Keys Hotel

Hotels
8.5 (62 reviews)
Uru Road , Moshi , tz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
BBQ facilities
Luggage storage
Safety deposit box
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Great location

Categories

Cleanliness
7.96
Standard quality for this hotel tier.
Service
8.93
The front desk staff and other employees were very nice and professional.
Location
8.97
Great location for Kilimanjaro activities within walking distance to Moshi town.
Room Quality
8.42
Standard quality for this hotel tier.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
8.41
Standard quality for this hotel tier.
Food and Beverage
8.46
The hotel restaurant was great.
Overall Experience
8.43
The staff were helpful and made our stay enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:32

Property Description

Luxurious Accommodation
Keys Hotel, nestled in Moshi, offers a luxurious stay just 41 km from the majestic Mount Kilimanjaro. The 3-star hotel boasts air-conditioned rooms with free WiFi, a bar, and free private parking. Each room features modern amenities and a private bathroom, ensuring a comfortable retreat for guests.

Diverse Dining Options
Indulge in a culinary journey at Keys Hotel with its restaurant serving a delectable mix of African, American, and British cuisine. Guests can also savor vegetarian, dairy-free, and halal dishes upon request. The hotel's diverse menu caters to every palate, promising a delightful dining experience.

Convenient Facilities
Enjoy a relaxing swim in the outdoor pool, unwind in the garden, or socialize in the shared lounge during your stay at Keys Hotel. With room service, a 24-hour front desk, and currency exchange services, guests can expect a seamless and memorable stay at this exquisite property.

Book your stay at Keys Hotel now and experience unparalleled hospitality in the heart of Moshi!

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: JRO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    People 9 years old and over stay for US$40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 62 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.43
P
Passenger03564527794 Friends getaway
10
Appreciation
Pros:

Nice place and good services with hans and foya

2026-04-18 via Tripadvisor
9
97jacqulinem Family
10
He is so humbled and very smart person,
Pros:

I like all services I have getting from Mr. FOYA, he is so smart, humble and So Charming, u like food so good

2026-04-07 via Tripadvisor
S
stellan494 Friends getaway
10
Thanks for our service and good customer care with Mr FOYA
Pros:

Thanks for our Good service in hotel and good customer care with travel here

2026-04-07 via Tripadvisor
X
X7571LXmoniquep Solo travel
10
Amazing food and service
Pros:

The food at the restaurant was so tasty! It was exactly what I was looking for after traveling for 24 hours. Richard, the server, has great customer service.

2026-03-20 via Tripadvisor
M
M7146DWabbyl Friends getaway
10
Charles @ Keys Hotel Moshi
Pros:

Charles provided excellent service! He was super welcoming and generous. Would come back again

2026-03-17 via Tripadvisor
J
jamestI6883HY Friends getaway
10
Great well-needed meal after Kili ascent
Pros:

Great meal after Kili trip. Richard did a great job looking after us.

2026-02-22 via Tripadvisor
I
I7737EQmagnusj Couples
10
Good hotel
Pros:

Really good experience. Lot of sweet staff. One of them was Lucy

2026-02-22 via Tripadvisor
N
no_b741 Friends getaway Paris, Ile-de-France
10
Thank you Eric
Pros:

Well served by Eric, very friendly
Overall great stay at before and after our Kilimandjaro Hike !

2026-02-20 via Tripadvisor
1
152aitorb Solo travel
10
Great experience, Walter Charles, kind and giving hapiness
Pros:

Room clean and beautiful, staff absolutely kind and helpful

2026-02-14 via Tripadvisor
J
johnsondickson89 Solo travel Moshi, Kilimanjaro Region
10
Outstanding Food & Even Better Service!
Pros:

I can’t say enough good things about this spot! The vibe is so relaxed and "cool" the kind of place where you can really just settle in and enjoy yourself. Every bite of the food was incredible, you can tell they actually care about the quality they’re putting out.

Honestly, it was Elizabeth who made my visit so cool. She was so attentive and genuinely kind, making sure i had everything i needed without ever being overbearing.

It’s those personal touches that turn a good meal into a great memory. I’m already telling all my friends they have to check this place out. I’ll definitely be back often.

2026-02-08 via Tripadvisor
R
Rickv511 Friends getaway
10
Warm welcome
Pros:

Very warm welcome and nice food upon late arrival. Great service from Richard! Would recommend to anyone who is planning to go to Kilimanjaro to start!

2026-02-03 via Tripadvisor
T
Trip32035517265 Friends getaway
10
In and out over the course of three weeks. Keys was our home base while climbing and on safari.
Pros:

Great food excellent service nice rooms. Make use of the pool out back. They have pretty much everything you need or they will get it. I was part of a large group (14) and we were all satisfied with the accommodations.

2026-02-02 via Tripadvisor
O
O3188RVrons Family
10
Highly Recommended – Clean, Friendly, and Excellent Food
Pros:

We had a wonderful stay. The rooms were comfortable and very clean, the service was excellent and super friendly. The food at the restaurant was delicious . We would definitely be happy to return.

2026-02-02 via Tripadvisor
4
496delisac Friends getaway
10
Wonderful Customer Service
Pros:

Great service and food at this hotel. Elizabeth and Foya were amazing servers and wait staff. We loved both the food and the staff. Everyone was so kind and helpful. Wonderful customer service!

2026-01-31 via Tripadvisor
D
delisac2026 Friends getaway
10
Elizabeth knows how to provide customer service with a smile!
Pros:

We had a wonderful dining experience at the restaurant at this hotel. The food was amazing and our waitress was fabulous. Elizabeth provided us with great customer service. Her friendly service and smiles kept us returning for multiple meals.

2026-01-31 via Tripadvisor
N
nataliagI1845GC Friends getaway
10
Tasty food and friendly stuff
Pros:

I visited a restaurant in Keys Hotel and was hosted by Emmanuel. I can recommend food which was delicious ❤️
I ordered indian food, excellent!
And Emmanuel was very friendly and helpfull, smiled and very positive.
All in all- great place in Moshi!!

2026-01-31 via Tripadvisor
E
E2953EMtomw Family
8
Comfortable lodging, and surprisingly, very good food at the restaurant.
Pros:

The hotel is comfortable and adequate as a jumping off point for Safari or a Kilimanjaro trip.

The best part is the restaurant, and Emmanuel is a fantastic server!

2026-01-31 via Tripadvisor
9
951kaspark Friends getaway
10
Very friendly staff!! The atmosphere was also vvery nice. No complaints good food good sleep
Pros:

Very nice stay in Keys Hotel. Staff was extremely friendly and atmosphere was very nice. Overall good food and good sleep (rooms had AC which was very nice). Also everything was very clean and not too expensive at all. Live music bar was an excellent way to end the evenings!

2026-01-31 via Tripadvisor
T
thomassF3999LL Friends getaway
8
Staying at Keys Hotel Moshi
Pros:

We had a great time at the Keys Hotel in Moshi. We stayed for several days before and after climbing Kilimanjaro before and after safari. The rooms are clean and have everything you need.
The staff is friendly and professional. The waiters (Charles and Foya) made our stay extra good with friendly greetings and great interest in our wellbeing.

2026-01-30 via Tripadvisor
S
S7190RYramonr Friends getaway
10
Great dinner
Pros:

Had dinner with my best friend at the restaurant. Elizabeth was our server for the night and her service was amazing. The food was good. I had the Chicken pizza and it was delicious.

2026-01-29 via Tripadvisor