Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Some cleanliness issues
Shower design flaws

Categories

Cleanliness
8.48
Some reviews mentioned cleanliness issues, like a strange smell and shower water flowing out.
Service
9.95
Many reviews praised the staff for being friendly, helpful, and accommodating.
Location
9.99
Commonly described as excellent with proximity to attractions and beautiful views.
Room Quality
8.94
Rooms were noted to be comfortable and well-decorated, with some concerns about shower design.
Amenities
9.47
Amenities like a gluten-free breakfast and a rooftop bar were well-received.
Value for Money
9.43
Overall perceived as high value considering the location and service.
Food and Beverage
9.48
Food quality and options received positive mention, especially for dietary needs.
Overall Experience
9.45
General sentiment indicates a highly positive overall stay with enthusiasm for returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Luxurious Accommodation
Lasala Plaza Hotel in San Sebastián offers spacious and bright rooms with modern décor and top-notch amenities like flat-screen TVs, safes, and minibars. The bathrooms are equipped with free toiletries and luxurious features like radiant floors and rain showers.

Gastronomic Delights
Guests can indulge in a delicious á la carte breakfast and savor authentic Basque cuisine for lunch and dinner at the hotel's restaurant. The culinary experience at Lasala Plaza Hotel is sure to tantalize your taste buds and leave you craving for more.

Prime Location
Conveniently situated in the Old Town, just steps away from Calle Mayor and the Victoria Eugenia Theatre, Lasala Plaza Hotel is the perfect base for exploring San Sebastián. With the Kursaal and La Concha promenade within walking distance, guests can immerse themselves in the vibrant atmosphere of the city.

Book now to experience the ultimate blend of luxury and comfort at Lasala Plaza Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 39 per day.

Location

Guest Reviews

9.4
Based on 1584 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 8.94
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 9.48
Overall Experience: 9.45
P
Peter couple nl
8
2026-05-30 via Nuitee
R
Ramazan couple tr
6
Hayal kırıklığı 🥹
Pros:

Deniz manzarası

Cons:

Oda çok kötü kokuyordu
Fiyat konfor dengesi uyumsuz

2026-05-30 via Nuitee
J
Jonathan couple us
9
2026-05-30 via Nuitee
T
Tom couple gb
10
Exceptional
Pros:

Exceptional hotel. Staff first class, style and comfort excellent. Location perfect.

Cons:

N/a

2026-05-30 via Nuitee
J
Jules couple gb
10
Absolutely loved San Sebastián and Lasala Plaza was the perfect place to stay.
Pros:

The location of the hotel was superb it was so easy to reach the restaurants and the beach all accessible by foot.
The hotel was a beautiful tranquil place, when we entered we were immediately met by wonderful friendly staff. Our room overlooked the marina it was truly blissful.
We will definitely return soon.

Cons:

Nothing… all excellent.

2026-05-26 via Nuitee
K
Katherine couple ie
9
Fantastic hotel in a great location
Pros:

Lovely hotel with a great roof terrace and relaxing vibe. Helpful staff and excellent breakfast.

Cons:

Nothing, valet parking is fairly expensive at €42 per day but that was expected given the location

2026-05-26 via Nuitee
S
soledad extended_group ar
10
2026-05-25 via Nuitee
A
Andrew extended_group us
9
Top-shelf hotel and a spectacular town
Pros:

Staff was crisp, eager to help, and unobtrusive. The location is tough to beat - a few steps from Old Town and the marina. We were greeted with a glass of sparkling wine upon arrival and the check-in process was super smooth (as was checkout).

Cons:

We didn't get to enjoy the amenities as much as I'd like. Bar time was limited. I'd be interested in checking out other (less expensive) hotels for my next visit to Donostia.

2026-05-22 via Nuitee
M
Maria Fernanda solo_traveller ar
10
2026-05-21 via Nuitee
F
Friso couple de
10
2026-05-20 via Nuitee
R
Rosie couple np
8
2026-05-19 via Nuitee
E
Evelyne extended_group fr
9
Pros:

Emplacement

Cons:

Pas d’ambiance

2026-05-18 via Nuitee
R
Ruth couple gb
10
Pros:

Beautiful location, views and rooms. Friendly staff. Really amazing stay.

2026-05-18 via Nuitee
T
Tim couple gb
9
2026-05-15 via Nuitee
S
Sean couple gb
9
2026-05-14 via Nuitee
M
Michal couple pl
7
Cena zbyt wygórowana jak na: problem ze śniadaniem i malutki basen.
Pros:

Lokalizacja, wystrój wnętrz.

Cons:

Musiałem czekać 50 minut na śniadanie (jest a la carte, nie w formie bufetu). Personel narzekał że nagle pojawiło się dużo gości.

2026-05-14 via Nuitee
M
Montse couple es
9
2026-05-12 via Nuitee
X
Xavier couple ie
10
Y revenir le plus tôt posible
Pros:

Emplacement magnifique sur le port, merveilleuse vue sur la baie du roof top avec la piscine, chambre incroyablement confortable et luxueuse

2026-05-11 via Nuitee
R
Roman solo_traveller ec
10
2026-05-10 via Nuitee
R
Robert couple ie
7
Great location, next to the old town.
Pros:

Roof top bar was great, but only open on 1 night of our stay.

Cons:

Bed and shower could be improved.

2026-05-10 via Nuitee