Hotel Du Palace

Hotels
9.2 (1115 reviews)
45 Phố Hàng Bông , Hanoi , vn

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise issues
Breakfast variability

Categories

Cleanliness
8.54
General cleanliness mentioned but some issues with water and bathroom odors were noted.
Service
9.99
Staff is described as very helpful and friendly in multiple reviews.
Location
10
Numerous mentions of excellent location close to attractions.
Room Quality
8.5
Some rooms lack windows and amenities like shower curtains.
Amenities
8.53
Basic amenities available but could use more variety in breakfast options.
Value for Money
9.49
Described as excellent value for the price in multiple reviews.
Food and Beverage
9.04
Breakfast options were well-received but some called for improvement.
Overall Experience
9.53
Overall enjoyable experience with guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:28

Property Description

Convenient Location

Hotel Du Palace in Hanoi is strategically located near major attractions like Thang Long Water Puppet Theater and Ha Noi Railway station. Explore the city easily with popular sites such as Hanoi Temple of Literature, Trang Tien Plaza, and Imperial Citadel of Thang Long within reach.

Exceptional Services

Enjoy a hassle-free stay with 24-hour front desk assistance, airport transfers, and complimentary WiFi available throughout the property. Indulge in a variety of dining options, including American, Vietnamese, and Asian cuisine, with special requests like vegetarian, halal, and vegan meals catered to.

Nearby Attractions

Immerse yourself in the vibrant culture of Hanoi by visiting nearby landmarks like St. Joseph Cathedral, Hoan Kiem Lake, and Hanoi Old City Gate. Noi Bai International Airport is conveniently located just 24 km away.

You are just a click away from experiencing the best of Hanoi at Hotel Du Palace.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 1115 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 8.53
Value for Money: 9.49
Food and Beverage: 9.04
Overall Experience: 9.53
C
chantal family_with_children fr
6
2026-04-11 via Nuitee
M
maximilien extended_group fr
8
Pros:

Bon emplacement, bon petit déjeuner. Rapport qualité prix raisonnable. Vraie douche (séparée des toilettes).

Cons:

Chambre au premier étage au dessus de la réception. Bruit de la réception et de la rue.

2026-04-11 via Nuitee
H
Harsh solo_traveller in
9
Pros:

Nice staff

2026-04-11 via Nuitee
E
Eva couple si
10
Would go again
Pros:

The staff were very nice and always ready to help! The rooms were clean and comfortable, breakfast was also good! The location is great, 10 min by foot from the main attractions.

2026-04-11 via Nuitee
I
Ioannis couple gr
7
2026-04-10 via Nuitee
F
fumiya couple jp
8
ベトナムを感じられる最高な宿でした!!
Pros:

立地が本当によかったです。市街地にあるので有名な観光スポットにも行きやすく、コンビニも近くにあるので何も不便することはありませんでした。
またスタッフの方が本当に素敵な方ばかりで、出先から帰るたびに明るく出迎えてくれました。みなさん大好きです。

Cons:

シャワーの水圧が弱かったです。

2026-04-10 via Nuitee
M
Maicon Douglas couple br
10
Pros:

The staff was very friendly and we enjoyed our stay very much!

2026-04-10 via Nuitee
C
Claudia family_with_children es
8
Pros:

Camada cómoda, habitación amplia, buena ubicación, personal amable, se quedaron las maletas el día del check our para poder ir a visitar.

Cons:

Se oye mucho el ruido de fuera

2026-04-08 via Nuitee
G
Grainne couple ie
9
Great value excellent location with lovely staff
Pros:

Location great, staff extremely helpful and rooms spotless. Very comfy bed

Cons:

Pillow, but that a personal preference

2026-04-08 via Nuitee
A
anis couple tn
8
Pros:

Personnels chaleureux 🥰

2026-04-07 via Nuitee
C
Calin couple ca
9
Overall great stay.
Pros:

Excellent location, for whom wants to be in the middle of the old town. Staff is awesome.

Cons:

Elevator starts from the second floor up, two flights of stairs must be climbed to get to it.

2026-04-07 via Nuitee
L
luz stella family_with_children co
9
Really good option.
Pros:

The staff was extremely kind at all times. Payment could only be made in cash, but they recommended a good place to exchange money and gave us many other useful recommendations.

The hotel is very centrally located, close to almost everything important to see and also near the city’s nightlife.

The breakfast is good — a buffet with several options and eggs made to order.

The room was comfortable and quiet, even though the hotel is right in the city center where traffic could create a lot of noise. Since we had an interior room, that was not an issue.

Cons:

The Wi-Fi didn’t work very well for me at first, but they fixed it afterward. Also, the safes don’t work very well so we had to call maintenance guy twice to fix it.

2026-04-07 via Nuitee
M
MacKenzie couple ca
8
Pros:

Great location with lovely staff!

2026-04-06 via Nuitee
K
Ka Chun couple au
9
Good
Pros:

Very helpful staff to assist with arrival and departure. Also supported a quick laundry load overnight. Spacious room and comfy beds.

Cons:

Water pressure in the shower was quite weak.

2026-04-06 via Nuitee
O
Olivia couple gb
8
Great place to stay in heart of the city
Pros:

Staff were really attentive and chatty, they happy to let us check in at 11.30pm after returning from a trip. They gave us a paper map and marked out the local night market and were happy to recommend places for us to visit. The room was comfortable- we had the room with no window and as a result it was nice and quiet from the weekend night life on the street. We had to leave early one morning for a day trip and slept in on the second morning (because we were so comfortable!) so missed breakfast but it looked like there were many options to choose from. There was a lift to the higher floors but we just used the stairs because we were only on the first floor. This is a really good value for money, no frills hotel in a great location. We would stay again, perfect for a couple of nights in Hanoi. Thank you!

2026-04-05 via Nuitee
A
Arjen couple nl
9
Pros:

Prima ligging in Hanoi. Prima ontbijt met vers gemaakt eigerecht naar keuzeen erg aardig en behulpzaam personeel. Koffie, thee en fllesjes water op de kamer

Cons:

Eigenlijk niets.

2026-04-05 via Nuitee
V
Varua solo_traveller pf
8
Bon emplacement, bon petit déjeuner, personnels sympathiques et serviables.
Pros:

Proche du Lac et commerçants de nuit

2026-04-05 via Nuitee
V
Victoria VR family_with_children fr
7
Pros:

L'hôtel est situé dans le vieux quartier proche de toutes les commodités. La chambre était spacieuse et la salle de bain de bonne taille. Nous avons apprécié le petit déjeuner inclus.

Cons:

Privilégier une chambre avec fenêtre.

2026-04-05 via Nuitee
S
Salvatore family_with_children it
9
Pros:

La signora Daily alla reception eccezionale, è stata di grande aiuto nel prenotare vari tour e trasporti, molto efficiente e gentile, ma devo dire che tutto lo staff e stato gentilissimo, anche se la struttura non è modernissima è molto comoda per il centro della città di Hanoi.

Cons:

Stanze in po' datate
Colazione da migliorare.

2026-04-05 via Nuitee
K
Kathryn family_with_children gb
10
Great Staf, Great Location, Good Value for money
Pros:

The location was very good with easy walks to plenty of restaurants and interesting sights.
The value for money was exceptional and the friendliness and helfulness of the staff added to the overall experience.
Breakfast was plentiful and varied, with something for all.
Would stay at the Du Palace again and recommend for a central location in the Old Quarter with good value for money. Thank you Heidi and the other staff who helped our stay be smooth and easy..

2026-04-04 via Nuitee