Caruso Place Luxury Rooms & Suites

Hotels
9.4 (1017 reviews)
Via Toledo 256 , Naples , it

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Cons:
Noise issues
Misleading information on amenities
Lack of breakfast

Categories

Cleanliness
9.5
Cleanliness was generally good, with several mentions of impeccable cleanliness.
Service
10
Staff was noted as extremely helpful and courteous in multiple reviews.
Location
10
Multiple reviews praised the central location as a major advantage.
Room Quality
9
Room quality varied; some complaints about noise and lack of amenities.
Amenities
9.2
Amenities were mentioned positively but lacked some features like breakfast.
Value for Money
9
Some reviews indicated it felt more like a 3-star hotel rather than 4-star.
Food and Beverage
8.5
Limited breakfast service noted, impacting overall satisfaction.
Overall Experience
10
Overall stay was highly rated, indicating a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Luxurious Accommodation

Caruso Place Boutique & Wellness Suites offers a luxurious stay in Naples, just steps away from iconic landmarks like Maschio Angioino and San Carlo Theatre. The elegantly designed rooms and suites feature modern amenities such as flat-screen TVs, chromotherapy showers, and comfortable bedding, ensuring a relaxing experience for guests.

Wellness and Convenience

Guests can start their day with a delicious continental buffet breakfast at the hotel. For added convenience, a 24-hour front desk and shuttle services to key locations like the train station and airport are available upon request. The shared lounge provides a cozy space to unwind after a day of exploring the city.

Prime Location

Situated near Via Chiaia and Palazzo Reale Napoli, Caruso Place Boutique & Wellness Suites offers easy access to Naples' top attractions. With Piazza Plebiscito just a short walk away, guests can immerse themselves in the vibrant culture of the city during their stay.

Book your stay at Caruso Place Boutique & Wellness Suites for an unforgettable Naples experience.

Important information:

Champagne and wine are available with an extra charge, upon request.
Parking spaces must be reserved in advance.
Please note that use of parking will incur an additional charge starting from EUR 30, per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 45 per person per night when using an existing bed.
    Children from 2 years old to 17 years old stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9.4
Based on 1017 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.2
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 10
C
Cappello solo_traveller it
10
Pros:

Hotel molto pulito personale molto gentile posizione ottima

2026-02-09 via Nuitee
L
Lioi couple au
7
Great location and staff are fantastic.
Pros:

Great location

Cons:

No lift. Can’t access property by car due to pedestrian access only. Difficult with luggage. Room was very small.

2026-02-08 via Nuitee
S
Stefano couple it
9
2026-02-08 via Nuitee
A
Antonio remo couple it
8
Soggiorno rilassante e suggestivo
Pros:

La camera in cui ho soggiornato era bellissima dotata di tutti i confort. Ampia, confortevole con un piccolo balcone che si affacciava su via Toledo di fronte la galleria. Sicuramente appena possibile ci ritornerò.

Cons:

Magari la colazione poteva essere prevista così come una convenzione più vantaggiosa con i vari garage della zona poteva essere un valore aggiunto. Tuttavia questi due aspetti non hanno inciso assolutamente in maniera negativa sul mio giudizio finale

2026-01-28 via Nuitee
S
sabrina solo_traveller it
8
2026-01-28 via Nuitee
L
LIOR family_with_children il
10
Pros:

Great location , best service , just excellent

2026-01-27 via Nuitee
E
Elisa couple lu
8
Pros:

Posizione perfetta per visitare la città; camera spaziosa e pulita, letto molto comodo, doccia e bagno davvero spaziosi. Menzione speciale per asciugamani e accappatoio davvero morbidi e confortevoli.

Cons:

Si sentivano i rumori dei lavori in strada

2026-01-26 via Nuitee
L
Laura couple it
9
Pros:

Posizione, pulizia e cortesia staff

2026-01-24 via Nuitee
A
Alexia couple ch
8
Correct pour une nuit
Pros:

Bien situé en ville

Cons:

Chambre petite et sombre , literie moyenne

2026-01-24 via Nuitee
B
Bayim couple tr
8
Pros:

It is located in the heart of the city and also on the favorite street of Toledo. You may walk to many locations or easily access to the public transportation, which has a pretty good network and easy to use.

Cons:

Since it is on the Toledo Street, it was a little noisy early in the morning due to the garbage pick-up and so. If you are very sensitive to noise, you may keep it in mind. Overall, it would not be a problem though, we loved it.

2026-01-22 via Nuitee
A
Amund Mathias solo_traveller no
9
2026-01-20 via Nuitee
D
David family_with_children gb
10
Perfect
Pros:

The location was very good

2026-01-20 via Nuitee
N
Nishant couple us
8
2026-01-20 via Nuitee
G
Giancarlo extended_group nz
10
Prime location
Pros:

Very well located centrally in Napoli. . This place is best suited for the location it offers and ease of getting to the Galleria.

Cons:

Our suite didnt have a window but overall was still good

2026-01-19 via Nuitee
A
Arin family_with_children tr
7
Decent
Pros:

Clean and comfortable rooms, very friendly and helpful front desk

Cons:

Overall Napoli does not seem a safe place , streets are not clean

2026-01-19 via Nuitee
L
Lanny family_with_children be
7
Good spot in the middle of shopping area.
Pros:

The place was beautiful, but then it was only the reception part.
Your room will be located in the dom of shopping mall, which is nice too but rather complicated to get there.

Cons:

It was rather difficult to contact the reception or get any help as they are not in the same building as your room.

2026-01-19 via Nuitee
F
Fabio family_with_children it
4
Napoli bella sorpresa l’albergo meno
Pros:

Posizione ottima

Cons:

Camere troppo rumorose, colazione non disponibile e nessuna alternativa possibile.

2026-01-19 via Nuitee
T
Tamera family_with_children us
10
Pros:

Great location !! Felt safe ! Room was fantastic

2026-01-19 via Nuitee
E
Emir family_with_children tr
1
2026-01-19 via Nuitee
M
Maria couple es
7
2026-01-19 via Nuitee