Caruso Place Luxury Rooms & Suites

Hotels
9.4 (1017 reviews)
Via Toledo 256 , Naples , it

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Cons:
Noise issues
Misleading information on amenities
Lack of breakfast

Categories

Cleanliness
9.5
Cleanliness was generally good, with several mentions of impeccable cleanliness.
Service
10
Staff was noted as extremely helpful and courteous in multiple reviews.
Location
10
Multiple reviews praised the central location as a major advantage.
Room Quality
9
Room quality varied; some complaints about noise and lack of amenities.
Amenities
9.2
Amenities were mentioned positively but lacked some features like breakfast.
Value for Money
9
Some reviews indicated it felt more like a 3-star hotel rather than 4-star.
Food and Beverage
8.5
Limited breakfast service noted, impacting overall satisfaction.
Overall Experience
10
Overall stay was highly rated, indicating a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Luxurious Accommodation

Caruso Place Boutique & Wellness Suites offers a luxurious stay in Naples, just steps away from iconic landmarks like Maschio Angioino and San Carlo Theatre. The elegantly designed rooms and suites feature modern amenities such as flat-screen TVs, chromotherapy showers, and comfortable bedding, ensuring a relaxing experience for guests.

Wellness and Convenience

Guests can start their day with a delicious continental buffet breakfast at the hotel. For added convenience, a 24-hour front desk and shuttle services to key locations like the train station and airport are available upon request. The shared lounge provides a cozy space to unwind after a day of exploring the city.

Prime Location

Situated near Via Chiaia and Palazzo Reale Napoli, Caruso Place Boutique & Wellness Suites offers easy access to Naples' top attractions. With Piazza Plebiscito just a short walk away, guests can immerse themselves in the vibrant culture of the city during their stay.

Book your stay at Caruso Place Boutique & Wellness Suites for an unforgettable Naples experience.

Important information:

Champagne and wine are available with an extra charge, upon request.
Parking spaces must be reserved in advance.
Please note that use of parking will incur an additional charge starting from EUR 30, per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 45 per person per night when using an existing bed.
    Children from 2 years old to 17 years old stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

9.4
Based on 1017 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.2
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 10
G
Guy ESTATICO solo_traveller fr
9
2026-04-18 via Nuitee
M
Maciej Tytus extended_group pl
9
2026-04-18 via Nuitee
F
Frank solo_traveller ie
10
2026-04-16 via Nuitee
L
Liliana couple it
3
Non torneremo!
Pros:

La posizione.

Cons:

Condizionatore non funzionante e camera fredda. Il receptionist, nonostante l’orario((23.30) ci ha fatto aspettare prima di intervenire e non è stato in grado di risolvere il problema e abbiamo dormito con una temperatura spiacevole. Ho chiesto di parlare con un responsabile e ci è stato detto che non era possibile.
Finestra bassa e vetro non trasparente, di conseguenza camera buia (105)
Bollitore con due dita di acqua dentro sicuramente rimasta dall’ospite precedente.

2026-04-15 via Nuitee
T
Tiffany family_with_children it
9
Pros:

Posizione ottima, peccato solo room-only ma sono molto gentili nelle richieste. (Per esempio, avevo bisogno di un po' di latte e mi è arrivato subito.)

Cons:

Le finestre basse con le sbarre, camera poco luminosa ma per il resto tutto ok!

2026-04-13 via Nuitee
G
Gianfranco solo_traveller ch
9
2026-04-13 via Nuitee
A
Aurora couple it
9
2026-04-10 via Nuitee
J
Jean michel family_with_children fr
8
Pros:

Super emplacement, proche de tous les centres d'intérêts. Personnel très agréable et parlant français. Nous y retournerons sans problème.

Cons:

Pas de chaîne de télévision en français.

2026-04-06 via Nuitee
S
shadi couple at
10
2026-04-02 via Nuitee
H
Helen family_with_children gb
7
Nice place in centre of Naples
Pros:

Although on a very noisy and busy street the sound proofing was exceptional.
Good base to visit the sites

Cons:

The marketing makes this property look more than it is. The beautiful dome is a shopping precinct and yes it’s beautiful but not as grand as the images portray.

2026-03-31 via Nuitee
M
MARIANO family_with_children es
8
2026-03-30 via Nuitee
F
Francesco solo_traveller it
7
2026-03-29 via Nuitee
G
Gabriel couple ar
10
Pros:

Excelente ubicacion

Cons:

No tenian opcion de desayuno

2026-03-27 via Nuitee
S
Samantha couple gb
9
2026-03-27 via Nuitee
E
Elisabetta solo_traveller it
9
2026-03-26 via Nuitee
S
Sándor extended_group hu
10
2026-03-21 via Nuitee
E
Eirini couple gr
10
2026-03-17 via Nuitee
A
ANGELIKI extended_group gr
9
2026-03-16 via Nuitee
A
Antonia extended_group es
5
No muy agradable
Pros:

La ubicación.

Cons:

La accesibilidad dificil 19 peldaños con mucha pendiente y sin ascensor.
La limpieza de la habitación deja mucho que desear y además no nos cambiaron las sábanas en los seis días que estuvimos alojados.
La calefacción muy alta centralizada y por tanto imposible regularla en la habitación.

2026-03-15 via Nuitee
R
Roswitha couple ch
9
Pros:

L'emplacement idéal au cœur de la ville et sur la trépidante avenue Toledo.
Le calme et confort de la chambre.
La gentillesse du personnel.

2026-03-15 via Nuitee