Caruso Place Luxury Rooms & Suites

Hotels
9.4 (1133 reviews)
Via Toledo 256 , Naples , IT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Hiking
Laundry
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Cons:
Noise issues
Misleading information on amenities
Lack of breakfast

Categories

Cleanliness
9.5
Cleanliness was generally good, with several mentions of impeccable cleanliness.
Service
10
Staff was noted as extremely helpful and courteous in multiple reviews.
Location
10
Multiple reviews praised the central location as a major advantage.
Room Quality
9
Room quality varied; some complaints about noise and lack of amenities.
Amenities
9.2
Amenities were mentioned positively but lacked some features like breakfast.
Value for Money
9
Some reviews indicated it felt more like a 3-star hotel rather than 4-star.
Food and Beverage
8.5
Limited breakfast service noted, impacting overall satisfaction.
Overall Experience
10
Overall stay was highly rated, indicating a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Luxurious Accommodation

Caruso Place Boutique & Wellness Suites offers a luxurious stay in Naples, just steps away from iconic landmarks like Maschio Angioino and San Carlo Theatre. The elegantly designed rooms and suites feature modern amenities such as flat-screen TVs, chromotherapy showers, and comfortable bedding, ensuring a relaxing experience for guests.

Wellness and Convenience

Guests can start their day with a delicious continental buffet breakfast at the hotel. For added convenience, a 24-hour front desk and shuttle services to key locations like the train station and airport are available upon request. The shared lounge provides a cozy space to unwind after a day of exploring the city.

Prime Location

Situated near Via Chiaia and Palazzo Reale Napoli, Caruso Place Boutique & Wellness Suites offers easy access to Naples' top attractions. With Piazza Plebiscito just a short walk away, guests can immerse themselves in the vibrant culture of the city during their stay.

Book your stay at Caruso Place Boutique & Wellness Suites for an unforgettable Naples experience.

Important information:

Champagne and wine are available with an extra charge, upon request.
Parking spaces must be reserved in advance.
Please note that use of parking will incur an additional charge starting from EUR 30, per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

9.4
Based on 1133 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.2
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 10
E
evelyne • solo_traveller • es
8
Séjour très agréable
Pros:

Les chambres sont vraiment confortables la literie parfaite, la salle de bain immaculée propre, le wi-fi, super rapide, Netflix et Prime Video disponibles ainsi que les chaînes italiennes, mais rien d’autre. Personnel au top !

Cons:

Certaines chambres (dont la mienne) sont situées à quelques mètres de la galerie, Umberto I, il faut le savoir. Il faut monter une ruelle plutôt glauque direction quartiers espagnols (60 pas ! J ai compté) puis on tombe sur une porte avec un code d’entrée. À partir de là, tout est parfait. Il ya 0 vue puisque la chambre donne sur une cour en ruine

2026-10-31 • via Nuitee
H
Hortense • family_with_children • fr
10
Superbe adresse
Pros:

L'emplacement, la vue de la chambre, la gentillesse du personnel, le confort.

Cons:

Rien

2026-10-27 • via Nuitee
A
Alessandro • couple • it
1
Booking cancelled just before the check-in
Pros:

Nothing

Cons:

The property cancelled our booking few hours before the check-in without any explanation

2026-10-21 • via Nuitee
T
Tamatha • family_with_children • gb
9
The staff were very welcoming and couldn't do enough to help :)
Pros:

The location was brilliant, with everything on your doorstop and not far from the ferry either (we were going on to Posiitano)

Cons:

Stairs up to the hotel lobby, but a porter was available for the bag, so it wasn't an issue.

2026-10-21 • via Nuitee
M
Maria • couple • es
10
2026-10-16 • via Nuitee
C
Christina • solo_traveller • it
10
Perfect place to stay in Naples
Pros:

Wonderful location, very spacious and clean, helpful and friendly staff. I appreciated how helpful and nice the staff were. My room was beautiful and I loved the view of the galleria from inside my suite

2026-10-14 • via Nuitee
B
Barbara • family_with_children • ch
3
2026-10-12 • via Nuitee
A
ARLENE • extended_group • us
2
Worst stay we had in Italy out of our four stats. Very disappointed.
Pros:

Close walking distance to things

Cons:

Construction all around our entrance making it difficult and unsafe to get in. And it was very Loud waking us up early. Entrance to hotel was strange and hard to find. Rooms and hallways were not clean. Bugs and bug traps all over our rooms. Air turned OFF in our rooms while we were out, instead of just lowered making it long to cool back down after being out in 100 degree heat. Amenities not restocked like coffee, etc.

2026-10-12 • via Nuitee
A
Andrea • couple • ch
7
2026-10-12 • via Nuitee
T
Tommaso • couple • it
8
Struttura ubicata in un fascinoso palazzo storico
Pros:

Struttura ubicata in un fascinoso palazzo storico prospicente a Galleria Umberto I, camera silenziosa e confortevole con una piacevole veduta su un elegante cortile interno, letto molto comodo. Molto bella la hall dove è posizionata la reception

Cons:

La camera non era poprio amplissima, sistemare i bagagli non si è rivelato facilissimo

2026-10-12 • via Nuitee
R
Ruta • couple • us
7
Cons:

Room was extremely noisy late at night due to location inside Galleria. Kids were playing soccer at 1:00 am.

2026-10-10 • via Nuitee
M
Mario • couple • ch
10
2026-10-08 • via Nuitee
F
FILIPPOS • family_with_children • gr
7
Κεντρικό σημείο μην πάτε αν έχετε αυτοκίνητο
Cons:

Έφτασα με αυτοκίνητο βράδυ και δεν μπορούσα να το βρω

2026-10-08 • via Nuitee
M
Marie Hélène • couple • fr
8
2026-09-19 • via Nuitee
M
Marco • family_with_children • it
7
2026-09-19 • via Nuitee
M
Marie Hélène • couple • fr
8
Une fois que l’on a trouvé on est bien
Pros:

L’emplacement

Cons:

Très compliqué de trouver l’entrée . Mal indiqué .. tout petit et porte cochère…
Nous cherchions une entrée d’hôtel …!

2026-09-19 • via Nuitee
M
Malgorzata • couple • pl
10
2026-09-14 • via Nuitee
P
Plinio • family_with_children • pe
8
2026-09-13 • via Nuitee
M
Martha • couple • us
9
2026-09-09 • via Nuitee
H
Helga • solo_traveller • hu
8
2026-09-08 • via Nuitee