Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Some cleanliness issues
Shower design flaws

Categories

Cleanliness
8.48
Some reviews mentioned cleanliness issues, like a strange smell and shower water flowing out.
Service
9.95
Many reviews praised the staff for being friendly, helpful, and accommodating.
Location
9.99
Commonly described as excellent with proximity to attractions and beautiful views.
Room Quality
8.94
Rooms were noted to be comfortable and well-decorated, with some concerns about shower design.
Amenities
9.47
Amenities like a gluten-free breakfast and a rooftop bar were well-received.
Value for Money
9.43
Overall perceived as high value considering the location and service.
Food and Beverage
9.48
Food quality and options received positive mention, especially for dietary needs.
Overall Experience
9.45
General sentiment indicates a highly positive overall stay with enthusiasm for returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Luxurious Accommodation
Lasala Plaza Hotel in San Sebastián offers spacious and bright rooms with modern décor and top-notch amenities like flat-screen TVs, safes, and minibars. The bathrooms are equipped with free toiletries and luxurious features like radiant floors and rain showers.

Gastronomic Delights
Guests can indulge in a delicious á la carte breakfast and savor authentic Basque cuisine for lunch and dinner at the hotel's restaurant. The culinary experience at Lasala Plaza Hotel is sure to tantalize your taste buds and leave you craving for more.

Prime Location
Conveniently situated in the Old Town, just steps away from Calle Mayor and the Victoria Eugenia Theatre, Lasala Plaza Hotel is the perfect base for exploring San Sebastián. With the Kursaal and La Concha promenade within walking distance, guests can immerse themselves in the vibrant atmosphere of the city.

Book now to experience the ultimate blend of luxury and comfort at Lasala Plaza Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 39 per day.

Location

Guest Reviews

9.4
Based on 1485 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 8.94
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 9.48
Overall Experience: 9.45
P
Patricia • couple • fr
10
Très bon séjour malgré mon p’tit commentaire, hyper pratique pour aller dans le centre ville
Pros:

Emplacement idéal tout près de la concha

Cons:

Juste un commentaire à rajouter, j’ai oublié un petit teeshirt dans la chambre (retrouvé par l’hôtel). Pour l’envoi, ils font appel à un organisme de transport entre 50€ et 80€ pour un vêtement qui en vaut 10€!! J’ai demandé de me l’envoyer sous enveloppe affranchie (j’aurais remboursé les 3€ ou 4€ de port!) Mais ils ont refusé.. c’est un peu dommage..

2026-03-03 • via Nuitee
I
Isabelle • couple • fr
10
2026-03-01 • via Nuitee
S
Sarah • couple • gb
8
2026-02-28 • via Nuitee
K
Kunal • couple • gb
10
fantasitc rooms, lobby, location and staff
2026-02-24 • via Nuitee
K
Kyla • couple • za
10
Pros:

Excellent location close to bars/restaurants & shops. Highly recommend getting a room with a sea view - you won't regret it! The staff were incredibly helpful & the service was excellent. No faults whatsoever.

2026-02-24 • via Nuitee
F
Fumiko • couple • jp
8
2026-02-23 • via Nuitee
F
Fuminao • extended_group • jp
9
最高でした。
Pros:

バルへのアクセスもよく、スタッフもフレンドリー、部屋も清潔で快適に過ごせました。

2026-02-23 • via Nuitee
J
juan • family_with_children • es
9
Pros:

La habitación y las vistas al puerto y la concha son espectaculares . El personal del hotel es increíble y nos ha encantado el servicio de parking donde te recogen el coche a tu llegada en la puerta del hotel y te lo traen cuando lo necesitas

Cons:

El desayuno es lento y con poca capacidad . Nos tuvieron esperando 45 minutos . La calidad del mismo es muy bueno y la vistas y el sitio son espectaculares mientras desayunas , pero no se puede hacer esperar por tanto tiempo . Es muy bonito pero tiene muy pocas mesas .

2026-02-22 • via Nuitee
S
Sertcho • couple • us
10
Pros:

Great location, helpful staff, and excellent facilities.

Cons:

None

2026-02-22 • via Nuitee
S
sylvia • family_with_children • fr
9
Séjour merveilleux dans un superbe hôtel très bien situé, dans la vieille ville et sur la Concha
2026-01-31 • via Nuitee
R
RYAN • couple • us
10
One of the best hotels to stay at San Sebastian - highly recommended!
Pros:

Great location, walking distance to bars, restaurants, with a great view of the La Concha beach. Inside great hotel amenities, bedroom and bathroom were super clean and modern (with a heated floor!)

Cons:

It could get pricey if you are visiting during peak seasons

2026-01-25 • via Nuitee
S
Salva • solo_traveller • es
5
Decepción estética
Pros:

La ubicación

Desayuno fantástico

Cons:

La publicidad es engañosa

Da a entender que tienen un spa q está en otra ubicación y es solo un convenio.

Poco atentos con el huésped.

2026-01-20 • via Nuitee
M
Marc • extended_group • fr
8
Superbe !
Pros:

Personnel très gentil et serviable !
Super bon petit déjeuner !
Hôtel bien situé, près de la mer et près de la vielle ville !
Nous étions très contents de notre séjour malgré la pluie ! :)

2026-01-20 • via Nuitee
M
Marge • couple • fi
9
Cons:

Light switches were confusing.

2026-01-19 • via Nuitee
J
J Roderic • couple • gb
8
2026-01-19 • via Nuitee
O
olivier • couple • fr
9
2026-01-18 • via Nuitee
A
Ana Cristina • couple • br
7
Custo benefício não compensa
Pros:

Localização excelente

Cons:

Recepção do hotel não acolhedora, preço bastante elevado para o que o hotel oferece

2026-01-17 • via Nuitee
K
Katherine • couple • es
9
We’d stay again.
Pros:

Location

Cons:

Nothing

2026-01-16 • via Nuitee
O
Oscar • couple • es
10
2026-01-12 • via Nuitee
A
Adrian • couple • cr
10
2026-01-12 • via Nuitee