It was a super clean and good location place. It provided everything we needed, such as comfort and breakfast. The receptionist, Mr Thomas, was superb too and always greeted us and asked if we needed any help.
Nothing
Top Preis-Leistungs-Verhältnis, geräumiges Zimmer, wir haben sogar ein Zimmer-Upgrade bekommen, Mr. Thomas half uns bei all unseren Fragen und war sehr entgegenkommend
La ubicación, el personal muy atento, el desayuno bueno
There was absolutely nothing to like about this hotel
To begin with, there is no elevator on the ground floor, either you or a staff member have to carry your suitcase or bag up to the first floor to access the lift.
On my first night there, i was attempting to complete some reports online, when every few minutes, the internet cut out or disconnected. This happened frequently over the next few hours.
I reported this the next morning and the following morning, because the staff could not be bothered to fix it.
Accesible to everything, tours are good, staff Mr. Thomas is the best ever very accomodating and helpful.
There are stairs before you get to the lift
La propreté
Le personnel très respectueux et réactif.
Bravo à toute l’équipe.
Les remontées d’égouts sont très désagréables.
The property was located in the heart of old town and worked perfectly to eat and visit the local spots. Stephen helped us with everything we needed and they were very accommodating when we asked to store in preparation for checking in 5 days later
Stephen in reception was very helpful.
Good value for money !
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