Balcary Bay Country House Hotel

Hotels
8.5 (324 reviews)
Balcary Bay Country House Hotel Shore Road, Auchencairn , Auchencairn , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Comfortable rooms
Cons:
Some food issues
Cold areas in the hotel
Expensive for some services

Categories

Cleanliness
7.75
The hotel was clean throughout but dated in its decor and some areas were muddy.
Service
9.25
Staff were very welcoming and helpful, going above and beyond to ensure a great stay.
Location
9.25
Breath taking location, very close to the beach and with stunning views.
Room Quality
8.75
Rooms were large, comfortable, and cosy with great beds.
Amenities
8.25
Amenities were good but some areas were cold until late afternoon.
Value for Money
7.75
Some aspects were seen as expensive for what they offered, but the experience was generally valued.
Food and Beverage
8.25
Food was generally good but some meals were considered overpriced and incorrect orders happened.
Overall Experience
8.75
Overall a wonderful experience with a few minor issues, but guests plan to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 08:12

Property Description

Stunning Location and Exclusive Amenities
Indulge in a serene getaway at Balcary Bay Country House Hotel, boasting a private beach, sea-view rooms, and a garden sanctuary.

Luxurious Rooms with Modern Comforts
Relax in style with well-appointed rooms featuring flat-screen TVs, private bathrooms, and thoughtful amenities like a kitchenette and plush bedding.

Culinary Delights and Wellness Offerings
Savor delectable international cuisine at the on-site restaurant and explore vegan and dairy-free options. Engage in exhilarating activities like snorkeling and cycling during your stay.

Ready to experience luxury and relaxation at Balcary Bay Country House Hotel? Book your stay now.

Important information:

Please note that pets will incur an additional charge of £30 per stay, per pet. EV Charging available on site.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 324 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
R
RatnaAnand couple gb
7
Pros:

location

Cons:

They can have more options for dinner, there are very limited option, we have to eat every day same if we are lazy to go out for dinner.

2026-07-02 via Nuitee
M
Martin solo_traveller gb
8
Pros:

Location good but isolated. Staff friendly snd helpful

Cons:

Limited dinner menu and expensive for wat was on offer.

2026-06-29 via Nuitee
A
Andrew solo_traveller gb
10
Lovely retreat
Pros:

Small very friendly hotel, Lovely remote location with outstanding views. Was greeted by Molly who showed us around the hotel and our room. We received a free upgrade and had the circular room on the upper floor with outstanding views. Molly was lovely and very polite and also did the bar service. Dinner and breakfast were very good . Highly enjoyable break and will certainly visit again.

Cons:

Nothing

2026-06-28 via Nuitee
A
Abhay couple gb
7
Pros:

Fan
Veg food

Cons:

No veg food

2026-06-27 via Nuitee
L
Louise family_with_children gb
8
Beautiful and peaceful stay
Pros:

Amazing location at the end of a 15min drive along a single track road. Beautiful views from the room across the bay. The Twin rooms have a small patio so you can walk directly across the lawn (no road!) to the (pebble) beach for a swim. Very comfortable stay.

Cons:

The garden could do with a bit more maintenance, but the views were so spectacular that wasn't a big complaint. Dinner was very tasty though it would be good to have a bit more variety when staying multiple nights (we had the same four options every night: 3 fish dishes (one deep-fried) and 1 (fried) chicken dish).

2026-06-25 via Nuitee
P
Paul couple gb
10
The views and the location are what draws you in, the hospitality is what will make you return
Pros:

Location is one of the best I've stayed at in the UK for the reality to match or even exceed the pictures. Staff were friendly and welcoming, the food was amazing, made with attention to detail, all served in superb surroundings, A real gem.

Cons:

Nothing - it was everything I had hoped for.

2026-06-23 via Nuitee
C
Carolina couple nl
9
Geweldig!
Pros:

De ligging and het gebouw

Cons:

Ventilatie van de keuken die was naast mijn kamer raam. Maar het waren korten periodes van afzuigen en zacht. Dus het was ok. Let erop dat je die kamer niet krijgt

2026-06-23 via Nuitee
A
Anthony couple gb
4
£500 for 3 nights is ok if the hotel delivers. But not ok when it’s like Fawlty Towers. Very disappointing stay. Actuall
Pros:

Location and proximity to beach and sea. Beautiful views.

Cons:

Amateur staff. Fawlty Towers on a good day. Not what you expect for the price. No leadership from Basil.

2026-06-15 via Nuitee
L
Lynis couple gb
10
Wonderful position on bay. Staff charming.
Pros:

Fish dishes were excellent in particular..
Comfortable lounge.

2026-06-15 via Nuitee
S
Sharron Snell couple gb
8
Beautiful location but let down by the lack of attention to the smaller details expected
Pros:

Beautiful location right on the shore and very peaceful and quiet. The room was lovely with sea views and a comfortable bed,and we were offered the choice of 2 different rooms on arrival

Cons:

Had to book in advance what time we wanted breakfast and the evening meal, but waited over 30 minutes to get our drinks delivered before dinner, and they got our dinner order wrong, had to ask for my starter after my partners was bought to the table, and they had to ask again what i had ordered. The food was nice but expensive for what it was, and the choice was quite limited At breakfast, which was also pre ordered we had to wait for the toast 10 mins after breakfast was served, and the coffee was lukewarm and had obviously been brewed for a while, was bitter in taste. Also the was no ambience in the dining room, felt very awkward with everyone sat in silence, we took our main course up to our room as felt very uncomfortable sat in the dining room.

2026-06-08 via Nuitee
A
Avril couple gb
7
Short and sweet
2026-06-07 via Nuitee
A
Alan solo_traveller gb
9
Pros:

The location, the welcoming and friendly service from the staff. We had a very good stay.

Cons:

Noise from the kitchen extractor fan, but this was switched off from 8.30 pm. The house wine was a little expensive.

2026-06-05 via Nuitee
G
Gemma couple gb
8
2026-06-01 via Nuitee
C
Carolyn couple gb
6
Quite wacky!
Pros:

Love the location right by the shore - and the area - peaceful and quiet even on a bank holiday.

Cons:

Property comfortable and very spacious - but menus quite limited, food expensive and much of it fried.

2026-05-31 via Nuitee
R
Robin couple gb
8
2026-05-30 via Nuitee
T
Thomas solo_traveller de
9
Pros:

Tolle Lage, freundliches Personal, klassische Einrichtung

Cons:

Ablauf beim (leckeren) Abendessen nichts für Menschen, die es eilig haben😉.

2026-05-26 via Nuitee
C
Cynthia solo_traveller gb
10
Pros:

Everything

2026-05-26 via Nuitee
B
Barbara solo_traveller gb
9
2026-05-25 via Nuitee
W
wendy couple gb
4
Very disappointing. Emailed the property as we left early, but no response.
Pros:

Lovely location

Cons:

Very poor breakfast, luke warm, coffee was too strong and also barely warm. No menu, chaotic.
Off lead dog bothering our dog who is quite anxious, owner didn’t bother to come and get the dog.

2026-05-25 via Nuitee
P
Pete solo_traveller gb
8
Pros:

Location was great
View was good

Cons:

Menu had a lot of fried food , limited choice and not cheap.
The hotel is a long way from anywhere so you have limited choice

2026-05-20 via Nuitee