Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Some cleanliness issues
Shower design flaws

Categories

Cleanliness
8.48
Some reviews mentioned cleanliness issues, like a strange smell and shower water flowing out.
Service
9.95
Many reviews praised the staff for being friendly, helpful, and accommodating.
Location
9.99
Commonly described as excellent with proximity to attractions and beautiful views.
Room Quality
8.94
Rooms were noted to be comfortable and well-decorated, with some concerns about shower design.
Amenities
9.47
Amenities like a gluten-free breakfast and a rooftop bar were well-received.
Value for Money
9.43
Overall perceived as high value considering the location and service.
Food and Beverage
9.48
Food quality and options received positive mention, especially for dietary needs.
Overall Experience
9.45
General sentiment indicates a highly positive overall stay with enthusiasm for returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Luxurious Accommodation
Lasala Plaza Hotel in San Sebastián offers spacious and bright rooms with modern décor and top-notch amenities like flat-screen TVs, safes, and minibars. The bathrooms are equipped with free toiletries and luxurious features like radiant floors and rain showers.

Gastronomic Delights
Guests can indulge in a delicious á la carte breakfast and savor authentic Basque cuisine for lunch and dinner at the hotel's restaurant. The culinary experience at Lasala Plaza Hotel is sure to tantalize your taste buds and leave you craving for more.

Prime Location
Conveniently situated in the Old Town, just steps away from Calle Mayor and the Victoria Eugenia Theatre, Lasala Plaza Hotel is the perfect base for exploring San Sebastián. With the Kursaal and La Concha promenade within walking distance, guests can immerse themselves in the vibrant atmosphere of the city.

Book now to experience the ultimate blend of luxury and comfort at Lasala Plaza Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

9.4
Based on 1672 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.99
Room Quality: 8.94
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 9.48
Overall Experience: 9.45
R
Riette • couple • za
9
2026-10-24 • via Nuitee
J
Johannes • solo_traveller • nl
10
2026-10-23 • via Nuitee
L
laurent • couple • fr
8
Un peu décevant
Pros:

La chambre est grande et confortable

Cons:

C’est un établissement beaucoup trop cher en octobre ! Les prestations ne sont pas à la hauteur ! Pas de terrasse pour boire un verre et profiter du soleil ! Le bar n’est pas chaleureux ! Notre chambre donnait sur une place en travaux et pourtant un prix prohibitif !

2026-10-23 • via Nuitee
M
Marc • couple • gb
1
2026-10-22 • via Nuitee
D
DETCHART • family_with_children • fr
6
sympathique
Pros:

emplacement idéal pour le centre historique

Cons:

Mauvaise surprise lorsque les deux lits n'étaient pas présents dans la chambre alors que ma réservation était dans ce sens, il a fallu refaire la demande sur place et ce n'est pas agréable de se prendre la tête avec ce type de problème.

2026-10-22 • via Nuitee
L
Laurent • couple • fr
9
2026-10-21 • via Nuitee
I
Ibrahim • couple • sa
10
A stay I n the heart of Donostia San Sebastián
Pros:

Perfect location
Welcoming staff
Beautiful room with an amazing view
Walkable to all major attractions

Cons:

A minor improvement : Better guidance with how to reach the hotel entrance by car (beforehand).
It is in a pedestrian zone and we circled the area several times before we had to call the receptionist and ask for the right way to get there. *She did a good job guiding us through.

2026-10-18 • via Nuitee
E
Effi shuangyan • couple • se
8
还是推荐入住的
Pros:

位置非常好

Cons:

卫生间洗澡间，缝隙不紧闭，水很容易流到洗漱间。而且房间的窗帘遮黑遮不了全部。

2026-10-14 • via Nuitee
C
Cesar A. • couple • pe
10
2026-10-14 • via Nuitee
B
Bjørn Rasmus • couple • no
7
2026-10-14 • via Nuitee
B
Beth • couple • gb
9
Great visit again - would go back again and again.
Pros:

Our CEO has stayed here a couple of times - the location is great and the service and rooms are really good. He has very high standards and very much rates this hotel

2026-10-12 • via Nuitee
A
Anne Lewis • extended_group • gb
10
A lovely hotel in a perfect location
Pros:

The location on the edge of the promenade and the old town was perfect.
The room was a good size and the staff were very pleasant and helpful.

Cons:

Would have preferred a harbour view

2026-10-11 • via Nuitee
A
ARIELA • couple • il
9
מלון נהדר מחיר מעט גבוה
Pros:

מלון יפה בלב העיר העתיקה והנמל

Cons:

מחיר גבוה

2026-10-10 • via Nuitee
J
Junko • couple • jp
8
2026-09-19 • via Nuitee
B
Betty Anne • couple • gb
10
Location location was brilliant
Pros:

It was amazing the hotel exceeded our expectation.

Cons:

To be honest nothing.

2026-09-19 • via Nuitee
G
GERARDO • solo_traveller • ar
8
2026-09-17 • via Nuitee
L
Laura • couple • us
8
Was an 8 of 10
Pros:

Location and rooms very nice

Cons:

Pool was really small

2026-09-16 • via Nuitee
I
Iris Maria • solo_traveller • pt
8
2026-09-16 • via Nuitee
N
Noreen • couple • us
10
2026-09-13 • via Nuitee
G
George • couple • us
10
Great hotel to enjoy San Sebastián
Pros:

Amazing location on the bay with rooftop view. Excellent breakfast. Attentive staff

2026-09-12 • via Nuitee