Slepe Hall Hotel

Hot water in shower could not be made cooler, too hot. Had to flush toilet 3 times for it to flush properly . Would have been nice to have a cooked breakfast. No one staffing the bar.

Didn’t seem many staff around during our stay. We thought the bar was shut until somebody asked and we were told it was open, there was just nobody manning it and I think the lady on reception was also having to cover the bar so you felt almost bad to go out again to ask for more drinks. The same with breakfast the next day it was all laid out but nobody around. This might’ve been because there was a large event taking place that evening I’m not sure.

Unable to use shower as the hotel had issues with water pressure

The breakfast was continental.But myself and my partner are vegan.Plus my partner cannot eat wheat..No oat milk available,or gluten free bread.so we basically didn’t eat.Couldn’t find any staff 8am to ask the question if what we required was available..Our fault I guess for not putting our dietary requirements

I had no heating in the room - radiators not functioning, so I was cold.
The water was also cold, even after running it for several minutes and so no shower was possible.

The room was really hot. Even during the night the heating was on. Had to sleep with window open.
Hotel seems a little tired in places.
Best part of our stay was the staff. Not many staff it seems but those that were there were really helpful and friendly. Think they are the saving grace at Slepe Hall Hotel.

Our room seemed to have a boiler/water pump (Not sure which) of some kind right next door to it (We were in room 18). This came on multiple times during the night (As late as 1AM) and first thing in the morning, when it got going it sounded like the room was going to take off, therefore impossible to sleep through. Very disappointing as the room itself was nice but for the price me and my partner expected to be able to actually sleep through! The shower was also very poor, think maybe a problem with the pressure as it was the weakest shower I've ever had. Did try to tell a member of staff this as we were leaving, but couldn't find anyone on checkout unfortunately. I'm sure this only affects the rooms near the boiler/water pump but to have not been warned is poor from the hotel, as I highly doubt we're the first people to stay in that room!

Received a call prior to stay to upgrade to full English breakfast, on arrival told it was no longer an option, also big party going on until midnight, not told prior to stay

Room was too hot
No lifts and too many stairs to negotiate with a heavy bag

No cooked breakfast available....cold continental only

On waking up, there was no caffeinated coffee in our room and no one available on reception to ask. We dressed and went down for breakfast at 9am and although it was served until 10am, all platters were empty and there were no clean tables to sit at. Again no staff could be found so we left without breakfast despite paying for it! There were three rooms in this situation.
Very early checkout time of 10am on a weekend.
Room was uncomfortably hot on arrival as there were two electric radiators on full heat.

Having booked a superior room we asked to be moved due to constant traffic noise from road, and the bass beat of music being played in the bar and reception areas, this continued after the bar had closed. Like warm water in bathroom and a jacuzzi bath that didn't work. Restaurant closed on Monday evenings, which is not made clear until booking confirmation email is received. Buffet breakfast is an array of items covered in cling film,warm ham and cheese, no fruit and no staff in attendance. Luke warm filter coffee. No reception staff for checkout, just box for room key so no thank you, safe journey etc. This maybe because they don't want to hear the feedback.

We felt the 10am check out was early for New Year's Day.
Our room was big and comfortable, but overall needs a bit of an update.

A slight delay getting into my room but staff were very accommodating and apologetic about the delay.

Nothing.