Resort do Lago by WAM Experience

Hotels
8.1 (57 reviews)
Avenida Caminho do Lago , Caldas Novas , br

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness of linens and towels
Friendly and helpful staff
Nice breakfast and amenities
Cons:
Poor check-in experience
Issues with room facilities
Distance from city center

Categories

Cleanliness
7.46
Some positive mentions of cleanliness, but issues with bathrooms and room readiness noted.
Service
8.43
Overall positive sentiment regarding staff, although check-in issues were reported.
Location
7.97
Location mentioned as a bit far from the city, but generally positive experiences noted.
Room Quality
7.42
Issues with room equipment and noisy bed, but overall comfort mentioned positively.
Amenities
8.95
Positive feedback on the pool and breakfast amenities, noted as enjoyable.
Value for Money
8.41
General sentiment indicates reasonable value for the experience provided.
Food and Beverage
7.96
Breakfast praised, but some remarks on meals being cold.
Overall Experience
8.23
Various positive experiences shared, although some service lapses noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:37

Property Description

Luxurious Accommodation with Exciting Amenities

Outdoor Swimming Pool and Fitness Centre: Enjoy a refreshing dip in the outdoor pool or stay active at the fitness centre during your stay at Resort do Lago Oficial.

Family-Friendly Features: With a kids' club, water park, and evening entertainment, there's something for everyone in the family to enjoy at the property.

Relaxing Hot Spring Bath and More: Unwind in the hot spring bath or challenge friends to a game of billiards at this 4-star hotel.

Experience the perfect blend of relaxation and entertainment at Resort do Lago Oficial. Book your stay now for an unforgettable getaway!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 9 years old stay for free when using an available extra bed.
    Children from 10 years old to 11 years old stay for R$ 80 per person per night when using an available extra bed.
    People 12 years old and over stay for R$ 160 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 57 reviews
Cleanliness: 7.46
Service: 8.43
Location: 7.97
Room Quality: 7.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.23
A
Adriane • extended_group • br
4
Decepcionante
Pros:

É bacana , arejado

Cons:

Achei péssima, pois no ato do agendamento solicitei apartamento próximo ao refeitório é piscinas, pois estava c meus pais de 86 anos e 74 anos, sendo q minha mãe tem dificuldade de locomoção devido uma complicação cirúrgica, fomos hospedados no bloco E q fica mais distante possível

2026-03-30 • via Nuitee
V
Vadson • family_with_children • br
9
Minha família gostou bastante.
Pros:

Café da manhã, almoço e janta são bons, as piscinas são boas tbm, a vista para o lago é top!

Cons:

A localização do restaurante e das piscinas fica distante do ap.

2026-03-24 • via Nuitee
F
ferreira da silva • family_with_children • br
5
Pros:

Gostei em poder compartilhar outros resorts,como o náuticos

Cons:

Infelizmente achei um absurdo a invasão de privacidade em estar revistando bolsa de mulheres principalmente por homens

2026-03-23 • via Nuitee
J
Jessica • family_with_children • br
9
Resort maravlhoso!
Pros:

De tudo, do atendimento, do resort em geral. As piscina com água quentinha, uma delícia. O resort tem o próprio parque aquatico. Nos divertimos muito!

Cons:

Só é um pouco afastado do centro, mas pra gente nao foi nenhum problema.

2026-03-16 • via Nuitee
M
Márcia Rute • family_with_children • br
8
Final de semana no resort do lago
Pros:

Gostei de tudo,comida muita gostosa,quarto e roupas de cama super cheiroso, atendimento dos funcionários muito bom.
Acesso aos parques aquáticos da rede Wam.

Cons:

Dos valores dos alimentos dentro dos parques e dentro do hotel, preço salgado , principalmente para quem bebe cerveja .

2026-03-09 • via Nuitee
S
seba • family_with_children • br
9
Pros:

Como sempre as acomodações como sempre impecável e com opções boas de atrações.

Cons:

O buffet do restaurante boas opções de comida mas infelizmente fora da temperatura,e sabor também de alguns alimentos tem q da uma melhorada e a questão de terem tirado dos hóspedes a possibilidade de acessar os parques aquáticos no dia do chekout também fica sem lógica.

2026-03-09 • via Nuitee
A
Alef • family_with_children • br
5
2026-03-08 • via Nuitee
G
Gilson Dias Lira Cavalca • family_with_children • br
9
2026-03-06 • via Nuitee
W
Williane • family_with_children • br
10
2026-03-03 • via Nuitee
K
Kethlen • extended_group • br
10
Pros:

Perfeito

2026-03-01 • via Nuitee
B
Bonifácio • family_with_children • br
10
Pros:

Atendimento

2026-02-23 • via Nuitee
H
Henrique • family_with_children • br
10
2026-02-23 • via Nuitee
D
Danielia • family_with_children • br
6
2026-02-22 • via Nuitee
T
TIAGO • family_with_children • br
9
2026-01-24 • via Nuitee
F
Fabiana • extended_group • br
9
2026-01-22 • via Nuitee
F
Ferreira • family_with_children • br
7
2026-01-22 • via Nuitee
S
Samira Ribeiro • couple • br
10
perfeita
Pros:

maravilhoso o cafe da manha, o atendimento tbm, recepcção nota 10
hotel n estava cheio, piscinas impecaveis, limpeza tbem , o hotel muito bem cuidado
estacionamento perfeito, pois dava p ver o carro do quarto, entao fiquei despreocupada

Cons:

nada , p mim foi ok

2026-01-19 • via Nuitee
S
SILVANIA • couple • br
10
2026-01-19 • via Nuitee
S
Soares • family_with_children • br
8
2026-01-18 • via Nuitee
V
Vanessa • family_with_children • br
9
2026-01-15 • via Nuitee