Slepe Hall Hotel

Hotels
7.8 (680 reviews)
Ramsey Road St Ives , St Ives , gb

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly reception staff
Beautiful building
Cons:
Poor cleanliness
Inadequate room maintenance
Disappointing food options
Lack of staff assistance

Categories

Cleanliness
6.3
Rooms are in serious need of maintenance and proper cleaning, with dust and mould reported.
Service
9.8
Reception staff were friendly and helpful, though there were issues with obtaining assistance.
Location
9.8
The hotel is in a good location for accessing town and local attractions.
Room Quality
7.8
Rooms had both good features and serious issues like broken facilities and bad smells.
Amenities
7.3
Amenities available but portable heaters and limited breakfast options noted.
Value for Money
7.3
Expectations were not met considering the rating, leading to a poor perceived value.
Food and Beverage
6.3
Breakfast quality was disappointing with limited choices and cold coffee.
Overall Experience
7.8
Overall experience was marred by cleanliness issues and lack of staff presence.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:46

Property Description

Charming Hotel in St Ives

Garden and Terrace: Enjoy the serene surroundings of Slepe Hall Hotel with a beautiful garden and a relaxing terrace to unwind after a day of exploring.

Cozy Rooms: Retreat to comfortable rooms equipped with modern amenities such as a desk, flat-screen TV, and plush bed linen for a restful night's sleep.

Convenient Location: Perfectly situated near attractions like the University of Cambridge and Audley End House, Slepe Hall Hotel offers easy access to explore the area.

Experience comfort and convenience at Slepe Hall Hotel. Book now for a delightful stay in St Ives!

Important information:

Breakfast Options : Continental Only
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 680 reviews
Cleanliness: 6.3
Service: 9.8
Location: 9.8
Room Quality: 7.8
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 6.3
Overall Experience: 7.8
T
Tom • couple • gb
9
2026-06-05 • via Nuitee
J
Jane • solo_traveller • gb
8
Traditional hotel in convenient spot
Pros:

Very convenient location. Traditional hotel with small number of rooms and attached conference facilities. Continental breakfast included which we didn't expect.

Cons:

Lack of water pressure - tried to run bath but it would have taken 15 minutes to fill.

2026-06-04 • via Nuitee
M
Melissa • couple • gb
9
2026-06-03 • via Nuitee
M
Moutasim • solo_traveller • gb
10
2026-06-02 • via Nuitee
T
Tom • solo_traveller • gb
8
An excellent hotel, and a stress free relaxing stay.
Pros:

Lovely staff at the hotel and the really nice room.

Cons:

N/a

2026-06-01 • via Nuitee
R
Richard • couple • gb
10
Friendly
Pros:

Beautiful Georgian Building

Cons:

Nothing

2026-06-01 • via Nuitee
T
terence • solo_traveller • cy
5
Pros:

A very nice hotel , walking distance from the town centre . The room was comfortable.

Cons:

Sadly this was a major issue which I took up with the General Manager . The buffet breakfast was what could only be called a disgrace. Very little food available , we complained at the time to the member of staff we could find . T o be told the kitchen was bare yes that's correct . Add insult to injury some of the fruit that was available had mould on it ( blueberries ) I delayed these comments as we were offered a full breakfast refund however as yet this is still not been forthcoming .

2026-06-01 • via Nuitee
A
Andrew • couple • be
10
Staff were very friendly and helpful room was very comfortable and clean the continental breakfast was excellent would d
Pros:

It was so clean and comfortable

Cons:

I found nothing wrong with the hotel

2026-05-31 • via Nuitee
S
Stephen • solo_traveller • gb
8
Pros:

Just about everything about the stay. Staff excellent . Hotel and surrounds really nice . Breakfast very good .

Cons:

It was really warm weather so better air con in rooms would have been better .

2026-05-27 • via Nuitee
G
Grace • solo_traveller • gb
6
2026-05-21 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-05-21 • via Nuitee
D
Donna • couple • gb
4
disappointed
Pros:

there were cobwebs on lights, switches that didnt work, bathroom very grubby it was very dated and tired, i have stayed before at this hotel.

Cons:

nothing worked switches etc

2026-05-19 • via Nuitee
J
jeffrey • couple • gb
8
Would definitely stay there again
Pros:

Exceptionally clean, large FREE car park and bus stops right outside , best way to get around.

Cons:

The rain shower

2026-05-18 • via Nuitee
A
Alan • couple • gb
10
perfect place for us
Pros:

we only saw 2 staff but the hotel is really excellent,clean,beautiful room (4 poster bed)jacuzzi bath and shower,very good continental breakfast.

Cons:

nothing

2026-05-17 • via Nuitee
Y
Yvonne • solo_traveller • gb
10
Pros:

Very welcoming, helpful and clean.

Cons:

.

2026-05-15 • via Nuitee
D
David • couple • gb
3
Although the location was lovely and included free on site parking I could not recommend this hotel to anyone else.
Pros:

Location to the town

Cons:

How clean the room was, although we were told about it being a wedding venue the music was so loud and went on until after midnight. The temperature of the shower was too hot and could not be controlled.

2026-05-10 • via Nuitee
J
Jackie • couple • gb
3
Wonderful staff and location but needs investment
Pros:

It’s a beautiful property with wonderful staff

Cons:

… but the four poster bed creaked with every movement and the room was very noisy. And there are not enough staff around

2026-05-10 • via Nuitee
M
Mike • couple • gb
8
Very comfortable , friendly ideal location
Pros:

Everything was excellent ..

Cons:

No Guinness on draft ( personal choice)

2026-05-05 • via Nuitee
S
Silvia • family_with_children • gb
8
Perfect location outside of Cambridge and close to the lakes. Great value compared to Cambridge. Would recommend
Pros:

Nice decor, well kept. Quiet location but close to the town

Cons:

The double room/ bed was way too small. Even for two kids it was two small- two adults would not fit in a small double bed. Some issue with cold water not working in the bath which made it difficult to use as piping hot.

2026-05-04 • via Nuitee
G
Greg • solo_traveller • mt
8
Pros:

Nice location clean hotel nice staff

2026-05-01 • via Nuitee