RedDoorz at Winter Hotel Araneta

...

You get exactly what you pay for. It was not expensive, but there is a reason for it. The room was not pleasing to the eyes. Broken tiles in the bathroom. The toilet had visible patch fixes with putty. The room wasn't cleaned very well before I checked in. There was hairs on my sheets. I wouldn't say I was that mad because I didn't have high expectations.

Blackout in the middle of summer evening?? Really? They don't have a generator?

Insect inside the room

Overall- no swimming pool and the tv is not smart with very poor signal even though we are just watching news

Restroom

Stingy staff

1. We were on our way to the hotel and wanted to ask for parking details, I tried reaching out to the hotel thru phone and email and chat. However, I never received a response.
2. We tried to order food thru in room dining. So, we called the phone number provided. Someone's already taking the order when she suddenly stopped responding to me(she started talking to someone). Then, when she talked back, she told me that the kitchen was already closed. I was very disappointed. I hoped that they had told me from the beginning that their kitchen had already closed.
3. We ordered food thru Grab. However, utensils were not provided by the Grab partner. So we asked if they have utensils we can borrow. The person in the lobby told us that it costs 50.00 for a pair of spoon and fork. TAKE NOTE, we are just borrowing it.
4. Eventually, while we were in the room, we called the front desk for a pair of utensils. But the person at the front desk told us to talk to the kitchen instead. So we called the kitchen, but the person in the kitchen told us to call the front desk instead because the person who answered the phone was the laundryman. I called the front desk again to ask for the fork and spoon. In my dismay, the woman at the front desk starts to make an argument that it's not their duty. So I was so annoyed and started to become impatient, not knowing who should be the right person I could talk with for just the spoon and fork.
5. Last night, upon checking in, I mentioned to the front desk that I am requesting an OFFICIAL RECEIPT but she told me that the O.R. will be given upon check out. So when we were checking out, I was asking the front desk , however, she said that she CAN NOT issue an O.R. because of their policy.
6. The room;

- Bathroom is not clean thoroughly. The compartment under the mirror seems like it was never cleaned for ages. White water marks are thick and dry.
- Bathroom door is broken. The door knob is missing and wrecked.

hindi malinis ang room, walang enough na socket. we can't used the socket flug..

The building is old and needs to be refurbished.