AC Hotel by Marriott Cleveland Beachwood

Hotels
AC Hotels by Marriott
8.3 (204 reviews)
300 Park Avenue, Suite 200 , Beachwood , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Fabulous location
Wonderful and helpful cleaning staff
Cons:
Bug presence
Long wait times for service

Categories

Cleanliness
7.36
Issues with bugs mentioned in several reviews, including sticky floors.
Service
8.83
Inconsistent service noted, with some positive feedback on staff helpfulness.
Location
10
Positive remarks about the fabulous location.
Room Quality
8.37
Some reports of a lack of cleanliness and issues with bed bugs.
Amenities
8.82
Some amenities mentioned as lacking, but other positive aspects noted.
Value for Money
6.85
Complaints regarding extra charges and poor value for the breakfast options.
Food and Beverage
6.31
High breakfast prices noted with bad quality.
Overall Experience
9.86
Mixed reviews, but some guests did report enjoying their stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:33

Property Description

Modern Luxury and Convenience
AC Hotel by Marriott Cleveland Beachwood offers a sophisticated stay with a terrace, bar, and fitness centre. The 4-star property provides air-conditioned rooms with free WiFi, ensuring a comfortable and connected experience for guests.

Delicious Dining Options
Guests can enjoy a buffet or gluten-free breakfast at AC Hotel by Marriott Cleveland Beachwood, catering to various dietary preferences. The hotel's culinary offerings add a delightful touch to your stay, setting it apart from the rest.

Nearby Attractions
Conveniently located near popular landmarks like the Cleveland Orchestra and Cleveland Museum of Art, this hotel provides easy access to cultural experiences. Explore the city with ease while staying at AC Hotel by Marriott Cleveland Beachwood.

Experience luxury and convenience at AC Hotel by Marriott Cleveland Beachwood. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 204 reviews
Cleanliness: 7.36
Service: 8.83
Location: 10
Room Quality: 8.37
Amenities: 8.82
Value for Money: 6.85
Food and Beverage: 6.31
Overall Experience: 9.86
C
Cristina family_with_children us
8
2026-08-02 via Nuitee
A
A3420KHnancyh Family
10
Very clean and well-designed hotel room
Pros:

I am very particular about cleanliness in hotel rooms and this hotel met my expectations. There is no carpet in the room and no upholstery. There was more than adequate space to put luggage and excellent counter space in the bathroom. I would definitely stay here again.

2026-07-27 via Tripadvisor
H
Hans solo_traveller nl
10
2026-07-18 via Nuitee
Y
Yanina couple us
4
A convenient location and clean rooms, but inconsistent service, disappointing breakfast, and poor s
Pros:

How was the breakfast?

The breakfast needs improvement. The selection was very basic, and every morning there seemed to be a different issue. The coffee machine was often out of service or empty, there were frequently no cups available, and one morning there was no coffee at all. Although staff members were present, no one seemed to be checking or restocking the breakfast area. Even the Brie cheese was served in a way that made it stick to the plate, making it difficult to serve. A little more attention to detail would make a big difference.

How was the location?

The location was excellent—very convenient and one of the best parts of our stay.

Cons:

What didn't you like?

The staff was always friendly, smiling, and polite, but it felt like they weren't trained to the standard you would expect from a higher-end hotel. They were present, yet the breakfast area often went unattended, and issues such as the coffee machine, empty supplies, or missing cups were not addressed promptly.

The rooms were very clean, which we appreciated. However, the air conditioning was uncomfortable because it was directed straight toward the bed. No matter where you slept, the cold air blew directly on you. Then the system would stop until the room became warm again, so the temperature constantly shifted between too cold and too warm.

The other downside was the soundproofing. This is probably more of a building design issue than a maintenance problem, but the walls are very thin. If you have noisy neighbors, you'll hear almost everything—from conversations and sneezing to chairs being moved.

What did you like?

The location was excellent and by far one of the hotel's biggest advantages. It was very convenient, and the rooms were clean throughout our stay.

2026-07-09 via Nuitee
J
Juan Diego solo_traveller cl
8
Pros:

Las instalaciones del hotel

Cons:

El desayuno. Malo

2026-07-02 via Nuitee
K
Karina family_with_children us
9
2026-06-21 via Nuitee
L
Leonardo solo_traveller us
1
Pros:

Nothing.
Was overbooked.

Cons:

Couldn't even get in
Overbooked, I've made a reservation 3 months in advance

2026-06-08 via Nuitee
J
José Luiz Lacerda couple us
10
2026-06-08 via Nuitee
M
Mike extended_group ca
10
Very nice hotel in a very nice neighbourhood
Pros:

Clean and well kept

Cons:

N/A

2026-06-08 via Nuitee
S
Sunil solo_traveller gb
9
Pros:

It is clean and the location is ideal with shops and eateries around. Staff are very friendly and helpful.

Cons:

It is little bit expensive.

2026-05-29 via Nuitee
B
Brenda couple us
10
2026-05-29 via Nuitee
A
Amy solo_traveller us
9
2026-05-25 via Nuitee
Y
YUNJO extended_group us
10
2026-05-18 via Nuitee
Y
YUNJO solo_traveller us
10
2026-05-18 via Nuitee
9
95damony Solo travel Detroit, Michigan
10
Exceptional Service and Elite Recognition
Pros:

I had an excellent stay at the AC Hotel Cleveland Beachwood and it truly exceeded expectations. From the moment I arrived, the front desk team stood out. Both check-in and check-out were handled professionally and warmly, making me feel genuinely welcomed.

As a Marriott Bonvoy Ambassador Elite member, I pay close attention to recognition, and this property did it right. I felt appreciated throughout my stay, especially with the complimentary breakfast, room credit, and free parking, which added real value.

Breakfast was a highlight thanks to Rayetta, who provided exceptional service. She was friendly, attentive, and made the experience feel personal. In the evening, Parker at the bar delivered great service as well, creating a relaxed and enjoyable atmosphere.

Overall, this was a standout stay with a team that clearly cares about the guest experience. I would absolutely return and recommend this property to others.

2026-04-04 via Tripadvisor
J
Juan couple pe
10
2026-03-03 via Nuitee
W
White family_with_children us
7
2026-02-22 via Nuitee
L
Laurence couple us
9
Great place for a couple to spend a day or two. Clean rooms and smelled great
Pros:

The location was great surrounded by a few nice restaurants and bars to visit

2026-02-22 via Nuitee
N
Nathan couple us
7
Pros:

Convenience, parking

Cons:

The door to the bathroom, very loud and annoying

2026-02-11 via Nuitee
J
Jean-yves solo_traveller fr
9
2026-01-15 via Nuitee