Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Some cleanliness issues
Shower design flaws

Categories

Cleanliness
8.48
Some reviews mentioned cleanliness issues, like a strange smell and shower water flowing out.
Service
9.95
Many reviews praised the staff for being friendly, helpful, and accommodating.
Location
9.99
Commonly described as excellent with proximity to attractions and beautiful views.
Room Quality
8.94
Rooms were noted to be comfortable and well-decorated, with some concerns about shower design.
Amenities
9.47
Amenities like a gluten-free breakfast and a rooftop bar were well-received.
Value for Money
9.43
Overall perceived as high value considering the location and service.
Food and Beverage
9.48
Food quality and options received positive mention, especially for dietary needs.
Overall Experience
9.45
General sentiment indicates a highly positive overall stay with enthusiasm for returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Luxurious Accommodation
Lasala Plaza Hotel in San Sebastián offers spacious and bright rooms with modern décor and top-notch amenities like flat-screen TVs, safes, and minibars. The bathrooms are equipped with free toiletries and luxurious features like radiant floors and rain showers.

Gastronomic Delights
Guests can indulge in a delicious á la carte breakfast and savor authentic Basque cuisine for lunch and dinner at the hotel's restaurant. The culinary experience at Lasala Plaza Hotel is sure to tantalize your taste buds and leave you craving for more.

Prime Location
Conveniently situated in the Old Town, just steps away from Calle Mayor and the Victoria Eugenia Theatre, Lasala Plaza Hotel is the perfect base for exploring San Sebastián. With the Kursaal and La Concha promenade within walking distance, guests can immerse themselves in the vibrant atmosphere of the city.

Book now to experience the ultimate blend of luxury and comfort at Lasala Plaza Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 39 per day.

Location

Guest Reviews

9.4
Based on 1485 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 8.94
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 9.48
Overall Experience: 9.45
S
sylvia family_with_children fr
9
Séjour merveilleux dans un superbe hôtel très bien situé, dans la vieille ville et sur la Concha
2026-01-31 via Nuitee
R
RYAN couple us
10
One of the best hotels to stay at San Sebastian - highly recommended!
Pros:

Great location, walking distance to bars, restaurants, with a great view of the La Concha beach. Inside great hotel amenities, bedroom and bathroom were super clean and modern (with a heated floor!)

Cons:

It could get pricey if you are visiting during peak seasons

2026-01-25 via Nuitee
S
Salva solo_traveller es
5
Decepción estética
Pros:

La ubicación

Desayuno fantástico

Cons:

La publicidad es engañosa

Da a entender que tienen un spa q está en otra ubicación y es solo un convenio.

Poco atentos con el huésped.

2026-01-20 via Nuitee
M
Marc extended_group fr
8
Superbe !
Pros:

Personnel très gentil et serviable !
Super bon petit déjeuner !
Hôtel bien situé, près de la mer et près de la vielle ville !
Nous étions très contents de notre séjour malgré la pluie ! :)

2026-01-20 via Nuitee
J
J Roderic couple gb
8
2026-01-19 via Nuitee
M
Marge couple fi
9
Cons:

Light switches were confusing.

2026-01-19 via Nuitee
O
olivier couple fr
9
2026-01-18 via Nuitee
A
Ana Cristina couple br
7
Custo benefício não compensa
Pros:

Localização excelente

Cons:

Recepção do hotel não acolhedora, preço bastante elevado para o que o hotel oferece

2026-01-17 via Nuitee
K
Katherine couple es
9
We’d stay again.
Pros:

Location

Cons:

Nothing

2026-01-16 via Nuitee
O
Oscar couple es
10
2026-01-12 via Nuitee
A
Adrian couple cr
10
2026-01-12 via Nuitee
L
Laurent couple fr
10
2026-01-10 via Nuitee
Y
Y. N. couple jp
9
ロケーションは最高だけど、設備が・・・
Pros:

バル巡りには最高の場所。お尻洗いのトイレがあったこと。追加料金を支払えば、海が見える高層階に宿泊できる。眺めが良かった。

Cons:

照明が良くない。照明スイッチが非常に分かりにくい。シャワー室の扉がもともと全部閉まらない構造になっている。シャワー室の床が浅すぎて、シャワーの水が洗面所に流れ込む。

2026-01-09 via Nuitee
C
Claire extended_group gb
10
Perfect location, friendly helpful staff with a very accommodating little bar with fab snacks. Very comfy rooms with fab
Pros:

Beautiful building.

Cons:

Nothing

2026-01-08 via Nuitee
J
Joanne couple au
8
A gorgeous hotel in a perfect location. We will be back!
Pros:

The location is excellent. Situated on the edge of old town abc only moments yo stroll to restaurants and shops. Our room overlooked La Concha beach. Spectacular view!

Cons:

There was a strange smell in our floor level but staff were quick to address it once we raised it with them.

2026-01-07 via Nuitee
K
Karola solo_traveller de
8
Pros:

Das Design des Hotels, die Lage u Freundlichkeit der Mitarbeiter sind einzigartig

Cons:

Es wäre wünschenswert, wenn man nicht gesondert nach der Body Lotion fragen müsste. Das gehört in so einem Hotel zum Standard. Und die Begründung, man würde diese aus ökologischen Gründen nicht aufs Zimmer stellen sind wenig überzeugend.

2026-01-06 via Nuitee
N
Neil solo_traveller es
10
2026-01-06 via Nuitee
L
Lukas extended_group at
10
Kann man nur wärmstens empfehlen
Pros:

Alles war Top!

2026-01-06 via Nuitee
C
Chris couple nl
10
2026-01-05 via Nuitee
E
EVELYNE couple fr
8
2026-01-05 via Nuitee