SpringHill Suites by Marriott Dallas McKinney

Hotels
•
SpringHill Suites
8.4 (386 reviews)
2660 South Central Expressway , McKinney , US
+1 469-678-5047

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Good breakfast options
Clean modern rooms
Cons:
Issues with cleanliness
Poor service experiences
Dirty pool
Inadequate housekeeping

Categories

Cleanliness
7.68
Cleanliness was an issue as multiple reviews indicated dirtiness and lack of housekeeping.
Service
8.65
Service was reported as friendly, though there were some concerns about staff helpfulness.
Location
9.19
Multiple reviews highlighted the convenience and pleasant proximity of the hotel.
Room Quality
8.14
Rooms were generally described as clean and spacious, with some mentions of minor issues.
Amenities
8.67
Amenities offered were satisfactory, though there were some concerns about the pool.
Value for Money
8.63
Perceived as good value, especially considering breakfast was included.
Food and Beverage
7.68
Breakfast received mixed feedback, with some indicating it was decent while others found it awful.
Overall Experience
8.55
Overall stay was positive despite some noticeable concerns about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:37

Property Description

Modern Comfort and Convenience

Luxurious Amenities
The SpringHill Suites by Marriott Dallas McKinney offers a seasonal outdoor pool and air-conditioned rooms with free WiFi, ensuring guests stay cool and connected throughout their visit. The presence of a business center, gym, and snack bar caters to both professional and leisure travelers, promising a well-rounded experience.

Prime Location
Conveniently situated just 20 km from Historic Downtown Plano, this non-smoking property provides easy access to popular attractions like Gerald J. Ford Stadium and Mockingbird Station. With multilingual staff ready to assist and guide guests, exploring the area is a breeze.

Book your stay at SpringHill Suites by Marriott Dallas McKinney for a blend of comfort, convenience, and exceptional service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 386 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 7.68
Overall Experience: 8.55
A
Amanda • family_with_children • us
10
2026-10-27 • via Nuitee
A
angelia • solo_traveller • us
10
Absolutely wonderful
Pros:

This is my favorite place to stay when I am in town

2026-10-17 • via Nuitee
R
ROBERT • solo_traveller • us
5
Hotel is really nice, unless one desires to sleep…
Pros:

The staff were all very nice and professional. They made me feel very welcome. Hotel was clean and seemed to appear new. Enjoyed the gym and the pool area.

Cons:

The room has a smoke detector in the middle of the bedroom. The detector has two green LED Lights on the bottom that flash every 60 seconds, all day and ALL NIGHT LIGHTING UP THE ROOM. I called the front desk at 1:30 AM asking for electrical tape. Front desk said they can’t be tempered with. I laid awake another hour before falling asleep. The next morning, I was in the elevator with a couple who were also complaining about staying awake due to the flashing lights as well. If new smoke detectors were installed without lights, the hotel would be amazing.

2026-09-15 • via Nuitee
E
Ellis • solo_traveller • us
10
2026-09-02 • via Nuitee
R
Rebecca • family_with_children • us
7
It was okay.
Cons:

The pillows could have firmer. The staff was not very informative and was not very polite. We had to pay a security deposit. And we asked for a handicap room, it was not available.

2026-08-22 • via Nuitee
R
Reynaldo • family_with_children • us
10
2026-08-20 • via Nuitee
K
Kolby • family_with_children • us
7
Pros:

The location and value are hard to beat.

Cons:

The WiFi was out for the day we were there, not the hotels fault.

2026-07-20 • via Nuitee
J
Jamie • solo_traveller • us
3
Pros:

Clean and beautiful rooms but the experience was ruined because there was no working TV...and staff said nothing they can do.. no offer to move room just sorry. Requested a manager never heard from them.. being stuck in a hotel with nothing to watch sucks.

2026-07-10 • via Nuitee
S
Somer • solo_traveller • us
10
Overall great stay!
Pros:

Clean rooms, clean pool. Friendly staff. The breakfast was decent with multiple options. Great location.

Cons:

Some carpet areas may need to be repaired, cleaned, or updated. The mattress was not the most comfortable.

2026-07-06 • via Nuitee
T
Thomas • solo_traveller • at
10
Pros:

Nettes Personal, sehr hilfreich, 24 Stunden Kaffe lol

2026-06-25 • via Nuitee
A
Akin • solo_traveller • us
8
2026-06-21 • via Nuitee
K
Kehinde • family_with_children • us
9
I wished I was able to spend more days. I enjoyed my stay at the hotel. I will come again!
Pros:

The room layout, very very lovely. And the neatness. Staff were very courteous. Next door to the mall.

Cons:

The breakfast.
The breakfast didn’t have much variety. I would have loved to have scrambled eggs with toast for breakfast or potatoes with scrambled eggs etc.

2026-06-21 • via Nuitee
M
michelle • solo_traveller • us
10
Pros:

Common areas where always clean even with several baseball teams staying there.

Cons:

N/A

2026-06-14 • via Nuitee
H
hauser • solo_traveller • us
7
Pros:

Good breakfast. Clean room.

Cons:

Room was so hot couldn't sleep. The bathroom door was so heavy and didnt want to slide on carpet. The shower leaked all over bathroom floor

2026-05-26 • via Nuitee
A
Agha Danish • family_with_children • us
8
2026-05-13 • via Nuitee
M
Marco Antonio • family_with_children • mx
10
Muy comodo y limpio
Pros:

Muy limpio, y el personal muy amable, aun que batallamos un poco por que no les aparecía nuestra reservación, tardamos un poco, pero al final todo bien

2026-05-09 • via Nuitee
B
Benoit • couple • fr
8
Pratique mais manque un peu de calme
Pros:

Hôtel récent, bien équipé, petit déjeuner correct.

Cons:

Emplacement bruyant près de l'autoroute

2026-05-08 • via Nuitee
J
Jose • solo_traveller • us
8
Pros:

La habitación muy limpia la cama cómoda

Cons:

Tuve que pagar un depósito

2026-05-02 • via Nuitee
G
Greg • solo_traveller • us
10
Pros:

Very spacious. More than enough room. Close to all the restaurants.

Cons:

Very cozy and roomy. Plenty of room.

2026-04-17 • via Nuitee
A
Angela • extended_group • us
9
2026-04-16 • via Nuitee