Hotel & Restarant Ausspann

Hotels
•
Independent
6.6 (86 reviews)
Großlugaer Straße 1, Heidenau, 01809 , Heidenau , DE
49-3529-529700

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Pets allowed

Facilities

Free WiFi
Terrace
Garden
Wheelchair accessible
Outdoor pool - seasonal
Picnic area
Breakfast available (surcharge)
Front desk (limited hours)
Smoke-free property
Free wired internet
See all facilities

Review Highlights

Pros:
Good value for money
Friendly host
Good food in the restaurant
Cons:
Dirty conditions
Broken furniture
Breakdown in breakfast service

Categories

Cleanliness
4.43
Multiple mentions of dirty conditions and spoiled food.
Service
7.4
Service was generally acceptable, but there were issues with breakfast arrangements.
Location
6.94
Location is decent, but parking issues noted.
Room Quality
5.39
Some furniture was reported as broken.
Amenities
6.42
Amenities are standard but some issues noted.
Value for Money
8.88
Reasonable for the price, but quality must match expectations.
Food and Beverage
6.43
Meals at the restaurant were good, but breakfast inconsistencies were problematic.
Overall Experience
6.9
Overall mixed experience, with significant negative points but some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:39

Property Description

Recreation and Amenities
Take advantage of a seasonal outdoor pool and bicycles for rent. Additional amenities include complimentary Wi-Fi, a picnic area, and barbecue grills.

Dining and Entertainment
Indulge in meals at the restaurant or grab a snack at the coffee shop. Enjoy room service and unwind with a drink at the bar/lounge.

Comfort and Connectivity
Stay connected with free Wi-Fi and enjoy cable programming on plasma TVs. Relax in rooms with minibars, private bathrooms, and daily housekeeping.

For a stay in Heidenau, discover Hotel & Restaurant Ausspann - just minutes away from top attractions. Book now to enjoy a perfect blend of comfort and convenience.

Important information:

  • The seasonal pool will be open from June to July.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

6.6
Based on 86 reviews
Cleanliness: 4.43
Service: 7.4
Location: 6.94
Room Quality: 5.39
Amenities: 6.42
Value for Money: 8.88
Food and Beverage: 6.43
Overall Experience: 6.9
M
Mirko • partner
8
Pros:

Für schmales Geld eine gute Unterkunft vorgefunden. Frühstück immer mit viel Liebe zubereitet. Wir kommen gerne wieder.

2025-09-07 • via Nuitee
P
Petra • partner
6
Pros:

Der Empfang von Frau Anita war in Ordnung, auch das Frühstück am Samstag. Leider wurden wir am Sonntag vergessen. Kein Frühstück, obwohl bestellt, nirgends Personal, keiner zum Ansprechen.

2025-08-19 • via Nuitee
S
Sascha • family_with_children
2
Pros:

Teilweise abgelaufene Lebensmittel! Kakao aufgebläht etc alles versifft und dreckig! Möbel kaputt

2025-08-05 • via Nuitee
D
Dorita
2
Pros:

Geht gar nicht. Das Expedia sowas im Angebot hat, ist unglaublich. Kein gutes Aushängeschild!

2025-08-01 • via Nuitee
A
Arne
6
Når man bare skal sove
Pros:

Hvis man kigger på prisen alene og sengenes kvalitet, så er opholdet helt fint.
Lidt nusset hotel, men maden var fin i restauranten.
Halvdelen af hotellets gratis p-pladser er optaget af u-indregistrede biler. Det var lidt træls.
Flink vært.

2025-07-31 • via Nuitee
O
oliver
4
Pros:

Absolut nicht Empfelenswert,keine besetzte Rezepzion,dachte war in der Türkei

2025-07-24 • via Nuitee
J
Jarmila
4
Pros:

Einmal und nie wieder

2025-07-11 • via Nuitee
P
peder
10
Pros:

Ualmindelig service. stor hjælpsomhed. vand til hunde mm. Hjemlig byggeatmosfære -

2025-07-08 • via Nuitee
C
Christian
8
Fint sted til en overnatning på rejsen
Pros:

Udmærket sted, god seng, pænt rent værelse og velfungerende badeværelse

God aftensmad, ok udendørsservering.

God morgenmad.

2025-06-25 • via Nuitee
Y
YURIY
2
Pros:

It was terribly cold in the room. I lay down for 1 hour, during which time I was bitten by bedbugs. I took 3 to the reception, they weren't even surprised, after that they returned the money and we found ourselves on the street. Where is the sanitary inspection looking!!!

2025-04-21 • via Nuitee
S
Saskia Liv • friends
2
Pros:

Eine absolute Absteige. Schrecklich.

2025-04-20 • via Nuitee
W
Wolfgang
4
Pros:

Zu kalt zum Duschen, kaum Heizung. Zum Frühstück mussten erst Personal per Telefon angefordert werden.

2025-04-13 • via Nuitee
I
Irnis • family
2
Pros:

We payed to much for accommodation then there was no one to help us fix it in the reception.

2024-08-20 • via Nuitee
L
Lisa • family
10
Pros:

LOVED our stay here! The staff is very friendly & accommodating. Absolutely THE BEST schnitzel we have had yet! The food was fantastic & the room was large. Would stay here again!!!

2024-08-13 • via Nuitee
C
Carsten • partner
6
Pros:

An einer Hauptstraße also nicht wirklich ruhig. Schon recht abgeranzt, aber das Zimmer war sauber.

2024-08-07 • via Nuitee
M
Mareike Diana • family
4
Pros:

Leider nicht wie auf den Bildern.
Risse in der Wand.
Schmitzige wand.
Fremde Haare auf dem Boden im Bad.

2024-07-22 • via Nuitee
E
Enrico
2
Pros:

Bettwanzen in meinem Zimmer ich durfte das Zimmer dann wechseln konnte aber nicht mehr schlafen weil ich das natürlich im Kopf hatte Hotel ist wirklich nicht zu empfehlen sehr alt und nicht sauber

2024-07-16 • via Nuitee
V
Verified traveler
4
Moldy room
Pros:

My room had alot of mold which gave me a migraine... This hotel is health hazardous but the pillows were really comfortable.

2024-07-12 • via Nuitee
N
Niclas
4
Bäst före datum passerat
Pros:

Ett hotell med bäst före datum passerat.
Säger sig ha pool men finns ingen.
Funkar med nöd som övernattning om man bara behöver en säng.

2024-07-12 • via Nuitee
P
Patrick
4
Pool borta
Pros:

Finns ingen pool.
När man annoserar om pool på hemsidan så
ska den informationen vara sann.
Överlag så var mycket trasigt, saknades och rent allmänt sunkigt.

2024-07-09 • via Nuitee