Hotel Du Palace

Hotels
9.2 (1419 reviews)
45 Phố Hàng Bông , Hanoi , vn

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise issues
Breakfast variability

Categories

Cleanliness
8.54
General cleanliness mentioned but some issues with water and bathroom odors were noted.
Service
9.99
Staff is described as very helpful and friendly in multiple reviews.
Location
10
Numerous mentions of excellent location close to attractions.
Room Quality
8.5
Some rooms lack windows and amenities like shower curtains.
Amenities
8.53
Basic amenities available but could use more variety in breakfast options.
Value for Money
9.49
Described as excellent value for the price in multiple reviews.
Food and Beverage
9.04
Breakfast options were well-received but some called for improvement.
Overall Experience
9.53
Overall enjoyable experience with guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:28

Property Description

Convenient Location

Hotel Du Palace in Hanoi is strategically located near major attractions like Thang Long Water Puppet Theater and Ha Noi Railway station. Explore the city easily with popular sites such as Hanoi Temple of Literature, Trang Tien Plaza, and Imperial Citadel of Thang Long within reach.

Exceptional Services

Enjoy a hassle-free stay with 24-hour front desk assistance, airport transfers, and complimentary WiFi available throughout the property. Indulge in a variety of dining options, including American, Vietnamese, and Asian cuisine, with special requests like vegetarian, halal, and vegan meals catered to.

Nearby Attractions

Immerse yourself in the vibrant culture of Hanoi by visiting nearby landmarks like St. Joseph Cathedral, Hoan Kiem Lake, and Hanoi Old City Gate. Noi Bai International Airport is conveniently located just 24 km away.

You are just a click away from experiencing the best of Hanoi at Hotel Du Palace.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 1419 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 8.53
Value for Money: 9.49
Food and Beverage: 9.04
Overall Experience: 9.53
L
laurent family_with_children re
5
Pros:

L’emplacement

Cons:

Les chambres trop petite et trop renfermé quand on est avec des enfants

2026-08-08 via Nuitee
T
Thi-Naomie extended_group fr
9
2026-08-08 via Nuitee
E
E extended_group nl
10
Pros:

Leuk kleinschalig hotel precies in het oude centrum. Heel persoonlijk. Hotel heeft van te voren al mee gedacht in samenstellen van een mooie en logische reis in Vietnam. Tickets geboekt voor Sapa nachttrein, De rustige baai Tu Long Bai, een nachtbus halverwege.
We zijn hier 3 keer teruggekeerd, konden bagage achterlaten.
Personeel heel vriendelijk.

2026-08-07 via Nuitee
J
Jackie solo_traveller au
10
Pros:

The location is great. In walking distance to everything.
The staff are so lovely and accommodating. Always greeted with a smile.
Rooms are big, clean and comfortable, and not noisy.
24hr check in handy.

2026-08-06 via Nuitee
E
Eryne solo_traveller be
7
2026-08-06 via Nuitee
M
Maria couple es
10
Muy buen ubicado
Pros:

Fantástica la ubicación y muy buena relación calidad precio. El personal fantástico sobre todo Thomas que nos ayudó en todo lo que pudo. El desayuno era bufet, no había mucha variedad pero estaba rico y era suficiente. Repetiríamos sin duda este hotel.

2026-08-05 via Nuitee
M
Maurizio solo_traveller it
10
Ottima posizione!
Pros:

L' hotel è in posizione molto centrale, il personale è gentile. Ottima comunicazione e gestione da parte di Thomas. Consigliato!

2026-08-05 via Nuitee
J
Jia Mei extended_group ph
10
Had an amazing stay.
2026-08-05 via Nuitee
J
Jia Mei couple ph
10
Pros:

The room is spacious and the staff are accommodating and responsive. They have excellent customer service plus the place is near to the attraction. Just walk towards the back street then you can find the famous Pho 10 and walk a little more, the famous cathedral is near as well.

2026-08-05 via Nuitee
J
Jazlan solo_traveller my
10
None
Pros:

Very nice hotel staff were very friendly room was very clean and comfortable and the receptionist ms Daily Thomas and Alice were very nice and pretty and it was at the centre of the city so it was walking distance I would definitely come again to these hotel in the near futures because the service and the staff were very friendly and helpful

Cons:

None

2026-08-04 via Nuitee
B
BENOIT solo_traveller fr
10
2026-08-04 via Nuitee
E
Eleonora couple it
8
Pros:

ubicacion central y personal disponible. habitacion pequeñas y sin ventana. no cambiana nada de la habitacion economy a la premium (simplemente quitan un sofa..) desayuno bien.

2026-08-04 via Nuitee
M
Maria couple pl
9
Pros:

Doskonała lokalizacja i przemiły personel, śniadanka też fajne. Pokoje mogłyby być delikatne odświeżone, ale generalnie wygodne i czyste :). Ogólnie bardzo polecam!

2026-08-03 via Nuitee
Z
zohar solo_traveller il
10
2026-08-03 via Nuitee
V
Vuurstoker solo_traveller nl
9
2026-08-03 via Nuitee
G
George couple ie
9
2026-08-03 via Nuitee
M
Maria couple pl
9
2026-08-03 via Nuitee
N
Nohora A couple co
8
Buen lugar para estancias cortas.
Pros:

Esta bien ubicado cerca a locales y restaurantes, la habitación tenía lo necesario para nuestra corta estancia. Pagamos el desayuno y disfrutamos su buffett

Cons:

Era un hotel con moviliario antiguo pero cuidado y aseado, para nosotros estuvo bien. No tenía donde secar alguna prenda húmeda, pero estuvo bien.

2026-08-03 via Nuitee
N
Nohora A couple co
8
Tiene personal amigable.
Pros:

Estaba en una zona segura y llena de comercios, restaurantes y espacios interesantes

Cons:

Nuestro cuarto no tenia ventana pero para nosotros estuvo o bien y fue cómodo.

2026-08-03 via Nuitee
Y
Yuliya family_with_children ru
10
Ms Daily was especially helpful. She offered some great excursions to Ninh Binh and Halong Bay cruise. They were just aw
Pros:

The location is great, just in the Old Quarter. They serve nice breakfast in the morning.

2026-08-03 via Nuitee