Caruso Place Luxury Rooms & Suites

Hotels
9.4 (1133 reviews)
Via Toledo 256 , Naples , IT
+39 081 010 8987

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Hiking
Laundry
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Cons:
Noise issues
Misleading information on amenities
Lack of breakfast

Categories

Cleanliness
9.5
Cleanliness was generally good, with several mentions of impeccable cleanliness.
Service
10
Staff was noted as extremely helpful and courteous in multiple reviews.
Location
10
Multiple reviews praised the central location as a major advantage.
Room Quality
9
Room quality varied; some complaints about noise and lack of amenities.
Amenities
9.2
Amenities were mentioned positively but lacked some features like breakfast.
Value for Money
9
Some reviews indicated it felt more like a 3-star hotel rather than 4-star.
Food and Beverage
8.5
Limited breakfast service noted, impacting overall satisfaction.
Overall Experience
10
Overall stay was highly rated, indicating a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Luxurious Accommodation

Caruso Place Boutique & Wellness Suites offers a luxurious stay in Naples, just steps away from iconic landmarks like Maschio Angioino and San Carlo Theatre. The elegantly designed rooms and suites feature modern amenities such as flat-screen TVs, chromotherapy showers, and comfortable bedding, ensuring a relaxing experience for guests.

Wellness and Convenience

Guests can start their day with a delicious continental buffet breakfast at the hotel. For added convenience, a 24-hour front desk and shuttle services to key locations like the train station and airport are available upon request. The shared lounge provides a cozy space to unwind after a day of exploring the city.

Prime Location

Situated near Via Chiaia and Palazzo Reale Napoli, Caruso Place Boutique & Wellness Suites offers easy access to Naples' top attractions. With Piazza Plebiscito just a short walk away, guests can immerse themselves in the vibrant culture of the city during their stay.

Book your stay at Caruso Place Boutique & Wellness Suites for an unforgettable Naples experience.

Important information:

Champagne and wine are available with an extra charge, upon request.
Parking spaces must be reserved in advance.
Please note that use of parking will incur an additional charge starting from EUR 30, per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

9.4
Based on 1133 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.2
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 10
M
Marco • family_with_children • it
7
2026-09-19 • via Nuitee
M
Marie Hélène • couple • fr
8
2026-09-19 • via Nuitee
M
Marie Hélène • couple • fr
8
Une fois que l’on a trouvé on est bien
Pros:

L’emplacement

Cons:

Très compliqué de trouver l’entrée . Mal indiqué .. tout petit et porte cochère…
Nous cherchions une entrée d’hôtel …!

2026-09-19 • via Nuitee
M
Malgorzata • couple • pl
10
2026-09-14 • via Nuitee
P
Plinio • family_with_children • pe
8
2026-09-13 • via Nuitee
M
Martha • couple • us
9
2026-09-09 • via Nuitee
H
Helga • solo_traveller • hu
8
2026-09-08 • via Nuitee
M
Marianne H. • solo_traveller • dk
8
2026-09-07 • via Nuitee
S
Shalev • couple • il
10
2026-09-06 • via Nuitee
B
Beer Vidaurre • couple • ie
10
Had a wonderful stay. Thanks again
Pros:

Location, staff, amenities

2026-09-06 • via Nuitee
M
Marek TRAVELER Bolega • extended_group • cz
5
Friendly staff, but unfortunately a disappointing overall experience.
Pros:

The staff were friendly and welcoming, and we appreciated their attitude during our stay. We had chosen the property mainly because we wanted to stay in the very centre of Naples, so in terms of the general location it initially seemed like a good choice.

Cons:

Unfortunately, the overall experience did not meet our expectations. The recommended parking was completely unsuitable for our SUV, and while the car was being parked there, it was even scratched, which obviously left a very unpleasant impression.

Access to the property was also extremely difficult because of ongoing construction works in the street. At times, getting there was uncomfortable even on foot, despite the fact that we had specifically chosen the accommodation because we wanted an easy city-centre stay.

We also personally did not feel particularly comfortable in the immediate surroundings, especially travelling as a family with our daughters. After the first night we informed the property that we were unhappy and would leave the following day, although we had paid for two nights. Unfortunately, there was no willingness to discuss any form of compensation for the unused night.

The staff themselves were pleasant, but overall the combination of difficult access, parking problems and our experience with the location meant that we left with a rather disappointing impression.

2026-09-02 • via Nuitee
Z
Zoey • solo_traveller • us
10
2026-08-30 • via Nuitee
A
Aled • family_with_children • gb
10
Best view ever for people watching 👀👀
Pros:

The balcony from the suite was fantastic. Looking out over ghe street and towards the Galleria. Glass of water upon arrival. Large room with 2 comfy seats and outdoor balcony chairs. Clean and safe.

Cons:

Expensive compared to other places on the same street - but ghe view from the suite was worth the extra €€

2026-08-28 • via Nuitee
A
ABBAS • extended_group • ci
8
2026-08-28 • via Nuitee
I
Inbar • solo_traveller • il
9
Pros:

The location is fantastic and quiet. The rooms are comfortable and spacious, and the air conditioning was very powerful. The staff were friendly, welcoming, and always happy to help with any request.

Cons:

It was difficult to make the room completely dark with the curtains. The elevator is very small and slow.

2026-08-27 • via Nuitee
M
Michael • extended_group • se
10
2026-08-27 • via Nuitee
M
Michael • solo_traveller • ru
9
2026-08-25 • via Nuitee
M
Mario • family_with_children • it
9
A very good room with an excellent location
Pros:

everything except what mentioned at "didn't like"

Cons:

I booked a room with terrace, but the small balcony was not accessible

2026-08-20 • via Nuitee
V
Vincenzo • extended_group • ca
9
Pros:

Apart from the very clean and comfortable rooms , the staff was excellent, went out of their way to make everything comfortable.
Thank you to Carmen, Sara, Sandu ( hope I spelled it right!)

2026-08-16 • via Nuitee
G
galit • solo_traveller • il
1
אכזבה גדולה
Pros:

מיקום

Cons:

אין מזגן.
לא תקין.
הביאו וינטלטור
מעלית עם מפתח.
תחושה של כניסה לתוך כלא.
בחדר אין חלון.
ממש היה לי מזעזע.

2026-08-13 • via Nuitee