Slepe Hall Hotel

On this instance, there was not hot water in the morning. It seemed to be hotel wide as several guests also complained during breakfast time.
Also, there was a jacuzzi bath that didn't work, so they could have advised.

No lift so not good for travellers with mobility issues.
Room was long and thin which left little room either side of the bed to get in and out and the plug for recharging phones etc was in a difficult to reach location under the bottom shelf at the side of the bed. Small television quite a long way from the bed and mounted high on wall. No comfortable seating to sit nearer to watch.
Rarely anyone about at breakfast which was a problem for me as I had asked them to store insulin in the kitchen so had to go and hunt for it myself.
Breakfast was exactly the same things each day no variation and sometimes drying out .
On booking in I was promised a full English breakfast on Sunday which I turned up for at 8.30 to be told Full English started at 9.00 I remarked that it was a short period of service 9.00 - 9.30 for people to obtain breakfast. (In our room it stated breakfast 7.30 - 9.30) I was then told that Full English was 9 until 10. As we had already arranged to meet family at 9.30 we had to miss it. There was no notice to say the times of the English Breakfast were different from that stated in the room.
For the 3 mornings the room we normally had breakfast in was set up for an event so the continental breakfast was set out but we had to search for where they had put our table setting and one morning of these the bowls, plates and cutlery were in the room with the breakfast with nowhere to sit in that room. We had to decide where to go. There were no notices to explain why things had changed and what to do.
Overall poor planning for breakfast facilities due to a shortage of staff presence.

Breakfast could do with some improvements. Poor selection and the pastry’s didn’t seem the freshest.

There was a heavy metal music event in while we were there , the noise outside our room at 12.30am from the event staff packing up was not pleasant abd very inconsiderate plus our room was not ready until 6.30pm

Na

The breakfast food was good but was let down by the plates being cold so the food quickly became cold especially the fried eggs.
There was no lunch snacks only a restaurant menu which was not suitable.

Cleanliness in the rooms could be better, especially above head height – there were cobwebs around the lights and ceilings, and some bulbs were out or flickering.
There are also many steps throughout the hotel, which makes it less accessible.
The rooms could do with some maintenance and updating, as things like the toilet roll holder were loose and there were drainage smells in the bathroom.
Security to the rooms could be improved, as there was no peephole on the door and no option to double-lock it from the inside.

Didn’t seem many staff around during our stay. We thought the bar was shut until somebody asked and we were told it was open, there was just nobody manning it and I think the lady on reception was also having to cover the bar so you felt almost bad to go out again to ask for more drinks. The same with breakfast the next day it was all laid out but nobody around. This might’ve been because there was a large event taking place that evening I’m not sure.

Unable to use shower as the hotel had issues with water pressure

Hot water in shower could not be made cooler, too hot. Had to flush toilet 3 times for it to flush properly . Would have been nice to have a cooked breakfast. No one staffing the bar.